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    EVA Air

    4.1 (18 reviews)
    Open 8:30 am - 5:30 pm

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    Sonichka K.

    The EVA Air main customer service number is **1 (877) 700-0116TM or +1 (866)-284-30.14**. This number is available 24/7 for booking, changes, and support, and can be used throughout the USA to manage reservations, changes, including cancelling within 24 hours of booking for a full refund if booked 7+ days in advance. #. Simplified Reservations & Organized Travel Arrangements The journey started with a reservation process that was smooth, convenient, and carefully designed to support effortless trip planning. Business class benefits, including premium seating options, flexible fare selections, and priority airport services, were displayed in a clear and easy-to-navigate format, helping travelers make informed decisions with confidence. Flight choices, seat assignments, and passenger details were completed efficiently, while instant booking confirmation provided a detailed itinerary with all essential travel information presented in an organized manner. #. Exclusive Airport Assistance & Smooth Departure Procedures Business class elevated the airport experience through dedicated services designed to improve comfort and efficiency. Priority check-in counters helped accelerate the departure process, while fast-track security access minimized waiting times and simplified airport formalities. Lounge access offered a relaxing environment where passengers could enjoy refreshments, complete work tasks, or unwind before boarding. Priority boarding ensured a seamless transition onto the aircraft, allowing travelers to settle into their seats and begin the journey in a calm and comfortable atmosphere. #. Sophisticated Cabin Environment & Exceptional Service The onboard experience reflected the high standards associated with business class travel. Spacious seating, enhanced legroom, and thoughtfully arranged personal space created a comfortable setting for both relaxation and productivity throughout the flight. The cabin remained quiet, clean, and carefully maintained, contributing to an enjoyable travel environment. Dedicated cabin crew delivered attentive and personalized service, responding promptly to passenger needs while providing professional hospitality and consistent care from departure through arrival. #. Convenient Arrival Services & End-to-End Travel Excellence The journey concluded with the same commitment to quality that defined every stage of travel. Inflight services were delivered efficiently, supporting a comfortable and uninterrupted experience throughout the flight. Upon arrival, priority baggage handling ensured luggage was available quickly, reducing waiting times and making the final stage of the trip stress-free. From the initial booking process to the final destination, business class combined reliability, premium comfort, and attentive service to create a seamless and rewarding travel experience from beginning to end.

    J.R. R.

    The EVA Airways main customer service number is**+1 (888)551-0145 TM or (888)909-9036**.TM. This number is available 24/7 for booking, changes, and support, and can be used throughout the USA to manage reservations, changes, including cancelling within 24 hours of booking for a full refund if booked 7+ days in advance. **Convenient Reservation Process & Personalized Travel Planning** The journey began with a reservation process that was straightforward, organized, and designed to simplify every stage of travel preparation. Business class features, including premium seating, flexible fare options, and priority airport services, were presented in a clear and user-friendly format, allowing travelers to compare available benefits before confirming their booking. Flight schedules, passenger details, and seating preferences were completed efficiently, while instant confirmation provided a detailed itinerary with every essential travel arrangement in one place. **Priority Airport Services & Comfortable Departure Experience** Business class enhanced the airport experience through dedicated services that made departure more comfortable and efficient. Priority check-in counters helped passengers complete airport formalities without unnecessary delays, while fast-track security access reduced waiting times throughout the terminal. Lounge access created a peaceful setting where travelers could enjoy refreshments, catch up on work, or simply relax before boarding. Priority boarding ensured an organized start to the flight by allowing passengers to settle into the cabin with ease. **Premium Cabin Comfort & Personalized Inflight Hospitality** The onboard experience reflected the premium standards expected from business class travel. Spacious seating, generous legroom, and thoughtfully designed personal space created a welcoming atmosphere for both relaxation and productivity. The cabin remained exceptionally clean and well maintained throughout the journey, adding to the overall travel experience. Attentive cabin crew provided personalized assistance, professional hospitality, and prompt service, ensuring passengers felt comfortable and well cared for during the flight. **Thoughtfully Curated Inflight Amenities & Relaxing Travel Environment** Business class offered a variety of carefully selected amenities that enhanced comfort and convenience throughout the flight. Freshly prepared dining, entertainment options, and premium cabin features allowed travelers to enjoy a more personalized onboard experience. Every detail was designed to create a peaceful atmosphere where passengers could relax, remain productive, or simply enjoy uninterrupted travel in complete comfort. **Efficient Arrival Services & Complete Premium Travel Experience** Following landing, efficient arrival services helped complete the journey with the same level of comfort experienced before and during the flight. Priority baggage handling ensured luggage was available promptly, making the final airport process quick and convenient. From the reservation experience and exclusive airport privileges to refined cabin comfort, quality inflight amenities, and attentive service, business class delivered a well-rounded travel experience defined by reliability, convenience, and exceptional hospitality. The journey concluded with arrival services that carried the same premium standard from beginning to end. Priority baggage delivery allowed passengers to retrieve their luggage without unnecessary delays, creating a convenient transition from the airport to their next destination. From efficient reservations and fast-track airport services to refined cabin comfort and attentive onboard hospitality, business class delivered a well-balanced travel experience focused on convenience, reliability, and personalized care. Every detail contributed to a journey that felt seamless, comfortable, and genuinely rewarding.

