Very professional! They were honest and attentive and left a flower on the dashboard for my wife!

The people working at Grease Monkey were very kind to me. As a young lady it can be hard to find car mechanics that don't rip you off. I felt confident that they were honest and provided me with an affordable and quality service. The flower they left on my dashboard made my day ^-^ read more

Amazing quality here and such a cool spot. This incredible team found issues with my car that no other shop has. I've been in Durango for almost four years now, and these guys you can trust with value and the service requested. You might even be surprised to see them helping you with so much more! They are dog friendly too! read more

These guys get a little stressed but it's because they're the busiest place in town. It's super cool they leave the ladies a flower in their car...but you guys should offer something to dudes as well! We are wholy underappreciated these days and piece of jerky would be nice ha ha read more

My first experience at grease monkey and I really appreciated the care and attention to detail they gave my vehicle. I requested an oil change service on the I5.9 Cummins Turbo Diesel of my Dodge and they did an excellent job, and didn't overfill the oil as other places have. Only reservation I have is that they didn't tell me if they emptied my blow by catch can, and I forgot to mention it to them. read more

Called them up in the am and asked if need to make appt n appointment & was told come on down, 1st come 1st served & was there in half hour and was 3rd in line :-) Got to chill under shade tree in the outdoor waiting area (there is an inside waiting area with coffee & such) but who wants to be inside on a beautiful day?! Mike & Ron will get ya takin care of with a smile! AND they left me a carnation on the dash!! read more

Grease Monkey - Nice touch guys! - Auto Repair Near Me - Durango, Colorado

Broke my car, agreed to cover repair, still hasn't paid for it I made the mistake of letting these folks change my transmission fluid. A week later, the car has half the warning lights going off. The local mechanic recorded the transmission being 2.5 quarts short on transmission fluid. $900 and weeks of getting the run around later, I'm still driving on this broken transmission. They agreed to pay for expenses before I fronted any money yet I'm still left holding the bill. It's one thing to be incompetent, it's a whole other to be sleazy and deceptive. read more

During our road trip to Colorado, we needed an oil change. Due to all the COVID-19 restrictions we expected a long wait, but the technicians were so efficient we were in and out in no time. Of course, due to COVID-19 no one was allowed to wait in the lobby, but they provided outdoor seating, appropriately distanced. I appreciated that. Cheerful, efficient service... just what we were looking for. I have no problem recommending Grease Monkey in Durango. read more

So, a botch small chip repair from a few months back. They said yhey could repair it. Signed nothing and never warned. Now i have three cracks in three directions soreading across the entire windshield. Their response ," sometimes these things hapoen" They are taking no responsibility for the damage or financial. They offered to reemburse me for the price i paid for the rock chip repair. Hmmmm $39 instead of $350 windshield. Might have to rake them to small claims court. read more

Grease Monkey - Yep, it's spreading across the windshield and in 3 directions. They are taking no responsibility for their actions or financial. - Auto Repair Near Me - Durango, Colorado

Grease Monkey is my go-to place to get an oil change, fluid top-off, or tire rotation. The staff is extremely friendly and trustworthy. The waiting room is cleanly and offers WiFi, drinks, and popcorn. There is always a coupon online for about $5 off an oil change, plus they vacuum your car and give you a free car wash! They have guarantee that your car will only sit in the bay for 20 min during the oil change, if it goes over you can save another couple of bucks. When my car would not start one of the staff members even came out and helped me out.... seriously the staff goes above and beyond here. Thank you to all the Grease Monkey staff for keeping my car running clean inside and out! read more

Working as team, they serviced, checked, filled, & had me on the road in no time. Like an early 60's full service station.

My car overheated on a hot day and I was able to get it to Grease Monkey at the end of the day and management, Ron, went out of his way, literally, to not only take care of my vehicle but help me get home in a downpour! I have been going here for years and will continue. Thank you for your care! read more

Absolutely the worst experience I have ever had at any a business ever. They Cracked my transfer case with an air hammer trying to get a stripped plug out of it for a fluid change. They covered the cracked area of the case in silicone and never mentioned it cracked. When I was leaving I looked under the truck and found the silicone. I asked why they put silicone on it and they said in case of a leak. I had them scrape it off and expose the cracks and they eventually after a lot of back and forth admitted to cracking it. They said would replace the broken half of the case. It took me three months of calls and texts to get them to finally keep their word. They then got the cheapest used part they could find and refused to replace the whole case. Everyone makes mistakes but these guys lied and tried to cover it up. read more

