Great service. Despite busy schedule, Chris explained they'd fit me in as soon as possible. Easy…read morecheck-in, including helping me to get a rental car. Call next morning to explain diagnosis and had vehicle repaired that same morning. Repair cost was reasonable. All of the staff I spoke to were friendly and helpful.

I called this company at 8 am after my van showed check engine light and ran rough as I drove from…read moreCentral Massachusetts to Annapolis Md. I was driving at night, got off exit at 2am and had to sleep in my van in 0 degree temperatures. Chris invited me to come to his shop and let me jump to the front of the line on his very busy day. I was in by 8:10 am. He got my van diagnosed, parts delivered and I was back on the road after lunchtime. I am so grateful to him to help me get back on the road. I am a dog/house sitter and I was expected in Annapolis that night. The homeowner had already left the country for a trip. Chris and his team were not only professional but generous in their efforts to help me. I was told where I could get lunch and I was able to sit in his waiting area for hours, have bathroom access and even had a fireplace turned on because I was cold. His office manager was so gracious and helpful to me. Thank you Chris and his team: wonderful people.

On 1/16/2026, I purchased a 2020 Acura Integra priced at $20,000. During the test drive, I noticed…read moresignificant vibrations emanating from the front of the car and substantial noise from the rear brakes. Despite voicing these concerns, I was assured by your staff not to worry and was advised to schedule a service appointment for these issues to be addressed. Given that the car is relatively new, I promptly took the vehicle to your service department for an oil change and a thorough inspection to establish a service record. According to the service recommendations, the rear brakes and rotors needed replacement, along with a full wheel alignment. These repairs corresponded precisely with the issues I identified during the initial test drive. However, when I subsequently brought the vehicle to Wallingford Auto Park for service, I encountered unprofessional behavior from the service manager. He refused to authorize brake or rotor replacement, suggesting that both the dealership and I were attempting to obtain a free brake job. Furthermore, he indicated that the dealership would only cover the wheel alignment costs. This response was both surprising and unacceptable, and it has caused me to question the integrity of the service process. Regrettably, I must also report experiencing discriminatory treatment, notably from the salesperson Phil, which has added to the distressing nature of this transaction. Given these circumstances, I felt compelled to cover the $740 cost of necessary brake repairs personally, as I prioritize the safety of myself and my family above all else. This entire experience has been one of the worst I have had in purchasing a vehicle. I strongly advise potential customers to exercise caution when considering transactions with your dealership.

We just purchased our third vehicle from this dealership and every single time it's a great…read moreexperience! They are an old school reliable honest dealership and the owner has been in the business 40+ years ! If you were in the market for a used car I highly recommend Wallingford Auto Park.The customer service after the sale has been incredible as well, I can't say enough, they are always more than happy to go the extra mile to make sure you're satisfied with your purchase. If you're looking to purchase a good used car, and you want peace of mind you didn't get ripped off , I highly recommend these guys!

Word to the wise. This place buys salvage vehicles from auctions. They should not be reselling them…read morebecause they are listed for destruction only

I found this dealership from a colleague at work. The staff here is fantastic Mike C. explained the…read moreprocess how they acquire their cars thoroughly and we were able to select the best car out of a great selection. Colleen helped us with required paperwork and financing. We're delighted with our Mercedes S550 and enjoy the rides. Some minor issues and needed a spare key which Dave A. took care of quickly. We recommend this place to anyone interested in purchasing top notch quality cars at very affordable prices. Our family and friends look forward to future car purchases here.

Bought the new Corvette Stingray Z51 from them and had it shipped all the way to CA. These guys are…read morethe definition of professionalism and satisfaction. I worked with Bill and Al, they were very supportive throughout the entire buying process and made everything very simple and straightforward. Extremely satisfied, will probably buy the new Z06 from them in the near future or the next gen C8 whenever that comes out.

No pressure dealership from the salesman to the finance guy. Valenti has been a Route 5 staple…read moreforever in Wallingford. Definitely recommend.

Bought my new forester in 2025 and I'm loving it my 2017 outback needed work and even though I…read moredidn't buy it there the service manager (Jonathan) took care of all the things I needed and it is running great. Needed tires and asked for his recommendation which he did and the outback rides like it never did. I could not be more pleased with the sales and service department at Quality Subaru. Thank you so much.

