I limped my RV over with transmission trouble codes. They ran codes and checked under the rig…read more Wiped some oil off a corroded pigtail. Started to write up a service order and found parts weren't readily available and it would be a few weeks before they could get to it, so I'm looking elsewhere for a quicker fix. Very nice folks. Recommended Hutches in Aztec. 90 miles away. They'd tow me.

I not only rate a business by service of the work but also kindness and sincere honest business…read morepractices. This place provides adequate work. However I would recommend staying away from this business as the owners, although seem very nice, they take NO ownership of mistakes. They allow employees to park in the same small area as all of their business trucks and Customers vehicles. If damage happens "it wasn't us". Even though the business parked my RV and was told you're all set to stay. I open my slides and the 1 employee that insists on parking next to my rv is damaged. Owners said "I didn't push the button to open the slides. You did". So now I get that bill too. There was about $2,000.00 more work to be done on my RV. I had that stopped. The owners don't see they just lost $2,000.00 today because they allow employees to park wherever they want, but I hope future sales from work too will look somewhere else.

The service I received was a good as you could hope for from any.mechanic in any town. Although I…read moredon't live in Pagosa Springs, I know I have a place to go to if I'm in the area.

I travel between Denver and Durango several times a year. The only time I'd ever stopped in Pagosa…read moreSprings before was for gas or food, so I wasn't familiar with any other businesses there until a day ago. On one of those trips, my 2013 Jeep JK's radiator basically blew up a couple of miles outside of Pagosa. I pulled into a parking lot and called AAA. While waiting for the tow truck, I needed to figure out where to take it and get it fixed quickly. I didn't want to have to stay overnight. I called my mechanic in Denver, and she recommended Best Rate Auto. I was surprised she knew anyone that far from Denver, but she had lived in this part of Colorado. When the tow truck driver arrived, he recommended the same shop, so that's where we went. I met the owner, Max, at his very busy shop at about 10am. He said he'd have a look and let me know what needed to be done. About thirty minutes later, he told me the radiator needed to be replaced and handed me a written estimate, which, based on my quick research, seemed very reasonable. He said they'd get started right away. At about noon I looked into some local hotels in case it was going to take overnight, and then I walked to a nearby restaurant for lunch. When I got back at about 1:15, Max came out to tell me it was ready. I honestly couldn't believe they were able to get the parts and complete the work that fast. I drove back to Denver over Wolf Creek Pass, and the temperature stayed in the normal range the entire trip. I can't thank Max and his crew enough. They didn't just save my day; they made my month.

I wanted to thank the people at Holladay Auto Repair and share my expierence…read more I was on vacation with the Family traveling from Texas in our 2014 Ford explorer sport. I keep this car fully maintained and cared for. Prior to our trip I did the 120000 mile service changing fluids spark plugs and coils with motorcraft oem. Eyerything seemed good for the trip. After making the climb into Pagosa i noticed some random misfire. After parking for an hour when I went to start the car. It was missing so bad it would barely drive. I knew I needed a mechanic! I did some searching and went with a top rated shop I found online. When I arrived at my appointment he looked under the hood and said he did not have time to deal with ignition/ electrical issues. I was devastated and went on my way. Trying to think what to do. I went to a local auto parts store to get a replacement spark plug. They recommended holiday auto repair. Holladay was able to get me in the next morning. Shane, the owner, and one of the mechanics Will, were very receptive and told me they would diagnose to the best of their ability. I found them to be very competent caring and professional. Within an hour they had the coils and plugs out and it was determined that these were not OEM parts, but Chinese copies labeled as Ford Motorcraft. ( Amazon problem) They replaced all the plugs and coils, and made sure that the car was running correctly. All of this was done at a fair and reasonable cost with upmost care to my vehicle, my safety and my family. I personally highly recommend this shop to anyone and know that these people at Holladay auto repair have the best intentions. Shane the owner, has integrity and care for all of his customers. I know after being in the shop for three hours that his concern is quality work at a fair price but always keeping safety for the customer in mind. Some people don't realize how complex it is to be a mechanic and balance all of these issues. Your money and time is well spent with Holiday auto, I wish everyone the best expierence.

