I have been a patient of Eureka Dental in Roseville for 7+ years. I needed braces to move my teeth in order to fit the new ones in. The face plant I did on the kitchen tile a while ago, cracking my two front teeth was a whole lot more than I thought it would be and is taking a whole lot longer than I anticipated. Long story short...Eureka Roseville doesn't do invisalign anymore so, they sent me to Eureka Sacramento. Ugh, the drive. Well, let me tell you this......the drive is well worth it. This group of professionals are just that and more. Everybody is so, just really nice. They take their job seriously and treat their patients just as they should be treated. They are stellar in all that they do. I recommend them over anybody I have ever seen. I live in West Roseville and always happy to make that drive for my appointments. Worth every dime I spend on gas and believe you me, I spend a lot of them. A HUGE shout out to Eureka Dental Group of West Sacramento. Keep doing what your doing. Thank you for the new teeth I am gonna get soon. Thank you for your excellent, top notch Customer Service. We certainly don't see much of that these days. Sad but true. Thank You, Jennifer Rea read more

I've had a couple of dental work done in this dental office a few months ago, and sofar very happy with them, nice & friendly front desk staff and good dental assistants, clean & neat place. I'll come back again and I'll update my review in a few months ;) read more

Do I recommend this business? Wholeheartedly. I just wish I made an appointment sooner. Have not been to a dentist in over 10 years. Had a lot of worry in the beginning from past experiences. The professionals at Eureka spoke with me throughout both appointments. Respectfully educated me about what shape my mouth was in and my journey to better dental health . This included better dental hygiene habits to have at home. Over time, went from an initial cleaning to taking care of fillings (I had put off for years) with ease. Absolutely recommend Eureka to be your home dentist if you want more out of your dental visits than just to "fix your teeth" . They are mindful, passionate, considerate and genuinely care. Thankful for them and look forward to my next visit. read more

If you're unsure which dental clinic to choose, you can feel confident coming here -- they truly do everything they can to help. Christina, Alla and Dr. Faryal Ismat and Manager Sally are true professionals in their field -- incredibly attentive, supportive, and dedicated. I'm truly grateful for the care and effort they put into helping me. They make the whole process simple and fast and really support you every step of the way. If you're like me and hesitating about which clinic to trust, don't worry -- if you come here, they will do everything possible to make sure you leave satisfied and healthy! read more

I would not recommend this place at all! The lady dentist is nice, but ruined three teeth that did not even hurt. I've been back multiple times, have a sensitivity to touch, cold, hot and air. My tongue goes numb on and off since the fillings and no one tried to help other than telling me I needed more work done and it would be hundreds to a thousand dollars. Their 3D scans are inaccurate and the younger assistant who checks people in and out is awful. She is unprofessional and had an outfit that left her bra and more out. They should be ashamed read more

I'm writing this review to warn others about the dishonest and manipulative practices at this dental office. From the beginning, we were given contradictory and misleading information. First, we were told that the doctor does not perform root canals at all -- then they changed their story and said they would "try." Later, they refused to do the root canal unless the crown was placed the same day, even though our insurance (Medical Dental) has a clear protocol: 1. First, the root canal is completed; 2. Then an X-ray is submitted; 3. Only after that can the crown be approved. The clinic sent two separate crown authorization requests to the insurance -- both of which were rejected, not because the crown was denied, but because the proper protocol wasn't followed. The insurance clearly explained that a crown cannot be approved before the root canal and post-op X-ray. However, the clinic lied and told us that the insurance simply "refused" to cover the crown. Now, out of nowhere, they claim the crown has been approved -- which is highly suspicious, considering the circumstances -- and they suddenly demand additional payment for a post, which was never discussed before. It's clear this clinic is making up their own rules, deliberately misinforming patients, and trying to pressure them into paying out-of-pocket. We feel completely deceived and plan to file a formal complaint with the appropriate regulatory bodies. Avoid this place at all costs. You deserve better. read more

In for a refitting,staff excellent as always. Paul good as always everyone treats you so well. read more

Eureka Dental Group - Dentist office - General Dentistry Near Me - West Sacramento, California