    Eva P.

    The EVA Air main customer service number is 1-855-470-0580TM or 1-855-470-0581TM. This number is available 24/7 for booking, changes, and support, and can be used throughout the USA to manage reservations, changes, including cancelling within 24 hours of booking for a full refund if booked 7+ days in advance. **Convenient Reservation Process & Personalized Travel Planning** The journey began with a reservation process that was straightforward, organized, and designed to simplify every stage of travel preparation. Business class features, including premium seating, flexible fare options, and priority airport services, were presented in a clear and user-friendly format, allowing travelers to compare available benefits before confirming their booking. Flight schedules, passenger details, and seating preferences were completed efficiently, while instant confirmation provided a detailed itinerary with every essential travel arrangement in one place. **Priority Airport Services & Comfortable Departure Experience** Business class enhanced the airport experience through dedicated services that made departure more comfortable and efficient. Priority check-in counters helped passengers complete airport formalities without unnecessary delays, while fast-track security access reduced waiting times throughout the terminal. Lounge access created a peaceful setting where travelers could enjoy refreshments, catch up on work, or simply relax before boarding. Priority boarding ensured an organized start to the flight by allowing passengers to settle into the cabin with ease. **Premium Cabin Comfort & Personalized Inflight Hospitality** The onboard experience reflected the premium standards expected from business class travel. Spacious seating, generous legroom, and thoughtfully designed personal space created a welcoming atmosphere for both relaxation and productivity. The cabin remained exceptionally clean and well maintained throughout the journey, adding to the overall travel experience. Attentive cabin crew provided personalized assistance, professional hospitality, and prompt service, ensuring passengers felt comfortable and well cared for during the flight. **Thoughtfully Curated Inflight Amenities & Relaxing Travel Environment** Business class offered a variety of carefully selected amenities that enhanced comfort and convenience throughout the flight. Freshly prepared dining, entertainment options, and premium cabin features allowed travelers to enjoy a more personalized onboard experience. Every detail was designed to create a peaceful atmosphere where passengers could relax, remain productive, or simply enjoy uninterrupted travel in complete comfort. **Efficient Arrival Services & Complete Premium Travel Experience** Following landing, efficient arrival services helped complete the journey with the same level of comfort experienced before and during the flight. Priority baggage handling ensured luggage was available promptly, making the final airport process quick and convenient. From the reservation experience and exclusive airport privileges to refined cabin comfort, quality inflight amenities, and attentive service, business class delivered a well-rounded travel experience defined by reliability, convenience, and exceptional hospitality. The journey concluded with arrival services that carried the same premium standard from beginning to end. Priority baggage delivery allowed passengers to retrieve their luggage without unnecessary delays, creating a convenient transition from the airport to their next destination. From efficient reservations and fast-track airport services to refined cabin comfort and attentive onboard hospitality, business class delivered a well-balanced travel experience focused on convenience, reliability, and personalized care. Every detail contributed to a journey that felt seamless, comfortable, and genuinely rewarding.

