Do not use this company for shipping anything valuable you want signed for. They will forge your…read moresignature and just leave it outside. Then they will do nothing because they outsource their deliveries to a third party. Literally they commit a crime and they could care less

Horrible customer service experience at this FedEx store location. I had a few items to return,…read moresome thing I've done several times before. I brought the items plus the QR code to the FedEx store. They scanned the QR code, and printed the return label, then told me that I needed, the original packaging to return the items. This is never been a requirement before. Instead of acting with service orientation and providing me a box to complete the transaction, they said that they would have to charge me for any and all packaging so disappointing that they didn't use this opportunity to educate me and also help me.I won't plan to use the store ever again.

This store has excellent employees. They are always cheerful and helpful. The store is clean and…read morewell organized. The equipment is always in good working order. Pleasant speedy experience.

No major hurdles to deal with at this location. Nice people, efficient, knowledgeable, and ready to…read morehelp!

I went in for a return & that was the nicest customer service ive ever had in a shipment facility…read more 5 stars!

Great place to do business! Professional owner and employees!…read moreCurteous and helpful! Outstanding customer service! Thank you! KPer

I'm glad we have a Yelp! so we can draw attention to our small businesses. I just got in my car…read morefrom conducting business here and was so pleased with everything I wanted to make sure I submitted this review before I got distracted. I've been here before but I think management may have changed since the last time I was here. Regardless, these folks are excellent. This UPS Store has all of the positive attributes you look for: centrally located, friendly, efficient, patient, helpful, and, surprisingly, quick. They were well staffed and, I'm happy to report, everyone both behind the counter as well as the customers were wearing face masks! I would love to write a longer review, but what more is there to say? Ooh! A couple of more things: This may not be the closest UPS Store to where you are but I would definitely recommend you consider them. I mentioned the location is great but forgot to point out there is plenty of parking. It is located right off a major road in Hilliard with traffic lights on two sides of the shopping center. (I know, that probably seems like a silly thing to mention, but it really makes getting in and out much easier and, if you are like some people that I know and love, you'll feel much more comfortable driving in and out at a light rather than having to time your exit across a few lanes.) Plus there are a lot of other great businesses around including a Kroger, Arby's, a sub shop, a Chinese restaurant, and, at the end, a motor vehicle and driver license bureau so can kill (more than!) two birds with one stone. :-)

I didn't feel welcome, dropping packages here. I was met with brusque service, it was not…read moreforthcoming and accommodating. Once the packages were submitted and accepted, things smoothed out. Compared to other locations, I would revisit the training curriculum here in regards to customer service.

Recently tried to send two small packages back to Amazon about 15 pounds 10x16 inches each. Nick…read morethe manager said he couldn't take it because there were two boxes. I asked what I needed to do. He said I could tape them together. I said cool can I use some tape. He says nope then proceeds to try and sell me tape so I can send my package. This place is absolutely ridiculous. Prepare to be nickel and dimed. Customer service is poor at best if it exists at all. Avoid this place at all costs!!!

I stopped in to return something to Amazon. Unlike the store in Clintonville, which I would avoid…read morelike the plague, it was a quick and friendly experience.

The employees (perhaps owners) are always so nice when I drop off my packages. They greet me with a…read moresmile and work through customers in a tinely manner.

Needed to drop off a package so found the closest UPS Store while I was out running errands…read more Understaffed but a convenient location off Sawmill Road. Service was friendly and when it was my turned I handed my boxed item, pre-paid return label was scanned, and receipt was printed. Would recommend and was a nice store/location inside and out.

Beautiful Post Office! I love that they are open later than the the other Post Offices…read more Very nice and helpful USPS clerks.

Very friendly staff here. It's too bad my first experience here came off a little bit weird on them…read morebecause it was right when I moved to my home and I was very nervous that the post office lost my wall mount for my TV. Now thinking back to that, I think how silly that I was and I could have approached that situation a little differently back then. Today I learned how nice the post office staff here are and want to help you with your mail. I was just trying to mail out my wedding slideshow for my in-laws today and they were so helpful because I didn't know that the package I selected would have cost so much just to send to Cincinnati. Instead of choosing priority mail, the post office worker had me go with first class which end up costing less than the price priority was costing to send out the CD. I am so happy I came here today and can't wait for my in-laws to open up their package on Wednesday! I know they will be so happy to see our slideshow from my wedding. It will just brighten their day!:)

I used Sunset to ship internationally many fragile items to my other home in Athens, Greece and I…read moremust say that the professionalism and service I received was amazing. I was provided ahead of time with a very reasonable quote and there were never any additional hidden costs added. All of my items were packaged up so secure and in proper sized containers that I felt at ease that there would not be any surprises when the items arrived in Greece. The items arrived in a timely manner and I was even provided with a follow up call afterwards and asked about my experience. If you are going to be shipping internationally, I highly recommend that you call Sunset. You will not be disappointed.

Sunset did a great job with shipping my work equipment out to our new location in Canada. I was…read morevery impressed with their packing skills, staff was professional and highly trained. They ensured that all of my items were safe and secured, which was a huge plus. Everyone was assisting me in every way possible and making sure I was satisfied with the entire move, which I was! They also offered me reasonable rates for shipping by air and overseas, stayed within my budget which was great. I highly recommend working with them.