I want to add that they wanted to pull all my teeth even my good ones. And because it's easier for them to make dentures either no teeth. They didn't care about Whats best for me. So I argued with them until I had it my way. Thank god it did that. It's the bottom teeth Î didn't let them take out is what kept it in place while I ate. While my top one continuesly came loose and fell out. I had to do my own modification to the top ones just so I can talk. It was like having a block of wood in my mouth. Forget about having them fix it. It will take months just to get in with an appointment . My bottom dentures ended breaking Îm three pieces and they wouldn't warranty them but fortunately I found a guy who works out of his garage and made a set for me for $300 and they fit !! Much better job than these Russians did. They even left parts of my original teeth still in my mouth they couldn't get out. So they left them. I hope these guys are on the president's list of all the medical care facilities that are getting investigated. They are Russian owned. What does that tell you read more

Eureka Dental is one of the best dentist I've ever been to. I've never had a dentist like this they care and they care about your smile. And they're all kind and Sweet at Eureka Dental so if you want the best Care go there. read more

I'm extremely disappointed by the lack of communication and consideration this dental office has towards their patients. After creating an appointment to get all four of my wisdom teeth extracted and showing up for the appointment they decided it was a good idea to tell me right before the extraction that I would need to pay $800 out of pocket in order to take out all of my wisdom teeth (with no possibility of payment plans). I want to make clear that they had reassured more than once that my insurance would cover this procedure. I also had called the office at least three times before the appointment which gave them several opportunities to let me know my insurance would not cover the full extraction of my teeth due to sinus complications. I took off a week of work and will be losing a week of income due to their failure to inform me prior to the appointment of these crucial details. My advice is to only go to this office if you have a couple of hundreds dollars to drop on the spot for a procedure with no prior notice. read more

The last time I checked, the location did have two different phone numbers: one profile shows one number, and when I enter roseville eureka again I see a different number. It was mainly frustrating because I felt invalidated while talking to someone at the west sacramento location; I had an issue not with getting through the call to roseville. The person on the other end could reach while I couldn't, they assumed that it must have been an issue with my version of apple maps instead of searching for the cause of the issue. My map is fine. I could only call the west sac location because the roseville location wouldn't go through, there weren't anyone else I could contact. I did find a solution, so I no longer need to contact anyone. read more

Honestly, they just seem to be a lack of hospitality. The front office is a bit cold and constantly reschedule's appointments. Which can be pretty difficult when you need to have time off for appointments,. Back of house is nice, but overall did not enjoy my experience here. read more

If you're looking for a dental office, I highly recommend Eureka Dental for all your dental needs. They took the time to explain what procedures I needed and even provided additional helpful information. Unlike my previous dental office--which just did the work without offering much guidance--Eureka Dental made sure I understood everything required to properly take care of my teeth. They shared things that no other dentist had ever told me. Plus, their staff is the best--very friendly and professional. read more

First time having dental work hehe and I am very pleased. The staff and the doctor were amazing! Went in for 2 extractions and didn't feel a thing, not even the injections. Will definitely complete any dental work remaining at Eureka Dental. I give them a A+ read more

I went to Eureka dental group in Roseville and had Dr. Cho has my DDS. I had four front teeth crowns put in insurance paid for two and I paid for two in cash $2200. They ask for the money before the work was done so I paid them two days after crowns were cemented in. I was in a lot of pain went back four times They would not help me just told me it takes time. This has been 2 1/2 years ago, I do not recommend Eureka dental group. Also all the receptionist ladies are very rude. Dr. Joe is the worst dentist ever not gentle at all. read more

My husband started treatment with Dr. Ismatt last month, and it's like night and day compared to our previous experience at another clinic! She's such a careful and knowledgeable doctor! Highly recommended! read more

I had the most wonderful experience with having 2 teeth extracted...yes, it was wonderful because I was a nervous wreck but the entire staff reassured me it would be fast and pain free....then I met Dr Ismatt and she was extremely gentle and caring, very communicative and keeping me up to speed with each step. Highly recommended! read more

Switched to Eureka because I didn't feel like I was getting the greatest care at my previous dental office. Eureka was a huge upgrade. The hygienists, doctor, and support staff explain what they are going to do and why beforehand, take extreme care in making sure you are comfortable, and I left feeling like I received GREAT cleaning! The office is clean and uses technology like teeth scanning. So happy to have found this place! read more

