Prompt. Friendly. Knowledgable. Good experience. Upfront pricing. On Sunday afternoon, the shower/tub stopped draining. Plumbing issues are not uncommon in this older home. We are visiting from out of town with family in Rialto and were not familiar with any local service providers. Called plumber that has serviced house before, but no return call. Searched Internet and found Raul on 'aplumbers.com'. Called at 7:30am on Monday, and Raul was onsite within an hour. By 9am, Raul had completed service and we were using shower again. Great job! read more

After having the gas company come out twice to check our water heater and doing all they could we called Exact. I messaged them fairly late and I received a very quick reply. They arrived first thing in the morning the next day and were actually 15 minutes early. They replaced the water heater quickly and had my family back to normal after a few days of cold showers. After working long nights in the hospital a warm shower is all I wanted and Exact finally came through and took care of us. I would highly recommend them to anyone with water heater issues and plumbing needs. Price was great too. Thank you. read more

I hired Raul to replace the leaking water heater at my parent's house. He found a bigger problem that was not known to us....the water pressure regulator was broken and the incoming water pressure was 160 PSI!!! Thank goodness we were able to replace the regulator to prevent an even bigger problem down the line. Raul was honest and did not up sell and his quote was very reasonable. He and his boys did a great job! He will be my go to guy for any future plumbing needs. Thank you for your honesty! read more

These guys are AMAZING!!! We needed our drain cleaned, and we called at 7:30 in the morning. We got voice mail and left a message. Not even 10 minutes later, Raul returned our call, and said we would be next after his current job. 20 minutes later, he's at the house. That's service!! He gave us a fair price and did a thorough job. I will definitely use them again. read more

Raul was very professional, even wearing shoe covers. All appointments were kept and all work completed on time. He was very responsive to Yelp messages. I would call on him again. read more

I just called to request an estimate on a repipe and Raul informed me he doesn't have that service. He referred me to a company that a majority of his clients used. If we have any plumbing issues in the future (God forbid) I definitely know who to call. It's a bummer he doesn't repipe homes, Raul seemed like a great person to work with. read more

Amazing guys. I will recommend them to everyone. They came out when they said and where even early. They fixed my problem fast and I had water with in an hour of them coming out. read more

Raul is the best around. I've used his services a couple of times now and am always impressed. He shows up to the door in shoe guards which is very important to me and my wood floors. Very professional, timely and reasonably priced. No need to look any further! read more

Fantastic experience. They completed the job quickly and professionally, and for the price we agreed on, even though a bit more work was required than we had expected. The guys who came out were friendly and professional, and used appropriate COVID-19 safety measures (face mask, distancing, etc.). We definitely recommend them! read more

Raul replied promptly to a request for quote. An appointment was scheduled within 1 hour. Raul and son arrived on time, wearing protective gears (mask and shoe coverings). Raul was able to diagnose the problem and fix the clogged drain in a timely manner. He is knowledgeable and professional. I would recommend this business. read more

Saturday we discovered a leak. We called our home warranty company who provided a company that could not come until Monday. We need emergency services. The company never contacted us with a time. I looked the company on yelp and they had 1.5 stars. I read the reviews and said, "Oh hell no." I saw exact had 5 stars and all reviews I read were good. I called them. They came out & checked the meter which did not detect a leak. They thought it was a leak from the roof that was coming from the water heater exhaust. The referred us to PRC a restoration company who did discover it was a pin hole leak and the meter definitely was not registering it. We have Pex tube plumbing. I called them back out around 7:00pm and they came right out. They did an amazing job. Stopped the leak and the restoration company they referred to are doing a good job as well. I can't thank them enough. It was not their fault they could not originally find the leak as the meter was not even registering it. I highly recommend this company. Great customer service. read more

Reached out to Exact Rooter & Plumbing via Yelp's tool for an inspection on Friday 12/15. There was some back and forth using Yelp's message system which I thought was inefficient. Instead, called up Exact and got Raul. Within 2 hours, both Raul and his son made it to my parents' house. Granted I had another company come out the day prior and they did some work using a snake, but they couldn't get it fixed and suggested additional work I wasn't sure was necessary. When Raul came, he was upfront that most of the time it's just a clean-out using his tools and determination. Sure when enough, what could've been at $2k+ job for another Redlands company, Raul was able to make it happen. Raul was prompt and my mom said his son was very courteous. Kudos in my book to go along with cost. While I still like to get 2nd and maybe 3rd opinions, Exact will definitely be considered for future jobs. read more

Raul is awesome. He responded to my inquiry during off hours and promptly contacted me the following day. He was very accommodating and fit me in same day. I had a clogged drain in the master bath dual sink, and he was able to clear it at a great price. I would definitely recommend him to friends and family. Thanks buddy! read more

They were very professional and nice. Had shoe protectors on while walking through the house. Very informative, gave quotes on all the areas I asked about, very efficient. I will call them again for my plumbing issue. read more

Hot dang. Raul's the man. I called him at 7:25am, he had my kitchen sink flowing again and out the door by 8:50. Reasonable price, super nice dude. read more

