IF YOU DON'T READ ANY FURTHER...DO NOT GO TO ANYONE OTHER THAN ZACH AND PREMIUM COMFORT SYSTEMS FOR…read moreYOUR HEATING AND COOLING NEEDS!! It was one of the hottest weeks we've had this summer, mid June, when our central air stopped working. I called a local company to send a technician out and they came the next day. After feeling like it was a giant sales pitch, and pressure to get a whole new system from the start, the tech replaced the contactor switch and said it may or may not work, we'd have to wait and see. By the next day, still nothing. I felt kind of bamboozled by the first company so I contacted a trusted friend who has done a lot of work on my house and my parents house. Shout out to Two Ells! Without hesitation Brian sent me Zach's number and highly recommended him. I called on a Friday night at almost 8pm, left a message and Zach called me right back! He came out early the next morning- a Saturday! Assessed everything and found the other tech put in the wrong part. Zach put in the right part, added coolant and everything was working immediately! We couldn't have been happier with the prompt attention, competence and honesty from Zach. He explained everything to me and we had a nice chat while he was working. When it come time to replace our AC I will absolutely be calling Zach. Thank you so much!

Zach provided quick, professional service. The fan for our furnace died during the hottest week…read moreof the summer and while other companies were booking a month out, he was able to come by the same day and get the fan working while we ordered a new furnace. Our furnace was 20 years old, and the fan died due to a burned-out circuit board. Further inspection of the removed furnace revealed more extensive damage... it was due for a replacement. Zach was honest about our options for the repair and didn't try to up-sale us or other high-pressure sales tactics. He was super friendly and even let my 2 year old son watch him work with his tools. Zach really goes the extra mile to satisfy his customers. My husband and I are very pleased with the new furnace. We will definitely call him when it is time to replace our outdoor AC unit.

These guys are the best. I used them at our house, first to repair a trunk vent that had fallen and…read morethat they fixed for a quarter of the price of everyone else, and then to install a new furnace and AC, which they again did an amazing job with at a much lower price than other quotes. We also just had them replace an old AC at my dad's house and their price was $2000 cheaper than T-Mark and with a better unit. They're always friendly, fast, and do a great job of cleaning up when they finish...I can't recommend them enough.

It was an emergency, no heat on a freezing day. Called and left message and was called back pretty…read moresoon. The guy was able to come out same day in the evening. Took only about 30 mins to come over. Was able to figure out the issue pretty fast and now just waiting on the parts that is needed to do the work. Very courteous guy and responsive. Will for sure be contacting them again when anything else that is needed for heating and cooling.

We were referred to Frank Congi, owner of Niagara Heating and Cooling to replace our air…read moreconditioning unit which was only 5 1/2 years old and improperly installed by a previous company. Contacting Frank has proven to be one of the best choices we have ever made! Frank is knowledgeable, dependable, efficient, and goes above and beyond just installing his products at a cost thousands of dollars less than our lowest estimates!! In addition to replacing our air conditioning system, he actually took it upon himself to register the unit and to pay to have the appropriate cover sent to us. I find his business ethic as amazing and would absolutely recommend having Niagara Heating and Cooling as your choice to handle any of your heating and cooling needs.

It has been a financially draining couple of weeks for me so I was not particularly happy when my…read moreAC starting blowing tepid air yesterday afternoon. I requested quotes via Yelp and got responses stating that Monday was the earliest that anyone could come out. A friend suggested contacting Comfort Zone. I did. Yesterday, Friday, after 5pm. Derek told me the service call fee and stated that he could be at my house by 8.30am today. Saturday. He was on time and the problem was fixed withing ten minutes or so. I was anticipating a bill of thousands ... ended up paying only $140.00, including the service call fee. Hopefully I won't need this type of service anytime in the near future however if I do, I'm calling Comfort Zone.

Derrick did fine work when our air conditioner broke down, He was the only person to get back to us…read morein over a day... He fixed our air at an affordable price. You should give him a call when you need this type of work, I highly recommend him and Comfort Heating Cooling..

