fair services pricing, buying a car was very easy and a good deal- no games in the process or surprises. Would I buy another car there ? Yes. Services always been good and quick, no issues. read more

New incompetent management. -- I made an "appointment" last week for 10:45 AM to have a recall repaired. They told me it would take about an hour. I waited all day and got a call that they were not going to be able to get to the vehicle. This pretty much wasted my entire day. This morning I got up at 5 AM to be first in line for their 730 opening to get my oil change and filter which I have been doing for the last 13 years. The representative said, "Do you have an 'appointment'?" I said, I've never had an appointment in 13 years for oil change, and filter." She said, "Well, now you need an appointment, but we'll 'try' to fit you in." She said, "I can't guarantee we'll get you in." She also said, "Since you have a recall, we can't do your service unless you have the recall done first." I went to talk to the guy that I have been dealing with for years complaining about this and reminding him that I had an appointment last week that wasn't honored. Even though everyone else I talked to used the term "appointment", he dutifully held the new management line and said, It's not an appointment. It's a "check in time." This is total BS. Everyone on earth knows what an appointment means. It does not mean come on over and maybe we'll get to you and maybe we won't. After 13 years, they have gotten my last dollar. read more

The service department is a disorganized mess. You make an appointment. You get there 20 minutes early because you have been here before and know that the check in process is awful. There are already 12 cars there twenty minutes prior because they know too - some of whom you know do not have appointments because you asked in the waiting room. The staff are standing around chatting waiting until 8 am like they have not a care in the world for how infuriating it is for customers to watch that instead of mitigating the mess. So you get checked in and you go to the waiting room only to watch eight service technicians stand around chatting, laughing and dancing around for 30 minutes probably because the vehicles are all mixed in with the Chevy and it takes that long to move everything to even get to the vehicles to start work. Then your watch multiple vehicles who arrived after you get pulled in before you while your vehicle has been moved to the side and has not been touched. These folks repeatedly waste my time and don't seem to care. So I am sitting in the waiting room on my iPad letting all you nice folks who pay attention to reviews know that they are inefficient, have no problem wasting the time of their customers, no problema allowing theto employees to sit around doing nothing - a cost I am sure gets passed on to the customers. They do not take vehicles in the order that they arrive and having an appointment means nothing. read more

We had the pleasure of working with David Fanning when looking to purchase a crosstrek 2025. The best car buying experience I've ever had. David set the deal up completely through text, and got me the numbers I wanted to see for our the door pricing within a day of speaking to me. I came in and he was quick in getting our trade in looked at, and pushing the deal along to financing. All in all I was only in the dealership for a little under two hours. I would highly recommend asking for David F. If you come into this dealership! read more

RK Subaru - Crosstrek 2025 in alpine green - Car Dealers Near Me - Virginia Beach, Virginia

Called service to see if they could calibrate an aftermarket windshield. Lady in service said "yes, we can". I drive 1 1/2 hours to their dealership. Service dept now tells me they will "TRY" to calibrate it, can't guarantee it will work. I would have to pay for the calibration whether it works or not. 50-50 chance. Why didn't the service dept tell me this on my initial phone call to them? I would have ordered an OEM windshield! These people apparently do not communicate with each other or the lady I initially spoke with does not totally understand the product they sell! And to throw gas on my experience, they text me 5 minutes after I left, wanting to sell me a new car!!!!! The gall! read more

I was that my vehicle was, no problems with the eyesight. I was hit on January 14, on the driver side and had to be cut out by the fire department of my Impreza. 11 pelvic fractures, five breaks to my left femur, lumbar vertebrae compression fractures, hip, broken, SI joint broken Metal everywhere. Got information about a class action lawsuit, but it seems to circumvent around you addressing our problem they told you you had not the problem you thought you might've had and told them. I don't know what kind of witchcraft this is. But my life has been changed forever. I can't work. I was denied disability. I have to have another surgery to my spine. Do you think anyone from any of these dealerships in the area reached out to me? The only thing I care about is taking your money! See you in court... read more

I recently purchased a Subaru Forester and my experience was very good. David, our car peddler, was the best experience I have ever had at a dealership! He was kind, straightforward, honest and funny to boot. It was like I've known him for years and I was buying a car from a friend. Plus, his eyes flashed with a fond memory when I made a joke about keeping this Subaru until it's time to turn it out to pasture under a big tree. He remembered the commercial from years ago that I was referencing. Bonus! So to wrap up this review up I want to give a big thanks to David, he deserves it and mention that this dealership is top notch. Thanks. dANO read more

