We recently had work performed on my daughters 2014 Jeep Patriot. Wright's got it in quickly and…read moregot the work done that was necessary (wheel bearing hub assembly and intake manifold). The Jeep passed Emission Testing a week later (yeah!) and is running well. We still "heard a noise" and brought it back for another inspection. The Wright Team inspected the Jeep and determined that an inexpensive repair by the former owner (strut assembly) was causing the noise. They determined it was not a safety issue and advised we could wait, or repair. I appreciated their honesty as my goal is to provide my youngest daughter with a safe vehicle to use in College. Wright could easily have told me "it's a safety issue" and I would have paid for the repair but they were honest, and they have earned my business for many, many years. If you need an honest and very capable repair shop, THIS is the place.

Although my original Google review from a couple of years ago has been taken down, I still feel…read moreobligated to make people aware of how defensive, rude, and downright bullying the owner of this auto repair shop is. When I was shopping for a car, I brought a vehicle in for a general inspection. I scheduled the day beforehand, and although I was advised that it would be better to bring the vehicle in first thing in the morning, I was unable to do so because I couldn't get ahold of it until noon. I made the receptionist aware of this, and he scheduled my appointment for the afternoon. I brought the vehicle in at the agreed time the following day and called an hour and a half later for a simple ETA on the inspection. I was not rude or aggressive in any way, yet the owner David took it upon himself to rudely tell me that he had not looked at it, would get to it when he could, and that this wouldn't have happened if I had just bought it in first thing in the morning, even though I made it clear to the receptionist a day beforehand that I wouldn't have the vehicle that early. Heated and irrational, I decided to leave a two-star review on Google about David's rudeness. Admittedly, this was not a wise decision, but at the same time, how could I have known that he keeps a sharp eye out for bad reviews when he's supposedly swamped with work? Sure enough, I get a call from him demanding that I take it down. I refused and decided to just go get my car, ignoring the angry, long-winded text he sent me, in which he said he would no longer do any of the non-existent repairs on a vehicle I had brought in for a general inspection. When I arrived at the shop, he refused to give up my keys, physically holding on to them and actually snatching them out of my reach when I tried to get them back. I could have called the police since he legally had no right to withhold my vehicle, but I had more pressing matters to attend to. He gave up the keys and glared at me as I left, leaving me in absolute awe of the unprofessionalism I experienced. I regret writing that first review for sure, as it was purely reactionary, but if they had simply told me they were fully booked and could not accept my appointment, then none of this would have happened. David might be a great auto mechanic, judging by the many perfect reviews his company has, but it is clear to me that he becomes quite rude and aggressive towards customers whenever he's in the wrong. If you look at some of the other one-star reviews here and on Google and see how he replies to them, you'll see what I mean. Somehow, some way, it's always the customers' fault when something goes wrong. Never his.

I passed a few Jiffy Lubes to get to this one, because of their rating and I'm glad I did. They…read morewere fast and professional, but the biggest thing that stuck out to me was their courtesy and knowledge. They called out that my car may have a factory recall on it and it does. Because of this Jiffy Lube I'm avoiding a lot of trouble and getting a new engine for free. This is be the only place I get my oil changed moving forward.

Service places are clearly stressed. However, attitudes should be evaluated before going in…read more I found myself with a flat tire yesterday. I will take credit for having this experience 15 min before they closed. Unfortunately these things always happen at the most in opportune times. I've never had tires serviced at jiffy lube but I couldn't keep driving and not check in. I simply asked "do you guys change tires?" The response tone and level of unprofessionalism was horrid. I do not make a habit of posting bad reviews. But this one warrants it. Do not go there

I found Ming's on Yelp with it's already high rating. Went in expecting an oil change, new brake…read morepads (based on last place I went to trying to sell me brake pads), and was thinking I might need new tires. All in all, it was going to be a four-digit day most likely. The short version is: they knew my expectations, and still were up front and honest. Rotated my tires, said I was good there for at least 10,000 more miles. Changed the oil, and said i did not need new brake pads. I was totally prepared for my day to be ruined with an expensive maintenance visit. Instead, I have renewed faith in humanity. (ok, a bit dramatic...but still...). Thank you guys, I've found my new shop for as long as I'm in the Atlanta area. (P.S. met a guy from Peachtree City in the wait room. He drives his car up from peachtree city because he endorses this shop so much)

I echo everyone's comments about honesty and expert service. Before I went to Ming's, I was always…read moreapprehensive when my car had issues and needed to be checked out. At Ming's, we have found a place where it's like having a friend or family who can check things out and tell you the truth. I brought my car in for some sputtering and was not able to leave it, but Ming and his crew checked it out just to make sure I'd be ok driving it until I could. He did not charge me. It was the most refreshing nod to honesty and goodwill that I have seen in awhile.

