They were very professional and addressed any issues I had from heat pump that came from factory…read morewired wrong they figured out the problem and fixed promptly highly recommend

From the owner: In Business Since 2023…read more The smart choice in HVAC Air Heads Heating & Cooling, LLC, is a locally owned and operated company that values honesty and integrity in all aspects of our business. Our dedicated team of professionals have over 12 years of hands on experience, to provide innovative ideas and suggestions tailored to your projects. Our services are customized to your individual needs, paying close attention to the details of each project that we are involved with. Please feel free to contact us today!

Brian was quick to respond and completed the install just a few days later. Their pricing was very…read morecompetitive.

Love the system we received. but a little damage to the siding…read more He was quick and efficient for installation.

Absolutely incredible company, the owner Israel is so kind and extremely efficient!!…read more I requested an estimate on Monday & the job was scheduled for Wednesday. (Today!! They are just finishing up!) Talk about quick turnaround & exceptional communication. I had numerous areas around my home pressure washed and these gentlemen truly did a fantastic job!! They worked SO HARD & it is clear that they take pride in their work. I 10000% recommended this company and I will be referring everyone I know who needs pressure washing done. Their prices cannot be beat, I am so grateful!!

I appreciate attention to detail. Israel and Thomas provided a thorough and meticulous cleaning of…read moreour entire heating duct system (for a ~3500 sq. ft home). We are very pleased with the services they provided and have no hesitation referring them to friends, neighbors, or family. An added plus is that they are both veterans for whom I respect their time in service! A fair price for a thorough job. Thanks, guys!

Called them for a routine maintenance on our heat pump/ac unit and the fellow was ever so kind! He…read morewas on time, cleaned everything and the outside unit looked brand new when he was finished! Price was reasonable but his customer service was worth it all! Thank you Braxton!

These folks are incredible! They installed and have now serviced the heat pump/cooling unit in…read moreFebruary of 2021. My house has been cozy all year round! Their service techs and installers are on time, pleasant, and a efficient. The tech who visited my home to provide the service today (yearly service needed to keep unit operating at optimum level), Braxton was great!

I chose them to install our ductless heating and cooling unit and it was the best decision I could…read morehave made. Their maintenance team is professional, thorough, kind and personable. Not to mention the office lady who is wonderful too. In the beginning, I've had a few hiccups on my end, but she remained professional and respectful. I would recommend them.

Needed some vents through our attic reattached properly. Called the office in the afternoon, and…read morethey were able to get a crew out the next morning. Work was completed in about an hour. Very satisfied with the response time and work done. Thank you!

Ken is the worse. Been waiting for him him to finish a job that he has been paid for. He has come…read moreup with all sorts of excuses not to finish the job. Now I down to using legal system to be made whole. Never fished the, techs never showed up, system doesn't work, this is a crazy company

Our furnace went out last week when temps dropped below freezing and it was New Years Eve. I'm…read moregiving credit to their response and being able to come out same day to restore heat and being a holiday weekend. They (I think owner and younger guy) came out early afternoon, looked furnace over, told us they could fix it but had to go to Tacoma to get the motor but would be able to fix same day but it would be $1000. We have an elderly person living here and given the circumstances, we agreed as everyone else seemed to be tied up due to cold temps. The guy returned late, like at around 8-9. He had stopped in Lacey to assemble the new motor earlier like at around 6. We're in Elma. Anyway, younger guy came out and popped motor in. It's way loud and rattles living room. I said something, the guy tinkered, seemed to be a little better, he got paid and left. Week goes by, motor way loud, furnace always coming on, and even though the guy took husbands number down, no return calls and voicemail is full. Y'all need to come back and fix this before things get real bad here and I'm out a full furnace. Do your customers right. While we appreciate their ability to come take care of us same say, their practices are unprofessional and sketchy.

Wish they were in business when we initially bought a HVAC unit! We have used A&R three times this…read moreyear and each time they have gone above and beyond to help us. We bought a brand new outside/inside unit through a different company and have had nothing but problems with the "other" companies work. A&R has serviced our unit without fail and fixed issues that the "other" company almost refused to do. The initial installer every time we called made me feel like I was a chore and told us it would be weeks until they could even come to look at our unit. A&R has always been available immediately and have been pleasant to work with. We will always recommend them !

A R installed a heat pump in our home about two years ago. Yesterday we were replacing a water…read moreheater and found the condensate line and a bit of duct work were in our way for the new heater. I left an online message at their website on a Saturday and got a call back within 2 hours! Jeff Ping was here as promised on a Sunday morning and had things moved in barely more than an hour! And he lifted the new water heater into place. I could not hope for better customer service - and quality of work. Thank you A R Heating and Cooling.

I had a furnace installed last year and they came to do maintenance on it. I was very happy with…read morethe service. Tracy was so helpful and he took time to be sure everything was good and showed me how to replace my filter and wrote down the number so I would be sure to get the right product. I would recommend them.

We needed a replacement part for our older gas boiler. It was difficult finding the part needed,…read morebut Desiree at Acionaire was diligent in finding the part and getting it shipped. She kept us informed of the status of the shipping and scheduled the service as soon as the part arrived. Great customer service. Shane the technician was equally professional and had the part installed and had out heat up and running before he left. Highly recommended.