Exceptional experience as a new patient at New Essence Dentistry. The staff was truly 10/10--professional, attentive, welcoming, and incredibly detail-oriented. From the moment I walked in, everything felt first-class. Excellent customer service and a beautiful office. Highly recommend! read more

The staff is very friendly and welcoming! From the moment I arrived to being seen, the dental assistant was pleasant and made me feel comfortable. I loved the service especially as a new patient! read more

No WAITING! At least not for the times I have gone. Their customer service is outstanding and I absolutely love Bridgette's shining personality. I would definitely recommend Essence Dentistry! read more

First time taking my son, he had a great experience. It was our first time taking my 11 year old and he said the staff was really friendly and made him feel comfortable. read more

They are very efficient and knew what they were doing. They did a thorough examination of the area in my teeth that needed to be looked at and they knew how to fix the problem very quickly. read more

I went for an exam and was very comfortable with the staff and dentist. They gave me a full xray using a machine that went around my face and got a pic of jaw gums & nerves. They also took individual pictures of my teeth individually with a hand scanner. After that the dentist explained to me healthy versus bad teeth. I hadn't been to a dentist in awhile. I was worrie. They didn't overwhelm me and seemed honest on the work I needed. I will go back and get started on getting my teeth gums and mouth healthier! You can tell when someone likes their job! As a surprise to me I didn't know new patients got a free electric toothbrush at the receptionist desk. They said new patients get them while supplies last. It works perfectly with my waterpic. You should call them and at least be a new patient if you're looking for a dentist home. read more

Professional, friendly, and competent service. I'm glad I found this small dentistry!

They are always friendly and helpful. I never have to wait too long for an appointment.

The appointment time was perfect and went very quickly. Ramen and Dr. Ali were awesome and definitely keeping my dental care here. The staff is super nice and will answer any questions you have. Thanks for cleaning my night guard and making this dental experience painless! read more

Professional, gentle, thorough cleaning and general dentistry. The receptionist and dental assistants are always friendly and polite. The music in the office is great, comforting and relaxing. Dr. Jeron Winslow is an excellent dentist with a wonderful touch and spends time with each patient. read more

The Dr's and Staff are truly the best. Anyone looking for a new dentist I can definitely recommend New essence .

Clean and professional! Dentist and assistant were very gentle... actually went over the x rays.. plus I got an impact brush! Receptionist was super nice too! read more

This dental office has a top notch staff and my teeth cleaning was done efficiently and in a timely manner. I highly recommend them to anyone looking for excellent dental care. read more

I just had the best x-rays and teeth cleaning experience. The assistants, Kayleen and Brianna, were respectful and efficient. Dr. Ali taught me new things and had such a welcoming aura! The cleaning was comfortable and fast. read more

The office is warm and inviting staff is very nice I wasn't in the waiting room long at all.The dental assistant Brie was super sweet she did a wonderful job and the doctor Ali was very informative I will be returning for my next exam! read more

Recently my wife and I became new patients. The process was painless and smooth. I've already had two appointments. My first appointment was for x-rays and a cleaning, and my second appointment was for two fillings. From the moment I checked in Bridgett (Office Manager) was extremely patient with me. She went over the details of our coverage and answered all my questions (I had a list of questions that I wrote down) making sure that I had a clear understanding. Brea, RDA was very comforting, polite, and informative while getting me prepared for each procedure. During the procedures she did an excellent job of keeping my mouth clean and preventing anything from falling down my throat. Dr. Kara performed my cleaning. I didn't feel any pain and my teeth came out polished and shining. Dr. Winslow performed my fillings. I mentioned that I didn't want to feel anything, and I didn't. He was very light handed and communicative. All in all my experience was great. I have another appointment to get a wisdom tooth removed and I am confident it will be another positive experience from the moment I check in to the moment I exit. read more

Great customer service everyone is so nice ,gentle and attentive . Staff is awesome !!! 10 out of 10

The care is exceptional, Dr. Ali is very informative and precise! The Ladies up front are very welcoming. The Hygienist's and assistants are all very professional, and caring! I was in and out! Thank you all for all you do!! read more

The customer service provided was exceptional, and the staff demonstrated a remarkable commitment to client satisfaction.

