Amazing time here at Atlantic Honda in Bay Shore! Everyone was very helpful and knowledgeable. I…read morewas in and out, which is rarely ever the case at any car dealership. Couldn't say enough good things!! Thank you all!!

Absolutely horrible experience. The first time we used Atlantic Honda service the experience was…read morefantastic. Constant service advisor attention, relatively quick shop time and friendly staff. Today was an absolute disaster. We showed up to a 10:00 appointment I made in advance online for an oil change, inspection and diagnosis of some suspension issues. Immediately from walking in Kris Hernandez had an attitude with us. After approving the diagnosis work and service we were left with no update or work on the car for 4 hours. Kris never left her desk in that time to check on us or anyone else. They have a text line for updates except they only respond when they want to. After 5 hours of waiting we finally knew what was going on with the car and not everything was even done. When I said to Kris that no other Honda dealership acts like this she responded with a snobby "I'm pretty sure they do" well, I'm pretty sure they don't as I've used both Advantage Honda in Smithtown and Mariano Rivera Honda in Port Jeff Station and neither one ran like this. Please for your own good use either of those dealers. We are currently 5 hours into this and I'm DONE. I said cancel the repairs post diagnosis because I want to go home. 5 hours and we are back to square one

Horrible service from BMW of Bay shore, more specifically from their employee Kerly, i purchased a…read morevehicle and went on vacation, 2 days later Kerly is calling saying she needs the car back after i paid for it because she did something wrong on her end. Keely's job is not my fault why should i have to return a vehicle i paid for just because a employee did their end wrong?? would NEVER come back to this establishment.

Walked into the dealership, it wasn't really that busy. The front desk girl was nice to me, asked…read moreher that I wanted to test drive an M3 as I waned to trade in my I4 M50 for something gas powered. She went to grab who I assume is the manager, rudest guy ever. He said I couldn't test drive an M3 and I said that's ok. Then he proceeded to advise me he had one on the second floor and said he couldn't take that one out sarcastically. Obviously wasn't asking for him to do that and was such an unwarranted comment. I was shocked and simply left the dealership. If you're shopping for a car, go to any other BMW dealer then this one, maybe you'll get treated better than I was. Didn't even get my car appraised, oh well. I learned my lesson, don't go to these Bay Shore dealers, that have a bad reputation for a reason. Wish I was recording to post it on my Tik Tok.

After several communications with Jesse (who I found out was the Internet Salesperson). Jesse told…read moreme they would do whatever it took to gain my business and they would not risk losing my business over a few bucks. I just spent 2 hours with a junior sales manager who couldn't have been more than 28 years old. He proceed to tell me my trade was not worth more than $6000, even though I presented two offers over 7,000. I had my eye on a particular car and he claimed his price was $4000 higher than what I was willing to pay. Typically Used Car Salesman. I will never do business with this dealership!!!! Mike as I appreciate your response. I've moved on to a dealership that's values me as a customer and my business.

don't usually leave reviews, but this experience was bad enough that people should know…read more My car has been sitting at the dealership for 8 days, and despite the situation, they refused to provide a courtesy vehicle, claiming they're "backed up." That might be inconvenient--but what happened next was flat-out dangerous. My vehicle broke down in the middle lane of the Long Island Expressway during rush hour, creating a serious safety hazard not just for me, but for everyone around me. I was stuck in live traffic, nearly getting hit, and left to deal with it on my own. No urgency, no support, no accountability. I've since opened a case with corporate and filed a complaint with the National Highway Traffic Safety Administration. With the severity of the incident and the magnitude of warranty repair, blown engine, I look forward to updating that Chevy did the right thing and at least provided a courtesy car under there GM courtesy transportation program

Had a wonderful experience at their service center. Took care of me extremely well even though I…read moredidn't purchase the vehicle from them. They were very honest and friendly with everything. Would see them again for all my future service needs.

Worst experience with any service department in my life. They damaged my car and failed to own up…read moreto it. They also try to sell you things that you absolutely don't need as well. Total scam artists! It's a shame because the sales department is awesome! The owner should look into how his service department is run or should I say not run. Stay far away from these guys.

