Brought my Jeep in for what I thought was a lower intake gasket leak, they changed my coolant,…read moreradiator hoses, charged me for two thermostats $194.00, they never did the lower intake gasket that they charged me $532.00 for. It ended up being a head gasket that was causing my issue. I ended up doing the head gasket myself. When I pulled the lower intake, I found the gasket was never done. Even after I showed them pictures they still said it was changed. I have been running an industrial maintenance shop for 30 years. I know what is new and what is not. I think I am going check my thermostat and see if that was even done.

Great, professional, and fast service! Easy to use website made appointment smooth with caring…read morecustomer service to bolt on additional needs. Highly recommend and will return again!

Needed brakes front and rear and a radiator and then some. Very friendly people with very…read morereasonable pricing. They took excellent care of us and our vehicle. We've been looking for a good shop for quite a while. Found it!!

Still one of the best shops in the area! I had a leak in one of my tires and was having to pump it…read moreup every day. I was in the process of pricing new tires because they were getting wore out but the prices were out of control! I was recommended a shop in Dover and I reached out to what I thought was a price quote from them through the Yelp App. As it turns out I was sending out a blast to any shop that wanted to respond. One was Exeter Motor Works to which I used to take my SAAB 9000 to back in the late 90's. I moved further North so going there wasn't as convenient for me. However their shop was one who was presented to me so I called them and they said come on down. I got there an I was treated the exact same way as back in the 90's, graciously, friendly, warm and naturally without any phony "Hi how can I help". I let them know of my predicament and one of the mechanics came right into the greeting area and grabbed my key and started to fix the tire. I had mistakenly walked into the shop area and told them what was wrong so they already knew what was wrong and what to do! As I was getting checked in with my information and the guys were already fixing the tire, I informed the person at the counter I used to come here with my SAAB and the people were awesome! The lady assisting me (sorry my memory is bad) said "Yep you came in here with your SAAB last time in 1999!" I said OMG you still have that information in there, that's cool!" So we had already hit it off and we finished up the repair order. I went and sat down and this gentlemen walked in and the lady said "name?? I want you to meet a customer from 26 years ago who's back!" This person was the new owner now and was very polite and he is a Veteran as well so we already had a connection! The guys finished the tire repair and because of our idle chit chat they were very fair with my and I'm now going to schedule more service with them today! I want to thank the two guys in the shop as I walked in at 4:00 pm and they needed to stay. I also wanted to thank the front office for being so gracious. This maybe long winded but this was my experience.

I had a flat on my vehicle and needed it fixed before work on Monday or me and my wife would have…read morehad to jump through hoops to make our Monday work. Kyle, the manager took me after hours and was able to repair the tire (I thought for sure I would need to replace it). He was extremely polite and even gave me a break on the repair and just asked that I choose to buy my tires with them. If Kyle had held to their closing time, Monday would've been chaos for my family. He did me a big solid. My father recalls a time during the Ice Storm in 2008 where they were the only place open for miles who could fix a tire and they took care of him for free that day! Top notch service from people who actually care about the members of their community. I will never go anyplace else for service.

The manager Jo F was great- super friendly and helpful! I brought in 4 tires that I had purchased…read moreelsewhere and she gave me a very fair price to mount and balance the tires. All of the staff were very professional. They installed the tires right away (I just walked in without an appointment) and they did a great job! My car is running smooth once again and the shakiness and vibration from the old tires is gone. I would highly recommend this place!

After bringing my vehicles here for nearly 13 years, today they lost my business. I brought the…read morecar in for a specific issue - they said they diagnosed the problem and fixed it. I paid over $1000 for the fix. The problem remains, they cannot fix it, and they refused any refund. Quality of service has declined here - if you live in the area, I suggest looking elsewhere.

I have had both good and bad service here. Most recently, bad…read more My guess on this variability is that it depends on which mechanic you get. I brought my F250 for AC service June 17 2024. They had previously replaced the ac compressor in August 2022 so I figured that since I had less than two years of operation, they might be more familiar with the system and the repair. Furthermore, on the off chance, the compressor failed again, some of the O'reilly AC compressors VIP uses have warranties (lifetime??) that are in excess of the time since the previous repair. The text from the service manager and subsequent interaction informed me that the orings from AC lines to the compressor were leaking. Now I would assume that if the orings (plural) fail on a compressor install that something is amiss; either due to type, quality of orings or the install. They wanted to charge me $608.40 for replacing the orings and servicing the AC. ("we won't charge you for the orings---just for the labor-- haha) I told the service manager that I was not happy about the fact that their previous install/repair failed so soon. I said that orings should last longer than they did. The service manager belittled me and said "Orings last as long as long as they last" and "Oh--do you think you know more than me (about orings)?" He then rudely threw the key towards me on the counter and said disdainfully "you are all set" I said "you are not going to charge me?" "No." So I went out to the truck, started it and drove home and guess what ? The AC doesn't work! So they didn't charge me...... for not fixing it!! What a deal!! They wasted my time, didn't fix the problem and treated me rudely. Now I was not wanting/expecting a free repair, but was expecting: a) That it be repaired b) Assurance that it would not fail again So the failed fix showed that whatever "high-horse" attitude the manager was demonstrating , had no justification.

We bought 2 tires and chain online for our Harley. Dropped off parts and bike. A few hours later…read morehe called and said it was done! This was a first time going there and Jim was very friendly and professional. Gave a quote and said exactly what he would do. The bill was 30.00 less. Highly recommend to all our friends and the rest of the bikers out there. He will most definitely be our go to guy.

Great work, very honest , can't recommend them enough! very trustworthy, they only do what you need…read moreand give rec on when other things can be done. very reputable. Going here from now on!

Great service - friendly honest and helpful - will definitely be back and recommend to friendsread more