TLDR: this dentist performed the most painful and rough drilling/filling I've ever had and it was the sort of experience that causes people to have severe dental anxiety. Plus, overall, the office was consistently late/disorganized. If I ever want to feel panicky, rushed, and in pain, I'll come back here. I came here for three total visits. The first visit should have been a very standard x-ray, exam, and cleaning - super simple and quick. I budgeted two hours of my life for it, which seemed excessive, but ended up being insufficient. The first visit: it took an hour for me to get seated in the chair and have the hygienist come around. The hygienist (understandably) did a pretty fast/rushed cleaning to try to save time. Unfortunately, everything was so late, the exam portion was pushed back to another visit, which was scheduled a few weeks later. The second visit: the office was running late, but less delayed than the first visit. However, that "exam" consisted of the dentist spending a total of five minutes with me, just reading x-ray results. He informed me that I had two "small" cavities, both on my lower jaw, the furthest molars back, that could be dealt with quickly. It was so short and cursory that it could have been an email! I don't recall getting a gum check (where they measure millimeters of gum depth / inflammation / etc) at either the first visit by the hygienist, or the second visit by the dentist. The third visit: the straw that broke the camel's back. I came in ten minutes early for a 1pm appointment to get both "small" cavities filled. It took until 130pm until the hygienist came around and started prepping things. Apparently people were late coming back from lunch; the overall vibe was rushed, stressed, and running late. The dentist started with topical analgesic on a cotton swap, but he placed it in a way that a flap of cloth hung down my throat and I gagged. The dentist then did the injected analgesic, and ignored me as I tried to gesture with my hands that he was going too fast and being too rough. He said something dismissive, to the effect of "it always hurts" or similar. Then the drilling began. The tooth was not fully numb, and I jerked in pain while drilling; he then injected more analgesic, very roughly. At one point, I could feel the needle in my jaw and he pushed so hard it rocked my head back and forth. WTF do you even do at that point? He then finished drilling and began filling. Communication was minimal to non-existent through the whole process. At one point I tried to ask roughly how far we were, like 10% or 90% or halfway. He seemed to hesitate and then said "I guess 90%?" like he wasn't sure. He then told me that they were large cavities, across the entire tooth, and I learned I was only getting one done at that visit. There's a joke somewhere about a dentist who talks a lot and asks questions when you can't reply, but that would be far better than a basically silent dentist who can't be bothered to say "turn towards me" or "tilt your head this way" or "open wider" or "relax your mouth" or "now I'll drill some more" or "we're almost done". "Please" and "thanks" would also have been great to hear occasionally. It's now been about three days since that visit, and my jaw is still incredibly sore (probably because of the injections, not the drilling). The hygienists and the schedulers were fine, pleasant, polite, etc. But the general always-running-late vibe wasn't great, and then the dentist himself was just awful. If I ever want to feel panicky, rushed, and in pain, I'll come back here. Otherwise I'll drive the extra twenty minutes back to my old dentist. read more

Amazing experience overall! the staff was wonderful and really took care of me from the moment I stepped through the door. super happy I found this dental clinic! read more

The best team ever! I have dental anxiety, and they are so understanding about it and do everything they can to make me comfortable. If you are scared of the dentist like me, this place will be great for you! read more

Superb treatment and care. My wife and I have been patients here for 13 years. Never any "dentist anxiety" or terror. Highly recommended!!

When living in N Natomas I was a regular at New Essence Dentistry for years until I moved 30 miles away but when I decided to reconnect, it is certaintly worth the drive...there's a new chief at the helm and I like his manner. Knowledgable and personable...Welcome! read more

I am 82 years old and for the first time in 50 years, I have no pain or discomfort regarding dentures. I had full upper dentures and partial lowers procedure. Thank you, Dr. Winslow, for your awesome dental skills and professional, courteous staff. Your waiting room is so comfy and cozy that I would like to stop by just to hang out. I could write a novel about your efficiency, but you know who you are! Curtis Jones read more

Friendly providers and staff. They took their time to do a thorough cleaning. They answered all my questions without rushing.

