I've been coming here to have keys cut for my business for a year now and the service is lacking,…read moreto put it lightly. The gal working the counter is curt and not very helpful. Expect to wait about ten minutes for someone to hopefully show up and cut keys, then give up and track someone down yourself. There are old workers milling around the store doing inventory and chatting, but none of them have time to help cut some keys? Look, I get it, cutting keys by hand is tedious, time consuming, and probably annoying. But telling a customer that "it's a lot of work, I can do it later" is not a good way to run a business and retain a customer. I'm happy to drive a little further to find someplace that's more willing to help.

I love going into this shop, in a way it feels like stepping back into the 1980s-or maybe even…read moreearlier.The old-timey feel and staff of the place makes it welcoming and the staff are super helpful for finding stuff. I went in the other day just to find some tiny screws, and they have a huge selection-better than Home Depot, and you can get someone who actually knows what they're talking about to help you find some random screws that cost $0.26 cents each. Where do you get that kind of service nowadays? The shelves are packed with just about everything you need for any kind of small or medium project around the house. Hope you stay in business forever!

Great place to have screens repaired! Quick turn around and affordable. Great local store for basic…read morematerials and small projects.

Gene and Billy took great care of me, and they always will. Great prices, great customer service. I…read morelove coming here.

I always come here to get furnace filters for the hard to find sizes, and they don't let me down…read more The people are very nice and always helpful. Also, there is excellent value.

This location is much larger than the Ace near me. I only came for one thing so my visit was short…read more Everyone here was so nice unlike other hardware stores. I need to come back when I have more time. This is a great place.

Great local hardware store! Denault's Ace Hardware is a…read morereally nice place with a welcoming atmosphere The staff is always friendly, helpful, and ready to assist with any questions They have a great selection, you can find pretty much everything you need for home projects and repairs It's convenient, well-organized, and much easier than going to big stores Highly recommend supporting this local business!

They have a great inventory of a variety of products. The staff is very friendly, and we're always…read moreasked if we need help as we shop.

I've been working with Carlos in the doors and window department, not sure that's what it's called…read morebut that's where I've been purchasing my interior and exterior doors for my remodel. Carlos has been really nice to work with, makes it less daunting when the people you do business with are helpful and kind. Remodeling to me isn't a blast, so these inherently small acts of kindness and reliability mean a lot.

Just like what others have said about the customer service and the door departments. We went into…read morethe store to look at front entry doors. Met a really smooth "friendly" salesman. He took us to his desk and scheduled a home visit to measure. Not only did he never show up, he never called. Disappeared. Will get my double door elsewhere.

I went to the Lowe's here in San Clemente yesterday, and was helped by three staff members, first…read moreRyan, then Kent, and finally Michelle at checkout. All of them went above and beyond in helping me get the supplies I needed for my project at a great price. Definitely coming back for my next project!!

This has to be one of the worst Lowe's locations I've ever been in and this isn't the first visit…read morehere. Spoke with two associates today when asked if I needed help. Waited 15 minutes in the door/window section and no one ever showed up. Asked the customer service desk for help and again no one showed up. Should be called Lowe's "DIY" Home Improvement because you either can never get someone to help you or they have no clue. August 28, 2026, 2:30pm, whoever this manager is should be launched. If I have questions in the future on a project I'll be sure to go to ACE Hardware or Home Depot. Pull your heads out of your asses. Gets a one star because I can't post without giving them something.

My husband and I first met Andrew (Andy) when we went to Home Depot looking for closet doors for…read moremultiple rooms in our home. He was incredibly helpful, knowledgeable, patient, and genuinely interested in finding exactly what we needed. He immediately stood out as one of the best sales professionals we have ever worked with. Our experience with him was so positive that when we later decided to replace two exterior doors in our home, we specifically went back to Home Depot to work with Andy and ultimately purchased both doors through him. Even though our contractors had offered to get the exterior doors for us through their manufacturer connections and handle the installation at a better price. We still chose Home Depot because of Andy. There may always be another option or a better deal somewhere, but trust, reliability, and exceptional service are much harder to find. Andy genuinely listens to his customers. He is caring, approachable, knowledgeable, and never pushy. He understands what you need, gives thoughtful and trustworthy advice, and consistently follows through. He truly under-promises and over-delivers. That kind of trust creates loyal customers. His follow-up was exceptional as well. Even when we couldn't make a couple of the appointments, he remained patient, continued following up, and kept providing us with additional options. He never gave up on helping us, and his persistence always felt genuine rather than sales-driven. We have literally raved about Andy to our friends and family. He deserves to be recognized and hopefully compensated accordingly for the exceptional service, integrity, and dedication he brings to his job.

I recently purchased my first home and have been making countless trips to nearly every home…read moreimprovement store in the area, including this Home Depot location. I grew up in Mission Viejo and have always enjoyed shopping here because they have a great selection of products and the staff is consistently friendly and helpful. On 7/10/26, I stopped in to purchase several electrical items and outlet covers. Trevor went above and beyond to assist us. He was patient, kind, and took the time to help us find everything we needed. He even found a few items we had been unable to locate the first time around, which was incredibly helpful. Trevor is a perfect example of outstanding customer service. Because of experiences like this, I will continue coming back to this Home Depot for all of my home improvement needs.

Their Garden section has a great selection of plants and flowers…read more They need to improve the checkout to pay for your items. There is always a long line and the people walking into the Garden Section are blocked by the line of people waiting to pay.

Good gravy I don't know of a Home Depot any worse than this one. After getting accustomed to Lowe's…read morein San Clemente having exceptionally good service, this one is a stark contrast in why I refuse to Home Depot for ANY OCCASION. I recently had to get some mulch glue. The garden center associate couldn't have been less helpful. She has never heard of such a product and pretty sure they don't carry something like that. I was told to go check out the plumbing aisle since that's where all the glue is. So I went over to the plumbing aisle and checked just in case. Of course the item wasn't there. I also tried to flag down an associate but he couldn't scurry away fast enough. I literally ran after him shouting EXCUSE ME!! CAN YOU HELP ME FIND A PRODUCT??? The associate couldn't muster any sense of concealing annoyance. He told me they only sell mulch glue online and walked away without any further assistance. Like help me get some heavyweight gravel off of the shelves. Check other items I needed help with. Nothing. And the parking here also sucks. The aisles are also very cluttered and brimming with end cap aisle products. Also don't bother attempting to purchase any terra cotta potters. I had to return all of them due to every items having scratches and gashes. I don't know who thought it was a good idea to even sell it in the condition it was in when I placed an order as an online pickup. All in all, much better to drive the extra distance to visit Lowes in San Clemente. The employees are happy to assist and the store is much cleaner and easier to navigate.

Great Store with helpful staff, there was one " nasty" Sales guy, upon My complain to the manager…read morehe was removed to anither Store ....they will help any Way they can, recently i took some old Paint to recycle and they actually came out ro pick it Up from my car, they were doinf with a smile....and it was free Love their service

Very helpful staff and great selection! Prices are fair, they also carry all the accessories do you…read moreneed to paint yourself. Endless selection, Can you tell her you were hoping to find they will have work in the mix for you. Worth checking out if you're remodeling your help!

I highly recommend Doheney Builders Supply great products and great service. It's what really…read morematters in our field of work!!! Thank you, Brandi JTC,Inc

Easy access from the freeway or coast hwy. Great help that…read morewill load your vehicle for you every time. Anything you need for concrete, doors and windows. Also - a great new showroom across the street on Doheny Park Road.