Super friendly staff very nice jewelry…read more Truly recommend to my family and friend . Ask for Maria or Luis !!!

They never answer their phone and their jeweler never seems to be there for repair. I don't…read morerecommend for repairs at least. Why be open to repairs and say that it could be done within a day if your person isn't even present.

I dropped my watch at school while practicing my nursing skills and I was looking for places that…read morewould fit my budget. Got quoted less than 100 dollars to fix a subdial hand for my Seiko Speedtimer SSC813. Compared to other places, this is a great price especially for a nursing student like me who doesn't work as much. Danny is very professional and fixed the watch within one week which is an excellent turnaround.

If I could give more than 5 stars I would (and I never leave reviews). Danny is a master of his…read morecraft. He is patient and kind. He made a crazy idea of mine come to life. After having my wedding ring stolen I never thought I would wear another ring that meant so much. Danny took the many different pieces I brought him and crafted them into one beautiful ring. The time, effort and care he took with this very detailed project was far beyond my expectations and I am beyond grateful. Thank you, Danny!

BUYER BEWARE!!!!…read more They sold me a 14kt ring that turned out to be 10k hen I took it somewhere else to get checked.. called them and the shorter of the 2 girls had a very nasty attitude with me ..she kept saying all sales are final and i tried to tell her that it cant be final if she robbed me and gave me a 1 0kt ring nstead of the 14kt that aid for...was planning on buying way more jewelry here like a Centenario that i liked but not anymore (they tried tricking me on my second purchase here)..Do not trust any of them especially the short girl she lies and has a very bad attitude.If 1 remember her name l'lpost it later.... I posted a Pic so you know this review is100% real. BUYER BEWARE!!! If that wasn't bad enough the diamonds started falling only 1 month into being tricked into buying it.

Arrived @ 12:30 ready to purchase a chain, found the one I wanted was waiting for the owner to…read moreorder a specific one , was also looking at a centenario While waiting..... other customers arrived and were helped 2 hrs laters I left after waisting my afternoon Very bad customer service !!! I ended up getting the same chain in DTLA plus excellent customer service EVEN WITH THE CROWD

The lady who works here is very nice. Didn't feel pressured to purchase something more expensive…read morethan what was in the budget. Came here because of the high reviews and wasn't disappointed.

Wow! Wow! Wow! From the moment I called and Margarita answered the phone, the energy was warm,…read moreuplifting, and genuinely welcoming. She immediately made me feel valued as a customer. I actually told my sister, "I'm not even looking to purchase another ring, but the way this woman is making me feel, if they can't do what I want, I may end up buying another engagement ring anyway!" What made the experience even more meaningful was that I had literally just walked out of another jewelry store nearby after having a very unpleasant experience. The difference between the two businesses was night and day. The moment I approached the door and rang the bell, I was immediately welcomed inside. I met both Margarita and Caesar, explained what I was hoping to create, and Caesar instantly began assisting me with professionalism, courtesy, and kindness. I came in looking to create a custom engagement ring using two rings I had already purchased, and they immediately reassured me that it could be done. Not only were they knowledgeable, but they truly cared about helping me make the right decision. Caesar and Margarita listened carefully to the direction I wanted to go while also offering thoughtful guidance and options I had not even considered. Margarita especially emphasized how important it is to choose the right ring for such a meaningful moment in life, and I completely agreed with her perspective. They provided me with a fair quote, patiently walked me through different possibilities, and then showed me several beautiful rings in the store that were honestly far better than what I had previously purchased elsewhere. What stood out most was not just the jewelry, but the atmosphere they created. They made me feel respected, important, and appreciated the entire time I was there. Their professionalism, friendliness, and genuine customer care completely changed my experience and restored my confidence during what should be a joyful and memorable purchase. Thank you, Margarita and Caesar, for your outstanding service, honesty, warmth, and professionalism. Experiences like this are exactly why businesses like yours deserve to be recognized and supported.

The high ratings led me to come here for a repair to my wedding ring. My regular jeweler soldered…read moremy enhancers to my engagement ring but it cracked and after two attempts with them to fix it I was over it. My ring here was fixed faster and better than anything I've had done at my usual jeweler. The soldering is visibly stronger but is not bulky. I will bring any future repairs here! Highly recommend!

I am a frequent shopper at Rio Ranch market and have always observed Las Joyas Jewelry employees…read moregreet everyone with a smile. They are very family-oriented, super friendly, and very proud of their work. When I needed to find a semi-mount for a diamond, I knew Las Joyas was the place to visit. I needed to remove an old stone from an old ring and place it on a new ring. I also had another loose stone that I wanted to put in the old ring (in place of the old stone). Long Story short, Perla understood exactly what we wanted and was more than happy to show us a variety of rings. After agreeing on a price, I asked her to do work on the ring that was NOT purchased from Las Joyas, and she did it as a complimentary service. No charge. On top of all of that, guess how long it took to finish all the work? ONE DAY. The next day, I get a call from Perla letting me know that BOTH rings were ready to be picked up! Awesome service and reasonable prices! Thank you!

