I want to share an outstanding experience at the Kohler Store in Irvine--specifically with Meika…read moreMack, one of their design consultants. In January 2026, we were having new quartz countertops installed and needed a sink. Normally, we would have just ordered something online and called it a day. Instead, we decided to visit the Kohler store, where we met Meika--and that decision made all the difference. First, her product knowledge was exceptional. She showed us the Billings workstation sink, a model I had seen online but likely would not have purchased on my own. In person, it was clear it was the perfect choice: beautiful color, smart design, and an exact fit for our cabinet. But the real test came on installation day. While installing the countertops, the installer noticed a scratch inside the sink that we hadn't seen before. We were scheduled to leave for a trip the following week and assumed we'd have to delay the entire install and wait for a replacement--an expensive and frustrating scenario. I called Meika, and she immediately took ownership of the problem. Within minutes, she set a solution in motion. Despite the fact that Kohler's East Coast offices were closing in 15 minutes, she somehow arranged for a brand-new replacement sink to be delivered to our home, on site, within two hours that same day. We were absolutely amazed. That level of service, urgency, and advocacy simply does not happen when ordering online. Meika turned what could have been a major disruption into a seamless, stress-free experience. If you're considering a kitchen or bath remodel, do yourself a favor and visit the Kohler Store in Irvine--and ask for Meika Mack. This is what exceptional customer service looks like.

Steven is the best agent in Kohler, he is awesome. He is explaining everything in detailsread more

This is by far the best plant store I've been to. The grounds are beautiful, staff if knowledgeable…read moreand the trees and plants are very well kept.

Everything was good. Was, because they are closed and moving the inventory to their Upland location…read moreand another further north. The old doubling of the lease cost did the trick. James and David were very helpful. Years ago, after our pool installation, we purchased a lot of plants for landscaping, which is an area they focus on with contractors. If you have a landscaping project requiring many plants of various species, the drive to Upland would probably be worth it. Prices almost guarantee it.

I had trouble finding a specific bulb for my ceiling fan at the big stores, and this place took…read morecare of me without hiking up the price. That was key for me -- they didn't rake me over the coals just because the item was hard to find. It was a cheap bulb and they treated it that way. As a result, they have earned my business for bigger purchases, along with referrals to friends. The woman who helped me was very nice. They aren't even an everyday retail store (just people working at office desks), so you may want to call first.

What a great service! David was exceptionally helpful in helping me find a LED light fixture I…read moreneeded to replace at home. The store didn't have the model I was looking for, but David offered to test couple similar models and we ended up with one that was a great option. Thank you!

I could not have asked for a more smooth buying experience from Houman and Studio H. From the…read moremoment I walked in, he was extremely welcoming and was open to all of my questions (and I tend to have a lot of them when I shop). What made it an even greater experience was how willing he was to answer my questions in the days leading up to delivery. The price as absolutely more than fair and he had exactly what I wanted and installed in a matter of days. On top of having a great experience in store, his installation staff also went above and beyond when it came to installing my chandelier. To sum it up, from walking in, and installation, it truly felt like a white-glove service. I would wholeheartedly recommend Studio H to my friends and family and they have earned a repeated customer!

Great service, selection and prices! Houman the owner went above and beyond to make this a smooth…read moreand easy process for me. I went past his business hours and even then he opened the store back up for me cause he saw me peeking through the window. I purchased my chandelier on Tuesday and he set up installation for the same week and by Friday noon, it was upCan't find that anywhere else. Next up is my dining room and it's definitely going to be from Studio H! Make that two stunning light fixtures from Studio H with the same great service by Houman! After the install was done he called to make sure I was happy. Looks gorgeous and I saved so much money by going to him. Looks almost if not exactly the same as a Restoration Hardware light

Everyone at the store on Cabot is great. We received excellent customer service. We just bought all…read moreour paint for the interior of home from them. Paint is excellent I will go back in the future

My husband and I recently visited the Sherwin-Williams store on Cabot Road in Laguna Hills to…read moreselect paint colors for our home's exterior. We were incredibly impressed by the exceptional customer service provided by Noah. In a world dominated by social media and AI, it was refreshing to have a genuine, human interaction with someone who truly cares. Noah was patient, knowledgeable, and understanding, taking the time to help us choose colors and answer all of our questions. He offered thoughtful advice and made what can be a difficult decision feel easy and enjoyable. We've always thought highly of Sherwin-Williams as a brand, and this experience reaffirms it -- because of people like Noah!