This father & sons company was awesome! Fast response to inquiries, polite and professional service, thorough, and reasonable pricing. I would definitely use them again! Thank you guys, I appreciate it!!!! read more

Called and asked for Raul because most of the reviews are about this guy. Yelp does work!!!! We are extremely pleased with Mr. Raul's work and honesty. He was here within 30 minutes and did only what was necessary. We will definitely recommend Raul! Great Job! read more

I have used a lot of Plumbers in Redlands but I have found the right one in Exact. He does great work at a fair price and it doesn't get any better than that. He has been to my house three times. Twice it was later in the evening or on a weekend and I paid his regular fair rate. It is nice to find someone I can trust. read more

My water heater started leaking quite badly. I knew I was in need of a new one. Going through Home Depot's app I was sent someone from Rescue Rooter. After listening to the plumber go on and on about all the pipes needing to be updated, needing this and that to get up to code, and finally hearing it was going to cost $2200 total. I sent him packing, jumped on Yelp and made a call to Exact plumbing. Gotta say Raul from Exact plumbing deserves all these nice reviews he's been getting on Yelp. It's very rare to find someone in the repair/install industry that doesn't try and take advantage of someone. Raul was honest, quick, on time, and a class act all the way. He saved me $1200. Any plumbing needs in my future will be done by Exact. read more

I'm going to keep this short and simple. I was quoted one price. He showed up and charged me less. That means he is honest and doesn't try to get you for things you don't need. I'll be using them for all of my plumbing needs from now on. read more

Great, fast and honest plumber , Saved me lots of money, Highly recommend him , he came to my house to unclog a main drain pipe for which I was told by another plumber would be a very costly repair job. read more

Raul (owner) was fantastic. I texted him last night and he was able to come fix our outside spigot today at two. He was professional and fixed everything in no time. His price was more than fair and the results were better than expected. We've never needed a plumber before, but Exact Rooter is the first on our list from now on. Thanks Raul! read more

Raul came over right away. He was courteous and professional. It is so refreshing to find someone who is a trustworthy professional. He installed two faucets quickly and neatly. His fee for the job was very reasonable. Calling him for your plumbing needs is worry and hassle free. read more

Excellent service that returns phone calls quickly! Raul made sure that I was satisfied with the work and gave me a fair price on the parts that I needed to install read more

We had a termite contractor drill through an under slab water pipe in our master bedroom, and with this being Friday we thought that we would have to get a hotel room for a few days before a plumber would be available. In comes Raul Gonzales and his son Michael to save the day. I have the tune from Mighty Mouse playing over & over in my head. These two men came to our rescue in just the short time it took them to drive from their shop in Redlands to our house next to San Manuel Casino. They covered all of our furniture with visqueen, jack hammered out the concrete slab, dug out the pipe by hand, replaced the broken pipe, dirt AND concrete, all in about a two hour time frame. Very impressive. They also did a great job cleaning up everything and leaving our house as clean as possible. My wife was quite upset with the broken pipe situation, but the professionalism of Raul & Michael put my wife at ease and she felt very good about the repairs made by these men. Highly recommended. read more

Raul just fixed a main line sewer stoppage for me. He picked up ghost phone the first time I called, gave me a reasonable quote with a worst case scenario cost, and then was at my house 30 min later. He then proceeded to fix my stoppage and stuck to his quote. I was 100% completely satisfied with their service and would recommend them to anyone. Fast service at a reasonable price. read more

Found Exact Rooter& Plumbing on Yelp. Responded to my call immediately, the price was reasonable when I asked for a quote and was at the house within 30 minutes. Raul and son fixed a toilet I hear water running continuously for months. read more

As a handyman myself, I truly appreciate quality, and professionalism. I had a Thanksgiving plumbing nightmare that was beyond my scope. I called and they got out to my house within a couple of hours from when I called. I was quoted an extremely reasonable price and they fixed the problem quickly holding to the quote. There were no surprise changes or any "Up Selling". They were so good that now when I need to refer a plumber in the area to my clients, they are at the top of my list and my first call. Awesome job! read more

I had the technician Raul come within 30 minutes of me calling and asking for help. He came in and fixed it in no time. Very quick response and got the job done. I'm very impressed! read more

Raul is a consummate professional. I've used his services at least four times (unfortunately) for our old house's plumbing problems. He always arrives within the hour and resolves the problem. He's a nice guy too. read more

Best Service Technician I've ever done business with! I discovered that my water heater was leaking from the bottom. I knew this was bad news, so I started looking for a plumber. I would have done it myself, as I like to do most of my own repairs, but I had a feeling that some of the pipes/lines weren't done to code previously. Home Depot wanted to charge me $1,500 for the install, and it was a General Electric brand water heater. No bueno! I called around, and most everyone had the same range of $1,100...until I spoke with Raul from Exact Rooter. He was under a grand and I got a really good, honest feeling from him. He explained why his costs were lower than others, and the way he likes to do things. Then we set up an appointment for the next morning. The morning of the appointment for service, Raul calls me about an hour before and re-confirms our appointment. He arrived to my house about 15 minutes early, ready to get to work. The install went extremely well. He's very knowledgeable in his craft and is willing to explain everything he is doing to you...which is good for me, because I like to learn how to do things. He's very polite, and extremely professional. Even my dog liked him! Even though I enjoy doing most repairs myself, I will DEFINITELY be keeping his number on hand. Because I'll know I'm not getting ripped off (which is a big reason I like to do stuff myself), and because I know he'll do it right! Thanks Raul! read more

