This was one of the most positive car-buying experiences of my life. And I don't say that lightly;…read morefor the most part, I try to stay away from car dealerships (or "stealerships" as many of them are reputed) because I get aggravated. However, this was the most pain-free car buying process yet, and I say that after buying a car completely online early last year without even having to walk into a dealership. My son has been wanting his own car, for which he had saved his money, but every time he found a car online that he wanted to look at, it was some run-down shitshop in Ohio or Uniontown or somewhere 100 miles away that you know whatever car you buy would disintegrate five seconds after you drove it off the lot. Not only that, every car he wanted to buy was some ancient POS like a 1989 Dodge Daytona or a tuner like a 2003 Mitsubishi Eclipse - two cars with limited visibility that are not ideal first cars for a 17-year-old. When he sent me the listing of the 2011 Honda Fit that was listed by this dealership, I was both intrigued and relieved that he was interested in a car that didn't look like he was about to enter it into a drift competition. The car had been dropping in price, and as the high demand for used vehicles is now essentially no more, I figured, let's take a look at it. It turned out to be a good Fit for him (see what I did there?) Adam Langer made the entire process easy. I had done my homework on the Doc fees and such, and we were able to come to a quick agreement on an "out the door" price. Half hour later, after they cleaned the car up, and after Matt helped us with quick and efficient financial documentation signing, we were "out the door" and on our way home. My son is happy as heck with his first car, and the people at Baierl Acura made my son happy for making his first car purchase a positive experience, and his dad happy because my blood pressure was stable through the entire purchase (not that I measured it, but let's just say I had no reason for it to be elevated.) I recommend both this dealership and Adam Langer as a salesperson - stress-free, not pushy, and very honest (is that a thing? An honest car dealer? Apparently it's a thing!) While i don't know what the future holds in terms of car buying, you can bet your sweet bippy that if ever I am in the market for some new wheels, I'll stop by Baierl and talk to Adam.

On May 15, Baierl Acura charged me $198 at their EV charger for a charge that cost $26 on average…read moreat other locations that same day. They charged me more than 7.5 times what the competition charged. Think about that when you trust Baierl Acura to honestly diagnose a problem with your car and then charge you a fair price to fix it.

I cannot give enough stars to the sales department at this dealership. My wife and I purchased a…read moreused Subaru here and after a day, we realized it was not a good fit. Even though it is not this dealership's policy to allow a return, they jumped through many hoops to take the car back without penalty and allow us to purchase a replacement vehicle with an even better deal. Many thanks to this dealership for their superb service!

Loyal Kenny Ross Subaru Customer!…read more I've bought my car and purchased my wife's leased car from Kenny Ross. Great employees throughout. Salesman to service! Service has been great prices with great deals and authentic Subaru parts. People wonder why they always have car trouble, but they go for the cheapest fix from mechanics that couldn't possibly know the nuances of every manufacturer. Kenny Ross Subaru has been and will be dealer of choice!

Wasted all day going back and forth finalizing things for a car purchase. Price agreed upon and…read morejust wrapping up financing. Once everything was provided, got a text saying the car was just sold to their "sister" location. Typical car salesmen. No ethics. No morals. Avoid this place.

What a terrific experience!…read more After having had a horrible experience with Rohrich Cadillac, I thought I would give Mercedes Benz a try to see if the service and product was better. I was blown away by the Mercedes product and by the customer service experience at the dealership. Lyndsie was our sales person and she is professional, knowledgeable and easy to work with. She found the vehicle that I wanted and had it into the dealership and ready to go in under 1 week. The purchase process was easy and the employees take all the time you need to make sure you understand everything! We will be back again!

I had an excellent experience at #1 Cochran Honda in McMurray today. I arrived without an…read moreappointment after discovering I had a flat tire, and Anthony Cutrana, my service advisor, was able to assist me immediately. He was incredibly kind, professional, and helpful throughout the entire process. The service team assessed the tire and patched it in about 35 minutes, which was much faster than I expected. I was especially happy to learn that I didn't need to purchase new tires. The level of customer service I received was outstanding, and everyone made a stressful situation much easier to handle. Thank you to Anthony and the service team for the prompt, honest, and efficient service. I look forward to returning for future maintenance and highly recommend #1 Cochran Honda to anyone looking for exceptional customer care.

