Jim Campbell is the best repairman in Dripping Springs. He always tries to repair appliances for…read morethe lowest cost possible. Recently he diagnosed a washing machine electronics problem over the phone and said it needs a hard reset by unplugging the machine - sure enough it worked! The other time he fixed the rubber boot in the washing machine very inexpensively!

This guy (Jim) is great. I would highly recommend him. I've had him out twice: once this week,…read moreand once several years ago. He dealt with the fridge (GE) both times, and the washer and dryer (Kenmore) as well on this trip. It was prompt: I filled out a form on his site and he swung by the next afternoon (I'm in SW Austin in Circle C). He had me back in business in no time flat, and I didn't even end up needing any parts. Both times, he came across as very straightforward and honest, and was great about showing and explaining what he'd found and figured out. He laid out various options, but seemed to have a clear bias towards the most cost effective (in my case, zero cost) approaches, rather than trying to push parts on me (with associated labor).

Great help finding what I needed. The assistance from employees is great. Super friendly too!read more

My favorite location! Went there again yesterday and couldn't find the item needed. It turned out…read moreit's been misplaced and the associate Gabe went above and beyond in trying to find it. He basically ran through all the aisles and found it for us. Thank you, Gabe, you are the BEST!

The best customer service I've ever experienced!…read more Typically you don't find personal service like this in big companies but Antonio the manager at this location is a rockstar. Really listen and try to find solutions for my needs, wasn't trying to upsell me. Truly try to find the best service and system for my pool. Highly recommend this location versus others around Southwest Austin

I entered the store and asked for 4 gallons of Muratic Acid. I was given a case and told it was 4…read moregallons of Muratic acid. I was charged 17.99 per gallon. When I checked the bottles I realized I was not sold Muratic acid but "Acid Magic" which is not the same and contains buffers and other ingredients I did not want in my pool. When I came back in the store to return the acid, I was told the "Acid Magic" I was sold was the same thing as Muratic acid. I said it wasn't, that it had other ingredients, and I also said I didn't want to overpay for something I didn't want. At this point the store manager became combative and tried to convince me that regular Muratic acid I wanted was the same as the "Acid Magic". He then said the regular Muratic acid was more expensive. When I said I'd like to simply exchange for the regular Muratic Acid he then refused. I'm assuming he knew at this point he was lying about the price and didn't want me to find out. After this, another worker seemed to calm him down a bit and eventually sold me the standard Muratic acid and processed the return. The "Acid Magic" was sold for $17.99 per gallon versus the standard Muratic Acid at $14.99 per gallon. In addition the "Acid Magic" is listed as "31.45% equivalent" whereas the standard Muratic acid is 33%. After I complained that I just had wanted what I asked for, and he didn't need to get upset, he told me to get out of his store, and that I "better run". He then followed me out of the store following me onto the sidewalk and getting up in my face in a threatening manner. I asked why he was threatening me and if i should call the cops, at which point he said "go ahead, you'll bleed more than me." For reference, the Acid Magic can cause problems with heaters because of phospates: https://www.troublefreepool.com/wiki/index.php?title=Acid#Acid_Magic

Very helpful the team has gone above and beyond! I will be using EEJ for all my repair needs.read more

Mickey was professional, thorough, and knowledgeable. He worked hard to get my refrigerator back…read moreup and running and was clear about the costs and tradeoffs. He found reliable parts at good prices and took the time to see if the new part really fixed the problem. Totally trustworthy. Would recommend for all your appliance repair needs.

We have been using this propane company since the last electrical blackout--we could not get their…read morecompetition to bring us propane , but promised every day they would. We happened to see Garnett's propane truck n the neighborhood (after 15 days without propane) and my husband asked if they could bring us some. The driver said to call the office, and he would be glad to---they brought us propane the very next day. We have been using them ever since --very satisfied with their service.