Alex was super nice. They sized my ring with in a day…read more Multiple places wanted to send it out taking over 2 weeks. They're great here Thank you again

Do not come here. I went in to get my necklace repaired…read more The girl who came up to me pulled out a black foldable mat for me to place it on there. Afterwards she told me I could return in about two hours for it, and was about to begin walking away. She did not weigh it in front of me, ask for my name, form on contact. She did NOT have me sign any forms, or even tell me the price until I stopped her and asked. Charging triple for an extremely easy and cheap repair job.

We met with Chris to get guidance on selling a diamond engagement ring, and the experience was…read morerefreshingly honest and low-pressure. He took the time to explain the market, why certain shapes are in demand right now, and realistically walked us through the different paths we could take instead of pushing us into a quick sale. Even though we didn't end up making a decision on the spot, the conversation was genuinely helpful and informative. Chris clearly knows the market and was straightforward about what made sense and what didn't. If you're looking for an honest assessment and professional insight, I'd definitely recommend stopping by.

Update: Chris responded quickly to address the issue, which I really appreciated. He replaced the…read morestuds my friends and I had purchased with ones of consistent quality and also provided the original GIA certificates we had previously requested. From there, everything was handled efficiently, and Chris kept us updated every step of the way. I'm very satisfied with how everything was resolved--excellent follow-through and customer service. Thanks again, Chris!

Anyone know where they located now I dropped off a gold necklace to fix and they moved before I…read morecould pick it up. They said they were moving to waterman swapmeet but I've been going everyday since and can't find it. The number has also been disconnected.

my sisters and I were buying a ring for my mom here since my mom usually buys her jewelry here and…read moreI'm guessing they didn't care to read the details on how to engrave the names and what birthstones belonged there. It was completely wrong and all they said was sorry come back another day. So I asked for a discount from the seller Jesus and he kept repeating himself saying he's not switching the price. Even though they had the whole ring wrong and I had to come twice to pick it up. This just shows bad service from Jesus and this jewelry store. Very disappointed and highly don't recommend.

I happen to call their direct number and spoke to Steve. I mentioned I was willing to make the…read moredrive from Burbank. I'm so glad I did. Steve and his team are amazing. I had the pleasure of working with Jocelyn! She is amazing!!! She gave me a tour of the warehouse and help me find everything I needed. She was so attentive and make sure I had a great experience... I highly recommend them!!! Thank you so much for the great customer service Jocelyn!!!

i found out about Dluxca in vegas jewelry show, I met Steve and Michelle! this guys and 2 other…read moregirls are so wonderful!!! they are so happy helpful and fun! theyre always available to answer my queries and answers with a smile! today I went to see their warehouse and met Jocelyn! she's so accomodating, offering water and Soda, explained where to find the findings and so sweet and calm! I enjoyed doing business with them. I wish that the company will treat their employees well, bec they are the real treasure! More Power and Success in business!

I reached out on Yelp asking multiple jewelers about medium thick chains for memorial necklaces…read moresince we want something durable. Guy from Jeweler's Touch stood out in his quick responses and helpfulness. When we arrived that evening to speak to someone, Brandon was amazing. He was friendly, super patient, and explained everything. He understood how difficult it was to look for rose gold chains, especially when thicker too. I was super indecisive and he gave me all the time in the world to look through their gold book which had all kinds of designs and thickness scaled to life size so I could place my pendant on it to imagine how it would look. He also brought out samples of chain types as I picked out ones to see if I'd like the look in person. He ended up finding an estate gold chain that looked absolutely perfect for my husband's pendant in shine and style. We tried it for a few days (they give you 30 days hassle-free) and my husband knew it wasn't the right length of style for his personal preference and our tuggy toddlers within one day. It was gorgeous and I wished it worked out, but maybe not for us. We came back a few days later after Christmas Eve and Brandon helped me out again with the return and gave me suggestions for the length of my husband's necklace based on preference. I saw people coming in and out during the two times I went and I see why. These people are amazing, patient, knowledgeable, super friendly and not pushy at all. They want to help make happy customers who are looking for that perfect jewelry. Although we are still on the search for the "perfect" chain for each of us (we are not major jewelry people but need this to be just right for us in every way), I appreciate the help that Jeweler's Touch gave and would recommend them for anyone looking for a custom piece or specific jewelry services.

Ask for Jimmy, he is the best! He was so friendly and helpful, and repaired my father in law's…read morewedding ring beautifully. I will definitely go there first for any jewelry purchases or repairs in the future. Would highly recommend!