Experience where went well. Associates were warm and friendly. Inside had Halloween and fall decor. My wax specialist (Lillian?) was warm and caring. She gave me the results I wanted and informed me of ingrown hairs I had. She gave me tips on prepping my skin before waxing and tweezing. I have issues with irritation and hyperpigmentation. She had been the only specialist to give me samples. I attended a European Wax Center over 10 times in Charlotte, NC was never given samples. read more

Please do not go!! I'm too lazy to review most of the time but this is horrible! I did a Brazilian wax last Friday. The area gets itchy I thought it's just because of the wax. It lasts for several days I thought it was allergy and took some pills but didn't work then I realized it is tinea cruris. I never had these before. Their equipments must be very dirty! Be aware! read more

European Wax Center - Waxing Near Me - Cranston, Rhode Island

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Mia is my favorite tech to work with at EWC. She is polite and friendly, makes just the right amount of small talk and remembers details about my life. I also love the horse shoe strip she does.... She makes it hurt less somehow ! We also bond over our curly hair routines. Mia is my fav!! read more

Update: got seen by a different girl. They said for a 5:30 appt. Got seen at 5:40. This girl must be new because she took twice as long and practically waxed my skin off. I've never had an experience like that. I've never been sore the next day after a wax but yet, here I am. Awful. I was stuck in traffic for a 5pm appointment. I called before 5 saying I was running late. They said if I didn't arrive by 5:09 I would be considered a no show. I arrived at 5:10. They told me I wasn't able to see the person I was comfortable with and did the job properly. After they rescheduled my appointment 3 times! And the last time they put me with some random waxed without my consent. I accepted a 5pm appointment in an attempt to get my service completed. Go elsewhere if you can. I'm only continuing to go here because I prepaid a year's worth in advance. read more

Stephanie is awesome. Quick, thorough and painless. The treatment rooms are pretty bare but really I care more about cleanliness then decor at a place where I am only having a 15 min appointment. I buy the package deals to get the biggest discount. read more

So... I've been coming here for a few years , always nice and great service... But today I came in for my usual back wax and like everything else the price went up a few dollars .. As I don't have any problems with the great people who work there. I was sickened to be told that now they charge extra for the top of your back neck area/back of shoulders??? 67.00 and they want extra to finish the job every other place I have gone to did with no issue.... You lost me as a customer, more corporate greed and gouging... read more

I had a 1:15 today 1/14/15 appointment today when I realized I was running behind I called no one answered the phone I called multiple times. I then texted the number that texted my phone to confirm no one responded. After multiple tries the young lady stated she she moved my appointment to 1:30 I told her okay she said I had 9 mins to get here. I pulled up at 1:38 and called as instructed per instructions due to covid checkin policy and she stated that it was 1:39 on her computer and I could not be seen. She then stated she would not go back and forth with me and HUNG UP on me. Then I came straight in and watched the women who was supposed to do my wax walk out the door. Who was supposed to be working until 2. How UNPROFESSIONAL I screenshot the call showing that I was there at 1:38 even though she claimed it was 1:39 read more

European Wax Center - I was there at 1:38 called and the lady on the phone said it was 1:39 this screen shot shows that's not true - Waxing Near Me - Cranston, Rhode Island

I looked up the reviews and someone recommended Stephanie. It was my first time in a long time getting waxed and I was super nervous. So I took a chance and booked Stephanie and let me tell you. I LOVED Her for making the process and wax experience so easy and relaxing! You have to try her!!! You won't regret it. If it's your first time TRUST ME !! read more

I really, REALLY wanted to like this place, you guys. I've had several friends who had satisfying experiences at EWC, but after approx. 5 visits, I have to say I'm not impressed. I'm a girl who loves a good Brazilian, but doesn't need all the bells and whistles that come with the higher price tags at other salons - which is why EWC sounded right up my alley. After my first experience, I was less than thrilled after getting home and noticing multiple stray hairs all up in my labia. While I appreciate that they at least waxed my front bare, THAT'S THE EASY AREA! I'd happily shave my mons on the daily, but I want you to get all up in my flaps - that's the tough spot! So, I gave them the benefit of the doubt, and tried again. Same. Also, the waxer ignored my request to leave a tasteful triangle in the front. While I can appreciate that we all enjoy a different grooming style, I found my lady bits to be unrecognizable completely bare - I'm pretty sure it hadn't looked like that since like 2006. But alas, hair will grow back. The next time I made an appointment, I wrote a note about appreciating a THOROUGH job. While it was pleasant and friendly, I articulated my dissatisfaction with the prior experiences. To my pleasant surprise, the next time was great! Gabriella was AMAZEBALLS! Very detail-oriented. She was the only waxer I've had there that took out tweezers. I couldn't rave about her enough! I thought I had found "the one." Much to my dismay, when I went to make my next appointment with bae, I didn't see her name on the list of available waxers. I sent an email to EWC inquiring, but never got a response. I made an appointment anyway, AGAIN noting my preferences (including asking for Gabriella!) in my appointment notes. When I arrived I was told that my love, G, was no longer with the company. HEART. BROKEN. They gave me an appointment with another waxer, who they PROMISED was amazing and was even a trainer. Y'all. She also left all the stragglers in there, and seemed incredibly inconvenienced by my presence and barely said two words to me. I was unimpressed, at best. I'm still in search of a quality, affordable Brazilian wax in the Prov area. Le sigh. read more

