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    EVS Pet Urgent Care

    4.6 (31 reviews)
    Closed 10:00 am - 7:00 pm
    Updated 1 month ago

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    Response time

    20 minutes

    Response rate

    100%

    Services - EVS Pet Urgent Care

    Emergency pet hospital

    Dental care

    Dental cleaning

    2 More Services

    Dental extraction

    Pet physical or wellness exam

    EVS Pet Urgent Care Photos

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    Recommended Reviews - EVS Pet Urgent Care

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    Reviews With Photos

    Waiting room

    If I could give 10 stars, I would. We brought our dog Ollie into EVS Urgent Care of Northbrook just 30 minutes before they closed, worried and stressed. From the moment we walked in, Dr. Rosen and the entire team were incredibly calm, kind, and patient -- not just with us, but with Ollie, who is usually very anxious in clinical settings. Instead of rushing through or offering a quick patch-up due to the late hour, they took their time, explained all of our options clearly, and walked us through each possibility with care. They performed full diagnostics and had a pneumonia diagnosis in under an hour -- something that took us over eight hours to get at a full emergency hospital last year. What really got me? Ollie, our sweet but nervous boy, chose to sit next to the staff and get pets rather than sit with us. That's how comfortable they made him feel. We left with answers, a solid treatment plan, and immense gratitude. They even stayed late to make sure every test was run and every question answered. We felt heard, supported, and cared for in a way that's rare in urgent care settings. I cannot recommend this team enough. They're absolute angels.

    Celeste B.

    My dog, Lucy, hadn't been feeling well and needed to be seen. I was in the middle of trying to transition her to a different vet (the old one wasn't great) and other vets in the area were completely booked. I ended up seeing that they had this urgent care inside the PetsMart so I thought to give it a try. Compared to an ER visit at pet hospitals in the area at $225, this urgent care only charged $115. Because of her current condition, they had to do a complete blood panel and when that came back with extremely elevated levels, they only recommended other tests that they felt was needed in order to treat her symptoms. The vet that she went to before, didn't really address the issue and it seemed like they were too quick to recommend tests left and right without actually looking at her past medical history. Coming to EVS was a night and day difference and I wished we went here sooner. Our tech was super nice and she brought us bottled water while we waited for them to run their tests. Both tech and doc were very patient with our questions, thorough at explaining everything and even went over charges before administering services so we knew what to expect beforehand. Having worked at a hospital setting in the past, they say that when patients and family members receive bad news, they go into a state of shock where they are listening to what the doctor is saying but it's not actually sinking in and processing for them to comprehend the entire scope of the situation. Having actually experienced that state of shock first-hand, I am so grateful that it was with such a great care team and they were patient with all of my questions and they even called the next day to follow up on how Lucy was doing. I would 10/10 recommend this place to anyone that needs urgent care for their fur baby.

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    1 month ago

    Got in within 25 min. Staff were awesome - and took great care of my cat! We will definitely be back.

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    4 months ago

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    3 months ago

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    4 months ago

    Everyone was great. My dog was not nervous at all. Dic very caring, tech was awesome

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    1 year ago

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    Jordana R.

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    2 years ago

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    5 months ago

    Wonderful exotic animal vet and staff! Timely, kind, and truly cared for the best outcome!

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    10 months ago

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    11 months ago

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    2 years ago

    Really great experience-- we couldn't get into our vet for at least a week-- so glad we came! Staff was wonderful.

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    2 years ago

    Fantastic experience for my injured dog. Dr Rosen and staff were great! I recommend them! Super professional

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    1 year ago

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    2 years ago

    Very kind and thorough staff who diagnosed my dog with a back problem our regular vet totally missed.

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    Ask the Community - EVS Pet Urgent Care

    Review Highlights - EVS Pet Urgent Care

    Rosen listened to my concerns about avoiding overmedicating my cat.