One of the few reputable shops that work exclusively on Honda & Acura. If I never have to go to the…read moredealership this is where I will take my Honda without hesitation. If you're reading this and have a Honda/Acura and need service look nowhere else. I think you get great value just from the customer service alone. The service is also wonderful I like the information they took the time to put about the status of the battery and condition of tires. Value information for any driver. I have the utmost confidence taking my vehicle here and that it will be treated with care. The only thing I can think of that's a con is the time available to be scheduled, but that's because it seems they always have work going on! The way I look at it. That's a plus in my book. Hidden gem.

Two great experiences with my Honda Element, great communication quality and value. The element…read morefeels brand new!

Typical overpriced scammy experience where they'll suggest 17 additional things on top of the oil…read morechange. At some point, Ian gave me the new cost (12x to the original cost) for a variety of things. I'm an immigrant with English as my serving language. I didn't understand 13 and change meant 1300. I tried to clarify asking, how much is it going to be? He said, "the price I quoted earlier", which in my mind was 160. I would request the staff to quote the figures clearly more than once in words that non native speakers can understand. It feels like they took advantage of me. Feels very icky. And this took almost 4 hours. If you bring the car for a small thing like an oil change, be on the watch for a long process of expensively unnecessary things to be done to your car. Management: before you refute my review and make the point that I agreed to all the services and the new cost, please read the review again. I'm taking responsibility of not double checking the prices with you and probing further on the "the price I just gave you earlier" when you're throwing 17 technical teens at me. BE EXTRA TRANSPARENT when your changes are over 10x an original price. When I was raising my concern after seeing the big bill. Instead of trying to understand but point, this tall gentleman came out to support his staff in an intimidating manner. No empathy for the first time customer. And this was my first experience with them. So disappointed right now. This is going to mess with my this months finances.

Took my 19 year old Accord in for major service. TLS did complete and thorough diagnostics . they…read moreexplained what required work now and what would require attention in the near and long future. as a result my car is running like a brand new car again. this outfit is expert, polite, and completely trustworthy. it was a pleasure doing business with them. I am now a loyal customer.

The lead tech or manager knows his stuff. Is quick, and courteous. Main bonus point is he doesn't…read moretry to sell you stuff you don't need either.

Went in to get an oil change, the second one ever for my car and they didn't screw back in the skid…read moreplate after changing the oil filter! Found out the hard way driving on 75 and my skid plate popped out and got ruined being scrapped along 75 until I was able to pull over and realize not ONE screw or bolt was put back in it!

I prefer smaller mechanics over dealerships, but after moving to ATL and having some bad…read moreexperiences with independent mechanics, I started using the dealership. My car was making noise and I asked the dealership to look at it during an oil change. I was told that my exhaust system wasn't looking good. The heat shield was rattling a lot, so they clamped that down but I was looking at a few thousand dollars in repairs. Their suggestion was to start shopping for a new car as mine is 12 years old. The thing is that I'm not ready to part with her. No new car currently on the market stirs the same passion in me the way my current car does. I look at her (yes, it's a her and named Eponine) and I still feel like a proud owner. After looking at reviews, I saw that this shop was getting solid reviews and decided to give it a shot. Going forward, whenever I can, I'm going to choose Kirk over the dealership. The price I was quoted for the work was reasonable and the work was done in a very timely manner. I am very happy with the work and even happier that I feel like I've found a place that can help me keep Eponine around for many more years.

Kirk is one of the best auto mechanics I've ever met. He is honest and will tell you if you don't…read moreneed any work. I've been bringing my car here for about 5 years. Kirk will brake it down for you, and let you know exactly what needs and doesn't need to be repaired on your car. He is super fast and efficient. I drive 10 miles out of my way to come to this shop. I will continue to come here as long as Kirk is the mechanic.

After going to two other shops to get a brake fluid exchange, Jiffy Lube was able to not only able…read moreto complete it but they did not keep me all day. I was in and out in less than 30 minutes. They also gave me a heads of other things to looks out for in the future. The price was reasonable; cheaper than some of the other quotes I received. It was my first time at Jiffy Lube and it will not be my last.

Got an oil change minutes before they closed ! Hot day out and still didnt complain about me…read moreshowing up so close to closing ! They had us in and out no problem ! Thanks again would highly recommend