My elderly father made advanced arrangements for the care of my mom's remains with the Neptune…read moreSociety. When Dad passed away, we found that Mom's arrangements where well taken care of. When mom passed away, a few month later, the Neptune Society was there, just as promised. The whole process was straightforward. The hospice nurse simply made the phone call and Neptune society took it from there. Brad, from the Neptune Society, provided excellent service and was easy to work with. His compassion and professionalism during this difficult period was extremely helpful. I recommend the Neptune Society for those considering cremation.

Please understand I am grieving my father, who I love dearly and miss so much. He passed recently,…read morein the beginning of November. I'm sorry this is so long. They hurt me. I am not doing that great. ***Please check the complaints at the Better Business Bureau.*** Neptune is *not* accredited. I am going to file a complaint there. A friend is helping me now to deal with them. I have spent nights crying over what they did. I would not trust them with anything, much less my father's remains. I wasn't even sure they would give me his ashes, it could be anybody, as far as I can tell from their practices. I could not handle looking at his urn and wondering who was in there. 1. They work on commission, and they upsell you, hard, once you have started the process of cremating your loved one. When you are vulnerable and grieving. It was a long conversation of upselling. I was just trying to understand the cremation process and when I would receive my Dad's ashes (I live in another state). I was wildly confused when they started telling me about all the things to buy and do. Like if I wanted to view my father (outrageous price to do that), it would cost hundreds more to ***put a pillow behind his head*** Not. Kidding. I literally gasped in shock and "oh my f***ing god" slipped out of my mouth. 2. They charge far (2x) more than other funeral homes/crematories. I wish, wish, wish, I had done better research. Neptune is a national company and seemed reputable. I was so wrong. 3. If issued a refund, it is wildly inadequate. My policy was $2745. They gave me $909 as refund. I researched online - they are known for being unethical with refunds. I am sure these awful people issue refunds frequently. Again, check the BBB. Look on here for other crematories the do not upsell you. I found a wonderful one, Elemental. Charged HALF, did not upsell. They told me about extra procedures they have, beyond legal requirements, for making sure the remains are of the right person. They do not work on commission. They were perfect. To Neptue Society directly: I will not stop until my refund is resolved ethically. Be aware of that. You humiliated me and caused me pain at the most difficult moment of my life. I do not allow anyone to treat me that way.

Sonja Matlock, the Family Service Advisor with Evergreen Washelli is amazing…read more She goes the extra mile to make sure all questions are answered and services are provided to honor the loved one's grave. Much appreciated.

Positively the worst funeral home with the rudest staff. I stopped by to pay my respects to an old…read morefriend. I went to the office, and I asked "Jackie" to help me find the gravesite. "Jackie" told me he was due for his break and walked away without another word. Avoid this place. Just look at their other reviews...!

Absolutely thrilled with headstone from Pacific Memorial. Get constant compliments. The ordering,…read moreproofing, payment, and delivery was seamless. Would highly recommend. Will use again. Quality outstanding.

Will never use again! They kept losing my information and using a obsolete email address. Took…read moremany, many months to get the headstone for my Mother. I had to give them the correct email address many times. We bought a headstone for my Dad in 2009 and by 2020 it was unreadable. I showed pictures to him. I requested they make a new one. They did say that they had done it wrong but that was not their problem! He insisted I pay the full price again. After much back and forth he said I could pay half which we both agreed on as both of us wanted this over. I should not have to had to pay for it at all. It was admittedly their mistake! I removed the pictures for privacy reasons. Dad's parents headstones from the 1950's are much clearer and readable than his.

Solie funeral home staff went above and beyond with kindness, caring, thoughtfulness at my friends…read moremoms recent funeral service. every need met with kindness and compassion. The staff was truly amazing and it made the day go better. They truly cared about the family and guests needs. They are present and available with kindness.

Very helpful and very nice memorial. Though the memorial card of my son had the wrong year of…read moredeath, it had year 2022 which should have read 2023. He passed on 3/26/23 @ 02:13am.

My daddy is buried here. It's nice and clean. The mass is always so nice. But we brought…read moresentimental things that we decorated daddy grave and they took it away they threw it away. They never told is we bought those Items. Sad!

I wouldn't recommend Holyrood Cemetery to anyone. At every step of the burial process there has…read morebeen some level of confusion, disorganization, or plain stupidity from the administration. Dad has been in an unmarked grave for over a month and a half. Not even a temporary placard while the headstone is shipped in. Mike Betts wants us to think it's the funeral home that's responsible for placing a temporary placard, which isn't true. The headstone was made in advance, it's been sitting in a warehouse since the 1980s. Mike Betts can't remember our recent meeting when he ordered the delivery, and has no shipping data at all. We got a check in the mail because we were overcharged on their services. The check was written payable to my Dad. Wouldn't the cemetery know he is dead and he can't cash checks??? Now it's another errand to fix their latest screw up. As a grieving family, we thought Holyrood cemetery was going to handle Dad's burial arrangements with grace and precision. We are disappointed. We had to call again to ask about the headstone delivery and the gentleman who answered the phone was so confused about their record keeping system, and he asked how to spell my Dad's name three times! Write it down once and remember!

My sister Kathy died during the Christmas Season. I wanted to bake cookies and drink egg nog with…read moreher not plan her funeral. I had no idea what to do and began calling funeral homes. To say they were creepy was an understatement. I dialed Evergreen-Washelli at Bothell and held my breath. Katrina Jacobson and I spoke for several minutes, but I knew after a minute or two I would use Evergreen-Washelli at Bothell to celebrate the life of my sister. Funeral director, Kevin Smith, put me at ease immediately despite the task of the necessary questioning. Kevin is a genuinely kind man whose demeanor is one of caring and grace. The level of professionalism shown by Kevin and Katrina was exemplary. I am not a fan of the traditional funeral nor was my sister. Kathy had a wonderful sense of humor and liked to laugh. Kevin and his staff have the broadminded view that allows one to tailor funeral services to make each event unique. Moreover, they were flexible and creative while planning Kathy's Life Celebration, offering creative ideas to make the celebration pertinent to Kathy's life and memorable to all who attended. I would recommend Evergreen-Washelli Bothell Life Celebrations to anyone in need of a kind and comforting place to find peace with the loss of a loved one.

Very kind and caring staff who are focused on making it easy for the family. Shonda is amazing and…read morereally went above and beyond for us. She made a sad planning event very pleasant.

They have been very kind and caring with this whole preparation, especially in the most challenging…read moretime when a dear one passes and you are unsure what to do. They provide excellent overall super service. They respond promptly, and the prices are grade-value. Great communication. Until we meet again, Mom.

Recently my family had to deal with one of the hardest moments in life. I didn't know where to go…read more So grateful we found Abbey View and even more grateful to have found Montana M. From the moment we began she made us feel at home. Highly recommend.

Lovely tribute hall. They are holding onto family ashes until the granite plaque is ready. They are…read moreso accommodating.

Beck's handled its responsibilities with utmost dignity and care. Funeral director Jack St. Hilaire…read morewas exceptionally patient, kind, and helpful. The 3am on-site crew was also a credit to the company. At such a sad time for our family, it was a comfort to have the Beck's team in motion for us. Thank you.