Fast and great service!! Our drain had been clogged for a week. We used our own drain cleaner machine, rented a 100 ft drain cleaner from Home Depot and weren't able to clean it out. We had called one company before calling Exact Rooter and they were estimating to arrive between 4-6pm. Came across this company and decided to call them because all of the great reviews they had. The man who answered was very helpful even referred me to another plumber because I wasn't sure if we had a septic tank or connected to the city and he didn't want to just take my money. I was able to get clarification with our plumbing, called him back and told me his son would be arriving by 12. Sure enough he was here a few minutes before and took care of the problem. Very please with their service and honesty. Will definitely be calling him back if we have same issue again and recommend them. read more

The first night I moved into my house our toilets & bath tubs packed up. Called Raul first thing in the morning. He was at our home in 20 mins! He fixed the problem. Great service and price! Highly recommend Exact Rooter & Plumbing. read more

Do not use this service. I called because I was having trouble with the water running constantly after flush. When I called, I spoke with Raul. He asked to call me back, as he was finishing a job. I said ok. He called me back within 30 minutes. Upon explaining to him what the problem was, he told me, "It sounds like the tank," which I thought was a little strange. What could be wrong with the tank?? So after giving me a quote of $100 and taking my address, he said he would be here in 15 minutes. He came and as soon as he looked at the toilet, he said, "Oh, it's a Mansfield? Yeah, these are terrible." He turned the water back on (from me having turned it off) and proceeded to flush the toilet. He stated that he could redo the entire tank for $125. I asked him what was wrong. He said the flapper isn't working. I asked why. He said the flush valve is broken. He repeated again that to replace the entire tank (which is the flush valve and ball/cock kit) would cost $125. I told him I would have to talk this over with my family, and as soon as I finished the word 'family,' he was already down the stairs telling me to have a nice day. He didn't even bother turning the water back off, since it was still running. He knew his answer was not explanatory enough to justify me spending $125. For what? Because this flush valve is just "broken?" I want to know how it broke, why am I having to replace the ENTIRE system, as opposed to just buying a new flush valve. Also, why'd the price go up in 15 minutes? This was all shady. No thanks. Try to do these things yourself, if possible. If not, try #1 Sons. I heard better things about them. read more

When we needed a gas valve put in for a new range, after such excellent service with our plumbing problem Exact Rooter was the first name we thought of. Once again, Raul did not disappoint. He got here in half the time, finished the job in minutes, charged a reasonable price and guaranteed his work for a year. I highly recommend him to everyone. read more

I was trying to be the typical know-it-all male and fix my leaky toilet connection by myself. Next thing I know, I've twisted something the wrong way and my bathroom is flooding! So getting over my ego, I stumbled upon this gem of a plumbing service. Raul, the owner, came over within the hour and had my problem fixed in no time at all! He was really friendly & courteous, talking me through what he was doing and making small talk along the way. His pricing was more than fair, much better then I expected especially considering this was an emergency call. So instead of waiting on an appointment with my water turned off for fear of flooding my bathroom, I'm a 100% satisfied customer, now with a working toilet! Can't recommend this plumbing service enough! read more

You can trust this guy. Being a first time homeowner in a new city, I've been through some difficulties trying to find solid people to do solid work, and for some reason, especially when it comes to plumbers. I've had other plumbers charge me RIDICULOUS amounts of money to bring a camera out to show me roots in my main line, and try to use fear tactics to get me to sign up for some huge jobs that while obviously beneficial to the plumbing system, are not necessary. Said plumbers will insist that these jobs are vital, or you know, your pipes will explode and your whole front yard will become a hybrid sewer sinkhole monstrosity, or you need to gut your whole house and replace everything or you and your family will die a horrible agonizing death from breathing mold! NOOOOOO! Raul has become my go to. I've had him out 3 or 4 times to do some routine snake work and replace a seal. He tells you whats what. No nonsense. You call him, he answers or promptly calls back. He shows up when he says he will and he fixes your problem and hits the road. It should always be that simple, but unfortunately in my experience it is not. read more

Same day repair. Fast repair. Clean professional repair. Gave me slightly better price than competitors.

Raul and son....friendly and tenacious tackling a difficult clog at pre- agreed upon fair price...same day service... What more can you ask ? read more

Incredible service. Consider this: I spoke with Raul at 9:42am on a Monday morning about a clogged shower drain. Within 1 hour he had made it to the property, snaked the drain, and removed the clog. His rate was extremely competitive and I am a very happy customer. Raul at Exact Rooter and Plumbing is definitely the plumbing superhero of the Inland Empire. read more