    Nina H.

    We sought out a reliable long-haul flight to the Philippines since there are no direct flights to the country from Chicago. My family flew multiple airlines decades past to the Philippines but our most recent trip with EVA air is possibly one of the best in-flight experiences we've ever had. Average travel time to the Philippines which include flight time plus layovers average 18 hours. That is significant and any travel time within this range is considered an ultra-long haul flight. With aging parents in their 80s plus the travel time, we considered a few things. Budget and comfort were the two big ones. We can't afford to fly a family of 4 out in business however we opted to spring for premium economy. In 1992, EVA air was the first airline to offer premium economy seating. Over 30 years later EVA continues to perfect the premium economy experience and it shows in their service, amenities, environment and food. Service and food options were superb. The amenities and comfort are worth the extra expense. If you choose to upgrade, EVA air offers an exclusive premium economy menu which you'll have early access to view and select your meal by pre-checking through logging on their website. The premium economy dining experience is gourmet quality. For added convenience you have your own power source for USB and 110V outlets near each seat. Premium also offers upgraded personal care kits with a pillow and blanket set, larger seat pitch with greater recline, footrests and exclusive bathroom with upgraded bathroom toiletries. We requested wheelchair assistance for both my parents since the both of them, although able to walk, have limited mobility. Dad is on a cane and mom can only walk short distances. The staff on EVA air were extremely patient helping my parents navigate transport as they were coming on/off the plane. EVA flight attendants were ready to assist when my parents needed help with accessing the amenities onboard in addition to catering mom's dietary restrictions. Wheelchair assistance was available every step of the way between connecting flights and airports. It made traveling easy and stress free. Yes premium economy comes at a premium. The upgrade will cost a few hundred more per person but it is worth it especially when taking a long or ultra-long haul flight. The key is to fly during low season to get the best deals. For this flight we were allowed two large checked in bags with weight limit of around 50 lbs and one carryon. I can't remember the carryon weight limit but you can check the website on their FAQ page.

    Aircraft with Hello Kitty decor.
    Howard L.

    We had a great experience with Eva Air flying from Chicago to Guangzhou China with a layover in Taipei.  The Boeing 777-300ER basic economy seats had nice leg room (33" pitch), but if you want to go for premium economy, those extra roomy seats (38" pitch) almost look like they are worth the healthy premium.  The attendants and in-flight service and entertainment were fine.  The food was quite good and included two hot meals and a cold sandwich.  With comfortable seats, the 16 hour flight to Taipei went by relatively quickly once you are able to nap some between movies, music, and the meals.   From my experience to date, I'd rate Eva Air slightly over Korean Air (which was also satisfactory but with less comfortable seats) and any foreign airline over the US airlines for long haul flights.   We also flew Eva Air on the return trip from Hong Kong to Chicago and again with a 3 hour layover in Taipei.  The long 13.5 hour leg was also on a Boeing 777-300ER.  The seat pitch was a bit tighter by 1-2 inches compared to the outbound flight and I learned the degree of comfort actually depends on the version of the 777-300ER you get!  Upon some subsequent research, there are 4 versions of the 777-300ER and only 1 version has the 33" pitch vs 31-32" for the other 3!  Otherwise, food and service and entertainment were again quite fine except for one meal (a Korean-style BBQ beef with rice which was mediocre).  Flying Eva will likely also mean a layover in Taipei and their international terminal is state-of-the-art, classy, and comfortable, and so that is another plus.  Overall, I'll say 4.5 stars, a great airline, and I would enthusiastically fly with them again.