    Mentioned in 4 reviews

    Read more highlights

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    Veterinary Specialty Center

    3.1
    (504 reviews)

    The Veterinary Specialty Center ("VSC") is amazing and I highly recommend them. They definitely…read moresaved our dog's life. The Critical Care Team is phenomenal, including Doctors Vietti, Montaque and Sharpe and their amazing group of nurses Barb, Jamie, Megan, Brittney, Brit and others. We brought our dog in while having significant respiratory distress. They tried to get him to breathe on his own by using High-Flow Oxygen, with no success, and had to put him on a Ventilator. Our dog was able to breathe in oxygen but was unable to exhale the carbon dioxide as it was getting trapped in his lungs. After numerous tests, they determined that he had Eosinophilic Bronchopneumopathy (EBP), a respiratory condition that was attacking his lungs, causing inflammation and an excessive amount of secretion build-up. Because of the inflammation, the secretion build-up was partly blocking his airwaves, preventing him from being able to expel the CO2, which is very toxic and dangerous. Although they were familiar with the EBP, they never saw an instance in which it impacted a causing the airways to get blocked. Long story short they did an amazing job identifying a very unique situation and saving our dog's life. They provided great care during the week our dog was at VSC and communicated very well throughout the process. Not many dogs make it off a ventilator once they are put on one; we were one of the lucky ones. I would never go anywhere else if my dog was critically ill.

    I first went to this clinic about two years ago when my senior dog collapsed and had a seizure. By…read morethe time we arrived, he was already doing much better, but we didn't want to take any chances. We lived only 10 minutes away and didn't have time to research other options. Looking back, it felt like a money machine. They ran a bunch of tests, including some that our regular vet later said were absolutely unnecessary. After all that, they still couldn't tell us what was wrong. What they could do was recommend leaving him overnight on oxygen for around $2.5k per night. Ridiculous! Of course I said no because he was already much better. We left with a $1.7k bill and no diagnosis, only guesses. They also referred us to a specialist, where we spent another $1k on tests only to be told that our dog was fine. Fast forward to recently. My dog has colitis and occasionally has flare-ups. He developed diarrhea and, unlike previous episodes, stopped drinking water. Our regular vet got us in the next morning, but I was worried about dehydration overnight, so I called this clinic because it was late in the evening. I specifically asked whether they could evaluate him and give him fluids to help get him through the night until his appointment. I explained that he already has a known history of colitis and that we already had a plan with our regular vet. Women on the phone was very rude and basically told me that none of that mattered. I was told they require a standard list of diagnostic tests no matter what, and then the veterinarian could decide if even more tests were needed. When I asked if we could skip the full workup and just provide supportive treatment, I was told no, that's their policy. So instead I went to another emergency clinic in Buffalo Grove. They gave him fluids, got him hydrated, and sent us on our way to follow up with our regular vet the next day. No endless testing, no pressure, no trying to turn a straightforward situation into a several thousand dollar visit. Based on my experiences, this place seems far more interested in selling diagnostics than providing practical care. Stop giving your money to this clinic, they don't care about you or your pet, they only care about your money!

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    Nice doctors and nurses, but reception is very rude. We were referred to this office by Veg. The…read moreoncology doctor we saw was excellent! His assistant was also very helpful and kind. However, the receptionist was very rude. I used a debit card to pay for the charges, which I never use debit card and I have only used this debit card at this location. 4 days after using the debit card I have fraudulent charges against my account which Is being resolved by my bank, but I did notify BluePearl that they could have breach the same person was very short with me and defensive.

    Skunkmasters

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    4.7
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    My dog got skunked the other night and ran into our house scared. It was an absolute disaster that…read moreleft our home reeking of skunk and our dog stinky and traumatized. I frantically posted in a neighborhood group for recommendations and a couple comments told me to contact SkunkMasters. I am so serious that it was the best decision we made in trying to get our home and pup back to normal. David and I spoke that morning, and within 2 hours we were driving to him so he could help us deskunk our dog. He was so amazing with our pup, who was nervous about everything going on, and he had a very empathetic approach to assessing her and applying treatment. David is so incredibly knowledgeable about skunk odor removal and he even offers a home kit with instructions to get the smell out of our house. We had been relying on home remedies (aka vinegar) to help with the smell, but the drastic improvement in our home after only a couple hours of using SkunkMasters' kit was almost unbelievable it was so good. I truly can't recommend SkunkMasters enough. I was so close to spending $800+ to have an odor removal company come clean my house, and SkunkMasters was able to solve it quickly, easily, and more affordably--all with products that are non-toxic and fragrance free.

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    4.1
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    EVS Pet Urgent Care - vet - Updated June 2026

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