My elderly father made advanced arrangements for the care of my mom's remains with the Neptune…read moreSociety. When Dad passed away, we found that Mom's arrangements where well taken care of. When mom passed away, a few month later, the Neptune Society was there, just as promised. The whole process was straightforward. The hospice nurse simply made the phone call and Neptune society took it from there. Brad, from the Neptune Society, provided excellent service and was easy to work with. His compassion and professionalism during this difficult period was extremely helpful. I recommend the Neptune Society for those considering cremation.

Please understand I am grieving my father, who I love dearly and miss so much. He passed recently,…read morein the beginning of November. I'm sorry this is so long. They hurt me. I am not doing that great. ***Please check the complaints at the Better Business Bureau.*** Neptune is *not* accredited. I am going to file a complaint there. A friend is helping me now to deal with them. I have spent nights crying over what they did. I would not trust them with anything, much less my father's remains. I wasn't even sure they would give me his ashes, it could be anybody, as far as I can tell from their practices. I could not handle looking at his urn and wondering who was in there. 1. They work on commission, and they upsell you, hard, once you have started the process of cremating your loved one. When you are vulnerable and grieving. It was a long conversation of upselling. I was just trying to understand the cremation process and when I would receive my Dad's ashes (I live in another state). I was wildly confused when they started telling me about all the things to buy and do. Like if I wanted to view my father (outrageous price to do that), it would cost hundreds more to ***put a pillow behind his head*** Not. Kidding. I literally gasped in shock and "oh my f***ing god" slipped out of my mouth. 2. They charge far (2x) more than other funeral homes/crematories. I wish, wish, wish, I had done better research. Neptune is a national company and seemed reputable. I was so wrong. 3. If issued a refund, it is wildly inadequate. My policy was $2745. They gave me $909 as refund. I researched online - they are known for being unethical with refunds. I am sure these awful people issue refunds frequently. Again, check the BBB. Look on here for other crematories the do not upsell you. I found a wonderful one, Elemental. Charged HALF, did not upsell. They told me about extra procedures they have, beyond legal requirements, for making sure the remains are of the right person. They do not work on commission. They were perfect. To Neptue Society directly: I will not stop until my refund is resolved ethically. Be aware of that. You humiliated me and caused me pain at the most difficult moment of my life. I do not allow anyone to treat me that way.

Kristy and her team were amazing to work with during a most difficult process. They were…read moreempathetic, kind, and helpful in navigating the death of my brother. I cannot recommend them enough.

The staff at Angel Mountain were great for when we needed to arrange cremation for my wife. Their…read moreservice offerings are straight forward, easy to understand, no upselling and reasonably priced. The process was efficient and timely. Angel Mountain really removed a lot of the stress for us at a difficult time. I highly recommend Angel Mountain!

Worst funeral home ever. So many mistakes and problems I can't even name them all. I've dealt…read morewith multiple agents there and each is as bad as the next. And the price is quite high, over $4000 just for a simple burial of cremains (cremation done out of state, not by Evergreen Waschelli) in a plot that the family already owns. And that's with name etching on an existing stone that's already in place, with no removal of the stone needed. I'm going there today and I'll bet that my mom's name is still not on the stone and that her obituary still won't be showing up on their website. Ugh

On December 7th, I took my 88 year old mother up to Evergreen Washelli to deliver a Christmas swag…read moreto her grandparents that are buried in the older part of the cemetery (the Pacific Lutheran area). We were completely dismayed to find the area where they are buried, covered in about 5 inches of decaying maple leaves. I used my shoe and tried to kick away the thick layer of debris, trying to expose her grandparents name plates. After about 15 minutes, we gave up. When I returned home, I went online and filled out a form that was right on their website and told them how unacceptable this was to my mother, and asking for someone to please reach out to me after it had been cleaned up so that we could try again.. It has been two weeks and no one has reached out to me regarding my concern with the lack of upkeep. So perhaps next year, I will call them and make sure the area has been maintained before driving the hour and a half.

My twin sister was in Hospice with terminal cancer in Seattle, We knew that her death was imminent…read morebut I live 1500 miles away and I could not be there with her and her family to help with the necessary arrangements. I called Western Cremation and spoke to Adrien. He was so knowledgeable. He walked me through the process. His empathy, professionalism and calm demeanor was a godsend! Western took care of everything: the transport of my sister, her cremation, the delivery of the ashes to her family, dealing with the coroner, the necessary reporting to the government and the ordering of the death certificates. The loss of a loved one is never painless, but Western was there for us during a very trying and tragic time, easing the loss. We appreciate all the they did and we recommend them wholeheartedly.

