Great experience! We went with the Mercedes Sprinter 15 passenger. Cody was the guy we had getting…read moreit and Dylan was the one we dropped it off. Great customer service.

Had booked a rental vehicle, (Toyota Tacoma), & they upgraded me at the same cost. This agency has…read morehigh end vehicles available & when I return to the area I will be renting a car from this location again due to the staff being friendly, knowledgeable & professional.

Good price. Easy pickup. Simple setup is more than adequate. Sweet experience…read more We've done it twice

great customer service, insurance is expensive but you never know if you will need it. wish we…read morecould have got one of the camper and with characters on it.

Graham who runs this location is awesome. We have rented from him twice. He makes the whole renting…read moreexperience fast and easy. They've had cars available with a couple of days notice. The location right on South Wadsworth is so convenient for us. All in all a great experience.

I just needed a rental for the day…read more This location was able to accommodate my last-minute reservation and offered flexible, after-hours drop off so that I could make the most of my reservation time. The front desk staff were super polite, didn't try to pressure me into any add-ons but instead explained what was available in a way that allowed me to make an informed decision on what was best for me. No pressure. They did not have my class of vehicle in stock so they offered me something a little smaller (and cheaper). The vehicle was clean, free of odors, and drove well. Even with the additional insurance add-on that I opted for, it was still a great prince for the rental. Drop off was a breeze. When I was ready to return the car, I simply parked it in the area neat the office and used the drop-off box to return the key. The following morning I received a return confirmation and receipt. It could not have been any easier or any more convenient. I am very pleased with my experience.

Wait, wait, wait. There were two people ahead of me and only one employee working the desk, so I…read morewaited about 30 minutes to get my car. Since I'm a Hertz Gold member, once I finally reached the counter, the transaction took all of 30 seconds. It made me wonder why there isn't a faster process for Gold members whose pickups take less than a minute. I had reserved a four-door midsize sedan, but was told the only vehicle available was a two-door Mustang. Since I needed to transport family members to and from a wedding reception, this was not an ideal substitute. The Hertz representative suggested the issue was that I had arrived early. My reservation, however, was for 10:00 a.m., and I arrived at 9:35. I asked whether they realistically expected a suitable four-door sedan to arrive, be processed, and become available within the next 25 minutes. The answer was clearly no. To be fair, the Mustang itself was a very nice car, nearly new with only about 2,500 miles. It had the satisfying low growl of a muscle car, accelerated well, and handled nicely. But as you'd expect, the rear passenger space was tiny, and the low, deep front passenger seat was not appreciated by my petite companion. Overall, the vehicle itself was enjoyable, but the pickup experience and mismatch between the reserved and assigned vehicle left a disappointing impression.

Arrived annoyed left happy. Thanks Nicole…read more "Cloudstrike" internet outage was a nightmare for travelers and I was exhausted and weary after wasting 2 hours in the airport Budget rental car office. Nicole handled my situation with humor, competence and grace and I am so appreciative. Nicole got me a good car at a good price. Really turned my day around. The shop owner graham(?) was also a nice guy when I needed to extend my rental. Having just left the budget airport office, this experience was a breath of fresh air. 5

This is the best place to rent a car. Graham keeps the cars in great condition. My girlfriend and I…read morehave rented from him a couple times and it has been a pleasure every time. The deals are incomparable to enterprise or hertz. Love being able to rent a car for leisure activities and I can't complain. The service and the customer service is impeccable.

Two Brothers are always on time. Very accommodating if there are last minute changes in flight…read moredeparture and arrival. vehicles always clean and comfortable. curtious and talkative drivers. My wife and I have been using their services for several year. Will pick up at all hours day and night 24/7. Bert & Shari

Everything was great! Andrew was amazing. Super safe…read moredriving, vehicle was comfortable and clean and great communication on pickup and drop off. Andrew was very friendly and accommodating! I highly recommend.