RK Subaru - Car Dealers Near Me - Virginia Beach, Virginia

Martin was fantastic at RK Subaru! He was patient and answered ALL my questions and showed many different cars on a very hot day! He found the perfect car nearby that included all items wanted and picked it up himself. Months after purchase he continues to answer and questions and help in any way! Love my Outback! read more

If you're looking for a no-nonsense dealership that genuinely cares about their customers, RK Subaru is the place for you! Bought my 4th Subaru from RK last night, there's a reason we keep going back. Nick Wilson, sales manager, was super patient with my indecisiveness, offering different finance and leasing options between different models and trims to get me to my goal of lowering my current car payment. In this situation most dealerships will do just about anything to simply get the deal done, however Nick spent time helping me select a trim most similar to the 2022 Forester Wilderness I was trading in, so I wouldn't lose too many features in the process of saving money on the car payment itself. Anyone else would have focused on just finding me a lower payment so I really appreciated the time he spent with me on this. The sales agents assisting me, David Fanning, John Conrad, and William Link were super helpful in helping me compare models and discussing utility and capabilities as well. These guys even took me out to see the car multiple times to check for included accessories, and determining what I would need to add as well! These guys did a great job helping me make decisions as I was trading in my full sized SUV for the more compact Crosstrek Sport. Their product knowledge really shined here in not just knowing Subaru's lineup, but what options and capabilities come with each model and trim level, and being able to cross compare them. It's also worth noting that I went into the dealership battling a multi-day long migraine, and it was super cool that everyone was considerate of that as well throughout the process! Additionally, lot attendant Rich did a GREAT job on the cleanup for the car as well, he's always SO thorough! And he's even helping me put my crossbars on! The only part of the process that was frustrating was the next day, today, I met with David Fanning to get my new 2024 Crosstrek Sport's windows tinted. My car was dropped off at the tint shop at 0830, RK doesn't open until 09 so this also speaks to these agents commitment to their customers as well. Around 0930, David gets a call from the tint shop that my car is ready to be picked up. At this point, David communicated that before we can pick up the car, some paperwork had to be signed by the sales manager and taken over to the admin office, in order for the tint shop to bill the dealership for the work. And this is what we waited on for almost an hour. It appeared that the manager was in a meeting with owner during this time. David attempted to pick up this paperwork during this meeting and was told to wait. No problem, I had brought my dog with me, we hung out. Around 10, John Conrad called down to the manager's office to inquire again about being by able to pickup this paperwork so I could pickup my car and go home, again was told to wait. This was really frustrating to wait when my car was already done, and all we needed was to be able to just grab 2 pieces of paper from the manager's office. At 1020, finally we called the tint shop, explained the situation and got permission to just come get the car, and submit the paperwork by end of day. I've purchased 4 Subarus from RK, they are genuinely the best dealership in general in Hampton Roads, which is why we continue to come back for vehicles, accessories, service, say hello. I highly recommend this business for their sales staff making the stressful process of buying a car simple! read more

RK Subaru - Car Dealers Near Me - Virginia Beach, Virginia

This may be my 2nd time leaving a review because they're just sooo excellent when it comes to customer service!!! Love the team/crew here: super responsive, always helpful, always friendly & always so considerate of your schedule!!! Kudos a million times over read more

really sad to be giving 2 stars because the car and the salesman- Thomas Jefferson are 5 stars! He was AWESOME. Made the deal happen for the exact car I wanted!!! Here's how the wheels fell off- I did paperwork day 1. Said I'd be back with the check in a few days so DO NOT PROCESS THE LOAN paperwork. was assured it wouldn't happen. Guess that's what I get for "doing the paperwork ahead of time" because guess what- THEY DID. My bank is cool enough to call me because at least the dealership called and admitted their mistake. but that's still a hit on my credit report which is some BS. Also- said- really, I'll be back with the money to drive this bad boy off the lot in a week. NONE of my extra accessories that they had assured me were in stock were ON THE CAR. now I have to take time on the weekend to take it back and have that put on. What was I offered for this headache? NOT A DANG THING. No money back. No call from the dealership saying- hey- we're working with your bank to fix our error. No- hey- sorry we screwed up and didn't get your accessories on. here's money back/ a mug... SOMETHING. So, don't DO ANY FINANCE paperwork ahead of time. Do come showing your pre-approved car loan. I wasn't there for multiple hours which was nice. They have a fun kids area my kid enjoyed. read more

