Well, if you've ever been on the fence about doing this, let me be the one to push you over and say…read moredo it. AKA Rain Soft of San Diego, their product is great. The service is wonderful. The offer many perks. We signed up in late 2022. Jan of 2023, we remodeled our kitchen. It was a free for me to have them come down, remove the kitchen filtration (drinking water) system and then reinstall after the remodel. They've addressed concerns by sending someone to my home and investigate. Besides the hardware, washing cars is much better (doesn't leave calcium spots everywhere). I'm no longer changing the end caps of the faucets from calcium build up. Hard water spots are shower doors are essentially gone. Skin feels better and silky smooth in the beginning. Not so much now, but I can still feel the difference. One main point everyone should know is that the filtration system needs to be off when watering plants and grass. That's the biggest disadvantage. Now that we have artificial grass, watering plants is not a big deal.

I do not recommend. We had a technician come out to quote, and it immediately felt like a scam and…read moreinsincere. The technician seemed like an MLM salesperson, and I felt uneasy. He was unprofessional, just putting his bag wherever he wanted, no shoe covers, using uncomfortable sales tactics like a snake oil salesman. This company also goes by Rainsoft, and the technician even said they changed office locations, causing many old customers to be unable to get new filters. I would avoid this company completely.

I was approached by a very pleasant young lady in Home Depot to do a short water survey of San…read moreDiego water. I have lived in San Diego for 40 years and refuse to drink the horrible tasting water. And have always had a problem with faucets corroding in just a few years of installation. So when I was called to see if I wanted my water tested I agreed. I have a filter on my refrigerator that I used for drinking water and ice and a Britta for coffee and drinking water as well. A J Washer came on time for our appointment and tested our faucet, the frig water and the Britta water, all were bad. They met federal standards but I know from experience those standards do not align with mine! AJ brought samples treated water with him and poured me a glass. I thought it was so delicious! He explained the Rainsoft system in detail along with the alkaline water addition in the kitchen, all warranties and the simplicity of it and I was sold. They also deliver all the soap products you will ever need-face, body, laundry, dish washing and surface cleaning! Its all eco-friendly and lovely feeling on your skin. I feel AJ is one of the best salespersons I have ever come across. He is sincere, addresses your concerns, very knowledgeable about his products and is always pleasant. Epi was my installer with a helper and they also did an excellent job. They were attentive to my needs and explained what they were doing, asking permission where my input was needed. All employees arrived at the set time, were clean and neat in appearance and were cordial and respectful of me and my property. I feel this product enhances my prtoperty and my health and I have no regrets for making this purchase.

I do not recommend. We had a technician come out to quote, and it immediately felt like a scam and…read moreinsincere. The technician seemed like an MLM salesperson, and I felt uneasy. He was unprofessional, just putting his bag wherever he wanted, no shoe covers, using uncomfortable sales tactics like a snake oil salesman. This company also goes by Rainsoft, and the technician even said they changed office locations, causing many old customers to be unable to get new filters. I would avoid this company completely.

We recently moved into one of the neighborhoods adjacent to Fairbanks Ranch. Our new home didn't…read morehave any whole-house water filtration, and a friend from the Rancho Santa Fe area highly recommended Ethical H2O's Inspire whole-house filtration and salt-free conditioning system. Looking back, we're really glad we took their recommendation. OUR WATER: Our home is served by the Olivenhain Municipal Water District, which is known for having very hard water. Scale buildup is a challenge. OUR SALES EXPERIENCE: What impressed us first was the sales experience. Ariane took the time to educate us on the differences between water conditioners and water softeners, answer all of our questions, and explain the different product options without any pressure. She walked us through the pros and cons of each system and emphasized that the best choice depended on what we wanted from our water treatment system. We never felt like we were being sold something--just educated so we could make the best decision for our home. WHY WE CHOSE INSPIRE: We chose the Inspire system because we wanted a salt-free, low-maintenance solution. One of the biggest selling points for us was its expected service life. Ethical H2O explained that the filter media has an expected lifespan of about seven years before it needs to be changed out. Because we installed the system through them, Ethical H2O will also reach out when the time comes to test the filter media and determine whether it needs replacement. We especially appreciated that the system uses well-established, widely respected components, including a Clack control valve and Pentair tank. That gave us confidence that the equipment should last and that replacement parts and service would be readily available if they were ever needed. At our previous home, we had a citrus-based NuvoH2O Manor Trio system. While it worked reasonably well, it required replacing the cartridges every 6 to 9 months. We wanted a solution that required much less ongoing maintenance. OUR RESULTS: The system has been fantastic. The biggest surprise has been our electric kettle. Before the installation, we would start seeing scale buildup within a day or two, even when using tap water filtered through a PUR pitcher. It's now been over a week of using the kettle multiple times a day, and there's barely a hint of scale. Based on our experience so far, it's performing even better than the NuvoH2O system we had in our previous home. It's also reassuring to know that we're not only reducing scale but also filtering out chlorine and other contaminants throughout the house. We also appreciate having filtered water available from every faucet in the house instead of only from a single drinking-water tap, so we didn't need to do anything special for the refrigerator water line. OUR INSTALLATION EXPERIENCE: The installation was smooth, professional, and very clean. Ethical H2O works with a recommended plumber, but they also welcome customers to use their own plumber if they prefer. We decided to go with their recommendation, Chris Erbs Plumbing, and we're glad we did. The installation included connecting the Inspire system to our home's main water line and routing the regeneration drain to our existing sewer cleanout. Everything looked neat and professionally done. The plumbers completed the system's initial regeneration cycle, then took the time to walk us through its operation and maintenance before they left. Since they were already going to be on site, we also arranged directly with Chris Erbs Plumbing ahead of time to replace our water heater during the same visit. Being able to complete both projects in a single appointment made the entire process even more convenient. OUR RECOMMENDATION: If you're considering a whole-house water filtration system, I'd definitely recommend talking with Ethical H2O. Ariane made the selection process easy by helping us understand our options instead of trying to sell us the most expensive system, and Chris Erbs Plumbing did an outstanding job with the installation. The combination of knowledgeable guidance, quality equipment, and professional installation made the entire experience well worth the investment.