Recently purchased a 2022 forester wilderness in geyser blue from John Melchiore! He provided…read moreseriously stellar service and worked with me to get the exact deal I wanted. John spent spent 2 days with me to get me what I wanted. If you get the chance talk to the owner Joe! He's a stand up guy and a Veteran! He took time out of his day time telling me about his service and years defending the country before I even spent a Penny there. I love supporting local veteran owned businesses and this fit the bill! If you guys want genuine old school customer service go here. Cheers! Adam Leaving my old review completely intact for honesty and truthfulness. Honest Review: A Disappointing Experience with Quality As a four-time repeat customer who had previously purchased three brand-new vehicles straight off the lot with zero issues, I expected a baseline level of integrity and customer care. Unfortunately, my recent experience purchasing a used 2010 Subaru Outback has completely reshaped my view of this dealership.I fully own my mistakes in this transaction: I bought the car "as-is" in January, from Faith who stopped responding to me as well as Mike Ward I skipped an independent third-party pre-purchase inspection in my rush to secure a vehicle, and overpaid for a car whose Kelley Blue Book private party value maxes out around $5,000 in mint condition. However, what happened afterward highlights deep concerns about the condition of vehicles being passed off to buyers.The Reality CheckAfter moving to Vermont and bringing the car in for its state inspection, the true condition of the vehicle came to light. Despite driving it less than 10,000 miles post-purchase, an official shop estimate revealed that it needed over $4,000 just to pass a basic safety inspection. When factoring in all the underlying mechanical failures--including a seized front brake caliper, failed wheel bearings, torn tie rod boots, a rusted-out exhaust system, a leaking head gasket, oil pan, and oil level sensor, a failing power steering pump, and a mushy clutch grinding into third gear--the total repair estimates topped $12,000 on a car I paid $10,000 cash for. The car is completely unregistrable and undrivable in its current state. Dealership Response When I reached out to management, team members were polite in conversation, but ultimately Mike Ward took, several days to respond after i called the directly then I texted him. you can read below he could not open the link. I then proceeded to download the video and send it to him. when i did not get a response and drove down in person from Vermont to get a response I was told their mechanics found nothing wrong with the car When I drove all the way back from Vermont and paid for a hotel room just to try and find a constructive solution--such as a fair trade-in buyback allowance, a repair partnership, or applying the value toward a reliable vehicle on their lot--I was met with silence and no trade-in estimate. Buyer BewareIf you are considering buying a used vehicle here, learn from my expensive lesson:Do not trust that a car on their lot is in road-ready condition, even if it is priced at a premium.Always take the vehicle to an independent, third-party mechanic for a pre-purchase inspection before handing over any money.Expect zero accountability or support from management once the "as-is" paperwork is signed, regardless of your customer loyalty history.It is deeply unfortunate that a long-standing customer relationship was handled this way. I am sharing this strictly to help other prospective buyers protect themselves and ask the right questions before buying. Below are pictures of estimates from a different Subaru dealership and a 3rd party that both say Quality was wrong and that my car failed a basic Vehicle Safety Inspection and is not legal to drive. Purchased in January 2026

Yesterday, today and tomorrow…read more I have been a semi regular customer at their service department for a decade because the owner has been able to balance quality service with reasonable pricing. That is no longer the case as I recently discovered. Yesterday (Feb, 2024) at Star Auto it cost me $39.99 for a regular oil change. Today (July, 2024) I went to Pep Boys and it cost $35.99. Tomorrow if you go to Star Auto expect to pay $82 plus taxes and fees per a sign posted in their service department. Yesterday (Sept, 2023) the cost of tire rotation at Star Auto was $19. Today I had my tires rotated at Star Auto at a cost of $32.55. Tomorrow I will be heading to Pep Boys where there is no charge. Yesterday (Sept 2023) my wife had a synthetic oil change at Star Auto for $89.95. Today (July, 2024) my wife had a synthetic oil change for $78.68 including taxes at Pep Boys. Tomorrow if you go for a synthetic oil change at Star Auto expect to pay $115 plus taxes per a sign posted in the service department.

I love this dealership! I have purchased the last 3 of my vehicles here and this is the only shop…read moreI use for my personal vehicles and family as well. The sales people are amazing & the Finance Manager Liza is the best there is. The mechanics and service department top notch.

