Bonnie & Pete were very easy to work with and knew a lot about Porsches! It's almost 3 years later…read moreand I'm still ecstatic about the car I bought from them.

This is the best place to buy a quality used automobile. Dan and his lovely wife took the time to…read morehelp me get a great car. I've never met a car dealer so trustworthy, I ain't blowing smoke either. A lot of sales men should take a page out of there book. Grace and compassion is something you don't see with these types. I am truly pleased with my purchase and the customer service I received

This place sold my 21 year old college student daughter a car that needs a motor . 2 weeks after…read moreowning it I had to put 5 quarts of oil in it . The oil was changed before she bought the car .Asked if she could get her money back and he pretty much said they don't do that . DO NOT BUY OFF THIS BUSINESS

Better late than never (February was a busy month) I had two occasions to have my vehicle at Gis on…read moreboth occasions the staff has been fantastic and the finished product "perfection" they take pride in their work and it shows I would highly recommend them and they would be my 1st place to for collision services

This was my first time buying a car and Jen helped to make it as stress free as possible! She was…read morehelpful in getting me a deal I was comfortable with and also navigating all different problems that came up! She was very personable and made the process very easy. I was given honest answers to all my questions and they catered to my situation to ensure I was comfortable with the deal! Definitely recommend Jen and Bob in helping you get a new vehicle!

Out-of-State Buyer Beware - Undisclosed Damage on a $38,000 Vehicle and Zero Accountability…read more I purchased a Kia Telluride for over $38,000 from this dealership as an out-of-state buyer and paid $750 for enclosed vehicle shipping. The transaction closed quickly and payment was wired in full. When the vehicle arrived Friday night, it was delivered dirty on the exterior, despite enclosed transport. Once inspected properly in daylight, I discovered significant warping and paint damage on the rear spoiler. This defect was not disclosed, not visible in the listing photos, and not identified in the third-party pre-purchase inspection I paid for. The inspection company later refunded me, acknowledging they missed it. I immediately documented the issue with photos and video and contacted the dealership. I reached out to:    *   Chanda (Salesperson)    *   Nathan Baysek (Used Car Manager)    *   Calvin (Internet Sales Manager)    *   Will Kraft (General Sales Manager)    *   And ultimately the General Manager For days, no one responded to emails or calls. After continued escalation, Will Kraft finally contacted me and confirmed that management and the GM reviewed the photos and decided to do nothing, stating that because I paid for a pre-purchase inspection, the dealership would not assist in any way. To be clear:    *   This was a $38,000+ vehicle    *   The damage was present at delivery    *   It was not disclosed prior to sale    *   It was not visible in marketing photos    *   The vehicle arrived dirty, further obscuring the issue The vehicle itself is mechanically fine, but the lack of disclosure, refusal to stand behind the condition of a high-dollar vehicle, and complete breakdown in communication was unacceptable. If you are buying locally and can inspect the car yourself, your experience may differ. If you are buying remotely, understand that once the dealership has your money and the vehicle is delivered, you are on your own. This was a conscious decision by management not to address an undisclosed issue on a $38,000 vehicle.

I was driving home from work when my battery light came on so I stopped at advanced auto to have my…read morebattery and alternator check. The awesome man there told me it was my alternator and that I could go across the street to have it replaced. He said they are a super fair mechanic shop and they won't try to take advantage of you nor will they rip you off. They squeezed me in the following day and I had my car back 24 hours after I dropped it off. Their price was very reasonable and their service was great. They will be becoming my new go to repair shop. Thank you Mark 1 Auto Sales Kara H.

Fair people to work with when trying to get rid of a few used cars. I looked up a few nearby places…read morethat would take old, beat up, almost nonfunctional cars for some money. I just had to get rid of some. They were willing to pay (albeit not much) and would take the cars. I believe they were listed on a site that compares rates for local used car buyers. I would sell 2 cars: a Mazda and a Lexus (I think. It's been a long time since these cars have been driven). In total, I was given a bit over $600 for the two of them. I think the price is okay given these are all older than 2010, they are somewhat beat up, and the condition is not that great all in all. Why should you settle for a price like that? Honestly, it will help you free up your garage and just give you some cash. These cars would have kept deprecating in value if I hadn't done anything with them. The guys here were friendly and patient. They were fair and went from online estimate to handing the cash in just a few days. Another added bonus: they were able to come from their Babcock Blvd location to Verona to pick up the cars! So, if you've got some junk cars, this is a good company to sell them to. Don't expect much cash, but it's better than nothing.

Bruce! Bruce! Bruce! Three cheers to Bruce!…read more My friend's 2 yr old Mitsubshi has had 6 recalls. The last straw was the engine going into a mode which wouldn't go faster than 35 mph on Rt 28. The car has been well maintained and less than 30k miles. She bought her car from Jim Shorkey. She was willing to give them another try. Bruce took us from Chick Fil to Macy's to McDonald's dealerships. We did the McKnight Road tour. After 5 hours of looking at various vehicles and financing, we left with a "new" vehicle. Bruce went above and beyond to find a 3 row with sufficient storage vehicle. Bruce represented the Jim Shorkey brand well.

I have been a dedicated client of the Shorkey dealership; however, I will no longer be utilizing…read moretheir services. In May 2023, I purchased a 2023 Jeep Wagoneer. While there were initial concerns, these were promptly addressed. Nevertheless, in January, the vehicle's engine failed at approximately 51,000 miles. The dealership retained my vehicle for a month and subsequently informed me that the repair, estimated at $21,000, would not be covered under warranty. Upon transferring the vehicle to an alternative dealership, a resubmission of the warranty claim resulted in its approval. I perceive this situation as a significant misrepresentation and a disregard for customer satisfaction. Upon receiving copies of previous work orders I also found out this was a rental car but when we purchased the car we were told it had 1 previous owner I feel they were deceptive from the very begining and I would be very leary using them.

Wasted all day going back and forth finalizing things for a car purchase. Price agreed upon and…read morejust wrapping up financing. Once everything was provided, got a text saying the car was just sold to their "sister" location. Typical car salesmen. No ethics. No morals. Avoid this place.

What a terrific experience!…read more After having had a horrible experience with Rohrich Cadillac, I thought I would give Mercedes Benz a try to see if the service and product was better. I was blown away by the Mercedes product and by the customer service experience at the dealership. Lyndsie was our sales person and she is professional, knowledgeable and easy to work with. She found the vehicle that I wanted and had it into the dealership and ready to go in under 1 week. The purchase process was easy and the employees take all the time you need to make sure you understand everything! We will be back again!

They are awesome. Good mechanics. Fair pricing. They will never steer you wrong. They are popular…read moreso planning appointment ahead of time.

We can't all afford new cars that have no problems.. Walters…read moreis the best in the burgh honestly Fair prices no upsales. Will tell you what is wrong nothing more Fixed old wv rabbit Fixed old Subaru Outback She is still running thanks to Walters If your car needs fixing give them a call It's a busy place and rightly so You can't earn over 150 five stars so easy except if your Walters