Storm and Bowers are awesome! They have helped me and my new-to-airsofting 9 year old son many many…read moretimes. If you aren't familiar with a 9 year old boy's behavior, know that he asks tons of questions and requires a lot of explanations, especially when it's something new he's learning. The guys were extremely patient with my boy and didn't roll their eyes even once at his inquiries! Storm helped my son choose the Airsoft that is just right for his age and abilities. My son now gets outside more often and away from his iPad by shooting at targets, SCP's, and zombies. There is also a field where everyone gets together on Sundays to "play Airsoft" together which I've taken my son to twice now - he has a blast! Go on down to MSE! You will have a great experience with great staff.

Thank you for the fantastic service and support you gave while our grandson was here visiting from…read moreWashington State. As grandparents we knew very little about airsoft but wanted to support our grandsons sport. He is very knowledgeable and a good shot for age 10 , he loves talking about the guns and shooting them. He has limited access to stores and only close to one field in Washington. Theodore really enjoyed your store and the gun that we rented. He also loved his new gear. Thanks for giving him your time and respect.

If you're looking for a top-tier experience, US Patriot Armory absolutely delivers. From the moment…read moreyou walk in, the atmosphere feels welcoming and professional. The staff is incredibly knowledgeable, they take the time to answer questions, explain options, and make sure you feel confident in whatever you're looking for, whether you're experienced or brand new. What really stands out is their customer service. There's no pressure, no rush, just genuine help and guidance. Their selection is solid, with a variety of firearms, accessories, and gear to fit different needs and budgets. Everything is well-organized and easy to browse. The team clearly takes pride in what they do, and it shows. If you value professionalism, respect, and a smooth buying experience, this is definitely a place worth visiting. Highly recommend to anyone looking for quality service and a trustworthy shop.

Each time I come in I get greeted immediately and receive great customer service…read more .

Honesty I was a little skeptical after reading some reviews but I can say with confidence that I…read morehad a excellent experience. I was greeted as I came in and asked if I needed anything. Which I was then helped by the same person behind the counter. I then proceeded to the firearms section where I was then helped by Matt. Matt was very informative, patient, easy to talk to and had a great attitude which overall made my visit very pleasant. He made it hard to not walk out without a purchase! (In a good way!) I will be returning soon to see more of the great sales they have in store!

The service was horrible. I talked to a (MIT) Manager in training on 6/03/26 approximately 4:30pm…read more He was very rude. Very disrespectful. He would barely answer my questions. Not sure what the problem was. He would answer the phone during my transaction and he was very nice to the people on the phone. If I'm in the market for a firearm purchase. I'll just go somewhere else.

We felt like an inconvenience at first when we wanted to look at bikes. The staff had to climb this…read morevery wobbly ladder to get the bikes and you could tell they weren't happy about it. We asked to adjust the bike to test the fit but they couldn't seem to figure out where the tools were (or if they had them)... until we got Caleb. He was amazing! He went so far above and beyond to help us find the right bike for our son. They inspected the bike in full and fixed an issue with the gears. I also want to recognize the cashier, Trinity. We had some time to pass waiting for the bike and she was very polite and helpful. Would recommend!

Jim is absolutely the best he took care of regripping a complete set of irons…read more Thank you for your help

I went to the store to return some soccer shoes I had been trying out. Before buying, I…read morespecifically asked the salesperson if returns were allowed, and I was assured there wouldn't be an issue. I was also told I could return the shoes at any location. When I went to a different store to return them, they outright refused, wouldn't even offer store credit, and treated me terribly. The staff, who appeared to be a security guard and possibly a manager, were rude and unhelpful. This was a horrible experience, and I do not recommend this Big 5 location. If you're looking for decent customer service, avoid this store and go to another one, or possible another city--anywhere but here. If I could rate my experience it'll be a negative 1. Improvements I'd recommend would be new staff or at least training on good customer service.

II called to make sure Big 5 had the rounds I wanted. I spoke with Leslie, the store manager and…read moreshe confirmed. I called back because I wanted to make sure I brought in the correct documents to purchase the rounds. The person was not clear so I asked, "are you saying I need to bring in ........". She said yes. When I got there, Leslie the store manager told me I needed additional documents. I said, I verified what I needed over the phone. She said, she was told I called back and the other person was trying to explain it to me. I told Leslie what I was told. She said, "this is Monday, I want to have a good day, and I don't want to argue." (A comment I believe was rude. I was misinformed and now being blamed because of it) I was trying to have a good day. I called twice to get information so I would not be wasting my time, energy, and gas. It is frustrating to do what you are told you need to do and be mis informed. Leslie did not apologize for her employees poor communication and she did not say she will provide the employee with additional training so the miscommunication does not occur with other customers. Leslie displayed poor customer service and poor management. I gave her 1 star.

Great service ! Great people .. I saw some racist remark in the chat saying they don't like African…read moreAmericans.. well I'm black and I was treated better than most black owned businesses I go to ... so please let's stop the whole white and black thing . We are all grown ups let's act like one for our children's sake at least anyway sorry to ramble .. place is top notch for learning !!

Handgun Safety Class certified with experts Lisa and Jay. Let me say that this class was hands down…read moreinformative, fun, affordable, and great for my soon to be 14 year old. She did AMAZING! Highly recommend Victor Valley Shooters which is located off Hinkley Road near Barstow. I read the reviews from Angela C. and they are not prejudice what so ever. I can attest to that for sure. http://www.victorvalleyshooters.com

well. no words for…read morethis nothing to show for. thay asked if they can help out. kinda hard to help when looking at empty shelfs/ display cases

I would not recommend this FFL dealer for a transfer. Poor communication and lack of response…read more There are many in the area, choose another.

Great place, knowledgeable and at a reasonable price! I…read morebought two hand guns here so far. Highly recommend this place.

Awesome little local shop. They have really great prices and they take care of you. Got an amazing…read moredeal on some cleaning work and some upgrades. Also got a great deal on some new purchases! Thanks again for taking care of me!

Rude cashiers and worst customer service ever !!!!! They…read moredon't answer any questions nor they know what they have .

I love Big 5....they have all my sporting needs...I went to Dicks...only cause I was there...didnt…read morefind what I was looking for...went to Big 5 and they had it!