If you want to buy a CERTIFIED PRE OWNED vehicle that does not come with a full tank of gas as…read moreadvertised, has dog hair in the cup holders even though it was supposedly detailed, has tire pressure issues even though it supposedly has new tires and has personal items belonging to a previous owner such as a toy and a remote control for a television still randomly placed around the interior of the vehicle ( within the passenger compartment fairly close to the cup holders that contained the dog hair ) then this is the place to go. Hardly come anywhere close to the high standards of Honda's CPO program but they will gladly pass it off as such. All this within 48 hrs and 50 miles of driving after a handshake and a smile. A sucker born every day. Thanks COCHRAN HONDA. What a huge mistake i made. Go elsewhere folks and be on guard

Great experience purchasing a new car here! I was looking at CX-5s, and Matt couldn't have been…read moremore helpful. Their sales tactics are really relaxed - no pressure, online portal to tweak whatever you want, and flexibility + great deals from both Mazda and Cochran! I'd highly recommend buying a Mazda and checking out here to buy. We found that they had the best incentives and the nicest staff. I was able to get exactly what I wanted for a fair price.

I had a very disappointing experience with this salesperson and would not recommend working with…read morehim. From the beginning, the level of service we received felt noticeably below standard. Communication was minimal and there was a clear lack of effort to assist us in a professional or respectful manner. We came prepared and ready to do business with a cash purchase yet it felt as though we were not being given the same attention or courtesy that other customers might receive. What made this experience especially concerning was the strong impression that we were not treated fairly. Whether intentional or not, the interaction left us feeling uncomfortable and undervalued as customers. Buying a car is a significant decision, and every customer deserves transparency, respect, and equal treatment throughout the process. Overall, the experience lacked professionalism, attentiveness, and basic customer care. Based on this interaction, I would not return or recommend this salesperson to others.

I recently purchased a used Mazda. I was so excited! I went to Rohrich Mazda on October 3rd to…read moreprogram a start key I purchased online. I spoke with Sean Kelly. He was rude, obnoxious and condescending. He started by first yelling "What do you need..do you have an appointment?" and asking me if "I even owned a Mazda". When I told him I bought a key online, he yelled that they "don't do that" and that "prices for a new one would be $170 to start", like I couldn't afford anything they sold. 8-10 other employers were standing in a group, watching this, adding to my embarrassment. I'll be buying a new vehicle in several years and it definitely won't be a Rohrich Mazda. This was an embarrassing, horrible experience. I don't even want to drive my Mazda.

Very nice staff felt very welcome excellent service. Went there and got greeted by a very nice…read moreemployee showing me to parts department. Would recommend

Literally!!! The best car purchasing experience we've ever had! JC, Morgann and Mary made this…read moreeasy, no stress, and fun! This dealership is top notch!

Well let me tell you about Dale!!! Excellent!!!! Knowledgeable, professional, kind and honest! Man…read moreif integrity! I called and inquired about a C300, he went over the entire car via video! I drove from Ohio to Pittsburgh and I was not at all disappointed! He was great! You can tell he loves his customers! If and when you are in the market for a car do your self a favor see Dale! You won't regret it! The vehicle is beautiful. Overall great experience!

We brought my car in because the horn was not working. The service department is friendly and…read morehelpful, taking time to educate us about maintenance of the car. The repairs were done quickly while I waited and there waiting room with coffee.They provided. My representative could not have been better. I only regret that I cannot recall his name

2026 haven't had this Tuscon a year and the engine went on it. It should be covered by the…read morewarranty. Now Melissa is telling me and rod is not covered because of an oil change. I showed proof of an oil change in January but you will no accept it stating you need the very first oil change. Not sure about the logic in that being the reason to deny my warranty and leaving me with a 6000 dollar bill. Very frustrating and unprofessional. The dealership should stand by their product. I believe this Tuscon year and model is known for a defective engine.