Julian Cruz at RK Subaru did an outstanding job. He helped me select and then purchase the 2024 Subaru Crosstrek Wilderness I bought earlier this month. read more

We bought our 2015 Subaru cross trek in 2016 and it's been great. I recently lost my 2007 BMW X3 due to being rear ended. We had our eye on a 2021 Subaru Outback XT limited and a fair price on it after some research. Jim , our sales associate was great even tho it this was his 2nd sale working there. Nick the sales manager was also very upfront which I appreciated and Justin the finance person kept it short and sweet and entertaining. The process of buying it still took 3 hours but that's kind of how any car sale is these days. I was very specific about what I wanted and knew what I wanted and what a fair price was for it and all this was understood by them. It's still a Bussiness , so do your own research, because let's be honest, I'd you pay to much, it's most likely your fault. The safety features in our 2021 Outback are amazing , my wife could not be more happy. We also got it in the pearl red color she wanted. The only model in this color in 400 miles. I checked. When we went to buy the car, we brought along our 2015 Cross trek , which we bought form here also and they gave it a complimentary cleaning inside and out. With Subarus offer currently , 48 months at 0.9 APR for qualified buyers , it was a no brainer. We put 10k down , for some cash back on a credit card and drove it home. I will try to update this in a year. read more

RK Subaru - 2021 Outback Limited XT - Car Dealers Near Me - Virginia Beach, Virginia

My wife and I purchased two cars (2024 Crosstrek Sport and 2023 WRX) - both thanks to Lacy Credle. I reached out in late June 2023 to ask if they could find a white Crosstrek Sport with the moonroof package, similar to one I found online at a West Virginia dealership. Lacy found that car- and it came in within about two weeks. RK matched the online price from the WV dealer. Fast forward to September 2023. My wife needed a car. She wanted a manual transmission - and we had a runaround from a couple of dealerships. Lacy found a manual WRX in a great color that was exactly what my wife was looking for. read more

This Saturday was the second time I have use this location to get a new vehicle and I always leave satisfied! I went to upgrade my vehicle to the new 2022 accent onyx and request afford to have everything I wanted. I will say that Mr. Fanning made sure to take care of us! He is very friendly and professional. He made sure to keep in contact with me about everything along the way. My vehicle had to be ordered. He listen to all my concerns and made sure to get back to me in a timely manner. Mr. DeAngelo the finance manager, was also very kind and professional. He made sure to explain everything. Even my kids were taken care of while there. If you didn't know RK Subaru has a place for your kids to hang out and are dog friendly! read more

RK Subaru - Subaru ascent 2022 onyx - Car Dealers Near Me - Virginia Beach, Virginia

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I bought a new 2022 Legacy from RK and it was a great experience. First I was able to get my car which I know is tough in this environment. Second I got a good deal and had everything explained to me and so far it's been an excellent automobile. Ask for Leah. read more

RK Subaru - I am a big supporter of offshore wind energy and appreciate Subaru's role in promoting a clean environment. - Car Dealers Near Me - Virginia Beach, Virginia

Recently purchased a vehicle from this dealership. The salesmen, William and Tag, were extremely patient and helpful. William is very knowledgeable of all Subaru models and provided a lot of info to help guide me to the right vehicle. I was also impressed with the teamwork at RK Subaru. Since I visited the dealership on a couple of occasions to finalize my purchase, the communication between Tag, William and Dwayne was extremely important. There was no lack of communication between William and Tag as they worked together to finalize my purchase. We are now a Subaru family and have been pleased with our buying experience at RK Subaru. read more

We had a great experience when buying a car this past weekend. I have never been able to say that before. My daughter wanted a Subaru. We found one she liked online at RK Subaru in Virginia Beach. We met with our salesperson, David Fanning, who was great to work with. I see why he has great reviews online. He listened and answered our questions and at the end of the day, we had a deal we could work with. David is honest, no games, and good person. RK Subaru is lucky to have him. Also, I want to get a shout-out to Luis in the finance department. We had financing lined up, but he was able to get us a better rate. In the end, we drove off very happy with no buyer's remorse. I have never said that before. RK Subaru has earned my trust and my future business. read more

