Dr.Sandy is my dentist what a excellent professional and courteous dentist during my procedure I felt no pain during shots or any other work and her assistant and staff were so friendly and nice I would recommend DR. Sandy 5 stars hands down to anyone who is looking for a great professional very considerate nice dentist. read more

The advertisement they have for new patients of $150 X-rays and cleaning is a scam . I went a while ago as a new patient and they require me to do a deep cleaning . They didn't even bother to do a regular cleaning . I complain and one of the receptionist said ...,regardless whether you get a cleaning or not it's still $150. Maybe because I'm out of pocket $ patient. I don't know . Make sure if any of you go there and paying out of pocket, make sure to ask for the cost of the treatment before they proceed . Otherwise you'll be surprise with the bill$ read more

This place is terrible, the office manager and admin staff are rude and aggressive when discussing billing. They didn't send me an itemized bill for services over 12 months ago and called me today with threats of going to collections. TERRIBLE ADMIN SERVICE! If I could rate a negative star for them, I would! read more

The staff was amazing, friendly and left feeling fresh after my teeth cleaning. Definitely would recommend coming here

Great service , great care , had fillings and root canals done here and it went smoothly. HIGHLY recommend read more

My visits at serenity have always been pleasant and welcoming highly recommend this dental office if you're looking for a great dental office. read more

Alex and his team are great. Olga is a gem! I needed a crown and the result is amazing read more

My crown's color didn't come out good. At the beginning they said it's the color I picked. I told them when you gave me the color to match, the color did match. So they took out their samples and found out the crown color was way off. They didn't think of it's their problem but blamed customer first. That's the first thing I didnt like about their service. So I already came in for nothing. They booked my appointment 2 weeks apart stating my crown will be ready. But in Wed, 4 days later, they told me my crown wi be ready and see if I can came in on Sat for my crown. Even though I felt suspicious why they crown will be ready in a week not 2 weeks as they told me earlier. But I rather get it done sooner than later. I even told them if it's not ready by Sat be sure to give me a call so I don't come in for nothing. They promised will definitely call me. On Sat, 7:06 am, they even sent me a reminder text for my appointment today. I was in a hurry and didn't realize they changed my time to 9am instead of 8am. But when I arrived, they told my my appointment was cancelled! No one freaking called me to inform me that my crown was not ready yet. They told me they called me on Thursday and leave me a message. No voicemail received and no missed call received. I even showed them my phone log to have the front desk identity which missed call belong to them. She couldn't find any number from her business but Still denied that they didn't call and insisted they called me and left me a voicemail. Such a dishonest place to do business with. When they made mistakes, just simply admitted it and apologized and don't blame it on customers. I will definitely not recommend this place to anyone. If they did their job done, I should already got my crown done last week. Not wasting last week's time and today's time for a cancellation. They totally didn't value customer's time at all. read more

Serenity Dental - They never cancelled my appointment but when I walked in, it was cancelled - Cosmetic Dentists Near Me - Sacramento, California

Quick and thoughtful care. Really felt like part of the family. They were thoughtful of my fear of needles and tried to get me out of the office as fast as possible despite doing 5 teeth!! Will be going for all dental care in the future. Best experience at a dental office for me personally. read more

Thank you Serenity dental for making me feel so comfortable for my dental visit. I was having wisdom teeth pain and I was so nervous to go to the dentist. They made my visit a so comfortable and felt at ease right away. Dr Alex and his staff took such good care of me. Good buy wisdom teeth. Two more to go. Thank you. read more

Serenity Dental - Happy to be here - Cosmetic Dentists Near Me - Sacramento, California

Came in with extreme tooth pain. I was given an X-ray on the side that I am experiencing the pain. The dentist came in, looked at the x-ray, and said "You need a root canal and a crown, you don't have to lose your tooth." ok great! Then he says, "Do you have sensitivity to hot and cold?" I say yes, and he takes the air and blows air on my tooth! For what?! Excuse me?! Are you kidding me?" There's more but who cares. They sucked! Also, quit telling people's business out in the whole office for everyone to hear! Had the money, but because of the service, I decided NO WAY! I'll take my teeth elsewhere. Care credit..HAHA!! Make me laugh out loud. You wish! read more

Front desk lady doesn't know what she is talking about on the phone. They say they take your insurance over the phone and schedule an appointment just to tell you when you actually get there in person that they don't take your insurance now. Complete waste of time, could've just called me to inform me. Changed my schedule around for nothing. read more

Dr Alex and his staff are great. They are all very knowledgeable and friendly. In the past I've had some bad dental work done by other dentist's and from the moment I stepped into this clinic everything was explained thoroughly and I was taken care of very well. The recent dental work done here turned out great and the detail work is incredible which I absolutely appreciate. Thank you for making my experiences so pleasant. I definitely recommend Serenity Dental for those looking for dental care. read more