I'm a busy stay at home mom so I sent my mom to Kohler to help me get a quote for a few new toilets…read moreand she came back to me with great options and Corey G's business card. While I did not meet him personally, he was wonderful to work with via email and phone. Just a fantastic communicator from start to finish and even great customer service beyond the sale. His responsiveness and knowledge made our toilet purchase stress-free. He even helped us navigate an unexpected issue we had during our install and was so quick to offer a solution and even follow-up. It's rare to find someone who stays this attentive and helpful these days. So just wanted to give Corey a 10/10 recommendation and huge shout out for his professionalism, honesty, and genuine care throughout the entire experience. Ask for Corey for your next Kohler purchase!!!!

The staff her are very helpful. Jaime has helped me with my project and has been super supportive.read more

I recently ordered a kitchen sink from Reece, and while the experience started off frustrating due…read moreto delivery issues with FedEx, Reece's customer service completely turned it around. My kitchen had already been without a sink for several days because we were waiting for this delivery. We were originally told the sink would arrive on Monday, but then received a call on Friday informing us that it had only arrived the previous day and would take another three days to reach their showroom. Needless to say, I was extremely disappointed and expressed my concerns to the sales representative. What impressed me was how seriously the team took the situation. They understood the urgency, especially since we had no functioning kitchen sink, and went above and beyond to help. Rather than making me wait even longer, they personally arranged to carry the sink and deliver it directly to my doorstep on Friday (same day) . That level of customer care is rare these days. While the shipping issues were outside of their control, Reece took ownership of the situation and did everything they could to make it right. Because of their efforts, we had our sink in time for the weekend and could finally move forward with our kitchen. Thank you, Lisa (Reece), for the outstanding customer service and for going the extra mile when it mattered most. Highly recommended!

Renee helped us find our bathroom fixtures, toilet, and bathtub last year. She has helped us pick…read moreout all of our kitchen appliances this year. It's not as overwhelming for us when Renee is so knowledgeable and showed us exactly what we were searching for based on our style and needs. Renee answers all of our questions and has been easy to reach by email. There are many makes and models on display, the showroom is amazing!

Seriously the most amazing company! Brandon was extremely accommodating and kind! The delivery guys…read morewere awesome. Look no further definitely buy here. Best deal around money well spent.

What else can I say about South Coast Shingle that I haven't already said??!! Well, after checking…read morethe weather this morning and realizing the upcoming roof repair we have scheduled for Tuesday morning isn't going to work because the weather has changed and now it's supposed to rain Tuesday. Of course, my first reaction was to freak out, but after a few minutes, I calmed down and called Brandon, the manager of South Coast shingle, on his cell phone and told him of my dilemma... he immediately offered to have one of his employees meet me at their location even though they're closed in observation of the holiday so that I could pick up the materials I need to do the repair on Monday before the rain comes on Tuesday. Now, obviously, not everyone gets this kind of service unless you're a loyal 30-year customer like myself, but this kind of service is reminiscent of the olden days where people went out of their way to help you! This is what you can expect from South Coast Shingle each and every day to the best of their ability and this is why I highly recommend South Coast shingle for all of your roofing needs and there's no reason to look anywhere else!... no seriously, just go to South Coast shingle and forget everyone else! Thanks a million, Brandon and Matt and all of the team at South Coast Shingle and thanks a million, and Merry Christmas doesn't seem like enough to say, but I do appreciate each and every one of you! Bill Priebe Owner of B.P Custom Roofing (since 1992)