Greg was awesome. Rewired our HVAC/Furnace to be compatible with a new Nest thermostat. Extremely…read moreprofessional and for the amount of work he was amazingly quick! Very reasonably priced for the job. Would recommend and will use again in the future.

Dropped the ball...hard, on the service end. Mis diagnosed my system AND removed couple lbs. of…read morerefrigerant on a working 4 y/o system. So they tried to charge me, to take refrigerant out of a system that was fine (aside from a dirty evap coil). Not cool guys. At least you Voided the Invoice you tried to get me to pay. Consider 1 star a gift. We were able to find competency and willingness to access tight quarters with another Contractor... (replaced the refrigerant you took as well).

I had A-1 Heating and Air come out to do a general inspection and service on my HVAC system…read more The tech was very conscientious and thorough in his work. I highly recommend them.

Installation was tidy and didn't take an unreasonable amount of time. Equipment works greatread more

Sammy just showed up and fixed my heating system. 12/10. Very professional and very educated. When…read moreyou call someone to come help fix an issue like my heater not working in the middle of the winter. Nothing feels better than a professional who can solve the problem and educate you along the way. Very impressive.

Tried calling their number to schedule someone to come and give us an estimate on our air…read moreconditioner mal-function. I thought I was talking to a real person, but everything about the response to my questions sounded off. I finally said "I'm sorry, but you sound like AI". Voice said "I'm a digital assistant". I gave up and hung up. If they can't pay a real person to answer the phone, they don't need my business.

Today was the second time I have used Ultimate Heat and Air. The first time was for a check up on…read moremy HVAC system. I was very pleased with the technicians and that they found that everything was OK. Because of that visit, I signed up for their monthly membership. I called to have the plumbing side of my membership done today was a very pleased when Bryce arrived and on time. He is very knowledgeable about plumbing. I needed a couple of new parts and he installed them quickly and neatly. I highly recommend this company from their front office to the servicemen.

Called on a Saturday when the air conditioning went out and had the condenser replaced…read more Unfortunately still had problems two days later so called again. This second guy found the interior of the device filthy and said first guy had missed it. Three days later, still having problems. Called to complain and told manager would call me back. No manager ever called even after follow-up call. Going back to right now heating and cooling.

Our AC went out I called Sunday Left msg got a call Monday…read moream. Scheduled for Monday mid morning. Jack came out on time.. fixed the issue showed me on his tablet what was wrong... gave me 3 options I agreed on One.. he fixed it in no time checked the Rest of the unit. This is the 2nd time I have used them! Highly recommend them.. honest,clean, organized and experienced Ask for Jack

Way over-priced for services rendered compared to other, more highly-ranked local fair competitors…read more They will not provide a line-item invoice providing costs for parts and labor. Technicians appear to be working on some sort of commission resulting in price-gouging. Had I not needed immediate repairs and others were available I would have gone with any of the other much high rated local companies. Not a company I will be working with again in the future. I am in Boise recently moved this year and I do not recommend. They are trying to deceive customers by closing their poorly rated (3 stars) honestly reviewed profile (scroll down for it - they have 3 entries for this same business) and opening new profiles with what appear to be insider and not actual customer reviews that give them 5 stars for which they only have a few ratings (fewer than 10). Scroll down and check their "closed" profile with the most reviews that show a clear poor 3 star rating.

My elderly parents needed a taller toilet installed to begin an ADA compliant bathroom remodel. We…read morehad used Overall Plumbing for almost 20 years because we knew and trusted Shawn Overall to do a FANTASTIC plumbing job, where no detail was too small. However, Shawn has retired, and we learned, because this is still a pretty small town, that after Shawn left, many of his best people went over to Access. Lacey, the young lady who sets the schedule is one of those great former Overall employees who transferred over to Access! We are sure glad she did! She is SO personable, professional, and willing to help in any way she can - she quickly set us up with Ron, another excellent Overall alum to install a toilet less than a week later! It turned out great, at a VERY reasonable price (almost HALF of what Lowes would have charged! HALF!!) and with the taller ADA toilet and grab bars now installed, my Dad will be able to safely come home to finish his rehab! Thank you SO much, Lacey and Ron!! You both do Access AND Overalls PROUD!!

Quick scheduling and honest technician. Richard was friendly, helpful and honest about what to…read moreexpect and the status of our system.

David is a great HVAC expert, 2nd generation. He is the only person I would trust top do Heating…read moreand Cooling. Pricing is fare always a great value.