I don't want to make this a five page review, even though JP Heating & Cooling deserves it…read more However, I think more detail is useful. The owner Jim, is a professional and a technician. My old Rheem furnace was going to be 29 years old in February. It had done its job and heated my 3000 ft.² 108 year-old home sufficiently, over the years, save for four years ago I had a scare in the middle of February when the temperature went into the single digits here for a week. It just died. I called one of the radio HVAC cos. Big mistake. They did not try to restart my furnace. They said I had to replace it. I called someone else and had it restarted and it lasted four years. I decided to replace it this winter before it broke again. I reached out through the Yelp search tool, and had six different well-known local HVAC companies contact me. I didn't select any of them, and instead I requested an estimate from a company who had done Plumbing work for me, that year. They came out and took photos of my furnace, and gave me a very thorough estimate and suggested that I get a heat pump to replace the air-conditioning unit outside, because a heat pump is more efficient, and the unit was getting near the end of its life cycle outside, and there were rebates offered by both national fuel and the federal government they were going to expire at the end of 2025. I inquired about replacing the humidifier and he said the 15-year-old one I had was fine. They spec'd a Carrier system. I also reached out to a company that emphasized its 25 five star reviews on Yelp. They came out took pictures of the old furnace too. They told me that they really don't do heat pumps and I should just replace my unit outside with a standard air-conditioning unit. The owner informed me via writing that I could either get a Heil or a Tempstar furnace. They are the same unit, and they slap whatever plastic name tags are available??? I did discover that this was partly true. I then somehow found JP Heating & Cooling and decided to call them and they were very easy to schedule an estimate. Jim, the owner came out. He asked me about the air in the house and did I feel that it was clean and that the humidifier was working. And I told him no. And he told me what size furnace I should get and I definitely need a heat pump outside to replace the HVAC unit. He also said I needed a new humidifier and he also said based upon the size of my house the 8 inch ductwork downstairs was not sufficient and that I needed to get 12 inch ductwork around the furnace to make the unit work more efficiently. I asked him why he didn't photograph the furnace and he said because "I measured down here, and I don't need to see what you had, to know what size furnace you are going to need! So of the three estimates that I received, JP Heating & Cooling was the highest by 20%! However, I knew they were going to do a lot more work than the other people, and I trusted them to do it right. He spec'd all Trane equipment. He ended up putting a 5 inch filter in. They ended up upgrading the circuit breakers in my one year-old 200 amp panel. He rewired everything. Jim's dad even came in one day to do work! It took approximately four days straight to complete the installation. BTW, We were never without heat very long! They probably worked an average of 8 hours a day. The equipment is impressive and well-made. The heat pump outside is substantial. More so than the Carrier Heat Pump. I am very happy that I hired JP Heating & Cooling. I would never hire anyone else to do Heating work ever again. I probably used a half a dozen different HVAC people here over 35 years. If you need your system upgraded, you've got to call Jim. They will do it right. I am going to hopefully get over $5000 back and rebates and tax credits so it helps minimize the impact. He has been back to my house a couple times to adjust the humidifier. He even suggested that I may need to get a steam unit and he would give me a credit towards the old unit and adjust the bill if I chose to move forward. But he thinks the house is so large that it's doing the best they can and I agree with him. How many contractors would give you a credit towards a three week old humidifier? Hire them.

Had a wonky thermostat replaced and a connection to the outside AC unit repaired. First time using…read moreJP. Called on Wednesday, explained the problems to Jim and was pleasantly surprised when he said he could come by on Friday! This was not an emergency and I would never have gotten this quick of response from the company I was with before. Jim arrived on time, we discussed the problems and agreed on the repairs. Very good experience with JP Heating & Cooling . AC is working fine and I recommend and will use their service in the future. Bob Smith, Buffalo NY 7/26/2025

Had such a great experience with TMB! I called on a Friday evening when my air conditioning broke…read moreand I had 4 foster kittens at home that were getting hot. Tom came over right away. He was very transparent in his pricing and did a great job explaining what was going on. When he needed to order a part, he worked on getting us the best price he could for it and even came back on a Sunday to do the install. Tom goes the extra mile and text the next day to make sure everything was working well. We will definitely use TMB again and already recommended them to someone else!

Very professional, efficient and every dollar worth the service here! I would highly recommend…read moreGamin for your regular heating & cooling service or emergency use, much much better than some of the WNY competitors. Here is the story: My furnace stopped working on the Christmas Day, due to a pressure switch issue. Called around town, only Roy replied my phone call, and scheduled a visit first thing next morning. Then early in the morning, Chris called me before arrival, and ran diagnostic immediately. He confirmed my speculation and it was indeed because of a bad pressure switch. He changed that quickly, meanwhile, gave me some education about my 18-year old furnace and parts, how to maintain it and Check for signs of issues. Everything was done within less than 1 hour. Lastly, the bill was not that expensive as I experienced before, given such an emergency call after Christmas. Parts cost is comparable to those online or local shop, labor fee is reasonable. I shared my story of being extorted for the same issue with 2-3 times of the cost compare to Gamin's, Chris said "we don't do this type of stuff, wanna make sure customer are happy and comfortable living in their house, and we can sleep well at night.". This is the most unforgettable part of this experience.

Very courteous and professional! Quick service!! ..My new furnace was installed the very next day…read moreafter the service call! Thanks Again!

William did a nice job, when I called him he came right away, he gave me a fair price for…read moreremodeling my kitchen and for changing electric stove to gas stove. He came back to turn on the hot water tank in my house after hours, he gives great service