Absolutely TERRIBLE SERVICE!! First, the technician who…read morecame to complete the inspection for the property provided a quote for the entire building to the owner and tenants. On the day of appointment, they didn't have us scheduled. Then they made adjustments to have Dax come for our appointment, since he completed the inspection and provided the quote. Once he started to do the work, he changed the price at the day of the appointment because he said to the office that he didn't give a quote for the entire building, although 3 separate tenants including the owner was given this price. There wasn't any contract or invoice sent over prior to the appointment, so this displayed faulty business. Secondly, the guys left cement residue on my outdoor mat which demonstrated the lack of care to the customers property. I informed the owner about this and he got very rude and disrespectful about the pricing issue mentioned above when that wasn't our problem. It was the technician Dax who didn't provide us with an accurate quote to be hired for the job. Lastly, the issue that was shared was in the ceiling. Dax advised that the outdoor soil needed to be treated first before they could assess the indoor ceiling issue. This didn't make any sense to me but we obliged to have the soil treated first. Well, less than 7 DAYS, the ceiling issue is back !! I informed Jason about this, and he mentioned that they couldn't come back until the full balance has been covered. Although, this was the main reason why they were hired and should have assessed the ceiling first, they are choosing to have us pay for a service that wasn't completed since the pest issue has reappeared less than 7 DAYS again!! Absolutely TERRIBLE and bad business!!

Great experience. The service is awesome. Communication is clear and pricing is fair.read more

I contacted them for fumigation and wood repair. Inspector Eric came and gave a very detailed…read morereport of how many places needed to be repaired. They spent 4 days totally repairing all the wood damaged and 1 day on paint. I want to specially call out that our main carpenter Adrian F. did a great quality job and addressed all of my concerns. There is another carpenter Eric who worked one day with Adrian who also did a good job. The tenting was done and scheduled accordingly. We also had Daniel come in and perform the bora care treatment professionally. There were some hassles in between including the underestimation of number of days that were needed for wood repair. Scheduling issues that 5 days of repair work got scattered into 4 weeks. The first day one carpenter put a dent on my brand new AC unit when he hammered down the fascia board. Also one section of the wood support was not done right, more than 2 rafter tails in a row got cut the roof eave so it was sagging and caused us a panic. They sent their manager to address our concerns and assure that it was corrected and that the correct work would be done. The carpenters fixed the previous mistakes and did great work in the end. So overall not a smooth experience yet I am willing to give it 5 stars because they did honor the original quote, and ended up doing more wood repair than originally quoted as it was discovered during the process. Thus going above and beyond to make sure we were satisfied with the work despite the initial issues.

Last year, the City redid the asphalt, driveway approaches, and curbs on our street. Our block…read morelooks wonderful. We also replaced our 30+ year old roof. Unfortunately, as a result, many critters came out of their hiding. We had a spider issue both inside and outside our home. We also had ants inside our house for the first time in over 20 years. We searched for a pest control company and after several quotes, we chose Homeshield and it was a wise decision. Though the regular service is quarterly, they will fine as often as needed if any issue arise before the routine service. Our tech, Oliver has been servicing our home from the beginning. He is always punctual, polite, and professional. He addresses all of the issues we point out while he is at our home. The price for their service is fair. Their office is always professional and it is easy to schedule a service, usually within a couple of days of calling. We will continue to use their service for a long time.

Erica arrived on time, got right to work, and did an excellent job inspecting the house, garage,…read moreand all crawl spaces above and below. She communicated clearly as she completed each step, and let me know what to expect after inspection. Very thorough and reasonable.

Very honest termite inspection. Will continue to use their services in the future, especially if or…read morewhen we'll need fumigation.

After being completely fed up with Orkin, I decided to try a small business. So happy that I did!!…read moreMathew is so nice, professional, and easy to work with. Big bonus, his Service did a better job of keeping the spiders away! He really knows what he's doing. Stop letting spiders rule your house & yard!

I needed help getting rid of black and brown widow spiders at my property in Inglewood. Matthew is…read morea true professional who responded immediately and maintained excellent communication. He showed up right on time and was incredibly thorough with the treatment, which gave me total peace of mind since kids are around the property. His pricing is very reasonable, too. Highly recommend!

Our cat brought in a very large (and alive) mouse / rat a couple months ago that was able to take…read moreresidence under our kitchen floor. My husband and I had tried everything to catch it ourselves and finally accepted we needed to call in a professional. Matt came by our house yesterday and quickly assessed that the mouse was eating our cats food and set a few traps out with the cat food. This morning we woke up and the mouse had already been caught!! Highly recommend Matt if you have pest issues - very knowledgeable and is a pleasure to work with.

we had a flea problem, and Matt came on short notice and was extremely professional, knowledgeable,…read moreand a joy to work with. He answered all of my questions and did an amazing job. Highly recommend!

