I have used Thoroughbred twice now. I am so impressed with their professionalism, friendly service…read moreand so helpful. Thanks Jenna, Rob and the guys that did the installation. I would highly recommend Thoroughbred

We had a flood in our condo that left our carpets sopping wet - the water mitigation process…read morerequired us to have the carpet pads removed to prevent mold. Luckily we had been planning to have the carpets redone anyways and we chose to work with Thoroughbred since several of our family members used their services. I'm quite surprised with these negative reviews - our experience was great all the way through. Every person we worked with was so honest and have transparent recommendations. Our installation guys they contracted with were so awesome and corrected a small issue they noticed right away with Thoroughbred with no additional hassle for us. Prices are very competitive and a great value and experience. We will definitely keep them in mind for other carpeting or flooring needs!

Josh and his team were highly professional and did an excellent job. Their method took a lot of…read morestress out of the buying process (we were able to go through the sales process at home with the mobile show room while our young children were napping), and we will definitely use them again. I asked the installers when they were here about what their opinion was of the carpet we bought - I thought it was telling when they told me that Josh and Joe don't mess around with cheap carpet. The end-to-end service went above and beyond anything I have experienced in home improvement stores. Josh and Joe actually care about their business because they own it, and you will not get shafted if something goes wrong like I have frequently have been when I have bought from big box retailers.

Did a wonderful job of installation and very easy company to deal with. One small measurement…read moremistake happened and it was corrected immediately. I am very happy with the floors. Installer was detail oriented. Everything was cleaned up each day. Work was completed in a timely fashion. Inspection was done upon completion.

Highly skilled, transparent quotes/pricing, fantastic service. Mike helped us get our home ready…read morefor sale/showing, which made a huge difference. Highly recommend.

Mike does solid work. He replaced carpet in a condo I was going…read moreto sell and did the job as agreed, on-time and efficiently. After the installation I discovered heat wasn't working in the unit which caused a few wrinkles in the carpet when we had the cold snap around New Years. Reached out to Mike and he had his son come out and stretch the carpet again, after which it looked great. The job was done right from the beginning and I'm impressed that he backed up his work even though the lack of heat that caused the wrinkles was my problem not his. Liked the whole experience...Mike knows his trade, friendly employees, the price was 40% less than Flooring Expo for exactly the same carpet and the best is it's family owned so you can address any concerns directly. I will hire Mike's company in the future without hesitation.

I hired Empire Carpet to install new carpeting in my basement…read more The subs they used to install my carpets stole my credit card information and used my card to send money overseas. It was a brand new credit card and the only people to have handled the card are the installer and myself. Fortunately, my credit card company coveed the charges but when I reported this to Empire, they apparently did an investigation without any input from me and decided no fraud occured and closed the ticket (without telling me). EMPIRE IS STILL USING THE SUBS and this is a warning to anyone in the Twin Cities area that Empire DOES NOT CARE they are using criminals to install their carpet. Think twice before you buy from them.

I had several quotes for flooring and carpet, and Empire Today stood out above the rest. Not only…read moredid they match a competitor's price by over $1,000 without any hassle, but their representative, Dmitri, was extremely thorough and knowledgeable. Every detail he provided aligned with other trusted quotes I received. The consultation was so impressive that I canceled other appointments and booked installation immediately. They delivered a fast timeline as advertised, and their professionalism was top-notch. I truly appreciated the service, and I'll be following up after the install--but from the consult alone, they went above and beyond. Highly recommend!

We replaced this year existing carpet vinyl with new carpet and luxury vinyl plank, and we can…read morewholeheartedly recommend Bloomington Carpet One (BCO)! Josh was our salesperson, and was tireless, knowledgeable, and patient in working out different options and educating us about the pros and cons. We did some comparison shopping. BCO's good pricing, their responsiveness and promptness, and them doing their own work (not subcontracting) were compelling, so we went with them. After we ordered the work, BCO was able to put the job on schedule within days. The BCO installers accidentally installed the vinyl plank in the wrong area. This error also led to some other issues. When BCO realized this, it immediately acknowledged its error and responsibility, and worked to correct as soon as it could. The BCO installers were back the next day to start addressing the issues, and Eric and another employee even visited the job after their workdays, just to evaluate and determine solutions. Matt (general manager) got involved at the end to make sure that we were satisfied with the resolution. (We were!) However careful a company is, some type of error will happen sometime to that company - that's a fact of life. How the company - and the people at the company - respond sets the great ones apart. And Bloomington Carpet One, through its actions and the actions of its employees, clearly distinguishes itself as a great company!

Our realtor recommended Shelly and Carpet one for some carpet replacement before putting our house…read moreon the market. It was a flawless experience. The in home consult and measurements were done the same day we called them, and carpet was installed a few days later. Also - the pricing beat a quote we had from empire for a similar product by a few hundred dollars. Highly recommend.

Jason was able to quickly fix my flooring that separated! Very positive in attitude and confidence…read moreof being able to make the repair! From time I called to having it fixed was a very short time. Will definitely call again for any flooring needs!

Great from beginning to end. Maybe things changed from the negative reviews. Locally owned and…read morevery accommodating during covid. We went in wanting to just refinish our honey oak floors and we ended up tearing up carpet and putting down a new floor. We only had to be out of our house for one night and they worked with us to ensure we could BOTH work from home and the guy could get the work done. You WILL want to make sure that all your stuff is down...the equipment is heavy duty so a painting could fall if they hit a wall or the room will vibrate so just beware...if you are worried, move your stuff as they advise...we never took our doors off(closet) and the guy did it anyway so my guess is they would work with you if you are older and can't move certain things...overall, a great experience with Above All!