If you're looking to purchase a new Toyota vehicle I would highly recommend Toyota of Wallingford…read more Our saleswomen Shay was outstanding, she went the extra mile to ensure all our wants and needs were met. She was patient and not over aggressive, she was always available to answers questions and make recommendations. She's a true Rockstar that cares about her customers and it shows. We contacted multiple Toyota dealerships in the area to test drive and purchase a new Toyota Corolla Cross and Toyota of Wallingford met all of our needs. We will definitely utilize this dealership and Shay Sadosky for our future Toyota purchases! Teressa, Jessica and Dorman

Stay far away from this dealership. There are many others nearby. I worked with Steve Lang who lied…read moreto us the entire time. He told us the optional add ons were not optional on any car and they all come equipped with them, even if we were to order a car through them not on the lot. We negotiated the price based on having these add ons. He was also incredibly pushy. He only had one Corolla on the lot but it was a dark color that we did not want. He got us the color we wanted and said it would be the exact same as the Mariner document he printed of the one they had in stock. Only difference would be the color. When we went to pick it up (a week after they said it would be there and at 6 PM), we had our toddler with us so didn't have much time to look at the car. Once we got home we realized it did not have any of the optional upgrades. We tried handling it with Steve who just yelled and spoke over me the entire time. I told him have the manager call us then I called. He never got back to us until almost a week later after we got toyotacare involved 3 times. Dan the manager was the exact same as Steve. Kept twisting our words and was unwilling to work on a resolution, calling Steve the "most honest guy he knows". You can see from all of the one star google reviews that mention Steve that is not true. Dan also called us liars because we didn't notice until we got home that day. Not sure how that makes us liars when he knows those things aren't included in our car. He also tried to tell us the one we bought is more expensive because more people want them. No more people want them because they're cheaper. It's the exact same car but with no upgrades. How would that be more expensive? You would think they would want to make it right since we have another Toyota that's on the way out. I have also dissuaded my neighbor who is going to be buying a Toyota suv soon and my aunt not to buy from here. I suggest going to any other Toyota dealership nearby unless you like being lied to, bad faith negotiations and being disrespected by grown men.

I really needed a car. I had poor credit and very little to put down. I worked with Gil and he…read moreworked magic to get me into an amazing 2019 fully loaded 2019 Nissan Rogue SL. Granted my payments will be high for a year until I can refinance but I was able to drive home that day with my car. He kept in touch through the process letting me know if I needed anything or what I should expect. I have to say everyone was super nice.

I had an ok experience here when looking to trade in my car. There was a good deal posted on their…read morepage online but it was just click bait. When I went in they said it was an error. The deals they offered were not the best deals you can find so we ended up purchasing elsewhere that was more competitive. I did find the experience with the sales team ok in general. They were respectful and friendly. Would have been even happier if they honored the posted price on their website but everything happens for a reason lol.

My wife and I had a really positive experience here at Executive Honda while in the process of…read morebuying a new car. In the past, I've experienced high pressure sales and tricks from other dealerships. I know the uncomfortable feeling of being a young woman in a car dealership. I really liked how the staff here seemed down to earth and spoke to us as humans. They weren't calling us and bullying us every single day after visiting to test drive a car, which made us more willing to work with them! I really would recommend Honda in Wallingford for anyone looking to have a smooth experience.

My experience with Executive Honda was really disappointing…read more I called to inquire about a specific vehicle listed on their website. The sales associate (Amber) was nice & forthrite, confirming the vehicle was available & answering all of my questions. The interaction left me feeling positive about this dealership, so I requested an appointment to see that specific car. They confirmed my appointment via text multiple times. The morning of the appointment (that's today!) I decided to text that same number to confirm that the vehicle was still there, as the drive to this dealership is almost 2 hours from my home. They responded & told me that the vehicle was sold, but I should take a look at their other options & let them know which I was interested in so they could have them ready for my appointment. I never showed any interest in their other vehicles. I was very clear that there was one single car I wanted to see, & so that's the car I made an appointment to see. They sold the car & were never going to tell me. They were going to let me drive 2 hours one way to find out the car was gone. That's a really dodgy business practice. Not only will I not be buying a vehicle from a dealership willing to waste my time like this, I'll definitely be advising other people to stay away as well. Amber was a good sales associate & I wish she worked elsewhere.