It can be hit or miss here. But if you use the Solv app you…read morecan set an appointment and avoid a lot of trouble. I would say 4 out of 5 times I've visited this facility it's gone well. All of my kids have visited around flu season a few times, and I tend to have chronic issues with back and neck. The good staff will look at my record and kind of speed through the process based on my history. The crappy staff won't bother and then they'll ask a bunch unnecessary questions and even question symptoms as though they don't believe the patient. It can get weird. Just stay calm and resilient and firm in your responses in those cases. Ex: Once my son messed up his leg pretty bad and they wouldn't give him crutches. We just went back the next day and they gave us crutches. So that's a perfect example of how it is there. Most of the staff give a sh*t and also want your visit to go smoothly and quickly. But every now and then you'll get staff who are adversarial. Ultimately, they are close to our home and they are open when we need them. Overall I trust their services.

This business sent me to collections for a petty amount of money without ever having sent me a…read morebill. Of course I paid it the moment the collector left me a voicemail. What is wrong with this lazy billing department? All that I needed was a bill, phone call, text message, or email.

My first time at this location. Brian Kennedy is affiliated with Dr. Maheshwari that I've been…read moreseeing for over 20 years at their Fountain Hills location. This branch is much closer to me since I moved here. Super nice staff...Ruby at the front desk is so sweet! I had met Brian before when he worked at the Fountain Hills branch. Always a pleasure seeing them!

From the owner: No need to wait for relief—our immediate primary care specialists are prepared to address your…read morehealth concerns quickly.

Web site and phone say they are open 8 AM to 8 PM. I called and listened to their hours and address…read morebefore going to the location. Upon arrival the location is closed. In a medical emergency it could have been a life threatening mistake to waste time to drive to this location. Very poor that medical facility of a major medical corporation could be so careless.

My four year old daughter fell off a playground and we feared she broke her arm. We came here…read morebecause they had an X-ray machine. My wife and I are both fully vaccinated and wore masks. We even got our 4 year old daughter who was in pain to put a mask on at their request. When it came time to go back we were told only one person could go back due to Covid. We quickly complied and I stayed in the lobby. I was emotionally distraught that my child was injured and I asked the woman at the front desk why we could not both go back if we were vaccinated. She was explaining the reason behind corporate policy and I began to understand. I felt we had a decent conversation going so I expressed some frustration at not being able to go back. I wasn't yelling and I wasn't being argumentative I was just trying to connect with another human. Another woman came from behind a wall and coldly told me she wasn't the one who made the rule and I needed to call corporate. The manner in which she did it was cold with no empathy for our situation. It really disgusted me how it was addressed when I was just trying to understand the policy.

Care quality and staff are friendly and on top of everything. I highly recommend this place topknot…read moreservice with well trained physicians and assistance.

front desk lady was not friendly at all. i didn't receive neither good service or explanation. it…read morewas short awful experience

I've been here twice with my sick child, and both experiences were excellent. The staff were…read moreprofessional, attentive, and truly caring. They took great care of my child each time. I'm honestly surprised by some of the negative reviews, as my experiences have been nothing but positive. I would definitely return without hesitation.

I should have listened to the reviews. PLEASE listen to the reviews…read more This is the worst experience I've ever had with an urgent care. I am such a strong proponent of NEVER going here, only I was strongly urged to by my mom and friends, because I had such lingering symptoms of what could be strep throat (swollen red glands). I saw them back in SEPTEMBER for not even 30minutes while the nurse came in, took my blood pressure, looked in my throat, and said pretty much "idk sorry girl." She said she didn't believe it was strep but they could send it in to another clinic to get my mouth swab tested there. (They didn't tell me this would be another $42). Fast forward to today, I get TEXT notifications about how OVERDUE my payment is each month. $271 for a 30 minute visit? No itemized receipt too btw. SORRY??? For literally WHAT? You used one piece of equipment on me, and a couple q-tips to swab my throat. I didn't take up more than 10 minutes of your time. Now, they want to threaten my payment to go to collections after I have called them MULTIPLE times, left voicemails MULTIPLE times with my contact info (because they never seem to have agents to answer my calls), and they only ONCE called me back, I answered and the call put me on mute, as soon as the agent said "hello? A second time and I realized he couldn't hear me, I went to unmute, but he already hung up. I am so incredibly agitated and stressed out over this, I want to know exactly why I am being charged the prices I'm being charged, but Banner doesn't see that as a priority, they just ignore my calls, refuse to contact me via email or text (only text me automated messages that don't offer a real person), and threaten legal action, all while I am being ignored and taken advantage of. Please. Go somewhere else. I would not recommend my worst enemy to go here.

