I can't believe how patient they are! I'm new to progressives so I had no idea how much discussion…read moreand adjustments are necessary (or maybe I'm just picky!), and Ilana never made me feel rushed. Also, great selection of frames which they clean after each handling. Full disclosure: I redesigned their logo about a year ago. That said, a couple of years ago I went in with my wife for her progressives and we were treated as patiently then as well. Highly recommend!

Incredible, caring and kind! We had a wonderful experience working with Ilana. I highly recommend…read morethen. Fantastic selection of frames too.

" Great selection "…read more They have a great selection. The staff is very friendly and helpful. The selection is massive all different brands . Parking is not an issue no worries.

Great optometrist there. Convenient location. Not all of the staff is particularly friendly, but…read morethey act competitive with other stores, including being reluctant to give you prescriptions, which is incompatible with Massachusetts law. I've never had this problem elsewhere, including getting pupillary distance or measurements that would allow me to get glasses elsewhere if I want. It's petty. Also much more expensive than some other places that make equally good lenses with good frame choices, and they don;t take insurance which is of course their prerogative. I hope to follow the optometrist elsewhere when they leave.

Awesome customer service and excellent products! A very wide variety of frames as wellread more

I love the personal attention that I got from Optical Designs. The opticians that I worked with…read morewere committed to helping me find glasses that I really loved. When my first choice didn't pan out, they made it possible for me to make a new selection with ease and were supportive and kind. They are very experienced, have a great selection, and are the best of what you'd expect from a family owned, long-standing business.

Such a great office! My eye doctor(Dr. Prendeville) is wonderful, caring, personable and really…read moregoes to great lengths to address any of my concerns or questions. Would recommend to any family or friends!

I just needed a little metal pin replaced and they did it with a smile on a busy Saturday.read more

Head to Pearl Vision on Needham Street in Newton, MA for new glasses and ask for Drew. He is…read moreprofessional, knowledgeable, fun and helpful. He guided me through my eyeglass frame selection and introduced a terrific, price conscience sunglass option too. Drew is your go-to-guy, and you won't be disappointed! THANK YOU, Drew!

Oakley : an often misunderstood brand with a passionate following…read more This store is great to see 'all things Oakley' and to buy them Now, a lot of people think Oakley makes just sunglasses. Although they do make some of the best and most cutting edge, they make a lot more. And everything else they make has the same level of engineering, design and quality in it that the sunglasses do. A Great example of this is the watches (and I do own 7 of them). People look at them and say " wow, so expensive, just because it says Oakley'. Well, expensive (which is relative when it comes to watches) do to engineering and design and constructions. Sapphire crystal faces that are scratch proof, swiss made, jewel like movement and 32,000 adjustments a second (A rolex uses 24,000 movements). They are over engineered and have very unique styling. They will last you a lifetime and you will rarely see another one like it. Leaps and bounds ahead of the likes of Citizen, and on par (if not better) than Tag... So now that this review is starting to seem like a review of Oakley, and not this store, I will switch over a little. This store has everything. Only about 20% of what is in there are sunglasses, but they have it all, including spare parts, spare lenses, etc for your current glasses. They have clothes, luggage, accessories, bags and more. Go in and check it out. Backpacks for school. Yes, may be $85... but I have had one for 12 years now. no Jansport can claim that. The staff is friendly and very helpful. they explain everything if you dont understand it. I even went in with two sets of glasses one day (Jawbones, which have a pivoting frame to change lenses), and they took them apart, cleaned them, made sure they were working fine, all at no cost. Much more than just sunglasses, Oakley as a whole offers unique styling, as you are now seeing on everyone from pro golfers to Olympic athletes. Go check them out. For golf shoes, for suitcases, for bathing suits and more. You will be pleasantly surprised when you walk in the store, at the staff, at the selection, and at the overall quality of everything they design, engineer and sell.

The only reason I'm giving them 1 star is that zero stars isn't an option. I bought a couple of…read moreover priced shirts from the store and they asked me for my email address to send me my receipt. Being environmentally conscious I figured that would be better than printing one. Well I never got my receipt but I am getting about 5 spam emails a week from Oakley now. There is literally no way to unsubscribe. You can't do it online. You can't do it via email. They say you can do it by phone but the spam emails don't stop coming. This has been going on for 2 months now. I've reported them to spam@uce.gov but no luck so far. Do not give these guys your email address. There's no way to get them to leave you alone if you do. @Oakley, if you want this review to go away, just remove me from your spam list. I beg you. That's all you have to do.

I had a pair of frames with a broken wire. I'd been to multiple stores and none of them had the…read morepart, and none of them had any interest in repairing them. Felix made time for me on a busy Friday afternoon and had the frames looking good as new in an hour, at a great price. He knows his trade and clearly cares about his work -- definitely won my business for as long as I live in the area.