Super knowledgeable and willing to help with the contractor so I don't have to remember everything.read more

Just posting an update from 2020 that I am still very happy with my water purifier 5 gallon tank…read more Traded it in for a 20 gallon tank that I did not need. The service is professional and the owner Jeff always polite and staff or owner comes and fixes it if there any issues at all. I pay $20 a month saving me another $20 so I don't have to get bottled water from the store or any other company. Very clean tasting two small tanks reverse osmosis. Great for drinking and cooking. This company has been around for over 30 years and offers a variety of health-oriented equipment and services.

I have been doing business with Jeff for some time now. Originally bought a wonderful Miele vacuum…read morecleaner. One of the best decisions I ever made. The thing has held up now for years, and still has tons of power, is quiet, has a Hepa filter, is easy to use, and aesthetically pleasing. On top of that, Jeff let me make interest free payments over the course of a year. I also have been renting a water filter from him for years. The best filter at a good price. Cheaper than buying one if you live in an apartment and just want it for the kitchen sink... thanks,

Great company! We've been using their water filter system for ten years. Recently just got a new…read moreone. Everyone seems so nice and friendly every time I call. Our water tastes good.

We wanted to replace our 20 yr old Halo water filtration unit because we installed 2 new bathrooms…read moreand found that the hard water scale was leaving spots on the brand new bathroom fixtures and counters, even though we were meticulously cleaning with squeegees and microfiber cloths. We did extensive research and knew that we wanted a maintenance-free, whole house water filtration system. No adding salt, no replacing filters, no multiple tanks in your garage, etc. Molly from Superior Water was so friendly and informative on the Waterboy filtration system, explaining the history of this family-owned business, the longevity of their many of their happy employees, and the construction of the Waterboy units, made in San Diego. The installation was super quick and efficient, led by the expert Rowan and his buddy - the two of them were so synchronized, it was impressive to watch. They had the old Halo unit removed and the Waterboy installed in about a half-hour! The Waterboy has an automatic, scheduled, weekly clean-out, and they took the time to extend the run-off water to sprinkle the drier sections of our lawn and garden. Molly tested the filtered water, confirming that the Waterboy was filtering out the chlorine. There are still minerals in the water, but they easily swipe off with a finger. We feel more confident that our quality bath fixtures from Ferguson Home and California Faucet will have a nice long life with Waterboy. Yes, we recommend Superior Water, it was such an easy decision.

Service Technician Ron came by and serviced our 15 year old tankless water heater. Extremely…read moreknowledgeable while also being very personable. Highly recommend this service provider.

Morgan and his crew have been great to work with thru the years. We had an emergency right before…read moreThanksgiving one year and they worked late at night to get problem fixed. We have used several other times and always quick to fix.

Kyle is great and really knows all about water systems. He came out, evaluated our systems, tested…read morethe water, let us know it would last about 2 more years and gave us recommendations for future units as well as a budgetary cost. CONCLUSION: I Highly Recommend this company!

I got their unit installed about 6 years ago. Worked fine. There was a glitch recently. The system…read morewas not softening the water. I had to go thru Hague Water Chula Vista. They over charged me. Technician visit is 159$ The component which they replaced was about 200$ to 250$ per ChatGPT. I actually wanted to install some more units from these folks. The guy in charge was ruthless. In all, he charged me close to 600$. I will not do business with these guys anymore. I feel ripped off

WPS has been servicing my water filtration system in both of my houses for years. I highly…read morerecommend both their product and service. I own a daycare and I use a lot of water for making baby formula. I trust the quality. My toddlers love the taste of the water and enjoy sipping it throughout the day. It keeps them well hydrated. The technician is the most professional I've experienced at maintaining my water system. Everything is reasonably priced too. Don't go elsewhere!! WPS offers you a great experience in every way!! Love it--

I grew up in the 70s with Culligan and then Rayne coming to my childhood home every few weeks with…read morea large canister to soften the water. So when I could no longer take the hard water here in San Diego, I looked at the above plus a company that Costco works with. I was astonished at the prices and then the hard sales tactics. So I did some internet sleuthing, kind of figured out what I thought I needed and came up with questions that I would ask companies about their systems and service. After a series of informational interviews, WPS won the install. They knew what they were doing, they could answer the questions without giving me a sales pitch or a bunch of nonsense. If you call around to a number of companies - you will hear nonscientific gooblygook. They installed my system about 5 years ago and I've had no problems at all. I don't know if any install is straightforward, but mine is in a narrow unlit closet and they had to figure out how to tie it into my existing plumbing. (I had had a well known company put a system in 20 years before and they did not tie it into the drainage successfully and the first time it charged, water leaked into the house flooding my downstairs - that's why I put up with hard water so long - you really want a company that doesn't take shortcuts cuz water damage is a pain). About once a month I check the salt levels and add salt if needed. No long term service contracts, no problems. My daughter, who has curly dry hair, has been ecstatic about the change in our water softness! Eugene was out today to reinstall my system - I had a flood for a clothes washer and the water restoration people had removed the system. I wanted WPS to do the reinstall because I trust them completely. Can't believe that I didn't give them a yelp review when they did the install, but it's always such a pleasant experience dealing with WPS that I wanted to give them a shout out. Thanks!