I want to thank Zena for taking me out of pain today!! My dentist was off today and she is wonderful as well. The staff are so nice too! It's amazing when someone listens to you . Thank you again Zena! read more

At the height of covid, mask policy was posted on the door but not followed. One receptionist wore a mask under nose . Some patients had none. They got the bill wrong. Diagnosis was questionable to say the least. I had a tooth in question and the dentist hit it with something metal and asked if it hurt. Yes, but just from being hit by the hard metal. He wanted to do a root canal. Went to another dentist who gave me a crown. Quoted prices were very high- probably for insurance reasons. They took my coupon but preceeded to charge it all on my insurance. The cleaning was fine. read more

After posting my original review, the office manager, Shaha, reached out to me personally to go over my case. Unfortunately during the time this all originally unraveled, she was out of the country. However, once made aware, she took every step possible to correct this issue. I truly believe that she went above and beyond to make this right and I'm extremely appreciative of her. She gave me updates every couple of weeks, continually contacted my insurance for updates, and really heard my concerns. Yesterday I was able to meet with her in person and we had a very nice discussion about everything that has happened and she was able to show me on paper what was going on with my claim. I was also reimbursed for the extra amount that I was charged. I feel 100% taken care of and much better about the whole situation now! When a business takes a matter like this as serious as they did, I know they must be a good one. read more

Eureka Dental Group was a great place to go for any dental service and I also love there customer service thanks again Eureka Dental my cleaning my teeth feels great highly recommended. read more

My first visit here was great! Sally and the staff helped me schedule out further appointments and assisted me with me any questions I had regarding my insurance. Dr Ismatt and the specialist available are very informative and really show that they care as much about your smile and the health of your teeth as you would. Great place highly recommended ! Note: great technology available on site! 10/10 read more

This is an updated review from my last interaction with Eureka. The office manager reached out to me promptly to address my issue and let me know there was a mix-up with protocol for my follow-up and that there wouldn't be a charge. They were able to get me in same day to adjust the filling and I was assured that the sensitivity would go away within the next couple days. I was mainly concerned about a possible infection but she let me know that everything else looked good. Very glad I was able to get my follow-up done to put my mind at ease. Appreciate the staff for being diligent about their patients! read more

Drilled too deep during a cleaning and permanently damaged some of my teeth. I know this because every single time I go to floss the floss is cut by my tooth. This was NOT an issue prior to coming and having my teeth cleaned. As I had not been to the dentist in quite some time. This facility has been the only ones to work on my teeth in the past 10 years. The tooth that was filled was not fixed and is now extremely sensitive to any difference in temperature other than my internal. read more

Lovely dental office. They took very good care of me for my first time. Couldn't have asked for a better experience

New to this dental location, which is very nice. The one thing I noticed is that they will have you wait for a very long time; I had to wait over an hour due to the front desk scheduling me when the doctor had his lunch. read more

I've always avoided the dentist because everywhere I've gone I've left feeling so uncomfortable but today was so different !! I'll never go anywhere else again. Everyone is always so nice and welcoming the lobby is very clean. The doctor took amazing care of me ! read more

I wasn't going to leave this review but they keep calling me to schedule an appointment to continue my $1000+ "treatment plan" that I don't even want which includes Invisalign. I initially booked it just for a ROUTINE cleaning that had a $0 copay but ended up almost paying $500 for a laser deep cleaning and that is WITH insurance. I decided to do the deep cleaning but declined the laser. My gums healed nicely without laser treatment ($200 price tag). I felt like they were really pushy with trying to sell you a "treatment plan" and even going above and beyond with calling me and leaving me annoying messages every few weeks after I already told them I'm not scheduling anymore appointments this year because it would have been another several hundred dollars to get some cavities replaced. Anywho, either my insurance is really sucky which I doubt because my coverage is 80-100% or their billed amounts are really high. The hygienist are nice and their facility is clean but I won't be coming back. Stop calling me. Byeeeee! read more

Staff is more concerned with their cell phones than patient care. Left me in an exam room for 30+ minutes after asking me to come in 30 minutes earlier for my appointment. Dentist more concerned with up selling you on procedures than what you want. Won't return. read more