I became a new patient a couple weeks ago and was immediately treated like family by the lovely ladies and Dr. Winslow. They worked with my busy schedule and were able to get me in in a timely matter. Dr. Winslow is honest and doesn't try to sell you on procedures that are unnecessary. Dentist visits can be scary but Dr. Winslow and his staff made it a very pleasant and comforting experience. I look forward to coming back for my next visit! - DA read more

Came here because I had a stubborn molar that was giving me pure h*ll!! The staff are so friendly and welcoming. It felt like family. My first visit was with Dr. Herrera and she was a dream to work with. She was incredibly polite and informative when speaking about my stubborn tooth. She provided me medications and listened when I told her of my pain. I appreciate her kindness and willingness to assist me at such short notice. Because you guys, it was painful! However, it wasn't painful enough for me to consider a root canal as I am not sold on the procedure. Needless to say, I came back in for an extraction. Let me mention that Dr. Winslow did a great job! He listened to me when I said I was in pain and provided numbing agent to ease the pain. BUT YOU GUYS! I don't know what I though an extraction would be like but it was a painful final goodbye to that tooth. Literal tears. I think that's normal tho. Dr. Winslow sure had to put in a lot of elbow grease to literally yank the tooth from my head. Props to his dental assistant whose name I do not know, she was always kind. Long story short, the tooth was removed and I enjoyed my vacation that followed. I never received a follow up appointment to check on the healing process but I'm doing great. read more

New Essence Dentistry - In the chair - General Dentistry Near Me - Sacramento, California

An absolute wonderful first experience! I was looking for a new dentist after being at Promenade Dental the past 8 years or so and came here after reading the rave reviews. I wanted a dental office that made it easy to make online appts, because who has time for phone calls, so I sent an appt request via a form on their website. Vic replied back via email, and he was great. We exchanged insurance info and appt dates and we were set! Fast forward to my appt day, & I was greeted warmly BY NAME (Hello Miss Melanie) by every single staff member I encountered. The hygienist was incredibly courteous and took extreme care to ensure my comfort during my x-rays. On my initial patient forms I mentioned some anxiousness with dental (just a tiiiiiny bit, from a slightly negative wisdom tooth experience years ago), but they took this into consideration every step of the way and handled me with kiddy gloves without making me feel silly. Dr Herrera did my cleaning and told me I only needed a basic cleaning even tho I was told by my last dentist that a deep root planing was needed. I was also told by the other dentist I would need to increase my cleaning frequency to 4 months instead of 6. I didn't mention this, so I was happy to hear Dr Herrera tell me during the course of my cleaning that my teeth only needed the standard 6 month check-up. She also educated me on taking care of my teeth & provided an extra soft toothbrush & dropped some extra floss knowledge. During the cleaning she took her time and was extra cautious about my tooth and gum sensitivity and took pains to ensure I didn't feel any discomfort. At the end of the cleaning I didn't have to pay a dime. At my old dentist I would always have an additional $25 upcharge for fluoride. I'm super happy to have a new dentist that makes me feel warm and welcome and I'm looking forward to my next appt. It's the first time in 8 years I felt happy after leaving a dentist appointment, not just like I was a number! read more

Once again Dr Winslow saved the day. After a botched root canal job he managed to save my tooth. I can't say enough good things about this practice. The receptionist Victor is the absolute best. Dr Herrera, Te, Melissa and everyone I have had for x rays, hygienist, dental assistant are friendly helpful and attentive. This practise won't do work that is not necessary, unlike other dentist I have been to trying to upsell unnecessary treatments. read more

First time coming here and absolutely some of the worst customer service I have ever had. Not sure why the lack of service but I will never come back and have taken my business else where and delighted as now I have a dentist who actually cares about my business read more

I have been to over a dozen dentists in my lifetime so far...each one has been an unpleasant experience filled with pain, because I've always had really sensitive teeth. It left me with a fear of the dentist's office. However, this is the first time I can honestly say that I had a pain free and pleasant experience. Dr. Winslow, over the course of 4 visits, finally was able to remedy all the issues and concerns I've had with my teeth that had been causing me pain and problems. Additionally, he has never once tried to upsell me on unnecessary procedures or items. That is really rare nowadays. His staff has always been helpful, courteous, and nice as well. I will be taking my family here from now on and would recommend his office to anyone needing an excellent dentist. read more

Love this dental office always great service. Dr. Winslow is very patient and all the staff is very kind. Dr. Winslow also has a electric toothbrush he sells at the dental office that works amazing. I've been using it for the past two months and I think I'm going to go in and buy my husband one for Christmas now. read more