I recently purchased a Subaru Forester from RK, and want to give Lynn Tichy a shout out. I had an idea of what I wanted to purchase. Lynn, my sales agent, checked the system and saw that the exact car I wanted had been pre-ordered by RK and was due to arrive in approximately two months. Lynn was able to get the car registration set up with Maryland, my home state. The whole sale and registration completed without a hitch, communication was great! I want to thank Lynn and team for their support throughout the process. read more

We purchased a new Subaru Crosstrek from RK Subaru Virginia Beach. Our Sales Professional was Calvin (Cash) Jackson-Green. We could not have been happier with his upfront sales approach, professional demeanor, product knowledge and his commitment to providing outstanding Customer Service from start to finish. He completed the deal by answering all of our questions and going over all the vehicle's features. So if you're in the market for a new vehicle Calvin is the guy. Thanks again for your exceptional customer service and making this a stress free experience. Thanks again -- Tom and Mary Kranis read more

Scheduled an appointment for 1000 AM oil change. Arrived at appointment at 955, was checked in and in waiting room within 5 minutes. After 2 hours, no follow up from service assistance, I approached the service desk to find out my vehicle hadn't been pulled into the garage yet. I asked why it hadn't been started because I had a scheduled appointment. He stated they run all other cars who need diagnostics first, then do all oil changes. I asked what the point of having an appointment was, and he stated it was to ensure your oil change is complete that day. When I checked in, I had my 5 year old with me and asked where the waiting room was. Not only is this poor customer service, and an inefficient way to run a business, but that fact it didn't occur to the 4 service members at the desk at check in...that sitting in the waiting room for 6 hours with my 5 year old is not do able. Will be scheduling service and vehicle purchase at another business read more

We got the run around. Overpriced for low quality vehicles. They showed us a vehicle with smashed window with trash inside. The picture didn't match the website. read more

My experience at this dealership was the worst, Please don't buy a car from them. I had a test drive appointment with David to check out the wilderness Forester. I had to wait over a hour to even speak him only to be handled off to scruffy ass guy named John. We test drive the car. The car was great just the salesman was a pushy asshole. So I decided to wait good thing I did cause Tom at 1st team was a great help .. That's why I drove away with my wilderness that day.. Rk needs to hire better sales people and cut scruffy john loose.. read more

Just bought a new Forester from Cal Green at RK and couldn't be happier! Great service, great price and super service from Cal and the whole staff! It's our second Forester. Loved the 1st one and this one is even nicer read more

Recently became the proud new owner of my first ever Subaru. I always said I'd stick with Ford, but after countless hours of reading Consumer Reports it started to look like Subaru always the way to go. We began our search back in March when some unexpected car trouble came up and went into RK on a whim. We met with Jason for a bit who helped us immensely. Eased our anxiety about car shopping. He was very personable and knowledgeable. There were not much inventory to choose from but we were able to test drive a Forester I believe. It rode nice but we were much more interested in the Crosstrek, and there were none available - used that is. It looked like we had some thinking to do so we put our car search on hold. I had a short enough commute, so if I had to hoof it I could. We weren't ready to commit right away to purchasing a brand new vehicle, and so we held off. Jason was not at all pushy- just provided us with all the information we needed. Some dealerships will do everything they can to not let you walk out, but RK is different. If it's the right vehicle for you, it's the right vehicle for you. There were no pushy sales tactics which was nice. Fast forward few months later, and things changed yet again. We were moving and I would definitely need a vehicle to commute to work, and who knows what the inventory and sales team was like where we were headed. We decided to hop back over to RK to see what my current vehicle was worth as a trade-in. It turns out Jason wasn't available at that moment, but David contacted him and he said to get started with things, he'd be back shortly. So we were able to test drive a Crosstrek (and actually we could have back in March- Jason offered up his personal vehicle as a test drive, but we weren't ready yet. Thought that was pretty cool!), and it was what we were looking for. Reliable, safe, going to last us a bit of time, and every penny we paid we got in quality. Jason arrived back to the shop and checked with us and David continued to help out. They worked really well together, and it was just so nice to see both their names got credit on the sales slip- it wasn't like one sales person "stole" us away- they really are like a family at RK. The finance portion was a breeze and very transparent as well - nothing hidden at all. As two females buying a vehicle -I was nervous we would be taken advantage of, but absolutely not. This was a great experience. Thank you Jason, David, DiAngelo (apologies if I spelled it wrong. He's the finance manager), and everyone over there. We may be moving up North, but when we are ready to purchase our next car we will be looking to travel back to VA and visit RK once again. read more

