I took in my car last minute on 6/18/2026 at 4:52pm after a catastrophic brake line failure on the driver side. As a customer, I relied on their professional expertise to ensure my vehicle was safe to drive, and I trusted them when they said the issue had been fixed. They repaired the driver's side but failed to recommend or even mention replacing the passenger's side. Just three days later the passenger side brake line failed completely. I had to blindly fly into a turn with absolutely no brakes, putting myself and my family in extreme danger. This forced me to pay for a tow and take the vehicle to a different mechanic to actually get the problem fixed correctly. I called to try and get a partial refund, and the manager claimed they did recommend replacing both sides, which they absolutely did not. I would have gladly paid to replace both sides if they had given me the option. I know how critical brakes are. They refused to take responsibility for the danger they put us in and only offered me a "deal" on an oil change or small maintenance work. I obviously do not trust them to touch my car ever again. If you value your safety, go anywhere else. read more

Overall I would definitely recommend them. They honor the corporate discounts, they're honest, fast, friendly and don't try to get you to pay for anything you don't need. Lately I've been in Cookeville where the Express here does not honor coupons, charge more and won't top off other fluids without charging you more. I didn't even bother asking if they tip off the oil for free between oil changes as they seem to charge for everything. Now my brake pads are needing repair and I called a few places around town, outside of prices being rather high, almost as much as I paid for rotors, they all seem to want to add on things. Even though it will be a trip to go to Hixson, I'd rather spend the gas on the drive knowing I won't get overcharged and they will do the job right the first time. read more

For the past 4 years I have been taking my truck to the Hixson/Northgate location. I save all my receipts and noticed that everyone of them had a different price, ranging from $38 to $86. On several there was a $1 charge per can of oil for "Preferred" oil. I told manager I've never asked for any specific kind of oiled except last visit. He informed me that during the time I was being charged an extra $1 per can of oil was when they were carrying only one kind of oil. Me: so if I didn't have a choice of different kinds of oil, how could I have a "preference? He offered no solution. I asked him for some type of refund for all the money I over paid and he said,I'll give you $20 off, then walked off. No apology or regret! My Last Time! read more

I brought my VW Atlas here for an oil change after feeling as though I was getting ripped off at the dealer and left very happy!! Blaine was my tech and was super helpful in answering questions that I had and gave me quotes for everything before anything was done. All the staff that I interacted with were incredibly nice and knowledgeable. Will definitely be returning here for my next oil change. read more

Been coming to this location since 2014. They guys here are always amazing quick and are as transparent as can be! read more

Express Oil Change & Tire Engineers - Oil Change Stations Near Me - Chattanooga, Tennessee

Helpful, quick and easy. Couldn't ask for more from the experience. I'll def be going back again!

Amazing place to get your oil changed. Everyone was so nice and extremely fast! They have five stars for a reason! It's amazing that they were fast and still made you feel extremely welcome within that time frame! If I could give more than 5 stars I would. I'll definitely be back! read more

These guys were so courteous, friendly and efficient, not to mention fast. I would say go ahead and try them! I went to Sears and they said I would have an hour and a half wait - before it was even my turn. So, I went to Firestone, and they told be I would have a two an a half hour wait. My brother-in-law told me to try 'one of those drive in places'. I was skeptical, but with the time restraints I had, I decided to go ahead with it. It was a cold wet and rainy day, one of the guys walked out to my car and asked how he could help. I told him I needed an oil change, so he told me to drive right in - no waiting at all! From start to finish, it took about 10 minutes. I couldn't be more pleased! Great job, guys - and thank you! read more

I was unable to get an oil change with my regular place so I came here. Friendly attendants and I mentioned maybe needing tires in the near future- they gave me printouts of various brands and even offered a set of used tires with 100 miles on for a very sweet price. read more

The staff is fantastic, efficient, and kind. They even beat the price on tires for me too!

You just earned yourselves a loyal customer. This was seriously the best experience I have ever had with a mechanic! I called around to several shops for quotes on diagnosing a noise and replacing the serpentine belt on my older van. Aley answered when I called Express Oil and was not only super patient with my questions and extremely friendly...the estimate was $150 cheaper than any of the other shops I had contacted. In addition I had several friends recommend this shop to me. Upon arriving to drop off my van on my lunch break, Kenny greeted me outside the bay and quickly helped me. Daniel took my initial info with a smile and Aley got some more details while I waited for an uber in their clean and welcoming lobby. If they weren't as busy as they were on the day I went, they would have even taken me back to work. Aley called me to confirm what was needed after they had diagnosed the noise and their quote was the same as when I initially called. They didn't try and sell me anything I didn't ask about or need. I was happy to have them change my serpentine belt because I had felt confident in them from their great customer service and honesty. When I picked my vehicle up only a short time later, Kenny took the time to explain the wear on the old belt to me and walk me through how they diagnosed the noise and were sure it was nothing else. I was super impressed with their service and will definitely continue to use them as my go to shop! Thanks guys! read more

My daughters car was concerned about her brakes not working properly. The manager himself went to her apartment and test drove the car himself and solved the problem. What amazing service. Thank you Kenny for caring and going above and beyond. read more

They made getting an oil change painless and quick with so much communication on what they were doing. They went above and beyond to let me know what I needed to be aware of with my vehicle and gave me suggestions as to how I could fix any concerns. I highly recommend this location for any car servicing you need to have done. read more

I have taken my car to the Northgate store for a number of years. These guys are very professional, and I fully trust their work. It's so great to be able to go to a place like this one!! They do awesome work! read more

This is my favorite place to have my oil change. The men they're always very helpful and friendly. They always change the oil in a timely manner, and the price is always fair. I would highly recommend that you go see these people and get your oil change. read more

I know there are a lot of options to get my oil changed and I usually go to whoever is closest to me. Today i was surprised by the professional service I received at the Express Oil at Northgate. My tech had an amazing attitude despite it being freezing outside. Aley was his name and he exceeding my expectations. He took good care to protect my vehicle while working on it. He also asked me about how other aspects of my truck are working in an effort to care for my whole truck, not just my oil. I will be back! Great job today team. read more

TOP NOTCH! These are the kindest, hardest working, custom first, quick group of guys! They are always beyond friendly, welcoming and ensure my visit is quick and done right. Daniel and Kenny will always greet you with smile, ask about your day and ensure you are taken care of. Southern hospitality at its finest! Won't go anywhere else! read more

Took my car in for an oil change, was pleased with the speed and the price, so I brought my other car in for a brake job. The technician told me that my brakes were in excellent shape and while he would be happy to do a brake job if I insisted, it wasn't necessary. So no charge for the brake evaluation, and no charge for the squeaky belt that he tightened up! I will be taking all my family cars to these guys from here on. They have absolutely earned my trust. read more

This is the best and most trustworthy place to have your vehicle serviced. I've had three major things done for my vehicles, radiator work and fuel pump work. Everytime the best of service and the most efficent and helpful mechanics. I've never felt dumb or taken advantage of. The best was when I brought a car that had been sitting for awhile and they replaced the thermostat, but not only did a good job doing that, they WASHED MY CAR NO CHARGE!! Awesomeness. Thanks and I WILL BE TELLING EVERYONE how great yall are read more