We switched to Serenity Dental after recommended by our kid's dentist. Been here for 1yr after 20hrs with another in downtown Sac. Serenity is sooo much better! The office is clean and relaxing, the staff iare very friendly, and my dentist Dr Sarah Tam is great! She explains things as she works, and keeps me calm. I recommend this dentistry. ...now I just have to be consistent in brushing and flossing!! But that's me tho. -jl. read more

I decided to give them a call since I had to reschedule my appointment and my dentist would have to put me out another two months. But my mouth was hurting so I called Serenity up (my husband had been going to them for a year) and they got me in two days prior to my original appointment. Their Covid protocol is simple and very clear as you walk in. The hygienist was very personable and very gentle. The dentist, Dr. Kim, had a very open personality which made me feel welcome and not just another patient. I was having an issue with cold sensitivity and while they were unable to find a cavity they told me what may be going on, how to correct, and even made sure to focus on the section with a specific covering to try and lessen the sensitivity. I even asked her to relook at it and she did without seeming like I was putting her out or slowing her down. I think i have found a new dentist. read more

Friendly staff and great service They had to deal with our 6 year old and showed great patients with her We also love multiple reminders for the appointments. I know everyone has the service available but you ll be shock how many providers miss using it. read more

Do not come to this dentist office, unless you are ready to wait up to 20 minutes past your appointment time. The front desk lady with the glasses is the most condescending woman I have met. Every time I have asked her a simple question regarding insurance or dental work, she simply be-littles me. And this is not the first appointment I have felt this way, but have simply tried to ignore it. This time I was completely done being disrespected. I went in yesterday about a chipped tooth on my previously done tooth that was made with composite veener. The "chip" was the size of a piece of sand, and was just the corner of my front tooth. So I figured it would be a quick visit and no more then $250. The front desk lady came into the room, firstly explaining to me that I couldn't leave without paying?? Because the plan was for my parent to pay over the phone, thought that was obvious. She then came in with the price. $700 dollars. $700 dollars.... I immediately was confused and she very carefully explained to me that my tooth can't take regular composite, and that it takes some kind of special composite?? I brought up the fact that my sister had just gotten a chip in her tooth fixed a month prior, and she says again it takes a different type of composite and implied I didn't know what I was talking about. I have gotten my chips filled before at prior offices. All she was saying was absolute bs. She also had let me know my insurance had no coverage in this procedure at all... So I got up and left, I went to my other dentist, Seirra Oaks Dental. Who had done a bigger chip I had gotten on my front tooth 2 years ago. They quoted me $200, Insurance covered more then half of it, and had to pay out of pocket $88. And they did an absolute beautiful job. If you want a good reliable dentist, go else where. read more

I went in to fix a cracked filling, they replaced the filling I paid $127.35. After the treatment was complete I was then told I will need a crown in the near future. I believe they could have told me everything before treatment so, I could have saved the $127.35 and just paid for a crown. I believe this is a common practice of "MILKING " the client for more business & more money. read more

Great dentist! Super friendly and works my schedule. They were able to get me in last minute. Everyone is very positive and upbeat. Convenient location close to the freeway too! read more

My first visit was amazing! I went for a consultation and ended up with a cleaning! They are very clean and friendly! Best dentist ever!!

Just got a cleaning done from this amazing dental office! The staff was incredibly kind and I loved the way they have set up covid-19 precautions. I felt very safe and the office was very clean. My cleaning was done very well and the doctor was very thorough with my annual checkup! Will definitely be recommending this place to everyone! read more