If I could, 0 stars for the service department. If anyone get a warranty through RK make sure it's not with this service shop. Took my car there several times for issues with a humming from my rear acle and they told me it was my new tires settling in...turns out it was the wheel bearings. Additionally, everytime I called for tires (under warranty) they would contest that I did not or Subaru did not have that type of warranty. I believe the sales team is really solid there and helpful...but the service department would have me steer clear ever coming back and buying another vehicle. read more

I've only dealt with their parts department, but I love them. I usually hate dealerships, have had nothing but bad experiences with them my whole life. I do all of my own service and repairs on vehicles, so I usually shop online for parts because dealer prices are stupidly high most places. I like to use OEM parts in my Subaru's though, and RK is the first dealership I have found that doesn't have insane markups. Their OEM parts prices are usually competitive with what I can find online. Even if they don't have things in stock, I often order parts online to pick up from them and it still ends up being cheaper and faster than other sources. The parts guys are super friendly and helpful, and I appreciate that they are real Subaru enthusiasts. I'm glad to give them my business and wish more dealerships would follow their example. read more

We didn't plan on buying a new car, but we did! Anthony found us in the lot looking at a Subaru Crosstrek. He was extremely friendly upon first meeting him and quickly explained everything about the vehicle. He was quite hilarious and made for a fun experience. We told Anthony and his manager we needed the night to think, but the next morning we were back. We would definitely recommend RK Auto, the staff we consulted with during the buying process were extremely friendly and courteous. We're so happy with our purchase! read more

RK Subaru - Car Dealers Near Me - Virginia Beach, Virginia

Purchased an Outback for my wife at RK Subaru & couldn't be more delighted with service! Ivan Branov was our salesman for the process & he was a very personable, affable & professional sales associate for our purchase. Ivan never rushed or pressured us on any aspect of of our purchase and he had a ready reply to all of our technical questions about this model of the Outback as opposed to other manufacturers or other Subaru models we were contemplating. Our sale was simple, no haggle process and we were treated as valued customers the entire purchase process. We will not hesitate to purchase again from Ivan & RK Subaru! Great job Ivan!! , . read more

I needed a couple of parts for my Subaru and I spoke with the parts department and identified the parts I needed to order. I placed the order and the parts manager told me it would be 2 days (it was Tuesday) and that I should have my parts on Thursday. So I come in after work on Friday and find out my parts wouldn't be in until Monday. So I come back the following Monday after work and the parts had finally come in, but the lighting kit was the wrong model and color and the cup holder inserts were also the wrong model even thought we'd identified the part number off of the manufacturer's diagram. The staff was nice and friendly but for the amount of time and effort wasted, I found the correct parts on Amazon for a fraction of the price and had them within 48 hours. 2/5 read more

I appreciate the multi-point inspection when getting an oil change. I was surprised after a 3 hour wait for an Oil change, I got my car back only to find the tires were underinflated (light was on) and fluids were not topped off. Customer service specialist offered me a free tire rotation; I declined. Service manager offered a full refund, which never happened and now I can't get anyone to call me back. Very disappointing and not the first time so I will be finding another service station. read more

My husband and I went in today knowing exactly what brand new vehicle we wanted. We purchased a 2019 Forester Sport. We picked this dealership specifically because of there wide range of choices not only in color but style. Jasmine Brown was the car saleswomen that helped us from beginning to end. We communicated with her a week prior to going there. She is very on point. Let me tell you she knows her cars well. She even took the time to take pictures of every color they had and sent it to us so we didn't have to waste our time going all the way there and be disappointed with the lack of choices. She even took the time to go over the important functions of the vehicle with my husband and I before we left the lot. This is the best dealership we came across. Thank you RK Subaru. We will highly highly recommend them to everyone. read more

I have called RK Subaru Service department on multiple occasions and experienced very long wait times to reach someone to help me. After waiting 7 min to talk to someone about having a screw stuck in my tire, Kathy told me she needs me to call the sales department to find out if I have any warranty to replace the tire. After insisting I have already been on hold for a long time and the service department has always told me what my warranties were in the past, Kathy said she would have someone "look into it" for me. Regardless, I would need a patch job and Kathy said it would only take 20 minutes and to bring it right over. I arrived 10 minutes later and was told it would be a 2 hour wait to be seen. None of this was communicated with me when I spoke on the phone. I relayed to Kathy that I need the work done in less than two hours because I'm a night shift nurse and have to get some rest before driving into work. I went to Beach Automoble on Birdbeck Road and they took me right away. Although Kathy was very pleasant and polite, the separation of my information between the service department and sales on top of the long wait times I will not be bothering with the headache of servicing my vehicle there in the future. read more