Michael Collins, the manager at Atlantic Cadillac in Bayshore, is truly a class act and the…read moredefinition of professionalism. From the moment I walked in, he made me feel completely comfortable and valued as a customer. I am a car enthusiast who has purchased several high-end vehicles over the years, and I currently own three cars that each exceed six figures -- so I have experienced many dealerships and sales environments. I can confidently say this was one of the best experiences I've ever had. Michael made the entire process smooth, transparent, and genuinely enjoyable. Every question I had was answered thoroughly and respectfully, and his demeanor was consistently polite and attentive. At no point did I feel pressured or rushed. Instead, he focused on understanding exactly what I wanted and did everything possible to assist me. That level of service is rare today. In a time when people are quick to complain about the smallest inconveniences, I felt it was important to recognize excellence when I see it. Atlantic Cadillac is a stellar dealership, and Michael Collins exemplifies what outstanding customer service should look like. If you're considering purchasing a vehicle, especially a luxury one, this is absolutely the place to go. An exceptional experience from start to finish.

Bought a 2017 Cadillac Ats 2.0T with roughly 30k on it. All was good until the transmission went in…read more6 months after purchase. Warranty they sell is just as bad as this dealership. They stand behind nothing and offered 0 assistance. I hope they close soon absolute crooks do not a buy a car here you will regret it!! Trust me I'm into this car for 4k and counting and owned it a year and half and put 7k on it spent 4 months in shop so far.

We recently purchased a pre-owned Lincoln Nautilus from Bright Bay. Brad Drexler was the salesman…read moreand he, along with the Bright Bay finance team did a great job walking us through the process. We have worked with Brad on the purchase or lease of six cars over the years. The purchases reflect our needs over the years; from minivans to convertibles. Kudos to Brad and Bright Bay! Highly recommended!

Tom Cali is an excellent salesman. He is so professional, patient and helpful. We went to buy a…read morepre-owned Lincoln Nautilus or Aviator and he was so patient with us and just made the whole experience a Real Pleasure. We will be recommending everyone we know to go to Bright Bay Lincoln and that is where all of our future purchase will be. Also, Prescott in finance was honest, caring and wonderful too. FANTASTIC EXPERIENCE ! ! !

I found a great used Honda CR-V here in their "clearance" lot. Because of a terrible experience we…read morehad elsewhere a few years ago, my husband and I were very leery of dealerships. Our salesman Paul was helpful and straightforward with us. He and one of the managers did everything they could to get us to take the car home that day, which wasn't entirely a bad thing. However the stress began when it came time to sign papers. It was the end of the day and everyone was ready to go home, including us. We wanted to take our time and thoroughly review all of the paperwork. The numbers weren't making sense to us or adding up. Finally they claimed they must've made a mistake and "accidentally" entered a fee twice. This fee was around $2,000 so that was quite a mistake! This seemed very shady so we were ready to walk away, but in the end we decided to go through with it since it seemed like everything worked out in our favor. In conclusion, we did experience some unnecessary stress and they may or may not have been trying to pull a fast one on us, but we love the car and liked the salesman we dealt with.

Went to Atlantic Audi to get a brand new lease. Met the sales team and manager who all welcomed me…read morelike family. The attention to detail was astonishing! Mike did a excellent job going over the vehicles and pricing. Best thing is I work for the same auto group & saved some $ too :) Thanks for helping me with my trade in guys and gals!

Sold my truck to them. They gave me a great price for my truck-best offer I received. Their lot is…read morefilled with high quality cars in really great condition. Ed is first class, professionalism at its best. You don't get the pushy car dealer feel at this place. I will definitely put them at the top of my list for next car purchase.

We sold our 2008 Toyota RAV4 to Long Island Auto gallery. Stephen was personable,…read morefriendly,attentive,and gave us the best price possible. He made the process extremely easy for us and did not play games.We would highly recommend Stephen and the Li Auto Gallery team to anyone trying to sell a used car.