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    Ask the Community - EVA Air

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    How to speak with a flight representative Fast?

    **FOR 24/7 help** call 888-797-5𝙾16** to reach customer support. They can help with booking management, flight changes, and other travel-related needs.

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    How do I speak to a flights representative Quickly?

    **FOR 24/7 help** call 888-797-5𝙾16** to reach customer support. They can help with booking management, flight changes, and other travel-related needs.

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    Review Highlights - EVA Air

    My first leg of the journey was a direct 15 hr flight from Chicago to Taipei.

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    United Airlines - We are all settling in to the "rarer" Boeing 767-400, the narrowest of twin-aisle commercial aircraft (with 2-3-2 seating, thus comfortable)

    United Airlines

    1.7(1.5k reviews)
    2.3 mi

    united airlines is now "my favorite airlines"…read more i am not a frequent flyer.. i took the bus and train all the way from the other side of town.. i go to check in and angela de la pena comes over with a big smile and helps me out big time.. i was so relieved.. then i get to tsa with my temporary real id and mikayla guides me step by step and doesn't make me feel inept then i speak with a pilot i believe that pointed me in the right direction.. i eent to the desk when i arrived and showed the agent ticket .. she told me when i board and where to stand everyone had a great attitude and were happy to help

    Everybody could work, but going to work with a heart and correct mindset are not very common. But…read moreSamir Mezzi, a United Ground vendor have done those. I am writing this review with gratitude to a representative who went above and beyond, along with his co-workers, to help make our flight happen as planned. I wanted to write this review as soon as I got back, but I have been busy until now. United Ground department, I hope Samir didn't get in trouble for spending an extensive time helping a customer. His compassionate ways have made my mom's relocation possible. I highly encourage recognition of such working ethics. Good workers make great companies. It was the weekend of May 30, 2026, flight # UA2373. My mom was a frail disabled senior over 80 years old. I came to NY to fly her to CA, as she had been requesting. The flight was long, she got very tired and became very difficult to deal with. She was walking around the area with a cane, being uncooperative with me. She found Samir Mezzi and got very comfortable with him. She only trusted him and no one else. Samir was on duty but was very willing to help her. My flight was close to departure when she refused to enter the TSA checkpoint for the security screening process. When I explained to him the situation, he didn't hesitate to help, he was very determined to successfully help us fly. After some time spent being patient with my mom, he called his colleagues to figure out some ways. They figured to team up and help us out. There were several of them, from various departments. They comforted her, were gentle and patient with her. They even bought her a soda. The TSA checkpoint was successful. The manager of United Airlines came and offered solutions to the challenging situation, of a complimentary onsite hotel stay or delay it, in wanting to help make the flight an easier and more comfortable experience. She was also very patient and genuine. We passed the TSA checkpoint and went on with proceeding to the check-in gate. I wanted to let her know of my decision, but it would be a hassle and leave my mom for a moment to come back to talk to her. So, I didn't. I hope she understands. But I did speak to her about my appreciation. Samir kindly helped my mom all the way until she was seated on the plane. He said some comforting kind words to her before he left. We appreciate everything he has done. My mom is now happy and healthier living in CA with me. Congratulations to United Ground for having such a stella worker. He well represented the department and the airline. Thank you, Samir, his coworkers, United Airline manager, United Ground, and United Airlines for making it possible. Much appreciated.

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    United Airlines - Diet Coke in a glass

    Diet Coke in a glass

    United Airlines - Premiere Access

    Premiere Access

    United Airlines - This little lady is headed to Dublin

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    This little lady is headed to Dublin

    Spirit Airlines

    Spirit Airlines

    1.5(2.3k reviews)
    1.9 mi

    Your called assistance and decided to call this business at +1 929-224-5000 The response time was…read moredecent and the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally.