I was very impressive with the service here…read more You can walk-in and get quick service. Especially the day that I visited no queue to wait so I got the exam right away. PA Jame was very nice and he gave me a lot of advices. Another thing I likes about this clinic is when you go to their website you can get the list of estimate price. Also I like that they open 7 day a week. It's very convenient and you can buy medicine at the next door. Plus if you have Fry's member card. You'll earn the point during your visit too. How cool is it !!!!

I normally really love the little clinic. They have little to no wait time and all the nurses I've…read moreseen have been awesome. But I recently wasn't feeling well, having had flu symptoms for three days I called to see if I could be treated and was told yes over the phone but when I came in it was a different story. They had no idea what to do with me. I was told all the same stuff that I had already read online and was sent out the door being told that if I didn't feel better in a few days to come back or go to the ER. Serious waste of my time & money so I was pretty disappointed. My advice for the going to the little clinic: they are great at minor illnesses: colds, ear infections & physicals. If it's something more than that I would go to your regular doctor or urgent care. Otherwise it's just a waste of your time and money!!

I scheduled online & completed all info required. My appt. went well, from the PA, named Connor to…read morethe very kind and caring nurse & front desk staff. My gdtr is here now from NY, with an earache; We will be arranging for her to be seen tomorrow. As a retired nurse, I highly Rx. Power Rd, Next Care.

***This location does not have x-ray*** They referred me to the Tempe location Price/Baselineread more

Visited Health First Urgent Care while in Gilbert. The atmosphere is clean, organized, and…read moreefficient, and the staff has consistently been helpful and welcoming. I've been here a few times, both for myself and for my wife. This visit, we got super lucky with no one ahead of us, which made things even smoother. The front desk staff always does a good job making the check-in process easy and stress-free. The caregivers have consistently seemed thorough, attentive, and helpful, which is what you want when visiting an urgent care clinic. Another plus -- there's ample parking, making access simple. Overall, a reliable urgent care spot with good staff and an easy overall experience. Saluti.

This office used to be my go-to, but after my most recent experience, I won't be returning…read more I came in with sudden, severe neck pain and felt like my concerns were dismissed rather than taken seriously. The providers didn't seem to listen or validate what I was experiencing. Communication was also poor. I left a voicemail and didn't receive a timely callback, and when I finally did, the response came across as rude and unsupportive. Overall, it felt more focused on getting patients in for additional visits than actually providing quality care. What makes this more frustrating is that my husband and I had just established care here and completed physicals on the family practice side. I rarely have medical issues and try to handle things the right way, so this experience was disappointing. I'll be continuing care with another office who actually listens, and my family will be finding a new primary care provider and urgent care moving forward.

This happened a while ago but forgot to leave a review. Went in to get some blood work done and was…read moretold they do all of their testing through lab corp and without insurance it would be between $400-$500. Got hit with a $900 bill I can't afford and 6 months later is still causing problems.

No one called me with a follow up of my test results and possible prescriptions. Was instructed to…read morecall them if this was the case- have called many days in a row and was on hold for 3 HOURS today before giving up. Can't get a hold of anyone !!!!! Frustrating!!!

Dr Williams is the first naturopath I've ever seen. I'm sold. In fact, I have full medical coverage…read moreand choose to pay out of pocket to see her. She's kind, gentle, caring, thourough, and personable. This is genuine healthcare. Not big business. She cares and follows up and remembers who you are and what you're struggling with. It feels good and safe to be under her care. I dont know how other naturopaths operate but I am so grateful to have found her. She's amazing

From the owner: Now accepting new patients! Telemedicine, House Calls, and Online Consultations. Let me help you…read moreget to feeling great again. Women's health, Men's Health, Gastrointestinal Issues, Autoimmune Disease, Thyroid Optimization, Hormones, General Wellness, Allergies.