Once again I could hear scratching and movement in my attic…read more I've been semi successful over the years laying traps but never solved the problem permanently. I'm a Yelper so I started reading reviews. I made an appointment for an inspection and met up with Nicolas. Wow ! I had no idea how many entry spots my property had. These guys went to work cleaning up my attic and sealed up my house, garage and crawl space. I really appreciate the care they took protecting my walls and floors. When they left I couldn't find a trace of the mess they cleaned in the attic.they cleaned up inside and outside my house. If you're serious about eliminating your rodent problem the right way? Rodent control will! Thank you Nicolas and all your guys!

I contacted Rodent Control after hearing scratching noises in the attic and discovering rats had…read morechewed through a crawl space vent to access my attic. After a subpar experience with a national "general" pest company, I decided to look for specialists. The difference was immediate. **The Consultation** I met with Sam, who was a breath of fresh air. He performed a highly thorough inspection and, most importantly, was honest. He noted that because I caught the issue early, my insulation was still intact and didn't require a full (and expensive) replacement. His lack of "upselling" and his calm demeanor really helped ease my anxiety about the situation. Ultimately, I chose Rodent Control over a competitor because their quote was comparable, but their 2-year warranty doubled the industry standard and felt far more at ease with Sam. **The Service Day** The crew arrived exactly on time, and Sam was there personally to brief them and ensure the plan was executed perfectly. Their thoroughness was impressive: **Exclusion Work:** They didn't just patch holes; they reinforced every sewer vent, attic spinner, and chimney. At ground level, they installed new crawl space entry screens and even added concrete footings to prevent rodents from tunneling underneath. **Interior & Attic:** They added double-mesh layers to all crawl space vents, attic gable vents, vacuumed the attic, and sealed wire/cable entry points with concrete. **Sanitization:** They used a hospital-grade disinfectant fogger throughout the attic and crawl space and excluded the AC condenser lines before setting traps in the attic and crawl space. **The Results** It has been six weeks since the service. While my wife and I have become "hyper-sensitive" to every house noise (like heat expansion pops), our Blink cameras which we set up in the attic and weekly trap checks by the Rodent Control team have eased our minds that the issue appears to have been resolved. It appears any remaining rodents exited during the work and haven't been able to get back in. Sam is the most responsive person I have worked with. He responded to every text, addressed my concerns and continued to put me at ease, that alone is worth the price. Knowing I have 22 months of warranty left provides huge peace of mind. If you want a company that is technical, thorough, and honest, ask for Sam at Rodent Control. **Highly recommended.**

We were looking for a local family-owned business with great customer service, and Excellent…read moreFumigation was our choice. Luis provided detailed information right after the inspection and included an honest opinion that likely saved us money. Kathy kept us fully informed during every step of the process, from inspection to the last day of fumigation. The property was treated with respect and professionalism during and after tenting. We couldn't have found a better business to provide fumigation service!

I chose Excellent Fumigation after researching many other companies for my home in Redondo Beach,…read moreand I couldn't be more pleased with the entire experience. They are one of the few companies that handle the fumigation themselves without subcontracting it out, which gave me extra confidence in the quality and accountability. The team was incredibly professional, fast, and thorough from start to finish. Luis, the Inspector, did an excellent job assessing everything upfront and explaining the process clearly so there were no surprises. Kathy, the Fumigation Coordinator, was fantastic--she was very thorough, took care of absolutely everything, and patiently walked me through each step so I knew exactly what to expect. She really made the whole process stress-free! On service day, Santiago, the Lead Fumigator, and Javier (who handled the ground work and roof) were outstanding. They took great care to protect my Spanish roof tiles and worked carefully around my neighbor's string lights in her backyard without any issues at all--despite some strong winds that day. Many things could have gone wrong--fumigation is a big deal--but the whole crew showed tremendous respect for my property and my neighbors. The job was completed quickly and perfectly. I highly recommend Excellent Fumigation to anyone needing fumigation services in the South Bay area--you won't be disappointed!

I'd like to update my review since my first stellar review was for the initial estimate process…read moreonly and I said I would update (but forgot). It's been 5 years and we've had plenty of people up in our attic since Rodent Masters completed our job and any time someone goes up there, I beg them to check and double check to ensure there are no rodent droppings. During this time, we have not heard a peep in the attic which is a complete 180 from what we were hearing before - it always sounded like the rats were having a party up there in the middle of the night. The process took about a month from start to finnish because the first thing they do is cover and patch all holes or entrances up so that nothing can get in (or out) and not just outside of the house but inside the attic and inside every single area from within the house. It's a LOT of work but they did it very well. Then, they came back and, in our case, because things were so bad, they sucked out all of the insulation and then reinsulated the entire attic with much higher quality material than what had been removed. Then they came back on final time to ensure there was no activity. So, I have no reason not to continue recommending Rodent Masters and I have for the last 5 years. I do think I will contact them soon though just to have someone do a walk around to ensure there are no new holes that have developed since they were last here. Highly recommend and I'm glad to see that the reviews continue to be outstanding since the one I gave 5 years ago!

I used Rodent Masters and couldn't be happier. From the start, communication was clear . Max walked…read moreme through the proposal and estimate with photos so I knew exactly what to expect. The crew showed up on time, was respectful of my home, and took care of the property with full remediation. After a few follow-ups, they honored their guarantee and I got my house back healthy. Fair pricing and zero hassle. Will call them again if needed.