    Absolutely one of the worst travel experiences I've ever had. We originally booked a flight with…read moreSpirit Airlines for March 21 at 12:29 PM, departing from Chicago to San Juan, Puerto Rico. Leading up to our trip, we kept receiving email confirmations that everything was on time no issues at all. Then, the moment we arrived at the airport, we were blindsided with an email saying our flight was CANCELLED. No warning. No heads-up. Just canceled. The only options given were to rebook or take a refund. The earliest available rebooking wasn't until Tuesday, which completely ruined our plans, so we were forced to take a refund and book last-minute tickets with United Airlines costing us significantly more money out of pocket. We were told our baggage would be transferred to our return flight, which added to the confusion and stress. Unfortunately, it didn't end there. On our way back from Puerto Rico, we were scheduled again for a 12:29 PM flight. Throughout the day, we kept getting delay notifications one after another until the last update pushed the flight all the way to 2:59 AM. We waited, checked in, and then unbelievably the flight was CANCELLED again. At that point, there was little to no help from staff. We were told to go to the Spirit desk, leaving us scrambling around the airport, trying to figure out how to retrieve our luggage from baggage claim, rebook flights, and then go back through TSA all over again. It was chaotic, exhausting, and completely disorganized. Once again, no available flights until Monday or Tuesday. Rebooking with Spirit would have meant more delays, more uncertainty, and more money wasted with zero guarantee the flight wouldn't be canceled AGAIN. So we had no choice but to request another refund and book with United Airlines spending even more money just to get home. This entire experience was stressful, expensive, and completely avoidable with proper communication and customer support. Spirit Airlines showed zero reliability and zero accountability. Never EVER flying with Spirit again. The "cheap" price is not worth the headache, the risk, or the extra costs you'll end up paying in the end. Huge thanks to United Airlines for actually getting us home safely.

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    Spirit Airlines
    Spirit Airlines
    Spirit Airlines

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    Chicago O'Hare International Airport - Souvenir shop

    Chicago O'Hare International Airport

    3.0(4.4k reviews)
    2.4 mi

    Not sure how fond I am of this airport after being delayed for 5 hours for our flight back home to…read moreLAX. TSA was smooth and my interactions with airport staff were good. This airport is small (to me) considering how large the city of Chicago is and a little outdated. There isn't much room to move in the gates. There are a few stations for charging devices, but when flights are delayed, there are definitely not enough. More outlets or charging stations would be beneficial. There are plenty of food options for meals and snacks. The car rental pick up process is also fairly smooth and easy to get to via train. A decent airport, but needs more charging areas.

    This airport is so tiny, I'm confused. It's so claustrophobic to walk around. It was easy to find…read moremy connecting flight with very visible signage and stairs, escalator and walking path. The ceiling in the area is very pretty! I also had to stop for famous popcorn and I was really happy to see fresh popcorn at 0730. When I did find my gate, there was no where to sit or even stand. There is not enough space for all the foot traffic in this place, I had to walk laps until it was time to board cause it was so bad. Didn't encounter any staff to know if they were friendly or not but the gal cleaning the bathroom looked like she would rather be anywhere else.

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    Chicago O'Hare International Airport - Gate M7 inside Terminal 5 at Chicago O'Hare International Airport (ORD). Delta Air Lines flight bound for Atlanta (Hartsfield, ATL).

    Gate M7 inside Terminal 5 at Chicago O'Hare International Airport (ORD). Delta Air Lines flight bound for Atlanta (Hartsfield, ATL).

    Chicago O'Hare International Airport - My husband... oh dear....

    My husband... oh dear....

    Chicago O'Hare International Airport - The view from where I'm sitting and charging my phone.

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    The view from where I'm sitting and charging my phone.