I am terrified of dentist. This massive and overwhelming phobia led to it being several several years between dental visits. When I decided to face my fear and find a dentist I wanted to find a kind, caring, empathetic POC/WOC owned and BIPOC staffed office. Right away from the moment Victor answered the phone I knew I'd found the right place. Every single visit, procedure and interaction I've had with this office has been delightful. From the kindness and jovial nature Victor provides at the door to my interactions with the hygienists and the doctors. They've managed to, in two years, completely eradicate my life long fear of dentists. I genuinely look forward to my visits now. I literally cannot recommend them enough and have sung their praises to so many of my colleagues at work and friends. read more

I was looking for a great dentist and boy did I find one. Victor the receptionist is an absolute gem. He's sweet, courteous and very understandings, along with accommodating. First time I called to schedule my first appointment. He was able to get me seen right away. When I walked in. I was greeted with such a warm smile and embrace from Victor just the way I had gotten on the phone. When I got to the back, I was met with the same curtesy and professionalism that I was met with from Victor by the ladies in the back. And let's talk about Dr. Winslow. He was so kind, he listened to my dental concerns that I have been experiencing. He took such amazing care of me along with he's staff. I look forward to keep going at New Essence Dentistry for all my dental needs. Thank you guys. . I highly recommend this place. You would not be disappointed I promise you. read more

Really unhappy with the service here. Had an appointment as a new patient a while back, I showed up 15 minutes early to do the paperwork and they kept me waiting a full hour past my scheduled appointment time. Then I was scheduled nearly 8 months out for my next cleaning due to their availability, really not cool as it took me several months of waiting in the first place to get my initial appointment! Now I've had to reschedule a week out from my cleaning due to work. I tried calling two weeks ahead to reschedule but they were closed for the holidays, no blame there, but clearly I'm trying to give appropriate notice. Was told they can't fit me in until May. That's 5 months from now after I've already had to wait 8!!! I've cancelled, this is totally not cool in the slightest. Highly recommend trying elsewhere to any who read this. They're friendly but entirely unhelpful and their scheduling is garbage, don't expect consistent care for your teeth here they're too busy to take care of you! Pretty damn annoyed right now they'd make me wait over A YEAR to get my next cleaning. No way Jose, bye!!! read more

I am editing my review as the team has addressed all of my concerns. Coming in today I was able to see Dr. Winslow, which for me was the most significant difference. When I first had the work done it was a good experience with him. A bit of extra bite on the filling but it was adjusted by the female Dr. at a later time. The experience with her that day seemed rushed and made me extremely uncomfortable in terms of the results. Today when I got in, I was seen immediately as opposed to the hour wait both times previously. I really appreciated the sense of urgency and as always the office manager had a smile and great greeting every time anyone walks in the door. I was able to express to the kind assistant my issue and she gave me a form so the issue was documented for Dr. Winslow. Instantly he was able to fix the issue and check that the teeth had no issues from the fillings that were placed around a month ago. I cannot leave a complete 5-star because it reflects the previous and current experience. I can honestly say that from here I feel much happier with the office and will prefer Dr. Winslow for any work in the future. During this visit, I can honestly say that I genuinely had no concerns about the treatment, results, wait-time or anything else. It was a smooth experience that left me feeling comfortable with the care and understanding of my current dental status. I'm extremely glad that this was a better experience. To those inquiring ensure you feel comfortable with the Dr. and I believe Kim is their service and accounting. If you have any issues speak with her and request a second opinion from either Dr. in case you have concerns. read more

Love my dentist! He is super thorough and does a great job. You need to make sure you have time to come here because he takes his time his appointments run long. The staff here are amazing! Vic has had to chase me down for my cleanings sometimes and I love that they care enough to do that. read more

Love my dentist. He is honest and extremely good at what he does. It's hard to find a good dentist and I feel blessed to have found New Essence. read more

Scheduled an appointment with Dr. Winslow for a routine cleaning and x-rays based on Yelp reviews. My appointment was at 4pm, which meant I had to take off from work early. Dr. Winslow did not see me until 6:42pm! There were no explanations, no apologies -- nothing. He wasn't the friendliest dentist either. In addition, this was not the best cleaning I've ever had. My teeth did not have that slippery clean feeling when I left. I got home that night around 8pm and I live 3 miles away. Unacceptable. I am tired of medical professionals making patients sign agreements stating that THEY need 48 hours advance notice to cancel appointments, yet they keep you waiting for HOURS in their office. Very disrespectful. On a positive note, the staff were all very friendly and welcoming. NOT recommended...unless you've got several spare hours to kill. read more