Dr. Chan is my dentist for life! Usually I hate going to the dentist, but not this time. The staff…read morewas great from the front desk to the dental assistant. Everything was fantastic!

I don't usually write review for anyone but it is well deserved . I had a great experience while…read moregoing to see Dr. Stacey Chan DMD From the moment you walk into her office , you feel super relaxed , the environment is beautifully decorated , you are greeted very kindly by all the staff, you are offered something to drink and gifted a welcome goody bag. Her team is absolutely exceptional and Dr. Chan was super great, very gentle she did a great job explaining everything that she was doing and explained everything that she recommends be done from that point on , she also listened to all of my concerns, and answered all of my questions. After seeing many different dentists I can honestly say that Dr. Stacey Chan and her team are the best I have seen and I will continue to go there and will take my family as well . She is the best and I highly recommend her to anyone. She is so gentle and caring when taking care of you.The best would to describe is Amazing.

The entire team at Strategic Dental made certain that I was comfortable at each stage of the…read moreprocedure. My new crown fits perfectly and feels amazing. I've also had a deep cleaning and a tooth extraction. They were totally concerned for my comfort level. The office staff billed my insurance to my satisfaction. I would recommend them.

Highly recommend this dental office ! The entire team were…read moreso kind, helpful, knowledgeable and thoughtful!! I was new to the area and my first appointment was for pain. My talented doctor handled everything extremely gently and explained everything. This practice offered some financial choices and was fairly priced.

I just started going to Oviedo Family and Cosmetic Dentistry and saw Dr. Kever. I cannot say…read moreenough about this business. The whole staff is as friendly and accommodating as can be. They always have a smile on their face. I had a crown done and it was done perfectly. If you are looking for an outstanding dentist with a fantastic staff....please give them a call. You will not be disappointed.

For the specialized work Dr Bliss hss performed for me, I don't see how an individual professional…read morecould be more conscientious in their approach. He has listened to my concerns and he and his staff have shown excellent regard for my physical and emotional well-being. His facility is modern and he uses state of the art techniques and equipment. It is obviously set up to be a place to where a person can feel at home, even while having procedures done that are so crucial to one's overall health. Whether you need standard, routine dental maintenance done, or have larger, more particular issues to be dealt with, from my experience, you can trust that your overall health will be treated properly and comprehensively by Dr Bliss. And as a person, you will be shown respect here, which is essential to all quality healthcare treatment nowadays.

I don't even have words for how disappointed and angry I am with this place. My son has been with…read morethem for over 3 years without having a treatment plan or any plans to remove his braces. Everyone who works at this clinic is very rude and unprepared to be there, especially a lady named "EDNA," who claims to be the office manager. She is an extremely rude woman with no low level of education. When I complained several times that the assistants, who are not authorized or qualified to maintain my son's braces, were deeply hurting his mouth, causing wounds, cuts, etc., there was no assistance from them. My son complained that they were hurting his mouth and bleeding, and they said it was nothing to keep quiet. Every time he had an appointment, he was NEVER seen on time. He always waited for more than 2 hours and often lost a day's work because he couldn't get there on time. The dentist was never there, that is, they were people not qualified to do the work of an orthodontist. When I really decided to take my son out of that disgusting and horrible place, they never gave me the correct form, filled out and signed, to give to the new orthodontist. In other words, it's a SCAM office that only collects your money every month and doesn't offer you any support or work from an orthodontist like they say they do. Please run away from this place if you don't want to waste your time and money. I do not recommend this place at all!!!

I was first seen at Lach Orthodontics in Orlando, FL in July 20, 2018. After approximately 2 and a…read morehalf years of service, I've had my braces tightened maybe a few times. My initial visit was with Dr. Lach, who is the only provider with the facility. Dr. Lach expressed that my teeth were not too bad and that I should only need braces for a year to 15 months, max. I was even told that at the end of my treatment I would receive a retainer as well to restructure my gum line for a better smile. Since that appointment, all future appointments were with random dental assistants. All following appointments I've had, required me to wait well over my scheduled times and my treatment has been all over the place. Two emergency appointments were conducted at the Oviedo office, where I waited over two hours to be seen. After driving 45 mins to the Oviedo office, the dental assistant cut a portion of my wire to make it comfortable but did not actually fix the issue. Once again, I had not been seen by the Dr. Lach. As I mentioned, nearing 3 years I've had treatments such as wearing rubber-bands or not, installing temporary fixes because they were behind on schedule, installing springs to open spaces that were already closed. I've questioned the dental assistant's decision as to why my treatment was not going as coordinated. I requested 2 to 3 times for an appointment with the actual doctor to question my treatment. I've texted the number for emergency appointments as prompted, to still be with no service for nearly a year now. The staff member that answered the phone stated they are doing everything to get patients scheduled while following the Covid quarantine. Although, Ive called, texted and left voicemails prior to Covid. I've called and stated I needed a face to face with Dr. Lach to express my concerns and complaints. My wires have been broken and brackets broken for well over an year. I still have yet to get scheduled for an appointment. I've last spoke with someone in May of 2020 who said "be patient someone will get me scheduled" she was rude and added that "there are a lot of patients to get scheduled." I have since then moved out of state and have called for reimbursements and to speak with Dr. Lach all with negative results. My treatment has been paid in full for some time now. However, my services has not been fulfilled. I will be contacting my financial institution to dispute all transactions if this issue is not resolved. If Lach Orthodontics are overwhelmed by patients, then maybe the company should consider not taking on any new clients or hire more help. This would prevent the miserable experience as I have encountered.