It's been a while, but I really feel the need to update my review. The administrative staff has been great for billing purposes. My overall experience went downhill when I had work done last year after my cleaning mentioned in the previous review. I was quoted about $3-4k for work needed (I just saw a dentist about 6 months prior and didn't have any outstanding work needed other than one crown). Stupid me! I ended up going forward and I had 4 fillings done on my right side all at the same time--this ended up being a huge mistake. I was in a bunch of pain and ended up needing a root canal in one of the back teeth that had a filling. This wasn't determined until after a few visits with me being in serious pain, being given antibiotics and sent home. Finally, they decided I needed the root canal. At this point, I was in constant pain that I just wanted them to get it over with. During the root canal procedure, the dentist, Dr. Yuli Sr, was unable to get to the third root---due to the calcification from the filling deposit! He started saying that having the tooth pulled would be cheaper than wasting money on going to an endodontist. Umm, I don't have several thousands of dollars to pay for an implant. It may seem cheap in the short term, but way more complicated and expensive long term. I insisted on being referred to the endo. They mentioned that the root canal was complete and could crown it should the endo not be able to get to it either--not sure how it could be complete if the third nerve is still in the tooth-but ok. Thankfully, they did not charge me for the root canal attempt since it was not complete. Long story short, I made an appointment with the endodontist who completed the root canal. I returned to the dentist to have my tooth crowned, but I will not be back. That one root canal/crown not only maxed out my insurance for the year, but I still had a bill for a few hundred bucks left over. I never had any issues with that tooth until I had the fillings---which I'm suspecting I never needed in the first place. I still had $1000 worth of work they wanted to do, but I decided after the fillings and root canal fiasco that I wouldn't be back after that experience. I found a new dentist and low and behold, I don't need any work done. When getting my crown fitted, one of the dental assistants kept re-fitting the X-ray piece into my mouth AT LEAST 10 times before she could capture the X-ray properly. This was for a photo of a single tooth too. I was beyond frustrated at this point. If they quote you for a ton of work they say you need, I would get a 2nd opinion first. I've been holding back from writing this review, but I've been really unhappy since this has happened. My husband was also told he had 4 cavities. He's only had like 1 or 2 cavities in his whole life and now he suddenly needs 4 fillings in the 6 months since we saw our previous dentist. He said his experience was otherwise fine, but the upselling is really apparent. I can't state enough: Get a 2ND OPINION. read more

The facility is nice and modern. Although staff is friendly the wait times are far too long to be brought back. I've been in the lobby for 30+ minutes. I even showed up early for my appointment. This happens at every appointment. read more

I enjoy coming to Serenity Dental! The staff are super professional. I appreciate the appointments always start on time. Recently, had a treatment done by Dr. Vilderman and Dr. Olga. Both Dentists know what they're doing! Manaza Rashid is the Office Manager. She keeps things on lock down, and is easy on the eyes! Just a beautiful person who makes you smile everyday! Positive people are just awesome to be around. Appreciate her thoughtful explanations of billing, and also willing to follow - up on my insurance requests. They do offer Saturday appointments, so book them early! They even send you text reminders! Great place for all members of the family, and most insurances are accepted! read more

Dr. Tam is so good at what she does. Very understanding and knowledgeable. Have had a lot of work done with her, and she's very helpful

I was a patient at Serenity Dental for 2 years, so I think I'm being pretty fair here with long-enough experience. From day 1, my biannual cleaning and checkups became an opportunity to push services on me by my dentist and the front desk staff. You have to wonder how the facility is so luxurious, has the top-of-the-line technology, and dental assistants all over the place--this is why: money. (And people wonder why health care costs are skyrocketing...) After giving in to the pressure of two (later I learned) unnecessary services, I wised up and sought a second opinion. When I told my dentist at Serenity that I don't have the money or the need for a crown (on a tooth that was fine according to 2 dentists' opinions to date), he said, "I don't talk money. Talk to the ladies up front about a payment plan." I was appalled, because all I could think was, yeah, because you got into dentistry because you love teeth. /s Anyway, I found a dentist in town I'm more comfortable with and one that I don't feel like is pushing unnecessary services on me so he can run his extravagant dental clinic. He has a simple clinic and technologies that do the job. Also, my teeth are still fabulous 3 years AFTER serenity clinic, with no crowns or root canals to speak of. UPDATE: It has now been 7 years and that tooth that Dr. Kodai swore up and down was going to crumble on me... well, it's doing just dandy. read more

Awful place!! The entire staff was beyond rude. I was referred there by my regular dentist for my sons treatment. While waiting in the dentist office, my daughter told told to leave and wait in the lobby. When the dentist came in the first thing he said was, "Move, your in my seat". I tapped my son in the shoulder and said let's go. As I was walking out the dentist was laughing at me. I was not able to get his name, as I practically ran for the exit. I will follow up and make a complaint. read more

Sometimes it takes a while to get scheduled another appointment. Waiting in the lobby can range anywhere from 10-20 minutes. They never tell you upfront the cost or how much insurance is going to cover. They just provide the service and expect you to pay it. read more

My first visit here was great! Wait, are we still talking about a dentist? Yes. I'm as surprised as you are. I'm. The type of person who is irrationally scared of the dentist's office. I try to avoid it at all costs and well, that isn't good. I decided to put on my woman pants and make an appointment here and I'm glad I did. The staff was very helpful in assisting me with my appointment and they listened to me when I said I was scared because when I got there the doctor already knew. I didn't have to tell him. The doctor himself is gentle, very patient, gives detailed explanations of what is needed and what he is doing, he is by far the best dentist I've ever met. I have to have quite a bit of work done considering I avoided the dentist at all costs but I honestly feel less anxious knowing that I'm in Dr hands. I would highly recommend this place. Especially if you are petrified of the dentist like I was. They have plenty of way of relieving you of your anxiety to make sure you're comfortable during your visit. read more