CUSTOMER BEWARE!!! Terry Garnetts is an awful, predatory company. I disputed a credit card charge I…read moredidn't authorize and they reached out the multiple parties that had nothing to do with the business relationship btwn me and them, and tried to destroy my recent real estate transaction! See emails below. I had to cancel the dispute to placate my buyer. This is after the threatened to go pump out the whole tank, before the card company could investigate. --------------------------- You win. You have made my buyer believe that there is a legal dispute on that property, when all I did was challenge a credit card charge that I DID NOT authorize. TERGGY GARNETT's is a HORRIBLE company and I will tell everyone I know how awful and predatory your company can be. On Jun 2, 2025, at 2:04 PM, wrote: Good morning L and D, I have copied K on this email so that she is aware, but I do not wish to interact with her again. If you are not the proper contact, please point me to the correct representative with Terry Garnetts (other than K) and copy this communication to them. K has contacted the new owner of the house, my real estate agents, the buyer's real estate agent, and been incredibly rude and threatening to all of them. Each time I have spoken to her, and in the email, below, she insists that I am "confused". I am not confused. I do not wish to interact with her again. I challenged the charge to my credit card for several, in my opinion, legitimate reasons. I just got off the phone with the credit card company and they said the dispute resolution process is not completed and this "dispute is not final". They also told me that their recommendation is to allow the dispute to resolve prior to any exchange of goods or services. Let me say it again, you do not have my permission to enter the property at . I cannot give you permission to enter that premises, because I do not own it anymore. Unless the new owner gives you permission you would be trespassing, which is illegal. To take the propane, which you may or may not end up receiving payment for once the banks investigate the dispute, would be theft, which is also illegal. To the matter of the dispute itself, and why I disputed the charge. First, I do not believe that Terry Garnetts delivered 370 gallons of propane to my tank in May. In February, I chose a DIFFERENT propane company who had already FILLED my tank since your people were on my property in January, because your people left my tank empty after the regulator failure and repair in January. First, I do not believe that Terry Garnetts delivered 370 gallons of propane to my tank in May. In February, I chose a DIFFERENT propane company who had already FILLED my tank since your people were on my property in January, because your people left my tank empty after the regulator failure and repair in January. To recap, in January, you delivered propane to me and Since it was the first time, your techs did a full safety inspection, they said all was fine and filled the tank. They left the valve on the tank closed so i had no heat, hot water or ability to cook. After that was resolved, the regulator on top of the tank failed spectacularly, blowing out the propane lines to my generator and filling one bedroom with propane. The fire department sniffed over 1,000 ppm of gas when they came. You replaced the regulator and I paid to dig up and repair the gas line to the generator. Then you left my tank empty in winter. Unhappy with the quality of your services, I called and cancelled my services with you and had my propane tank filled by an alternate company. You showed up in May, claiming to have filled 370 gallons into a 500 gallon tank, which companies will only fill to 80%, or 400 gallons, to allow for expansion. I had not needed propane from the time I bought that house in May 2024, until I called and asked you to fill it in January 2025. In March, before I moved out, it was showing between 75-80% full. Terry Garnetts and other propane companies have all told me that they only fill tanks to 80% to allow for expansion. For the reasons I have laid out, here, I don't believe that you delivered that amount, if you delivered any, to my tank. Secondly, I dispute it, because I did not authorize you to change my credit card for this, even if I had agreed that you delivered it and I had a responsibility to pay I (which I dispute). It goes on but there is a character count in reviews- BEWARE!

I love this local store for its vintage merchandise!!!! BUT…read moreshoppers beware, it is not always open!!! Remember it is local and locals take their own days off without thinking about customers wanting to shop! I was in Dripping Springs Thursday and hoped to shop here but their door was locked and a closed sign posted!!! No idea why When this happens multiple times it makes you think they just don't want to sell their merchandise and customers aren't that important! Oh well, I'll still try!!! (Their was another shop up in the strip that was also closed!!!)

From the owner: Home Sweet Home has home decor and furniture ranging from new to antiques. We have name brands such…read moreas Molly Hatch, Mud Pie, Ethan Allen, West Elm and much more.

They do not do any of their work anymore. Everything is subed out to subcontractors. The new…read moremanagement has very poor customer service

I had 4Season build some steps on our back porch. I've had problems with the steps and have tried…read morefor months to get a resolution from Josh. He hasn't returned my phone calls and texts and his voice mailbox is full. Very frustrating.