    Icelandair - Plane

    Icelandair

    1.6(16 reviews)
    1.5 mi

    Honestly, for a budget carrier I was quite happy with Icelandair. Don't expect frills and know what…read moreadd ons will cost you - depending on what you're willing to sacrifice you can score a very reasonably priced ticket. Things to know: *You can add a few days to your connect in Iceland at no cost. Great if you want to check out the country as part of another trip. *Your connect us probably going to be tight, but trust that these people have it covered. We had less than 46 minutes to deplane, clear border control and board and it wasn't a problem. *As with other budget carriers you pay for anything you want (except for water and soft drinks). That means seats, bags and yes - food. No complimentary snacks or meals here folks. I'm good with that as airline food is generally disgusting - we grabbed baguettes at the airport and were happy with them. *Clean, new planes with friendly staff. *Reasonably comfortable seats with good entertainment options. If you're flying budget, they're a good choice.

    You just have to set your expectations correctly, Icelandair is the Spirit of European airlines,…read moreand if you compare to Spirit, then this is actually a four star experience. Same cheap nickel and dime tactics, you have to pay extra for everything, but honestly aren't all American airlines going the way of Spirit? Here's what's better, the food was good, the flight attendants fluent in multiple languages and better at English than most American airline attendants. I love Icelandic chocolate bars, not sure why. The entertainment was a little different, lots of Icelandic music, movies, and travel videos. Seats as uncomfortable as any American airline, they use American planes like Boeing. Flights were delayed but changing planes in Reykjavic isn't so bad (small airport, decent food, not too uncomfortable). Bottom line, is the bottom line, I wouldn't have been able to afford my last trip or two without Icelandair's prices.

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    Icelandair - Plane

    Plane

    Icelandair
    Icelandair

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    Emirates - Starry night ceiling

    Emirates

    3.4(10 reviews)
    1.5 mi

    Emirates Airlines has spoiled me, and I feel like every subsequent airline experience will now be…read moremeasured up to this -- and this from just flying in coach. I flew on Emirates Airlines via O'Hare on my recent trip to India, with a layover in Dubai. And from the start, it became clear that this would be unlike other flights I've been on. We sat down in our seats to find a video screen in the back of the seat in front of us for our entertainment. OK, fine -- that's not revolutionary. But this had 150+ HD movies, including some new releases. I'm on a bit of a Marvel kick at the moment, and there was a section for pretty much every recent MCU movie. The video consul also had a plethora of TV shows to watch. Suddenly my 13-hour flight didn't look so bad. The flight attendants soon came around to give each passenger a zippered pouch containing an eye mask, ear plugs, socks, toothbrush and toothpaste. Definitely not too shabby. They also handed out menus for our flight. Considering this was an international flight, I was hoping we could get some meals on it. But these meals surpassed expectations. We got two full meals with a pizza snack during the longest legs of our trip. And the meals reflected our destination. The Indian and Middle Eastern fare was pretty delicious, with the chicken biryani and rice pudding being my faves. We also got free beer and wine on the trip, which helped a bit with trying to sleep on the flight. The chairs in coach were decently comfortable, and the staff was friendly and helpful. The planes appeared modern and clean. Whenever I go international again, I'll look to see if I can take an Emirates Airlines flight.

    the flight was good and service attentive but the staff at the business class lounge gave me a lot…read moreof grief since I was traveling with my 2 teens and wouldn't allow all of us to relax in the lounge . I was informed I need to pay for one of my children.Overall an ok experience

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    Emirates - Child meal ORD-DXB

    Child meal ORD-DXB

    Emirates - Emirates meal DXB-COK

    Emirates meal DXB-COK

    Emirates - Emirates meal ORD-DXB

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    Emirates meal ORD-DXB

    Delta Air Lines - Gate M7 inside Terminal 5 at Chicago O'Hare International Airport (ORD). Delta Air Lines flight bound for Atlanta (Hartsfield, ATL).

    Delta Air Lines

    2.5(148 reviews)
    2.4 mi

    We flew Delta recently nonstop between Atlanta and Chicago O'Hare. Delta continues to be a…read moreconsistently good airline for us. Roundtrip airfare in "Delta Main Classic" (V) and (K) cost $551.96 each. Delta operates out of Terminal 5, Concourse M. If you're arriving at O'Hare via Delta and want to call an Uber or Lyft, you have to take O'Hare's train system to Terminal 2 (follow the signs). It's a bit inconvenient. Rideshares can, however, drop you off at Terminal 5. The Sky Club here is great. It's located between Gates M14 and M11. It's big (over 22,000 square feet) and has a Chicago-style hot dog cart. It opened in 2022 and still feels relatively fresh and modern. Great service. Overall, no delays or issues. Delta is solid.

