What a hack Simon is. He worked on a vault in Cerritos, 10 hrs a day for over a week and never opened the door. After damaging the locks, he left after charging the customer $1,000, for the privilege of ruining the locks and causing extensive damage to the vault door read more

Expert Lock and Safe - Amateur vault opening attempt - Safe Stores Near Me

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Five star all the way. We called Simon and he came right over. He had all the parts he needed in his van and was able to unlock our safe which we haven't been able to unlock in months. Simon rules. read more

Simon was extremely professional and nice. He was able to get our safe unlocked quickly. Appreciate his quick response as he was able to come out within a couple of hours of our call. Thanks, Simon! read more

Simon was great! He was prompt, efficient, and honest. He quickly opened our safe and was upfront about the costs involved with drilling - his quote was about $300 less than 2 other companies we spoke with - had he not been able to open it with the combination we provided to him. Strongly recommend! read more

We called Simon for help with a safe and he arrived in an hour. He was an absolute pleasure to work with--kind, professional, and efficient! He opened the safe, replaced the lid, and wrapped up the whole visit in an hour with a super fair price. He even taught us the basics of how a safe works and equipped us with everything we needed to know to use the replacement lid. He made an initially very stressful experience a fun and entertaining adventure! Cannot recommend highly enough! read more

I would never use Simon ever again. First day, he promised he would be here during the day, and after several calls he did NOT come. The next day he just showed up! He easily could have just charged his service fee, but instead GOUGED ME with a bill for $235 and was here for not more than two minutes. The only reason I paid it, was because I did not then feel safe with him on my property and wanted him OUT! NEVER GOT AN INVOICE, A THANK YOU, OR ANYTHING PROFESSIONAL. He appeared dangerous. read more

My small safe is opened by entering the code via a keyboard on the front of it. Despite entering the correct code, the safe wouldn't open. Simon was kind enough to make the trek to Valencia. He figured out the problem in a matter of minutes. He cleared the code from the safe's memory, re-entered it and voila...open sesame!!! read more

I was in dire need of a reputable person to open my safe since the batteries had died and there was no way to get into it. I called Simon and he was in the area and came within 15 minutes. He worked about an hour and a half drilling the safe open. He insisted that I stay in the room so I would know just what he was doing. He even explained his procedure as he was working. Once he got it unlocked, he had me open the safe. He also gave me advice on types of safes to replace my old one. I would definitely highly recommend his professional services. read more

Simon is a professional locksmith, he gave honest quote first before he started his work. He came on time and helped me cleaned up after his job. We lost our safe key and he was able to opened for us and charge a very fair price. I had a good experience with his service. read more

I was so lucky this morning to find this company.I received incredible professional service from Simon. He came in time and open my safe. I had forgotten the code and my lock did not have a key. He was very fair trustworthy and honest . He did not even locked at the contents of the box. I felt so safe with him. I highly recommend him. F.Israel. read more

I contacted Expert Lock after I found a huge very old safe hidden in the walls at a new house I moved to. Simon showed up the same day and started to work on it for me. He was super clear about all the possible scenarios and the work he would have to do, which after watching him, it was not an easy job. Not only did Simon get it open but he was able to get it pieced back together and made it completely usable even though this safe company has been out of business for 20 years. I dont think there are many if any other people in LA that could have done what he did. He is worth every penny and more. He is for sure my locksmith for life in LA. And no, there was not a fortune in jewels in the safe when he got it open... read more

I recently hired Simon from Expert lock and safe and he was the most gracious and hard working man I've ever dealt with. He re keyed 19 locks for me in about 4 hours...it was impressive. He always had my safety and best interests in mind and made recommendations for me to choose from I would highly recommend his services to everyone. He will always be my 'go to' locksmith and safe guy for ever! Thanks Simon! read more

We had a old safe that we just couldn't get into, even YouTube didn't have a way to get into this safe. I called Simon @Expert lock and safe, he came out the very next morning. Simon was polite courteous and very efficient. Opened the safe in less than 10m. Thank you Simon for assisting us with this issue. read more

No STAR!!!! BE AWARE!!! He quoted me 55$ to come out but couldn't give me any further pricing on the phone. He showed up looked at both safes without even bending over and said $285 for this one and up to $249 for this one. ( without the guarantee of opening them) I said no way why couldn't you have told me that on the phone. I said no thanks I think you could have saved yourself a trip if you would have been more upfront with me on the phone. He said you need to pay me $55 and I said for what he said you are thieving my company if you don't pay me. I said you didn't even touch the safes and then tried to gouge me on price. He pointed at the sky and I said don't even try that Religion bullshit on me and he said he is going to be watching you for what you did. I said get the hell out of my house right now and he just stood there and thought about it for a second then quickly ran down the stair and out the front door. Do not use him! He is a total crook! what happens to nice caring hard working people? I w=do NOT recommend this "company" to anyone! read more

He came an open our safe and he was really nice, and on time, and he did a fantastic job. He was really fair also! Thank you Simon!