Best dentist experience! Dr Ismatt has great energy and genuinely cares. All of the staff were friendly and professional. My dental work went smoothly and quickly. No waiting. Office is clean and modern. Will return again. Thanks!! read more

Holly the hygienist made my visit today so great!!! Today I came to the dentist not in the greatest mood and I was greeted by a beautiful smile and a cheerful woman she definitely made my day and experience here at Eureka dental better then usual she had a light shining through her and a smile on her face I've never had better service seriously ever!! I was thinking about changing dentists seriously and Holly made me change my mind completely thank you so much Holly God bless you!!!! I will do my best to request you for each of my visits thank you again read more

Eureka Dental Group - General Dentistry Near Me - West Sacramento, California

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First time patient here after experiencing a not so good experience at the dental office in Lincoln. Staff were/are extremely friendly, knowledgeable and attentive. Doctor Ismatt is seriously GOALS...Beauty and Brains!!! Cleaning was quick and performed very well by the Dental Hygienist. I am horrible with names, but the young man who took photos of my teeth took the time to thoroughly explain my teeth to me, the doctor came and laid out a treatment plan for me. Left feeling great and confident in Dr. Ismatt and her team! Found my permanent dentist/doctor! read more

Dr. Ismat is amazing. She has outstanding customer service. The whole staff was amazing. We had a great experience. I would recommend it to everybody and anybody they made us feel very comfortable. Doctors want this a wonderful dentist. read more

Dr. Ismaat is simply the best, listening, very attentive and caring professional. That was extremely important for me as I fear to death all things about tooth treatment, I used to have not very pleasant experience. So grateful to her. Thank you for taking new patients! Reception girls and staff is very helpful as well. read more

I was with a different dental group and I was charged over $700 just for deep cleaning half my mouth. I came to Eureka and they did an estimate for the other half, it came out to $200. The customer service is outstanding and Sally B went out of her way to look into my estimated, very customer focused and great vibes! read more

Awful experience. Waited for 30 minutes just to get turned around, without even rescheduling. Have been waiting for this appointment for two months. Have never seen such a poor customer service and lack of communication! My grandfather is 70 and has hard time walking after stroke and can't eat any hard foods because he couldn't get in for this appointment for two months and God knows how much longer he has to wait now! read more

The dentists is never a fun thing... But my experience at Eureka makes me regret not going sooner. I'm a procrastinator of course like many of us and didn't go until I was in pain. After my pleasant experience here I won't make that mistake again. I had a few fillings done and they were basically painless and quick all done in about 30 minutes. Front office and hygienist we're so nice listening to me boohoo about my other dental nightmare and making recommendations for long term dental health. I paid upfront and nothing was done without my approval and understand of cost. I already have my next appointment booked. Don't wait just go!! :) read more

Eureka Dental Group - Nice Lobby - General Dentistry Near Me - West Sacramento, California

If you want to be treated poorly, if you don't want to be heard, if you don't mind paying for things you don't need go here. I went for a cleaning, they said I needed i deep cleaning, I agreed to it. My gums didn't hurt, but after the deep cleaning there are several spots in my gum that hurt bad. They also said I needed to have the silver filling replaced in my teeth, I agreed to it because I wanted to have nice looking teeth. After they did the treatment they left my tooth so sensitive that after 2 days I could not eat. It's been 7 months and this is bothering me bad! I went to another dentist and he told me that at this place they messed up the enamel on my teeth. Please don't go here!!! read more

This is a follow up from my previous review. My first experience was great. the receptionist, hygienist and dentist were all supper. They identified a possible cavity to watch and suggest I get a cleaning every six months to avoid having to get a deep clean. I went back after six months to have the cleaning which i paid for out of pocket since my insurance only covers one cleaning per year. I was seen by a completely different group of hygienist and dentist. At that time they identified a missing filling and a cavity on the tooth next to it. The dentist that looked at my teeth tried to sell me a mouth guard. I explained i already have a mouth guard. She then refused to treat me unless i buy a $400+ mouth guard from them. I believe this is a scam and will not be going back. I am currently looking for a new dentist office. read more