Even though I have never bought a vehicle from here out of all three duty stations dealing with…read moreFord this has been my favorite one by far. Inside you have a beautiful sitting area, if you don't have time to wait for your vehicle like myself they offer a Lyft or uber service to your house or work place. They now offer mobile service which is super convenient. My only complaint is that before the mobile service when I had to drop my truck off to get it serviced my service representative was awful. She is the type of person who really just works and clocks out you don't really get that great customer service. I know a couple of times I dropped my truck off my representative said she would call when the service was done but she never did. I would always have to call to ask if my vehicle was done. This is probably not her fault but one time I had my coolant changed and a couple of months later she said that I'm due for a new coolant! Other than that I never had any issues with Virginia Beach Ford.

I have purchased multiple vehicles from BEACH FORD. In the past, I worked with a really great sales…read moreteam and never had an issue. Their service department is another situation. For my fleet trucks I get one quote via text or email and when the work is finished, every item is a different price sometimes cheaper but more than often wildly more. I approve the original quote but I'm in charged a different amount when confronted no one seems to know why or how this happens. One of my trucks a Ford F350 had warranty work and I was not given a rental car because it was during the weekend and the Service tech said she wasn't authorized to give out rental cars. She instructed me to use enterprise and that I would be reimbursed in full if the service was indeed WARRANTY related. Well, go figure. It was another warranty claim. (third on the truck I might add.) when I turned in my receipt for the rental car, they told me they would only refund me half of it. Then they sent me a link to fill out to try to get the full reimbursement. It has been over a month and I have heard nothing back. I was prepared to buy two more fleet trucks from BEACH FORD and have decided not to their service department needs to get it together. It is extremely poorly run and wildly mismanaged. Sales team gets an 8/10 service department gets a 2/ 10, Customer Service gets a 0/10 BEACH FORD. Reach out to your customer and make this right you're losing tons of thousands of dollars for something stupid like a $500 rental car payment.

I had such an amazing experience the past few weeks and can't thank Leo enough! I came in with a…read moretough situation after a major mechanical failure of my old vehicle, negative equity to deal with, and a tight schedule with work and kids' sports. I felt like finally the universe was on my side as Leo and his team helped me figure out all the fun financials of a low valued trade in and getting into the new-to-me vehicle that my family and I needed. The genuine kindness from Leo and Danny and Fatima (I'm sorry who else's name I may have forgotten) has restored my faith in car dealerships and I may never go anywhere but RK again. If you are in the market for a new vehicle, please do yourself a good service and go to RK Chevy and ask for Leo. He will literally run from building to building, texting you updates as he works on making things happen. Just don't be surprised if you have to beat down a line of other customers who are there to follow up with him. He's that good. As I said the day he handed me my new keys, "It may only be April, but it's LEO seasonnnn!"

Five stars aren't enough for the team at RK Chevrolet!…read more After a string of disappointing experiences trying to find a reliable used car for my child, I was starting to lose hope. That changed the moment I spoke with Moustafa, the sales manager. I explained exactly what I was looking for, and he was refreshingly honest--he let me know it might be tough, but not impossible. Although they didn't have anything at the time, he promised to keep an eye out. Just two days later, I got a text: "I think I found the one." A trade-in had just come in, and he thought it could be the perfect fit. I headed over after work and was introduced to Doug Whitmore, the sales rep who made the entire experience an absolute pleasure. Doug was funny, kind, genuine, and incredibly easy to work with. He made what is usually a stressful process feel simple and even enjoyable. If you're in the market for a new Chevrolet or a dependable used car, do yourself a favor and reach out to Doug Whitmore at RK Chevrolet. He's a true professional who genuinely cares, and I'm confident you'll drive away just as satisfied as I did

I waited a while to leave this review. Naturally, the day you buy the car is the best service…read moreyou're going to receive at a dealership. For me, every time I have come here has been an amazing, gracious experience. I was sold my car by the dapper C.J. Morris, who is a man that keeps things real. Each time I came in afterward he recognizes me and shakes my hand. Drivers World has a good policy of "price as marked" with no haggling, since their prices are already low. I don't know about that across the board, but my 2010 Hyundai Accent was a great deal. I have had two issue happen with my car since its purchase. The first was when my spare key came in from the Hyundai Mother Ship. We tried it out and it got stuck in the ignition! Samantha, in their service dept., immediately got me a rental and called a locksmith to look at it the next day. My car was fixed up that next day too, the locksmith had to re-cut part of the key. My second issue was when my car suddenly didn't start one day after work. I took a panicked trip in the tow truck to Drivers World where they got me a loaner car that night. They called me in the morning and told me it was the starter. I returned my loaner and they got me a rental; a few days later I picked up my car from Checkered Flag Hyundai. So far, everything has been covered and I always get treated nice there. I had a great buying experience and their awesome service has continued. Hopefully all my visits will be this good.