I have been going to Sara for 4 months. She makes me feel so comfortable and it goes smooth every visit. I leave there looking right every time!! I love her and I think you should book with Sara when you come to this location read more

Finally decided to start waxing last year and from my very first experience Stephanie made me feel comfortable, her work is always perfect. Although i was nervous at first, she always makes me feel comfortable and highly satisfied. read more

Please see below for my past review posted 10 months ago, I used to love this place. I just purchased a third package. I treat myself to the torture of having a wax done every month. Recently after they locked me in for a third package they have been slipping. My appointments have been booked for times my waxer doesn't work, I was notified when I arrived. They made it seem like she had called out. So I rescheduled for the next day. The next visit the key holder over slept or didn't show up, so the staff and customers were waiting outside. The FedEx man said "again" as he tried to make the delivery. After waiting about 30 minutes I left a note and a very unhappy voicemail. When they called to try to squeeze me in. They comped my service and I told them as long as Gina was there I would be there and that she was the reason I was so loyal to them. And the last straw was when they called two days before my wedding saying my waxer was no longer with the company. I did not have time in my schedule to reschedule with someone I did not know. I asked if they could refund my package since I hadn't made all of the payments already and they said no. I asked for a manager to call me the following week. And they did not. I have since written to the corporate office and am waiting for a response. They have about $350 of my hard earned dollars that I want back. At least a phone call as promised would be nice. ___________________________________ I am in love with the European wax center! I have been visiting them for about a year and a half and will not go anywhere else. I like the wax they use which you cannot find anywhere else. The girls that welcome you always are friendly and happy to see you. Their products work great and smell great. I wish they made a candle in that scent. I always book my appts with Gina. She is awesome she knows what she is doing. She makes getting a Brazilian comfortable. (Well as comfortable as it can be.) I look forward to my appts each month. Thanks ladies! ------------------------------------------------ read more

Dont bother anymore with Europen wax! are they serious! there wax passes are expensive enough and now they take the one thing we get for paying all that money is out rewards! so I too if paying all this money for my wax pass, now I have to buy products that may not even be good for my skin to gain rewards! what a load of crock and highway robbery! I will finish out this pass and be done!!! read more

I have been going here for over 8 years. I have had mostly good experiences but sometimes it is impossible to get through to the receptionist. For example I called 8 times between fri to Monday and had left multiple messages and no one returns your call. This is common there. read more

Nadia is my new love. Sometimes when your regular gal is out you find a new regular. Nadia does a great Brazilian wax. I'm very glad a friend recommended her. If you check my reviews, I've endorsed several waxers here. It's good to know that there are lots of comfortable capable hands. Update: I've since seen Kristina/Christina while Nadia was not in, and she is equally wonderful. She was quick and thorough, and was great with conversation with always alleviates the awkwardness of a Brazilian wax. She's great. read more

It was my first time attempting waxing and I was freaking scared. With all this covid pandemic I wanted to pampered myself a bit. The receptionist ladies were very accommodating and handle everything with good protocol. Despina was the lady who did my wax. She was very attentive and made it fun. I was so nervous, but it was worth it! Will be coming back in 4 weeks! read more

im was extremely disappointed with my experience. i went in for an eyebrow wax. I gave specifics on how i like my brows. the result was far from that. i expressed my dissatisfaction to the front desk, and they offered to fix them. the second round possibly made them worse. my eyebrows are uneven and oddly shaped. i will not be revisiting. read more

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Sadly disappointed with European Waxing Center. I was told great things from a friend but I left disappointed. I have had some really great and some not so good Brazilians, and this place falls closer to one of the worst ones. I believe that you should be allowed to undress without the waxed in the room. I do not care that we are about to get real close, undressing in front of someone else is degrading. Yes, I could have asked but I shouldn't have to. Secondly, I was told that I would have to tweeze when I got home. However, she tweezed my underarms. If I am paying money to have all my hair removed it should be. Also, hair was left! I asked before I dressed (in front of her) and she said that she removed it all. WRONG!!! Upon my self tweeting I found more hair. Overall, do not go here. read more

