We wanted to move my mom out of assisted living and back home for her final days. Husky got full…read moretime care set up in just a few days. Their caretakers were great, and mom was able to pass in her own home.

I reached out to Husky to help me through outpatient treatment for throat cancer. I needed…read moreassistance getting to and from daily chemo and radiation therapy sessions and help with chores of daily living. The agency's performance exceeded my expectations. Their caregivers always arrived on time and were excellent companions who helped me withstand the rigors of a very difficult treatment protocol. The agency's management staff was also very easy to work with. Services and charges were clearly explained and the scheduling office went above and beyond in accommodating the inevitable changes in my treatment plans. Should I require caregiver services again in the future, I will definitely turn to Husky. I have already recommended the agency to several friends who are seeking senior care help.

HomeWell has provided what has been, without exaggeration, the most consistently disengaged and…read moreineffective caregivers I have ever encountered. Over time, we have cycled through three caregivers and multiple management staff, all demonstrating the same troubling patterns: inattention, lack of basic caregiving skills, and a complete absence of accountability. Families should not be misled by warm introductions or polished three-ring binders filled with mission statements and promises of dedication. The reality could not be further from what is presented. Despite repeated and direct requests--both verbal and written--to management and individual caregivers to remain off their phones during shifts, caregivers remain consumed by personal phone use while my father-in-law, who has dementia, is left sitting in front of the television for hours at a time. I have personally purchased interactive games such as Connect 4, card games, and ping pong, as well as supplies for bird feeders, all with the intention of encouraging engagement and stimulation. None of these efforts have been utilized. Meaningful interaction appears to be considered "too much effort." This is especially frustrating because I know--through firsthand experience--that my father-in-law is far more mentally present and capable than the caregivers recognize. Ten rounds of Connect 4 with him is joyful, engaging, and entirely within his abilities. He is very much alive inside, and he deserves to be treated that way. On February 4, 2026, I visited to check his refrigerator and discovered expired raw eggs dated January 16, 2025, along with multiple other expired perishable items--foods that could have been served to him up to three times a week. This alone raises serious concerns about basic safety and oversight. I arrived at 1:04 p.m. By 1:08 p.m., the caregiver--who had been sitting comfortably on her phone--suddenly made urgent phone calls and left, abandoning her shift nearly an hour early despite being scheduled until 2:00 p.m. I immediately contacted management and, to date, have received no response addressing this clear dereliction of duty. This behavior is consistent with prior experiences. On an earlier occasion, I asked this same caregiver to walk with my father-in-law around the Ballard Senior Center. Instead, she ignored the request and sat on a bench until it was time to be picked up. It is not difficult to understand why she appeared uneasy when I arrived unannounced simply to check a refrigerator--basic oversight exposed ongoing neglect. While the primary legal responsibility lies with his daughter, who travels internationally for extended periods, my husband and I step in when she is away to ensure that his fundamental needs are met: bathing, shaving, walking, social interaction, and a properly stocked and safe refrigerator. Rather than welcoming this involvement, the caregiver and her manager complained to his daughter that I "micromanage" and should "back off." It is astonishing to be criticized for ensuring that a vulnerable adult is properly cared for. HomeWell charges $50 per hour for care. At that rate, families reasonably expect engagement, attentiveness, and respect for the dignity of a person with dementia--not caregivers sitting in chairs on their phones while ignoring their core responsibilities. Unfortunately, my hands are tied. I am not the legal guardian and do not have the authority to hire or dismiss caregivers. However, that limitation does not diminish my obligation to speak up when I witness neglect, safety risks, and systemic failures in care. This is not a matter of personality conflicts or unrealistic expectations. It is about accountability, basic competence, and humane treatment of a vulnerable elder who deserves far better than what HomeWell has consistently provided. I hope your loved ones are never placed in situations where their care and well-being are compromised, as we have experienced with HomeWell.

They were a lifesaver when my mom needed in home care. We had care 12 hours per day. Very…read morereliable.

With a Little Help is a remarkable agency that customizes in-home care for your needs…read more recovering from a broken neck. I need help with bathing, dressing, meal prep, light housekeeping, and completion of some errands. Their staff anticipate your needs, and check in with you to make certain that the job that they have done meets your expectations. In addition to being excellent at the tasks, they did, the two primary nurses assigned to me were exceptional people. They were bright, kind hearts, and were clearly in the right field.

I'm taking the time to write a rather long review because I want to share with you the wonderful,…read morelife-changing support we've received from the care agency, With A Little Help. I was referred to With A Little Help by a friend of mine who is a hospice nurse. He actually gave me the names of three agencies, and I called them all. The first two had a corporate vibe, and sent me directly into a voicemail black hole. It was days before I heard back. When I called With A Little Help, within seconds, I was talking with Kacie, one of the owners, who was so kind and spent all of the time I needed talking with me about our situation and care needs. By the end of the phone call, we had a plan for an intake evaluation, and just a couple of days later, a new care team was in place...and just like that, the stress and worry that had been accumulating over many months lifted. This is just one example of the many, many I could share about the excellent care With A Little Help offers. They aren't a corporate-care behemoth. They are local, owner run, and some of the most caring people I've met in a long time. Kacie and Paul, the owners, worked with us to find the caregivers that are the best fit for our situation. The caregivers are highly skilled, professional, and compassionate. All of them have giant hearts. Some words that come to mind when talking about With A Little Help: Professional Flexible Kind Collaborative Communicative Compassionate Responsive Punctual Attuned For us, With a Little Help has been something of a miracle. I wholeheartedly recommend them to you for your care needs.