Felix is always amazing. He looks at my face and chooses five or six frames for me to try and one…read moreof them always works. I used to pick a few myself when I first started going to his shop but now I don't even bother. The frames are always reasonably priced too.

They saw me right on schedule and were quick with results. The doctor ended up sharing results with…read morea doctor at Beth Israel who wanted to see me. They're friendly, the place is clean and they were quick with results. Highly recommend this place for eye exams. Although if it's something more serious, which was my case, I would recommend going to Mass Eye and Ear or Beth Israel (in my case) where I saw Dr. Jorge Arroyo.

I had a bad experience here last year. First, I agree that Dr. Idrizovic gave me a sales pictch. I…read moreorginally saw another Dr, who was fine, but I was told I had to return to see Dr. I because she was a dry eye specialist. Not only was I kept waiting over an hour for this appointment, but my insurance didn't cover it so I had to pay for it. Dr. I recommended that I have a series of laser treatments at $250 each. AND she told me a horror story about how I could go blind if I didn't do it. Then, when my glasses came in the alignment or something was way off. I had it checked and redone redone twice. The lenses alone cost $650 because they were progressives with prism. (They were never right but I gave up.) When I told them I couldn't see well enough to drive wearing the glasses, they didn't believe me and said I just had to get used to progressives even though I explained that I had had progressives before. So, I had to return three times and wait a long time even though I had appointments. At the time, I wrote a negative review. The owner contacted me and asked me to take it down and he'd give me a free pair of prescription sunglasses lens. (I provided the frames.) I'm submitting this again because it's a year later and I went to another eye doctor. Now, after a good experience at Boston Vision, I know I was right to complain. Sure, prescriptions change, but I found out the contacts didn't even correct my astigmatism, which is the main reason I wear them, and the glasses were way off. Not only that, but no one tried to sell me any lasers or drops or eye masks. When it came to tests, they carefully explained my choices because some were included under my insurance and others weren't.

They guaranteed my glasses would arrive on a certain date and they did not. In calling customer…read moreservice to track the 4 pairs of glasses I purchased, every time I called I was given different information on what had arrived at the store and what would arrive on what future date. When I tried to create an account online to track my glasses myself, I continued to get error messages. Further, I did not receive any emails when glasses did arrive at the store as promised. Also, it is impossible to reach a human on the phone in the Chestnut Hill store and when calling customer service, I instead spoke to folks based overseas who each gave conflicting information each and every time I called. NEVER shopping Warby Parker again. You'd think they would have their processes down by now.

Camille helped me slow down and actually think through what I needed. She walked me through…read moreeverything with patience and clarity -- from lenses to fit to style. She took the time to make sure nothing was confusing and made the decision feel easy. It was the kind of help that leaves you feeling both reassured and empowered.

I was wildly put off by the prior reviews for Warby Parker and almost didn't go, but since I went…read morethrough with it I figured I could at least share my experience in case it may help others, as I feel like this is a situation where people are only coming to review if their experience was terrible. I had an outdated prescription and was hoping to get a quick and easy appointment to get some new contacts and a pair of glasses. I love Warby Parker glasses, and I found out they can also order contacts for you (both shipped free to your house) and they do quick and dirty eye exams, which was fine for my purposes. When I arrived, they asked if I had insurance, double-checked my coverage before providing any services, and had me in the back all within a few minutes. Is this a fancy and thorough exam? No. If you want or need a full exam with dilation, go to an ophthalmologist. In general, I would recommend that as well, so this rating is not going off how thorough the exam is -- it's just not going to be thorough if you go somewhere like Warby Parker. That said, they explained everything relatively thoroughly, and turns out my prescription was the same (cool). The optometrist answered my questions, checked in at each point during the exam to ask if I had follow-ups, and explained everything as we went along. I got some free contacts and then went back to the front to look at eyeglass frames. The woman who helped me look at frames was friendly and helpful. She led me directly to what I initially wanted (knew exactly where the frames were), and had a great suggestion when the frames I was interested in didn't have the pattern I liked in the width I wanted. It took a few minutes to wait for someone to come over to check how the frames would need to be adjusted for my face, but they arrived to my house PERFECT. I was thrilled. At checkout I did need to state I had insurance again, but that's fine, this was a different person. She ran a few things through for me to figure out how to get the best price on the glasses and contacts. Everything arrived in the mail within a week. Am I regularly going to get eye exams here? No. Does it get the job done? Yes. They go quickly, but they also aren't doing that much. I didn't feel rushed, just that they were efficient. The people working in the store were all friendly, and were all helping people throughout the time I was in there. Maybe their staff has turned over since the terrible reviews last year, but I'd give this store a chance again in the future for sure, 100% for new frames since it's the closest location to me. Thanks WP!

The staff has zero interest in helping customers, treated me and my daughter as though we were…read moreWILDLY inconveniencing their day. Ended up needing to fully cancel my order due to anyone in the office (or company) being wiling to take the necessary measurements and add them to the order. Would recommend any other optical shop over WP.