I recently came in for an oil change and some maintenance and the ladies in the subaru service department were absolutely wonderful! I was mainly helped by Gabrielle, who was incredibly sweet and informative! The department didn't try to scam, which as a woman is a HUGE thing for me, and the wait time was not bad at all! highly recommend!!! read more

I was pleased to finally get in touch with someone at RK who addressed my concerns and I got an apology and small refund. I'm glad there are some folks there who acknowledged my issue. read more

Recently, I was in the market for an Outback. After reading an impressive Yelp review recommending Nick Wilson, I decided to visit RK Subaru. Upon our arrival we asked for Nick. When he came out, I told him that I knew what I wanted and that I already knew that he didn't have it in stock. But, I'd like to look at an Outback with all the features I want, and then hopefully he can find one in the color I want. Looking back now, I probably came across as a huge jerk but Nick was polite, friendly and very professional! During the test drive, I asked several questions about the specs and capacities of the vehicle. He was readily able to answer all of them except one. He was a little surprised that I asked one he didn't know the answer to but said, as soon as we got back to the dealership, he would find out. I was impressed that he wanted to make sure he was knowledgeable about the vehicle he was selling. I had so many previous experiences at other dealerships where the salesperson really didn't know many of the details about the vehicles they were selling. By the time we got back to the dealership, Nick went to get the answer to get my question while my husband and I looked over the vehicle some more. As we were looking, I fell in love with the color of the Outback I test drove. Nick came back to give me my answer and proceeded to point out additional features of the vehicle that we hadn't already spoken of. Lastly, he asked if I had any additional questions. He never pushed me to buy a vehicle that he knew I didn't want. He just gave me the info I needed to make an informed decision. The good news is that I ended up buying the vehicle I drove and I couldn't be happier :-) The only negative comment I would make has nothing to do with Nick and everything to do with the car buying process itself. I never understood why, regardless of the circumstances, that it takes several hours to buy a car. We went in with our own, pre-approved, financing and it still took us close to 4 1/2 hours to leave with my new car. read more

I came here looking for a crossover and worked with Nick Wilson. Nick was absolutely phenomenal! I had a great experience working with him. He showed me the crosstrek. I was checking out Suburu for their affordable hybrid option. I was very impressed with this vehicle and Nick did a great job explaining all of the features. Ultimately the Suburu was more practical when I was looking for something with a more luxury feel. However, if I need a more practical outdoor-sy vehicle, I will definitely go back to Suburu! Nick was also one of the only sales representatives that didn't try to push me or intimidate me in the dealership (I was there alone without my husband). I would definitely recommend anyone to this dealership. read more

Such a pleasant experience working with Steve M, in the sales dept he never pressured us to buy. They got us into a 2017 forester with a better interest rate than our bank AND offered us a better price than the Suffolk subaru. Steve was patience enough to wait until we were financially ready to buy after we initially went to the dealership 6 month prior and always kept in touch. He seriously knows everything about how Subaru's are engineering and all the safety features with our 9 month baby in mind. If you happen to visit give him a call 757-793-6656 he's the best, because of him we're a happy member of the Subaru family read more

RK Subaru - Car Dealers Near Me - Virginia Beach, Virginia

Was in from out of town and concerned that my recent tire rotation from my Subaru service dept back home may have left a few things loose. I ran by RK and they were able to get me in first thing the next morning. I was there about an hour, and despite the tire pressuring being a bit off, the mechanic couldn't find anything wrong with my car. So he suggested we go for a drive and I could point out what I was experiencing. After driving around for 10-15 minutes, I was satisfied that the loose feeling wasn't there anymore. Both the mechanic and the service manager, Erik, were friendly, helpful and thorough. In the end, they spent a good hour on my car. Since we weren't able to find anything wrong, they weren't able to bill me for anything! It's not every day that happens. A helpful service department that isn't going to gouge your wallet unneccessarily?! Sign me up. Thanks to RK Subaru for giving me peace of mind while I'm on vacation. read more

I really feel like this is overdue especially since I have moved out of the area. But, I'm currently sitting at another dealership in TX wishing I had the same service department as at RK Subaru. The staff were always kind and honest, providing prompt updates and realistic timelines, plus appointments were always on time. Great service center. Highly recommended. read more