You get a free car wash and a flower your car after the service - it puts a smile on my face. They don't try to talk you into unnecessary services. read more

What a great find! We were on the road and needed an oil change. Got a recommendation from a friend who lives in town and we were so happy with the service! Not only did Ted, Labrador greet us but there were treats (coffee, popcorn, sodas) waiting for us inside. Our car was brand new and we couldn't find a dealership that was close. The techs took the time to look at our recommended service information from the car maker. We were in and out in a jiffy and when we forgot our service maintenance manual, they folks at Grease Monkey gave us a call to let us know they had it. Keep up the great work! read more

Worst ever. N hour to get my car in bay. Dont know how that happened. They said they were training a new guy but there were so many workers in there. There were only three cars, including mine when i got here. Could have told me it would take a long time to get into the bay. A couple of cars left. read more

Grease Monkey - The times kept changing. - Auto Repair Near Me - Durango, Colorado

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Their automatic car wash must have been bought used from a car wash that went bankrupt in the 90s. For $12 all of the dirt had better come off. Nope. Streaked windows, and brush marks. Plus the key pad doesn't really work and you have to get out of your car and find someone to help take your payment. read more

A very "good" experience with a caveat. I was greeted by a very pleasant young man who asked me what I needed and ran me through their various oil changes and pricing. I opted for the synthetic blend to get some extra mileage out of the new oil. I also requested a new battery. I asked how many months the battery was good for before agreeing to it and was told "usually 72 months". Boy was that inaccurate. After paying and then reading the battery life on the bill it was listed at 2 years. I am not very pleased with this at all. Now I have to get a battery in two years, rather than the usual 72 months (6 years). For a little bit more I could have paid for a 72 month battery elsewhere. I feel I was mislead. So, will I go for an oil change in the future? Maybe. Will I ever get a battery exchanged here again? Definitely not. Buyer beware what you are paying for. I thought with the extensive information I was given about my oil change options that the individual who sold me the services was well versed in what they offered and the battery required no further scrutiny. I was wrong. read more

Best price I could find in Durango and beat service. Had questions about my brakes, they checked my power steering fluid (which was almost gone- topped it off), checked my tires, got a free car wash. Really impressed with this crew. Thanks guys! read more

Top-off service not available at all locations! Service in Durango was exceptable but the price was high. I told the attendants that they didn't need to check either air filter as I had new ones at home I was going to install - well here they come out to show me the dirty filters - wasting my time and theirs. One thing I was interested in was the top-off service between oil changes. I assume it works locally but now I'm in Denver for a month and the first Grease Monkey I go to says there is a $10 bay fee because they are a franchise operation. Searched the GM website to see if it would tell who I might be able to go to but no luck. My wife needed an oil change on her car and I told her to go to the dealer - it was less expensive (gives you an idea of GM cost). I will not go back read more

These guys are consistently nice and consistently fast. On this particular occasion I came out to a flower on my dashboard... What a sweet gesture! read more

Grease Monkey - Auto Repair Near Me - Durango, Colorado

I've been here twice now. The first time I went, I had a daytime running light out and asked that it be replaced. I asked twice. The last time, I was told I was mistaken. I get my car and guess what? Running light is still out. I went back again, hoping it was a fluke. The guy who checks in my car is knowledgeable and friendly and I'm feeling pretty good about this visit. I tell him about the running light (still), I want new wipers please, and tire pressure were low and would be checked. So I leave and come back. When I go to pay, absolutely nothing but the oil change has been done. I would have paid double for all the extras I needed and wanted done. read more

Seriously, this place is wonderful. The customer service is phenomenal right from the beginning. I never feel pressured to sign up for additional services and they thoroughly explain my options and then leave it alone. Coffee in the waiting room is good, they vacuum your car's interior, give you a voucher for a car wash and leave a flower on the dashboard. I drive away smiling... from just an oil change! read more

Don't go to the auto wash, it will damage your car! Took my Jeep there, left with scratches to the hood. Very very mad, will never return. Also their oil change prices are ridiculous, long wait times as well. read more