I was a patient for this office for a 4 years. I stopped being a patient here when Dr. Mar was frustrated that she was unable to numb me to apply a crown that should have never really been. I have dental anxiety on top of thought. Long story short I was there for about 2 hours because the dentist could not get the temporary crown off because she applied the wrong glue. I had a "crack" in my tooth that wasn't bothering me, but was convinced that I needed a crown in case the crack causes issues that result in pain. Long story short, I was frustrated because Dr. Mar was having such a difficult time numbing me, she blamed it on my dental anxiety, and this was never an issue before. I've never had a problem with being numbed. I could feel the drill and it was causing sharp pains, so I would tell her that I still was not numb. After all of this, the medical office manager told me that Dr. Mar said I was the worst patient ever and that she didn't want to work on me again. Who says that to a long time patient? It was hurtful and I was traumatized by being there for over 2 hours and enduring not being fully numb while she was drilling a hole in my tooth. She was talking about..we can stop then..no we can't stop because now I have a hole in my tooth that wasn't there when I came to the dentist office. I seriously flashed on office staff! I have never been so insulted in my life! Seriously though, they really only know how to fill cavities and that is it! Worst yet, is that the owner never returned my phone calls after leaving several messages. The worst ever!! They are a money making business and told me that my daughter needed to have all of her teeth filled. Went to our previous dentist (off of Howe Ave) and she said absolutely not. She also told me that my crown was leaking (2 months after Dr. Mar put it on.) I decided to go back to my initial dentist and the only reason why I left is because I live in Natomas and wanted to something closer to home. Serenity dental does not live up to their name. Worst dental office ever!! Never again. They really lost a lot of business when I left because I have family of 7. read more

This place is AMAZING!!!! Not only are they affordable but they have excellent customer service. I've had childhood trauma from dentists. Since going there for about 3 months now i couldn't be happier. Each doctor is really helpful, knowledgeable and efficient. I have to have a lot of work done since i haven't seen a dentist since i was 15. That being said i had multiple procedures done when i came in. Every time i left smiling because i felt like a great job was done. Thanks serenity dental, Ill go no where else. read more

Everyone at Serenity dental is amazing got me in quick and calmed my anxiety. I can always count on a happy experience.

Absolutely terrible! First we came here in September for my husband to get his wisdom tooth removed. We were charged for a consultation. The doctor removed one wisdom tooth. Fast forward two months later and the other wisdom tooth needs to come out so they insisted on charging us out of pocket for ANOTHER consultation for the same thing. Then we get back there and the doctor refuses to start the consultation until I leave the room. I am a nurse and I have NEVER seen a doctor make family leave when discussing a treatment plan!! He was very rude and sarcastically laughed when he told me to leave!! I am appalled!!! read more

Friendly staff. Front desk, assistant, dentist. As with most dental outfits, they will upsell you when the opportunity permits. But overall, I like them and had to change from a serious upselling dental office to this one years ago. read more

Today was my first visit to Serenity Dental and it went beyond the expectations. I had a cleaning with Elena and a check up with Dr.Alex. Both went very well. Elena was very kind and knowledgeable. Before cleaning she used some treatment for my sensitive teeth, so I did not feel anything. She also gave me good tips about brushing and flossing my teeth. Dr.Alex has recommended to do all that I knew I need to do. I've scheduled an appointment here for my husband as well. I would highly recommend this dental! read more

Thanks to Serenity Dental's weekend appointment availability I've been able to keep my Family & myself healthy and I really enjoy the Staff too they are very nice especially Manaza who is super sweet and professional. read more

I have been coming here for about 8 years. They have friendly staff, clean office and so helpful! I had a dental emergency and they saw me right away! Highly recommend Serenity Dental! read more

Technician Roman has wonderful bed side manners, does a thorough job and is very gentle. I feel so much better now that I have him taking care of my teeth. read more

I am new to the area with kids and needed to find us a dentist. I had tried other but really turned off by difficulty getting through to office or their customer service. Felt like a number. I had tooth pain and the front desk lady was very professional and sweet got me in next day. Office is very clean and that i appreciate and they are pretty punctual. Peaceful office. I am very glad I found them now my family comes here to Serenity Dental. Very good with kids too. read more

I would give more than 5 stars if I could. I have always been scared of the dentist due to a bad childhood experience so when it came time for me to find on for a root canal I was terrified. I came to Serenity dental for that root canal and left in happy tears. I was numbed with just a shot and felt nothing before during and after even when the numbing wore completely off. Didn't even take the prescribed medication. Today I had a wisdom tooth pulled and it was the same thing. Some may say I have a high pain tolerance, which I definitely do not, but I truly believe that it depends on the dentist that you have that determines what kind of experience you have. Dr. Vildermon Manaza is amazing and I highly recommend him for any dental work you may need from minor to major. read more