When I had the opportunity to speak with Shawn and Christine regarding my grandmother's care, they…read morewere very warm, kind, and helpful. My adoptive grandmother is Swedish American and has very particular needs, so I really appreciated the way they took the time to understand her situation and guide me toward the right type of care and support for her. They made the process feel clear, comfortable, and thoughtful.

I am especially grateful for the fact that A Better Solution was able to meet my needs on a very…read moreshort notice. And the service they provided wasvery good. Not only did the care giver do the physical work, she also allowed me to talk about my issues which gave me great comfort. Thank you.

very professional. they are very sensitive and caring to…read morethe needs we needed addressed. will for sure use them again when needed. feel blessed that we found them !

I'm pissed off and I need to warn other families about Home Instead Seattle. They completely…read morescrewed up caring for my mother who has dementia, and I'm done being polite about it. They kept sending different people every day. My mom has dementia - she needs routine and familiar faces, not a parade of strangers confusing her even more. This made her anxious and upset constantly, but apparently Home Instead doesn't give a shit about what patients actually need. Half these caregivers had zero experience and some didn't even have the required licenses to care for my mom. Are you kidding me? I'm paying you to send qualified people, not random folks off the street who don't know what they're doing. This is my mother's safety we're talking about. I called management multiple times trying to fix this mess. Talked to some woman named Needy who gave me the most fake, corporate apologies I've ever heard. No solutions, no changes, just "sorry you feel that way" bullshit while nothing got better. This company took our money and provided garbage care that made my mom's life worse. They don't care about your loved one - they just want to cash your checks and send whoever's available that day. Don't waste your time or money with Home Instead Seattle. Find a company that actually knows how to care for people with dementia instead of this amateur hour operation.

Acti-Kare has provided reliable home health care for my disabled Veteran. Marina has been with us…read morefor a month now and is always punctual and detailed in her cleaning, and care for my Veteran. Marina engages with sensitivity and concern for her patient, and we truly do appreciate her!

From the owner: At Acti-Kare Responsive In-Home Care, we proudly serve as your Trusted In-Home Care Specialists in…read moreKenmore & Seattle, WA, extending compassionate services throughout the Seattle metropolitan area and the broader Puget Sound region, including King County, Pierce County, & Snohomish County. Our dedicated team offers personalized care solutions, such as dementia and Alzheimer's support, post-surgical assistance, medication reminders, companionship, housekeeping, and 24/7 live-in care, all tailored to your loved one's unique needs. With a commitment to excellence and a compassionate approach, we ensure your family receives the highest standard of care. Contact us today to schedule your free consultation and experience the Acti-Kare difference!!

It took us a little while when working with Fedelta to find a caregiver who fit our family…read more However, when we found her we ended up with a terrific caregiver. We could not have been happier with her. We had some difficult communications with the accountant assigned to our family. In a span of about four months we only had to inquire about two bills, but the accountant took a long time to return our emails or phone messages. One time, information she gave us proved to be incorrect, but eventually everything got sorted. I just found the accountant to be less responsive than one would expect in a customer service role. It took longer than expected to see action on the return of the remaining balance of our deposit. However, I received an unexpected call from Fedelta, apologizing for the delay, and all ended well. The most important part of our relationship with Fedelta was the simple fact that they had a caregiver who treated my wife as though she was the caregiver's mother. While this extraordinary woman was with us, she became part of our family. What more can one ask.

This care facility is unethical,…read more unprofessional and dangerous for your loved one. The caregivers do not understand the culture we live in, which is a safety issue for some patients. If your family member needs medication management or someone who can communicate with the deaf. RUN FROM THIS AGENCY. The only responsible case manager they had quit. THAO, she was amazing. Sarah does not care about the client only here caregivers. This place should get there license revoked.

my wife was terminal ill and we decided to give her the best care possible at home. the Home Care…read moreCompany was recommended by Overlake Hospital. Best decision we could have done. Excellent service provided specially by "Rose". Her attention to details, her skills with taking care of my wife, her caring overall was outstanding during the weeks my wife needed care. I highly reco this company as well as "Rose" Kerry

This was hospice care for my husband. The CNAs were knowledgeable about his ostomy, thickening food…read moreso he would not choke, repositioning him regularly when he did not object. They were caring and empathetic. The office was available to me easily if I wanted to change any aspect of care. They also treated the payment side of things with taste and good timing.

Our mother moved to Northgate Senior Care in December 2023, and my brothers and I believe this was…read morethe best decision we've ever made. For a couple of years prior, she had been in other assisted living facilities more like apartment living, where she was isolated and alone, never knowing who would deliver meals or tend to her needs. At Northgate Senior Care, the staff lives onsite, and they are wonderful. In the 8 months she's been there, we've seen her kind of come out of her shell. She eats with others in the home, attends activities like music therapy sing-alongs, and is very happy with the caregivers. They take such amazing care of all the residents. The facility is very welcoming, always super clean, and it always smells like home-cooking! The caregivers are attentive, ready, and willing to do whatever is needed, and they do it with a happy attitude and smiles on their faces. We appreciate them so much for taking such great care of our mom. We feel very fortunate to have found this beautiful home for our mom to live out her life. We rest assured knowing that she gets the care and attention she needs every day. THANK YOU to all of you at Northgate Senior Care!

From the owner: At Northgate Senior Care, we are dedicated to providing a warm and loving environment where our…read moreresidents feel like part of a close-knit family. Our team is committed to delivering personalized and compassionate support to meet the unique needs of each resident. We take pride in our beautifully designed and well-maintained home, which offers a comfortable and safe living space for seniors. Our staff includes certified caregivers who are not only highly trained but also deeply passionate about providing senior care in Seattle, Washington. We strive to enhance the quality of life for every individual in our care, and we look forward to welcoming your loved one into our family.