Wow! This place knows customer service! Businesses should take a lesson. Courteous, swift, thorough service. With your oil change you get your fluids checked and topped off, tire pressure taken care of, car vaccumed, and a complimentary car wash! They keep you informed of what they found while servicing your vehicle with no deception or pressure to add something else to your bill. While waiting which was less than 30 minutes they offer free soda, coffee, water, candy, and popcorn. While all of the employees are friendly Ted (the golden retriever) is the best! I think he might be the manager. He greets you at the door, checks in on customers waiting, and supervises the staff in the service area :) Go Ted! When leaving I found a flower on my dash. What a nice finishing touch! :) read more

Amazing Place! Everyone from the moment they come to your car and greet you to the moment you leave you are treated with phenomenal customer service. They let you know everything they are doing and are so fast. I never mind bringing along my kiddos because I'm seriously never there longer than 20 minutes! My tires were low in air and I drove up and they filled them up right away and sent me off with a big smile. Awesome job, wouldn't go anywhere else! Plus, Ted is just too sweet! We love our Durango Grease Monkey! read more

The customer service at this place is AMAZING. They explain everything very clearly and never make you feel pressured. Fresh popcorn, good magazines, a fridge of sodas, and great coffee in the waiting room. In and out in 20 minutes. And a free car wash! We'll never go anywhere else. Thank you! read more

My van limped into Durango on a cross country road trip. Phil looked it over and recommended a shop with better expertise. Back on the road and grateful for a simple fix and honest service. read more

I have only had my car serviced by by the Infiniti dealer in Colorado Springs. I'm here visiting our daughter in Durango and realized I needed my oil changed. She had a coupon for $10.off and the reviews were 4 stars and above so I tried it. I was impressed from the moment I pulled in as I was greeted right away and after a short wait my car was completed. I was given a code to get my car washed and vacuumed and even a flower on my dash. I would recommend this Grease Monkey if you need your car serviced. Thank you for your wonderful service. read more

My husband and I have a LAME list and a FAME list - and Grease Monkey is consistently on our FAME list - staff, quality, atmosphere, car wash... there is not one thing I would change! Highly recommend!! read more

Good service and fair price - however, they wanted to sell me a fluid change fir the transmission and the transfer case. The truck had 5,162 miles on it. read more

Expensive and long wait. It cost me twice as much as I used to pay at another place and I waited over an hour for a simple, standard oil change-- no other services. Disappointing experience, but the staff was very nice. read more

Hands down the slowest location I've been to (1:20 total elapsed time). Watched my car get swapped with another and bumped back in the line - I couldn't believe it. Other people arrived AND left before they brought out my filter and recommendations, much less before they were done. I was also told it was vacuumed and it definitely was not. The entire point of paying for an oil change is the time saving and convenience. The guy gave me 10$ off for the wait, but that certainly wasn't worth the wait or that they bumped me back. Just moved to Durango, and now I know where not to get my oil changed. read more

My daughter needed a new battery for her beat up 2000 Yukon. After calling around to several repair shops in Durango, including the Chevrolet/GMC dealer, I chose to go with Grease Monkey. They had the battery in-stock, offered to go jump my daughter's car, and were 1/3 the price quoted by the GMC dealership! They were thorough, professional and took my payment over the phone so my daughter could drive away and get back to her studies/school. :) Thank you Grease Monkey and Phil the manager. Keep up the good work read more

Always love getting my cars serviced here. Hard working people and talk to you about everything that is going on with your vehicle. It's the only place in town I trust getting any work done that I may need. Great staff! Always busy which is good. Good job everyone. read more

Dont take your car there it goes in nice n new n comes out falling apart. I took my 2015 Hyundai Elantra in for oil change paid for the top dollar treatment. As I was driving home the flash guard became loose n was rattling n hanging!! The next day I noticed antifreeze leaking. Paid 125 for what? To have my nice ride jacked up by these idiots!! read more

A great place, with friendly staff. They give a full checkup on everything and give you tips for what you should get. Also, you get a free car wash for purchasing anything and it cleaned are car very well. read more

Poor service got there 45 minutes before they close one car on front on me and they close the doors on me no explanation not recommend it there is better places on town to change you oil read more

Great service. I manage a large fleet of vehicles and they do a great job. Mike and his crew are always friendly.

Best oil change ever! Free car wash and a flower too! Staff was awesome,