Scheduled a cooling system flush and service, was done on time and a couple dollars under the quote…read moreI was given. Staff were friendly and very courteous! Highly recommend Holladay!

This is a family owned, Vehicle Repair shop. The couple who own it and also work every day in the…read moreshop, are so friendly and outgoing to everyone. We have continually had great service and excellent communication from this shop. The last time I brought my car in for a repair, they provided a complete diagnostic report with photos of the problem. They broke down all of their concerns along with estimates for each itemized repair. We have brought all of our vehicles in, and had nothing but great service. It's tough to get reliable auto work done in a small mountain town. But CT's has really come a long way, providing dependable repair work in a friendly atmosphere. I recommend this business to anyone who asks.

Excellent service for reasonable prices - I would recommend them to everyone (including family).read more

Fast friendly service from Waylon @ Sutton Automotive. I made an appointment to have my brakes…read morechecked out on my new to me 2012 Forrester. They were ready for me when I arrived. Brakes and the rest of the vehicle checked out fine, no upsells, just fast honest service. I will be definitely come back.

My girlfriend and I were on a ski trip that took us through Pagosa springs right around Christmas…read more Unfortunately, my truck started overheating on December 23rd. Scared that we wouldn't be able to find service due to the holiday, I was pleasantly surprised when Waylon at Sutton automotive said they'd be open in Christmas Eve and they could take a look at my truck at 8am. I was even more surprised when they called within the hour to say it was only a loose radiator hose and they had it ready to go already for around $100 for the labor and pressure test. Long story short, Sutton Automotive, and specifically Waylon, saved our trip. They could've bent me over but they were very honest and helpful. Hopefully I don't need emergency service in Pagosa again, but if I do, I know who I'll call. Thanks again for saving our vacation!

A huge, heartfelt thank you to Brooke, Bree, and Tracy!…read more Our vehicle broke down about 30 minutes outside of Pagosa Springs in an area with little to no cell service. I was incredibly stressed and on the verge of tears when I finally got through to the shop and spoke with Bree. She was so kind, calm, and reassuring, and immediately arranged for a flatbed. Brooke, a retired police officer who is in the process of purchasing the shop, came to pick us up and brought us back to Pagosa. Before we even arrived, he had already identified the likely problem and assured us that if all of the mechanics were busy, he would repair it himself--which is exactly what he did. He was professional, incredibly knowledgeable, and immediately put our minds at ease. From start to finish, everyone went above and beyond to help us during a very stressful situation. We are from Dallas, and I can honestly say we've never experienced customer service this exceptional back home. We are beyond grateful for everything Brooke, Bree, and Tracy did for us. Thank you for turning what could have been a vacation-ending experience into one we'll always remember for the kindness we were shown.

Excellent service. We've taken several vehicles to Piedra Auto and are very pleased with their…read morework and their value.

Talk about service! Shannon not only got my tire changed with an expedited manner, he made sure my…read moretire was patch quickly at Les Schwab. I was on the road to my event in no time! What an amazing company going the extra mile (literally)!

Was in a bad spot with a broken down motorcycle fully loaded for camping. Outside of Pagosa Springs…read moreon route 84, it was nearly in the lane due to a guardrail. Jeremy responded and made the recovery and also made certain the bike was loaded and secured properly. His service was above and beyond. JR Towing gets the job done and done right.

Our fan belts failed on a Friday afternoon coming into Pagosa. Anthony and Mike saved the day…read morelocating parts and making the repair -- we were back on the road in two hours. Vacation saved. Amazing service. Thank you so much.

Horrible service and I will tell you why I went in last December to get four tires replaced on my…read morecar. II did leave a great review at first until a week later I left to go on vacation and when I got a flat, not their problem, I was in the middle of nowhere. I went to change my own tire because I was in the middle of nowhere come to find out they did not put my personal property back. I have four locking lugs one on each rim and it was nowhere to be found in my car never to be found again when I called them to confront them. They didn't even say sorry the guy that I talked to said oh that sucks. That's not what you say in this situation they said they would talk to the mechanic he was out to launch. I had to call back three hours later still waiting for a tow. Never mind they said they were pretty sure he put it back in my car, thieves, untrustworthy horrible people do not go there.