I was very apprehensive about ordering such an important and delicate matter on line. I contacted…read morethem once my Mom passed. They took care of everything! It was a difficult time but Western Cremation Alliance took over and handled everything seamlessly. I was able to just grieve for my Mom.

PLEASE READ! The last thing that I want to be doing during my moment of grief is writing a review…read more However, my experience with this place was so egregious that my conscience would bother me immensely if I thought for one moment that another grieving individual would come across this place and read only the good reviews and think this is a choice for them. I have lost many people in my life from grandparents to children and many others in between, and so I have had a lot of experience in this area. In my experience, people in the funeral services business are some of the kindest, most empathetic people out there. I always considered them angels on God's mission. If you feel that way too, stay as far away from this place as possible. Below is my complete experience with elemental cremation and burial, conversation verbatim, no edits: I research their website, read google and yelp reviews, decide to call them first: Elemental: may I help you? Me: I just found out my mother passed away, I found you online and after reading your reviews, I really hope that I have called the right place. Elemental: so you want some prices? (Note: this is verbatim. No "my condolences" no "I'm sorry for your loss", nothing). Me: um. I guess. Most importantly, I'd like to speak to someone about making arrangements and having her taken care of right away. She passed away at home, and my sister is there with her right now and I'm out of state. Elemental: so you want prices then? Me: wow. Um yeah i guess but thats not my main concern. My mom has been in the house with my sister awhile so i want to know how soon you can pick her up? .....Hello? Are you still there? Elemental: hold music playing. Me: hangs up call in complete shock. For the record, I am not an overly emotional, touchy-feely, kind of person. And so I really wasn't looking for a lot sympathy wise. But given the line of work they are in I expected a little bit more than what I got especially in comparison to all of my previous experiences. I cannot imagine anyone signs up to be treated like this on such a sad day in their life. I get it, I understand that they're in the business to make money and want to make sure they get paid, but if this is how they do it, that's really sad. There are so many wonderful, compassionate, amazing places out there doing this work. Places that find gentle and respectful ways to talk to you about money while also respecting your grief. I felt like that was 101 in this business, guess i was wrong. In other words, had I stayed away from elemental cremation & burial, I would not have had to take time out of everything else that needs to be done, to sit down and write a review about this awful place. But like i said, i can't risk someone else choosing this place after reading the glowing reviews i read. No one wants to send their loved ones off with people as disrespectful as this; And no dearly departed wants their loved ones left behind to be treated like this.

Sabrina was very caring and understanding throughout the whole process. She is wonderful, kind,…read moreunderstanding and acted with such grace. This was a horrible episode in my families life and Sabrina really helped us through it.

I forgot to review this place after my Dad passed. It was hectic. We had a coroner come out to our…read morehouse with a list of places and which ones had good feedback. This place was on their selection of good feedback and they were close. They were kind caring and had selections from around 600.00 and on up. They had a wall of Urns, and options for things I never thought of before, for keeping some ashes. They had no hidden fees, other than the Death Tax, which was something like 75.00.

Renee was awesome to work with. I can't tell you how much Choice Cremations helped us when my…read morebrother was killed in an accident. Again Renee was great. I am from out of town and they were able to meet with us on short notice and took care of everything at a reasonable cost. Thanks again.

Desiree and her team were more than we had ever expected. She made the loss of my mother go…read moreincredibly smooth & treated me with so much kindness. I would not recommend Emmick more!!! Super reasonable pricing as well as services :)

If I could give them more stars - I definitely would without hesitation. Michael and Desiree are…read moreamazing to work with. My father's death was hard for all of us especially my mom. With their guidance and support- everything was done so well and seamlessly. There was no upselling of anything, no pressure. They were able to accommodate our requests. My mom was so impressed with Michael. He walked with her to the viewing of my father. And he stayed with us until my dad's burial was done. He made sure everything was ok before he left. Desiree was quick to respond either a call or text. She's was very helpful. Price was very reasonable. They are caring and compassionate people. I would definitely work with them again.