Helpful, organized and reliable. They helped helped with the slide show and the PA system for my…read moremother's Celebration of Life. Thanks to them for making the sad and stressful event run smoothly.

Very responsive, and worked well with our venue hosts for our family unity celebration. I had no…read moreclue what to rent and Micah guided me on what works and what doesn't at the venue. He personally helped set up and run videos, slide shows etc. We ran into lots of technical issues that he solved effortlessly. Made things runs so smoothly people weren't aware we were winging it. Thanks so much!

As a DJ turntablist, they have everything you need. Feels good to find everything at one place…read more Tony was very helpful and knowledgeable with what I needed. They even still have Shure needles!!!!

Bad Communication…read more sent friend across town after negotiating a price through Facebook Marketplace, only to discover that the agreed price somehow magically transformed back into the original listing price the moment it was time to pay. The listing was $339. I offered $280. The seller countered at $298 and explicitly stated, "298 is the lowest I can go for the FLX4." Fair enough. That's called negotiating. I accepted the understanding that the item would be sold for $298. I then asked for the address and business hours, which were provided. At no point during any of these conversations did anyone say, "By the way, the negotiated price does not include tax," or "there will be additional card processing fees." When my friend arrived to pick up the item, suddenly tax and card fees appeared out of nowhere. The final total landed right back around $339, which just so happened to be the exact original Marketplace listing price. Maybe that's a coincidence. Maybe the stars aligned perfectly. Maybe after negotiating from $339 to $298, adding tax and fees just happened to bring the price right back to where it started. From a customer's perspective, it felt like a classic bait-and-switch. The negotiated discount existed only until it was time to actually pay. What made the experience worse was the attitude when I called to clarify the situation. Instead of acknowledging how misleading the pricing appeared, I was met with a lecture about how famous the store is and how they've been around since the 1990s. Respectfully, how long a business has existed has nothing to do with whether pricing was communicated clearly. A business that's been operating for decades should be even better at disclosing final costs upfront. The product itself may be fine. The issue is transparency. If the real total is going to be significantly higher than the negotiated number, disclose that before someone makes plans, sends a friend, or drives to the store. Clear communication prevents bad reviews. Unfortunately, clear communication was exactly what was missing here.

This company answers quote requests from the form on their website which is not always the case…read morewith other companies. The process to rent the equipment was very simple. The quality was good and the price was reasonable.

The prices were amazing as was the service! Keith was great at explaining the setup and making sure…read morewe had everything we needed for the event! Thank you!

We had a great experience working with this company, we have rented a stage several times. They are…read moreon time and work quickly. I would highly recommend. Thank you,

I wanted to thank upright team for delivering us a stage in no time for our company event, this…read moreguys are top notch very professional and overall we had a great experience! Thank you guys.

6 out of 5. I just found this review by Nick M - and I could not have said it better myself:…read more Nearly impossible to say enough good things about Jen, Oscar, and Rewind Audio! Not only do they consistently have an amazing inventory of diverse, unique, high-quality vintage hifi components (speakers, amps, turntables, cassette decks, etc), but they are also extremely knowledgable, kind, and earnest people who value their customers deeply, and strive to deliver the best possible gear and customer service. Their energy and passion is infectious! Aside from being great people - they offer very fair and competitive pricing on all of their equipment and you can be certain that everything in stock has been inspected, tested, and held to the highest standard - which makes the value nearly priceless. A rare gem in LA! A 'must visit' for vintage audio nerds.

Came here for a birthday party. We had access to the cool interior of the store with all kinds of…read moreretro audio equipment and then access to the large back patio space. The party host had a bartender, set up a food and appetizer station near a retro camper. Add some party decorations and it was such a cool place to rent space from! Definitely considering a rental for a future party here and also, to go back and buy some records which were reasonably priced.

Address they sent me was a CVS. Responded from a hidden email address. Demanded prepayment before…read moremeeting for the rental. MAJOR SCAM VIBES.

It's my pleasure to contribute to the five-star reviews here for Irina and Rich. I'm not surprised…read morethey've received so many. They couldn't have been more helpful (and, crucially, very patient), and their equipment was perfect for the music-oriented event that my wife and I organized. They took us step-by-step through the set-up, and their gear is sturdy but easy to handle. And the price was right, too. Highly recommended!

Beware of Paul the sound guy, he either hates his job or hates musical artists…read more... First off, I myself am a professional audio engineer, producer and musician. I also own and operate a turnkey entertainment agency with an excellent reputation. Context: I was hired to perform at a restaurant in Glendale with a 9 piece band. We came prepared and ready to go. However, the sound guy (Paul) arrived late and had a horrible attitude. You need to understand as an engineer / audio tech, the artist is YOUR priority. Take care of them, and you'll have a great show. What does that look like? Set up on time, ring out the system (monitors and mains) , gainstage your mics and instruments, etc. What did Paul do? : scoffed at our tech request, made condescending remarks any time we asked if we can make adjustments, and just made our experience very uncomfortable and disappointing . If Paul was my employee/contractor under my company, I would be embarrassed and ashamed at the lack of professionalism and interpersonal skills. I would like to think this company is better than this and maybe Paul is simply misrepresenting Cosmos AVL in the worst way. I will never hire Paul nor will I ever recommend my industry and corporate clients to this company.

All around amazing from beginning to end!!! I was throwing a glow party and needed uv lights to…read moremake the banquet hall glow. Although my project was not too big, and more or less simple, the service I received was exceptional. Svet agreed to meet me at the venue to see the space and figure out what exactly I would need. I was then able to go to their showroom to see samples of what it would look like. They worked with my budget, showed up on time for the day of the event, and set everything up very smoothly. Having the lights was an absolute must and created the whole ambiance of my party! I am extremely satisfied with their customer service and products. I highly recommend this business and will definitely be using them again! A++++

Recently booked a jumper for my sons birthday party. The delivery was right on time. Set up was…read morecompleted efficiently and the party guests started to jump right away. The jumper was an awesome additional attraction to our event and kept the kids busy the entire time. The jumper was in excellent condition and you could tell that it was well maintained. Pick up ran smoothly as well. The staff member showed up at the end of the event and broke down the jumper in a short amount of time. In addition the reservation process was smooth and easy to complete. No complaints at all. Highly recommend for being easy to work with and having equipment that's in great condition.

I have been using this business for most of my parties. They are professional with excellent…read morecommunication skills. Prices are online and transparent. They give you a time frame for drop off and pick up. Their rental items are clean and in amazing conditions. Thank you so much for making my parties less stressful with you elite service.