I have been going to this location for almost a year. The first few times I was very disappointed with the waxers. Then I got katie and she was awesome!! I was so disappointed when I last went and found out she had left!! Even the receptionist, Allison, who was very friendly has left, two of my favorites gone, so disappointing. I am always pleased with the results but I hope I can find another good waxer here! read more

So I was a little nervous going someplace new to get my eyebrows and lip done but I will say that I am pleasantly surprised by the service that was given by Emily. I was also nervous because there are a lot of bad reviews for this establishment however Emily was very knowledgeable and professional. It seemed like she enjoys her job and just wants the best for all of her clients. I would highly recommend you book your appointment with Emily!!!! read more

I went in today to get in on the "first wax free" promotion that they do here. The salon was beautiful, very modern. One thing that was annoying though was the music that they played inside the treatment room. I was expecting the typical, soothing spa type of music. Calming waves, you know what I mean. The woman who did my eyebrows was very pleasant, but the wax itself was just ok. I look at eyebrow waxing as a sort of art, and either you have the vision, or you don't. This particular woman did not. It was fine, but honestly, I don't think I would ever pay $20 for the results that I experienced today ($16 plus tip)- for free, it was fine, for $20, not so much. Of course you should go and see for yourself, we can't judge the entire place based on one persons experience. I'm sure there are much better aestheticians employed there... read more

I have seen Stephanie a few times and she's absolutely amazing! She makes every experience so relaxing and comfortable and she's always so knowledgeable when I ask any questions! She's amazing and I highly recommend her! read more

I've been to this center twice - first for a leg wax, then for a Brazilian - and I have no complaints about either experience. The prices for the services I received were reasonable and there was no wait either time. I was in and out in no time. I love how clean the facilities are and was more than pleased with the condition of the restroom (in which they provide sanitary wipes for cleaning up). The staff I dealt with on each occasion was pleasant; The girl at the front desk was friendly and helpful and the waxers were knowledgeable and professional. I felt as comfortable as one can be with a stranger in their crotch. I'm a big fan of the hard wax they use, which is much easier on my incredibly sensitive skin than traditional wax and I purchased their ingrown hair serum which seems to be working quite well and smells more pleasant than most. All in all, a positive experience. read more

I am very disappointed with my experience. I got there 15 minutes early for my brows and lips to be waxed. I waited 10 minutes for someone to come out from the back to check me into my appointment. The front of the center was very clean, but it was a different story behind the glass door. When I was finally checked in, I was take back to a room that had not been cleaned since the last person who got waxed. There was black hair on the table and counter and a used paper sheet was still on the table. She did wipe it off and rolled out a new sheet but that should have been done before I got into the room. The technician was not a pleasant person. She was very aggressive when she pulled the wax off and didn't put any pressure on the spot she just waxed. When she was done waxing she didn't say anything. When I asked if she was finished all she said was "yes." Never once did she ask if I need anything cleaned up, waxed more, etc. Usually you are offered a small mirror to look at the technicians work but instead I had to walk over to the mirror to check out her work. Before I could really look at my face she was shooing me out to the front to pay. So when I got home, I looked in the mirror. My right eyebrow has more hair on it then my left (my husband even noticed) and there is so much peach fuzz still on my lip it doesn't look like I even got it wax. read more

LoveloveLOVE that these guys are open 7 days a week! Very much appreciated. And they use the purple wax here -- yay! Cristina was my girl, and she's a real pleasure to work with: funny and professional. (And dog lover to boot? BELLISIMO!) Parking is ample. Plus, this place is right in the middle of some great shopping, so if you schedule on the weekend, you can get a lot of taskers checked off your list before and after your appointment. WORTH THE TRIP. read more

I like this place because they specialize in waxing and I go here often because I like they wax they use and the environment. Unfortunately, they do not specialize in Waxing Specialists. It's very much a hit or miss, and today was a complete miss. A few months ago, I used to see Amanda for my brazilians. She was very kind and quick and she always got alllll of the hair (even the hidden ones) at my request. Mandy has since relocated so I made my next appointment blind, letting the store choose who would perform my wax. They gave me Regina, who is kind and friendly, and I didnt feel uncomfortable at all. However, Regina may need glasses or a head lamp because when I got home and really got in there to see her work, I saw how incomplete and bad my wax looked. I am of darker complexion with darker hair and when I look at my area, I understand how she might have missed some spots. But as a professional waxer, I firmly believe it is the job to NOT miss things like that. While Im sure she didnt mean ill, I can't praise Regina for her work because I feel like I didnt get what I paid for, which was "everything gone". Everything is not gone and I will be booking my appointments with only appraised technicians from now on. read more