I wanted to take a moment to say that my recent experience with Driver's World was the best…read moreexperience I've ever had purchasing a vehicle! Demario Street was on top of the game from the moment we first spoke on the phone til I drove off the lot in a vehicle that far exceeded my expectations. He was very down to earth, knowledgeable, and stayed on point til I was nothing short of happy with my purchase! I highly recommend Driver's World (and Mr. Street in particular) when you are in the market for your next vehicle! wdodson NFK

This is a fake terrible dealership and id bet $1,000 that almost all or at least most of these…read morereviews are fake, cuz me and my husband purchased a 2017 Hyundai elantra 6 months ago and they said they would send our hard front anx rear plates in the mail and the sticker shortly after we left them, we'll now 6 months later..and they no longer answer our calls or texts, and I just googled them and it said they are permanently closed, its a scam auto shop, and onto of it all..the car has nonstop steadily falling apart Lil by little one problem after another, its ridiculous, we're gonna find yall..and we WILL be sueing .

This is our third vehicle we purchased from Orange Auto. The sales folks are very low-pressure,…read morepersonable and helpful. Every vehicle we have purchased has been very reliable. One had an mechanical issue, but the extended warranty that Orange Auto provided for free covered the issue with no problems. On top of that, the prices are great! Highly recommend!

I recently came here with my sister so she could buy a vehicle. We really enjoyed our sales guy…read moreRuddy. He was great to work with and made the experience very seamless. The only negative thing that I have to say about the experience is that I had asked when we sat down for the loan what percentage the rates started at. We were told they started at 5.25%. My sister has good credit so I wasn't expecting her payment to fall in a much higher percentage bucket. We were good with the price of the vehicle, and the warranty that she added on. However, and this is a big however, until we were signing the documents, did we see for the first time that the loan she was being given was at over 14% APR. This is absolutely ridiculous and unheard of for somebody who has good credit. We wasted no time going over to Navy Federal and securing her a proper loan at a reasonable rate. The amount that Carmax was trying to charge her in interest was more than half of what the vehicle cost with the add-ons. Let that sink in. Do not sign blindly and make sure you understand what you would be paying in interest. I highly recommend getting pre-approved elsewhere for a loan first and not using their financing. You have three days to get a loan elsewhere and have it changed over, but I would suggest making sure you're eligible before you go car broke. We didn't see any of that until half way through signing the contract. Kind of crazy!

WARNING! Do not buy a Tesla from CARMAX. They will tell you to buy an extended warranty and that…read morerepairs can be done there with authorized Tesla Parts. THAT IS A LIE. CARMAX does not do repairs on Tesla's, they will send you to the Tesla dealership on military highway. Once there, Tesla does not accept third-party warranties you will have to pay for all repairs out-of-pocket with a hope of reimbursement from Max Care. If they approve the reimbursement, it will take 3 to 4 weeks. It's been a cluster bomb. I hope to save someone a ton of trouble and Time.

Collin was our sale representative and he was so kind and knowledgeable, we were able to get the…read moreVehicle that we wanted at a Great price and an amazing interest rate. There was no hassle. It was such an easy buy!!!

Dillon was so kind and helpful when I picked up my car after my oil change. He made everything…read morequick and easy and went out of his way to help. Really appreciate the great service

Okay so I'm leaving a review for Jessica and this is just for the purchasing process alone…read more I found the car online and contacted them and was connected with someone who was not Jessica in the beginning, but at least started the process. Once I was in contact with her she was able to get my current, non-running car towed to get appraised for the trade in. I got off work and arrived after 6:30pm (it closes at 7pm so for context this is important). Once I arrived I had the car I wanted to purchase in mind and they knew so they had it detailed and ready to go. During the purchasing process we hit a few bumps (no fault of theirs, but the banks) so they offered another car and let me look at it but once again I had it set in my mind I wanted the 2019 Honda civic. Jessica spent hours trying to figure out a solution so I could drive home with the car I wanted. Her and the team stayed until almost 10pm to make sure I received the car I wanted and was happy. The drive home was smooth but will update later on the condition of the car after a while. But overall, the purchasing process was great!

Thanks again for helping us. Get an absolutely fantastic car. We love the new Honda pilot. This is…read moreour sixth car now from Elite Motors and service has been outstanding every single time.

Wish I read the reviews before I went there. Came from out of town to pay cash for a specific Kia…read morethey had in stock. Cash deal, no trade in. Stock car. 3 hours later I had my car. Felt like I was mugged. These snakes try to beat you down to buy all sorts of add ons. They drag the process out over several hours to tire you out and change salespeople/managers several times to keep beating on you. I have bought many cars over the years and this is THE WORST dealership I ever encountered. They will not be servicing my car.

Kia Southern has had my vehicle for a maintenance appointment that was scheduled for Sept. 15. I've…read morereceived one preliminary video diagnosing two issues and asking if I wanted them to complete my annual safety inspection. I replied with follow up questions regarding the manufacturer's warranty that my car still falls under and they have avoided answering my questions or replying to me entirely. All they've told me per our last correspondence is that parts were on order and that it was covered by warranty, avoiding my question as to what specific repairs were being made. They said that my car could possibly be completed by Friday, Sept. 19. It is now Sept. 30 with zero updates or replies since Sept. 18. My service representative is a Robert Ives, and their service manager is Frank Johns. Avoid this service department like the fucking plague. Guarantee they're delaying in order to try adding items for my safety inspection, which expires after tomorrow, and that I have not authorized. I will be making a police report if I do not receive an update tommorow.