First time here, I got my eyebrows done with Krystal. She took her time, was gentle and I was pleased with her service.

Okayyy ladies, Jade is quite possibly THE BEST wax specialist I have been to in the past ~6 years! I went to the BH location for the first time a few weeks ago, and thanks to fellow Yelpers, I scheduled with Jade. Let me tell you, she did NOT disappoint! Not only is her energy top freaking tier, but she legit knows her sh*t. Of course it wasn't a totally pain free experience, but I must say it was one of the least painful waxes I've had. I cannot recommend this amazing little lady anymore!! I will continue to go only to Jade from here on out!! read more

Love this European Wax Center! I've been to many but frequent this location (even though it's a bit of a drive) because of their great team. Would definitely recommend seeing Alexa- she's so kind and always makes waxing quick and as painless as possible. read more

I went for my first wax back since the pandemic. I also recently moved and I needed a new place. I went with the recommendations on Yelp for Jade and she did not disappoint. She was quick, friendly and made me feel instantly comfortable. Highly recommend!! read more

I got my eyebrows done for Easter. The girl who did my eyebrows was a sweetheart but she waxed my eyebrows unevenly and I now have to walk around with one eyebrow fuller than the other. read more

This location is clean, and the receptionist was friendly. I highly recommend going to Valeria for Brazilian waxes. She's Brazilian, she knows what she's doing! I've been with her for years and followed her to this location, she used to be at a different one. She's friendly, non judgemental, and is very thorough. read more

I love this EWC location! I have 2 other locations closer to me but driving 15-20 minutes to this one is SO worth it! I read so many great reviews about Lilliana and I went straight to her for a Brazilian. She was AMAZING! I never went to another waxer after I met her. She will make your waxing experience great and not awkward at all! She talks to you during the experience and ask you if the waxing is ok or too hot and also, lets you know when some spots may be more painful than others. I would so recommend anybody to her! She's the best and everybody at the location is very welcoming as well. read more

I always have a great experience with European Wax Center. I currently go to Courtney at this location and she is AMAZING! So thorough and meticulous plus pretty painless. She is a wonderful addition to the staff! read more

I just want to say how amazing Samantha is. I've never felt so comfortable and welcome than I do with her. She is always professional and her skills are on point! I actually look forward to going so I can see her. She has a client for life! read more

I've always been very pleased with me services. I use Liliana and she is so nice, professional, and accommodating. She provides a great service and someone who is as meticulous as I am she is always willing to make sure the job is done to my liking. However I've used other employees there and they haven't been so nice. Highly recommend Liliana. The front desk staff is also very pleasant. Great location. read more

You can wait up to half hour even when you have an app but if you show up 5 min late they will not see you. Sorry Liliana we liked you but not the late policy. European wax of Berkeley Heights NJ read more

The service itself was done by Danielle and I give that part of the experience 4.5 stars. However, the desk service was a total failure. It was my first time at a EWC. Virtually all of their advertising points out that for first-time visitors one service is free. For ladies it can be a brow, bikini or underarm wax. I purchased a lip and chin wax and chose to get the underarm wax for the free option. I mentioned that to Danielle before any service was started. The fact that she wasn't sure about the services was an indication of what was to come. Don't they train their staff on basic policies? So, she went out to the front desk area and confirmed with the two ladies out front (one of whom had left by the time my appointment was over). When I went to pay, the cashier had charged me for the "free" service. Unfortunately, I didn't ask for an itemized bill until after she had charged my card. At that point she was unable to refund the charge for the "free" service and told me that I couldn't have that amount applied to another service or services in the future. It had to be applied to that exact same service. What?! That is absurd. She also said that she couldn't void the transaction that had been put through and there was no one there who had the authorization to do that. What sort of business doesn't have a manager on site on a Saturday which is one of the busiest days in retail? I worked in a high-end retail store and we ALWAYS had a manager or assistant manager on site. Completely unsatisfactory payment service. read more

I've only been here for Brazilian Waxes (and a free first time underarm wax.) I see Jade and she's amazing. Super friendly and makes you feel super comfortable. The front desk staff is super friendly too, and I've never had to wait more than 10 minutes to be waxed, but I normally get there early. Everyone is super nice, I definitely recommend!! read more

I went to get my eyebrows and lip done by Michelle and she is great! She is very friendly, professional and makes you feel very comfortable! If you are looking to get waxed, you should definitely go see her. Made my experience very pleasing and painless!!! read more

Best EWC I've ever been to. Always clean attentive and consistent.

First time I've been to this location. It can be a hit or miss when you're going to a new place and get the luck of the draw...but I was pleasantly surprised and would highly recommend Janeth. She did a great job - in fact, the best job I've ever had by anyone at any European Wax Center (and I've been to a few in the area numerous times). Conversation was good and just the right amount - I don't want someone talking my ear off, but complete silence is no good either. :) read more

Liliana is amazing for eyebrows. I went in with my brows totally overgrown, and with no shape. She waxed them absolutely perfectly. I plan on seeing her every few weeks from now on. Could not be happier. Highly recommend!! read more

This is the worst place to go to to get waxed. I do not recommend. They had one good waxer named Michelle but she quit. They burn me face everytime I go. It isn't worth it. I would give them zero stars if I could. read more

I used to go to EWC in Warren, but ever since this location opened I have only gone here solely for the fact that the waxers here are much friendlier and seem to be more experienced than those in Warren. I used to see Janeth, however she is no longer at this location. Now I see Andrea and she is awesome! Very friendly, easy-going, and makes you feel comfortable! My biggest and only complaint about BH is the front desk staff - CINDY for starters is very cold, not the least bit friendly and very monotone and grumpy in person and especially on the telephone. The rest of the girls aren't very welcoming and have a lot of attitude upon a clients arrival. I would give 5 stars otherwise, but 2 needed to be deducted for poor desk service. read more