I have been a customer of EWC since 2010 at many locations. I was so grateful to the Samantha who booked my appointment at the last minute and Julia who completed my service. Julia made my Brazilian as pain free and swiftly as possible. Happy to make the Cranston EWC my new waxing spot read more

You won't be able to make an appointment anyways because no matter when you call them they don't answer the phone. This happens every time I try to make an appointment in Cranston so now I find myself going to north Attleboro instead. I really wanted to go there seeing how close it is to my work but calling multiple times throughout the day with no answer is rediculous. read more

I've been going here for almost 2 years. I got a new estetician who's been doing this for 3months. She obviously was not trained well because never have I ever experienced a rash like this. I got a brazilian and she couldn't get the wax off my me to the point where it continuously folded up and caused me sm pain. I'm a black woman with a didferent hair type and her training obviously did not cover all demographics. She waxed my skin in multiple different directions. Im sitting here very uncomfortable very unsatisfied and extremely upset. I'll be heading to urgent care tomorrow due to a woman names Nicole. read more

That doesn't make up for the incredibly rude behavior from your front desk staff. But don't worry, I found a much better place right down the street read more

I have been coming regularly to European Wax Center for a full bikini wax for sometime now. Jennifer is my esthetician. She's super friendly and for my first wax she made sure to reassure me that nothing would be awkward about the experience, but it would hurt. She kept the conversation light and ongoing which was a nice distraction from what was actually happening. I will say that full bikinis do hurt (especially in the more sensitive areas) but only for the split second. After it was over, there was no residual pain but it was a bit tender. I would 100% recommend going to European Wax Center for your next wax. :) read more

PRO: I've gone several times to get a bikini line wax and I love the wax they use! It Doesn't pull skin or sting! CON: Super expensive! MY OPINION: I only go there to a bikini line wax, my other waxing needs like eyebrows, stomach, lip, legs I go to a cheaper place. read more

Girlfriend went in for a chin wax $12. On our way home I could clearly see a lot of hair they missed. She called to ask if she could come in the next day for a touch up or if they could give her a credit for her next appointment. The girl explained if she couldn't come back right now there was nothing they could do. My girlfriend cancelled her next appointment and she is going elsewhere. Some advice...your store front can look like a million bucks but if the service doesn't match, retaining customers is tricky. read more

I've been coming here for almost a year and I love it! I had a couple problems with my Brazilian but I spoke up and it's never happened since and I wouldn't go anywhere else! It's easy, fast and they are always so nice and helpful. The products they use are also fantastic! read more

1st time here did a ton of research instead of going to a salon to get a Brazilian why not check out a place that specializes in waxing. So, walked in the place smelled like a hospital "sanitized" smell loved it! Prices are good! Everyone I interacted with was soo professional. Tanya did my wax and she was talkative, funny & gental made me feel very comfortable in what I thought would be a very uncomfortable situation , after the wax is pulled off to my surprise it only stung for 5 seconds! 15mins later Clean Clear & under control! ;) The ingrown hair serum felt sooo good after had to purchase! It went sooo well ,will definitely be back!!! read more

I've been seeing Stephanie religiously for almost a year now and I always leave my appointments extremely satisfied! She does a great job, is quick yet thorough and always a pleasure to talk to. I couldn't recommend her enough!!! read more

Rachel was great! I was a little nervous because it was my first time getting waxed. Definitely not as bad as I thought, but it's a wax not a head rub. I was expecting some level of discomfort but she reminded me to breathe and it helped! I had a personal reason and had to make some changes to my original booking, but she was cool with it. I feel much better about going on my vacation now! The Wax center itself is very nice. They took me a couple minutes after I got there, it's a very professional atmosphere as well as clean, neat and bright. The hours are great too! I can never find time to do my personal things during my work week, 7:30pm is a great option for me, very convenient. Thanks again! read more

As with any chain spa your results will vary based on who is providing your service. I've been coming here for close to two years and been seen by many of the girls. I have my favorites and each person has their own style. It's important to find someone who will wax in a manner you prefer! The only reason I'm knocking a star is because the front desk is not very friendly and has never answered my calls for scheduling. I have to book online or after the appointment. read more

Everyone who works here is very nice and professional! I am here monthly for a wax and never have felt uncomfortable! I highly recommend Heather of she is available, and if not, Amanda is great too! The facility is very clean, and sterile. I would recommend this place to anyone looking for somewhere to have any waxing services done. read more

I love European Wax Center. Shreina is the Best! She has an amazing personality, she is quick, and gives you guidance and education about waxing. I never been so pleased. read more