I had three substantial pieces of awning to replace. The crew did it in an hour and a half. They're…read morebeautiful. They were courteous, prompt for the appointment, and they checked twice to make sure each awning worked perfectly. I did have some trouble picking the fabric - just because there was a great selection. I ended up with a winner. I'm very pleased with the original salesman to the install crew, and the product.

We had our awnings recovered last week and we LOVE them. They responded quickly to our request for…read morean estimate, and gave us a great price. The installation team was professional, friendly and left the worksite clean. They cleaned and "tuned up" our existing hardware and made sure the motor on the retractable awning was working properly. We couldn't be happier!

I use this company. They have the best customer service. They're always on time. They are quick…read morevery reasonable price. I'll recommend it.

We recently had an amazing experience with Where Shade Is Made in Anaheim and I wanted to share…read more A couple of years ago we had awnings installed by another company. During the recent windstorm we forgot to retract the awning and it was damaged. I first called the original installer, and unfortunately the experience was very disappointing. The first thing they told us was that the damage wouldn't be covered because we didn't retract it during the wind storm, and the customer service was extremely rude. It also reminded me how difficult it was working with them in the first place, they gave us the runaround for almost 6 months before the original installation. After that, I reached out to Where Shade Is Made, and the difference was night and day. I spoke directly with the owner, who assured me I would get a call Monday morning to schedule the repair. Sure enough, Monday morning I received a call from Jimmy their GM, and from that point on everything was smooth and professional. By the very next day our shade was repaired and working perfectly again. Even better, Jimmy let us know that the repair didn't require as much work as originally expected, which actually made the final cost lower than the quote. That kind of honesty and customer service is rare these days. Thank you Where Shade Is Made for the amazing service. I truly appreciate the professionalism and quick turnaround. I would absolutely recommend them to all my friends and family.

Jeff was an absolute rockstar to work with! He rebuilt my burned down Palisades patio cover that…read moreis fire resistant which is so important to all of us in this community! I recommend highly and you will never find a better person to deal with in this business.

Jarod, Marlon, and team did a great job with my patio build. They were fantastic to work with ,…read morehandling every detail of the design including complex permitting requirement. Working on a golf simulator underneath, and they were able to put wiring for HDMI port in the ceiling to make the wiring clean. Really happy with collaboration around this. Great group to work with and great value for the price. Highly recommend!

I have had work done on 2 separate occasions from these guys and they haven't disappointed me. I…read morecalled to get a new awning for a window letting too much sun in. The price was lower than everywhere else I called. Great service will use again!

Great service and great job from this team. Chris was the person who helped me to coordinate all…read more He was very helpful. I love the amazing patio awnings they did including the metal frame.

We purchased and had a retractable awning installed. The colors were perfect, the installers on…read moretime, very professional and took their time. We had an awkward place to have it placed and they were able to make it all work. This installation was in 2023 and everything still perfect. When the awning started to make a grinding noise, Ms. Wang was very accomodating, checked with the installers and got back to me in a timely manner to explain how to fix it and it worked, just involved WD40 silicone spray.

They guys were great!!! Great price, on time and communicated with me every step of the way. The…read moreinstallers were clean cut and super friendly. They were on time, on budget and cleaned up after they were done. No mess and no fuss. I received texts when the order was placed, when it was in production and when it was on its way. I highly recommend Us Awnings! You will not be dissapointed.

Very happy with our new patio cover. Can't recommend this company enough. I was recommended to this…read morecompany by my barber. We dealt with Joe, the owner; Halen, the admin assistant, I believe; and Chris, the installer. All three were great to work with, all professional and answered all our questions. Chris worked quickly, and cleaned the work area after he finished. From estimate to install, they were able to work around our schedule. I really recommend this company: great communication, great service, and very professional. We love our new patio cover. Update: Electrician, Abel, came to do the electrical work and did a great job as well. He installed the lights, and outdoor fan. He was professional, knowledgeable, completed it all in a day. Nothing but great things to say about this company.

The OC staff is friendly and installation crew efficient. However, the aluminum patio cover is not…read more sturdy. The staff says verbally materials and workmanship is warranted but no information is provided in writing. I have called, emailed, texted with a requesting details and they do not respond. Check carefully. Warranty information is not on your quote.

Awesome! I had a drop down electric shade that got twisted. The company I bought from is out of…read morebusiness. First 3 companies I called would not service me. Ryan came the same day after work day hours. Not only did he fix it, but for no charge. I want to buy another shade just to give him business.

Ryan and his team are real pros! Very meticulous about their work. They did both the canvas and…read morerepainted the frame, as well as made some welding modifications i requested. Exceeded expectations on their commitment. Went out of his way to make sure the project was perfect. Reasonable on pricing and the highest quality. His guys even went out of their way to protect a birds nest that was under the installation of the new awning. Can't say enough about how great this experience was. Ryan - thank you to you and your team. We are enjoying the new cover!!!!

Super high quality, great price. I highly recommend the Patio Man for any patio cover service. And…read morehe created the modern look that my wife wanted.

Had my heart set on a gable patio cover. Contacted Chris and he showed up the next day to discuss…read more After we ironed out the details he set an install date and minus a 4 day rain storm it all went flawlessly. Extremely satisfied w the install team and the final product. Absolute game changer