I haven't been to the dentist in years, so when I first came here I had a lot of anxiety. Dr. Shah…read moreand his team were super amazing and patient with me. They talked me through everything and made it overall a really great and comfortable experience. Ever since that first appointment, I haven't had any anxiety at all for the other appointments I had. Dr. Shah just did my fillings and they came out so amazing, you can't even tell they're there, and no pain at all. The scheduling team communicate so well. So far I have had no issues here, only amazing experiences. 100/10 recommend.

ALL the Staff is amazing! No complaints. I started with them and brought my whole family to come…read morehere now! Gentle hands and they educate you on best methods to keep smile looking clean and healthy. Very awesome place for dental work!

77 reviews are currently "not recommended" and are visible through the Yelp app on my iPhone; I…read morecannot see them on my PC. I would caution anyone that would like to become a patient to please spend the extra time looking at these for a clearer picture of the practice. Our child became a patient based on the recommendation of our family dentist. That's all the research we did. The sales process was fine; informative; and, full of disclaimers and limitations that we didn't understand; but, nonetheless expected. And, the price was in line with our expectations. Our child's teeth were a mess, with more than a few missing adult teeth; baby teeth that would not come out; an overbite; and, the like. Through it all, we endured endless waits, rushed services, beratings from the doctor, late times, extended times; and, form after form to sign up for more services, such as whitening, retainer insurance and the like, which we never did. Worst of all, we received conflicting information regarding "the plan" and many times from the same doctor that had provided the update the visit prior. We were not told why certain things were recommended or not. And, we eventually had to make an appointment with an oral surgeon to finally get the full picture. Our child's teeth are straighter; and, are in retainers. We have only 1 more retainer set that the practice is under contract to deliver to us. At this point, we are going to transfer to another orthodontist and will simply pay for the retainers needed over the next few years. The implants are coming; and, that's going to be up to 10 times more than the braces ever were, so we are preparing for that. If we'd been treated with as much empathy and respect during the services as we had received during the sales process, this would have been a 5-star review. Almost all of the employees are great; but, the turnover is immense. It's the professional staff; and, the turnover with doctors that have frustrated us. Also, the long waits before and during treatments served only as major irritants.

Terrible from start to finish…read more Before my first appointment, the office was shut down for 2-3 weeks I believe something major happened. Almost like the board demanded shut down due to an issue that may have occurred. Boy do I wish I had took this as a sign. When my first issue with the office occurred, I sent a text to their portal stating something along the lines of "I see why they shut you guys down, they should do it again" EDNA, then called me literally yelling. I'm not even exaggerating when I say this woman was yelling at me for saying that comment and then threatened me with "I CAN HAVE THE DOCTOR DISMISS YOU AND YOU'LL ONLY GET 20% OF YOUR PAYMENT BACK" Being that I had my braces on for 3 months at the time and paid them in full, I was in NO position in getting "dismissed" so I had to play the part well and apologize which is INSANE lol Fast forward to my 2nd last visit, I flew out from tx since I no longer live in FL. This visit was to do a scan for the removal/retainers.. The scanner didn't work lol can't make this up. No sorry, no empathy, nothing!! CAROLINA stated "well it's not working what would you like me to do?" In her very monotone way. I then asked to speak to the doctor because I paid $300 specifically to make it to this appointment and he got argumentative. He was laughing sarcastically and not allowing me to speak Till I finally said "allow me to speak, I'm The one who flew out here just for you guys not to be able to do absolutely anything other than reschedule me" After I left, I asked them to release me since I no longer live in FL and found a much better doctor that was willing to remove the braces and complete the work, only if Dr.lach provided a letter of approval. Took a week to hear back just for Edna to let me know that Dr.lach said no because he wants to finish the work himself. I told her no worries, I'll leave a review on yall. She then bribed me by offering the teeth polishing for free in lieu of a good review. They ended up telling me they don't recommend I do the teeth polishing on the DAY OF but still gave me the options to do it if I wanted to. I just said forget it, I'll gladly pay the money else where. Keep Your free procedure that probably would've came out a hot mess. And you know what, I honestly was going to give them some grace and leave a better review and not share as much of the negative but then during my last visit (YESTERDAY 9/16/25) For some reason I was not scheduled for the teeth polishing. After waiting 40 minutes I asked the receptionist how much longer so he went to check with Brad and BRAD responded "idk, Edna scheduled her not me" He said it in a way as if I was such a bother and loud enough for Me to hear it. That was the last straw for me. I stood quiet and calm which I'm typically not the type to do so. He's very passive aggressive. I knew I no longer had to deal with any of them going forward. I have left out about 80% of the issues I have experienced because it's been so many. But when I say it has been a nightmare from start to finish.... I am not exaggerating!! The only positive I can think of is that they would squeeze me in last minute, but typically had to speak with Edna and pretty much beg them to see me. So I do appreciate them squeezing me in last minute here & there. So here you go, here's your honest review. Do better. EDIT: notice Dr.lach's response to all the negative reviews! No apology, no empathy, no remorse, no accountability!! I'll patiently wait for his response to my review to further prove my point here. RESHUT THIS PLACE DOWN!!!

Office staff is very pleasant and accommodating. The dentist is great. I've not had any issues on…read moreany of my visits and don't dread going to a dentist anymore.

Really poorly ran dentistry. Waited over two hours to do a simple cleaning that I was on time for…read more X-Ray scans have terrible quality as I was told after transferring to a new dentist. They will lie and try to scam you for cavities you don't have and ask for more money out of pocket even with insurance. ALWAYS SEE THE RECEIPT. Don't spend money on this poorly ran business as they are not professionals.