Simon is amazing. He's a character (in a good way) with a gravelly voice on the phone, but we will now always call him first for our locksmith needs because he literally saved the day for us. We had a big corporate move with a large safe where no one remembered the combination. After another locksmith had worked for 2.5 hours and couldn't get it, Simon showed up within an hour of being called. He's a total expert. He opened the safe within 30 minutes and then gave us ideas and an estimate about how to repair this expensive safe for future use. He's very honest and fair. Highly, highly recommend Simon. read more

I could not get my safe open and all it took was one phone call and with in minutes the gentleman walked me through it and had my safe open!!! Amazing and very nice!! read more

It is rare in this day and age to receive the quality of service from a contractor like the service I received from SHIMON. He was honest,professional, cordial and fair with his fee. I had a very possitive experience and I wholeheartedly recommend him. read more

Simon opened the electronic padlock on my standing safe. He was very polite and professional. I felt the price to open the padlock was rather pricey. He felt it was necessary to make two trips, which resulted in additional charges. I felt the job could have been completed on one visit. However, he knows what he's doing, and does it very well. read more

Simon was fantastic. Her was at our house within 45 minutes of our call in the evening. He had our safe opened in less than 5 minutes. Will definitely use him again. read more

Simon just opened the lock to my front door after I foolishly walked out without my keys. He showed up in 30 minutes just as he said and within 5 minutes my front door was open and all without doing any damage to the lock or the door! Can still use the same keys. Great work. Thank you. read more

Shimon is very reliable, honest business man. He is up for the challenge of opening the most complicated safes. He is talented at what he does and he does it well. read more

I was lucky enough to have Simon in my house today as a representative of expert lock and safe. I cannot say enough about the response time the cleanliness of my home. The professionalism the expertise that customer relationship! I will today and in the future recommend this company to anybody needing lock work or safe work done. I had left my keys in a foreign country and all of my spares ran my safe my safe key was also in a foreign country. Simon quickly calmly while explaining everything as he went got the job done for a very reasonable rate. I cannot say enough about this company. Five stars does not even begin to describe how I feel about my experience today! read more

I DO NOT recommend calling Expert Lock and Safe and Simon. I called him yesterday 4/21/15 trying to get help opening a safe where I lost the key and combo through years of moving. Over the phone I asked him for an estimate and he said it could be anywhere from $90 to $400 depending on how big and secure the safe was and he would have to see the safe to give a firm estimate. He charges a $55 service fee for showing up and if you use him he removes the fee but if not you owe him the $55. I had him come out assuming my safe, a small fire resistant safe that I paid about $100 for some 12 years ago, would be on the cheaper side. He takes a look and says it will cost $300+ to open it because of this and that. There was no way I was paying $300 to open the safe. So I told Simon no thank you and I reluctantly paid him his $55. But in doing so I said that as the expert here where I'm looking to him for help I would have appreciated him asking me questions about the safe to give me a more accurate estimate. He knows the business and if I had told him the make/model/size I no doubt believe he could have told me it would be around $300 (if it truly was) and I would have told him to not come out. When I said that to him his response was "well if I did that I would just sit around all day and just give estimates". For the record Simon was very nice but this is not an ethical business practice in my opinion. Yes, lesson learned on my part, ask more questions and provide make/model info and if I don't get a detailed estimate don't have the person come out, but I try and trust someone that is the expert here. It seems like he says whatever to get out there to at least get his $55 and then try and rely on the fact that he is there and he is going to get his $55 no matter what to try and charge an unfair price and take advantage of the situation. I spoke to another company today, giving them the make/model, etc that will do the job for $100 I just have to bring the safe to them. If you use Simon give him the details and ask him for a firm quote otherwise he will just take your $55 for his "gas and time" - he spent 5 minutes with me. But I do NOT recommend using him. read more