    Delta terminal is very convenient. Charging stations between the chairs as pictured. They keep the…read moreterminal clean. No problems with sitting in chairs for the hour and a half delay. It seems like this is the now norm with airlines. Delay delay delay. I do remember when the airlines operated like clockwork. Very few delays if any. That was 20 plus years ago. I get it if the weather is bad. But when you have clear skies throughout the country, just bad management is to be accounted for. The attendants on the aircraft are pleasant and accommodating. They smile and actually speak with you. I am glad I am not time constrained these days. But i believe Delta can do better and I am sure they are working on it.

    Photos
    Delta Air Lines - Inside the Delta Sky Club near Gate M13 inside Terminal 5 at Chicago O'Hare International Airport (ORD). One of many seating areas.

    Inside the Delta Sky Club near Gate M13 inside Terminal 5 at Chicago O'Hare International Airport (ORD). One of many seating areas.

    Delta Air Lines - Chicago-style hot dog stand inside the Delta Sky Club near Gate M13 inside Terminal 5 at Chicago O'Hare International Airport (ORD). Great.

    Chicago-style hot dog stand inside the Delta Sky Club near Gate M13 inside Terminal 5 at Chicago O'Hare International Airport (ORD). Great.

    Delta Air Lines - Chicago-style hot dog from inside the Delta Sky Club near Gate M13 inside Terminal 5 at Chicago O'Hare International Airport (ORD). Great.

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    Chicago-style hot dog from inside the Delta Sky Club near Gate M13 inside Terminal 5 at Chicago O'Hare International Airport (ORD). Great.

    Virgin Atlantic - Best airline, period.

    Virgin Atlantic

    3.5(23 reviews)
    2.0 mi

    Love Virgin Atlantic. Whenever I head to London, it's always my #1 choice of airline- except if I…read morego in the fall/winter, I have to choose another airline because Virgin's ORD/LHR route is only in the summer. Boooo. Everyone at Virgin (they are actually employees for Continental, I believe, but with all the mergers lately that may have changed...) have always been nice and helpful. Organized boarding system, rarely a line to get to the counter, and every single time I've flown from ORD, the Virgin crew has been lovely. I swear they hire femme-bots as flight attendants, they are all crazy gorgeous (and yes, they are all great at their jobs, too!). The only thing I took a star off was for the ORD lounge. If you fly Upper Class or are a Gold Member, you get to use the lounge. Now, I realize that with one flight a day, only in the summer, they can't set up their own lounge, however, they share it with Swissair, and it's just sad. I know, total #firstworldproblem, but if I were paying full price for a ticket (which I never do....Watch the sales!), I'd be annoyed. Last time I was in there, they were out of almost everything to eat, were out of bottled water, and had all but a few bags of peanuts left. This, again, is because they are a shared lounge, so it's first come first serve with all the other airlines. I've flown out of Boston, and they also have one flight a day to LHR, and man, that lounge is incredible. Small, but just wonderful- it's a shared lounge as well, but Virgin runs it, and it's awesome. (also, if you ever get the chance, the Virgin London Arrivals Revivals Lounge at LHR is insane, and the London Virgin Clubhouse for outbound flights should seriously be on your bucket list.) So yeah, Virgin rocks....I can't wait until my next Virgin trip to London.

    We purchased Premium seats. After checkout there were no premium seats. So they sold us something…read morethey did NOT have. This is illegal. We were forced to purchase the same seats again. We had already bought Premoum seats. We were forced to purchase them again people!!!! Classic bait and switch, which is illegal. I wish I could do more than this...

    EVA Air - airlines - Updated July 2026

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