Cobbler Express is simply the best! I've been coming here since 2016 and even after moving to…read moreChicago, I only bring my shoes back here- they are the only place I trust with my shoes! They're also super accommodating with rush turnaround so I can get my shoes before I have to go back to Chicago - so thank you!!! Definitely come here if you're looking for the best, highest quality shoe work that lasts for years and protects your shoes.

Amazing service for very competitive prices for New York City, plus owner is a very down to earth…read moresoul. Definitely will return. My bag looks amazing!

A colleague of mine had a pair of boots that were not comfortable for her and wanted to give them…read moreto me--funny thing, I noticed the boots under her desk and thought they were cute. They fit except for the calf. My calves were too big. I googled to see if they could be stretched and then I looked for a cobbler that could do it and do it well. I came across JSR Shoe Repair and was impressed with the reviews. I decided to give them a try. Initially, Romy didn't think it could be done but after further inspection, said that he could do it. When I picked them up, both boots fit perfectly. He did an amazing job and thought that the price for the repair was fair. It's a given, if I have any other shoes that need to be repaired, I'm coming to JSR Shoe Repair. I highly recommend!

I needed my boots fixed ASAP and Romy was quick in responding to my quote request. I was able to…read morecatch him on a slow day, and amazingly he was able to fix my boots in about an hour. Friendly, honest service, high quality work. Will definitely come back to get my favorite shoes and any leather work fixed.

BEST PLACE EVER - I LOVE SHOES - THEIR WORK IS QUALITY - ARTISTRY - took me a long time to find a…read moreshoe repair store - during COVID - I am so happy - I found this place - they are beyond wonderful to deal with and their work is superior. If I could give 10 stars I would - I 150% recommend them - they are simply wonderful!!!

First time I needed a shoe repair and had the best experience at Cobbler Express! My sneaker was…read morefixed in minutes and I was charged a very fair price. The owner replies very quickly by email and was very professional and kind. Highly recommend this location if you are in need of a repair!!!

This is my second time, dropping off shoes at this establishment. The first time I had to return…read morethree separate times because my shoes were not ready. The phone does not work at this company. And when I got the shoes back, one of the shoes was not stretched as instructed. I had to bring them back and I brought them along with two different pairs to also get stretched. I tried to pick them up today and upon inspection, he had gotten black dye on $850 camel colored boots. They do not look like they are coming out. I am a very upset that these shoes are now ruined. I am expecting Alex to remedy this situation by paying for the shoes, or paying a different cobbler to remedy the situation. I expect this shop to take this experience as a learning lesson to not rush their shoe jobs and also to communicate. Also, upon asking for the owner's number, I was repeatedly told no, I will be expecting a call from him.

I was in town for just a couple of days, and brought a pair of A.P.C. boots here that were badly in…read moreneed of a Vibram sole and heel replacement. They were able to complete my repair in just a few hours, and the price was the same as I used to pay at other repair shops uptown 10 years ago - in short, a great value especially for a rush! My boots look gorgeous, thank you :)

Walter is a saint!!!…read more I had this vintage Chanel Jumbo flap that's definitely seen better days. I had been meaning to send it off to get it repaired but finally got the chance to do it earlier this month. I got a quick quote from Walter and brought my purse into the store during a lunch break. Was quoted $190 for extensive repairs. He repaired all 4 corners (repiped and painted) and secured the CC hardware. Walter asked for a few extra days to get the product finished and I was in no rush. Was able to pick up my beauty soon after. The pics speak for themselves!! Thanks Walter!

Bad work and, even worse, they don't care. I brought them a pair of Gucci Jordaan loafers to be…read moreshined. They talked me into new heels and half soles. I paid $95. I returned a week later for pick up and he said they weren't really finished. More importantly, the color had been changed from dark brown to yellowish. Very strange. He told me my shoes were never brown! He was not apologetic. He made no offers to fix it. He just blamed me for not knowing what color shoes I had. Will never go there again.

I've had so many shoes serviced or repaired here and the work is always amazing. His work on…read moregiving my louboutin red bottoms a protective treatment so they maintain their color is top tier. Hardest part is remembering it's cash only but there is an ATM around the corner.

They do great show repair Great quality very responsible…read morewith there work I highly recommended

If you're in NYC and need shoe or bag repairs, you have to check out Cobbler Shoe on 225 W 23rd St…read more I had such an amazing experience there--the craftsmanship is seriously top-tier. They brought my shoes back to life and made them look incredible again. Not only are they amazing with shoes, but they do beautiful work on bags too. You can tell they really care about what they're doing and take pride in every detail. On top of that, they're some of the kindest, most welcoming people you'll meet. It's rare to find a place that combines skill, quality, and genuine kindness like this. Hands down the best shoe repair spot in town. Bring them anything that needs fixing--you won't regret it!

Highly recommend!! They do a great job here every time I request shoes to be fixed. They also fix…read morebags as well. They are efficient, reasonably priced, and overall the service is top-notch.

I'm finally getting to circle back to write this review…read more First, a confession. I don't take the best care of my shoes. I'm working on improving. Second, found this guy on Yelp. Despite being close he was in a part of Jersey City I had never walked to and I wasn't terribly certain if I should go to him or another guy closer to Grove. If you are in a similar situation, go to this guy. I came in and described the repair I wanted for my boots. He said it would be expensive. I braced for the worst. I think it was drastically cheaper than boot repair places I've seen in the city and even in Jersey City. The work, considering the damage I had done to the boots, was phenomenal. I will certainly return. He also provided recommendations on how to keep my boots looking great well into the future.

This spot is infinitely better than Village Shoe Repair downtown!…read more 1. Street parking is so much better up here! 2. THERE ARE SEATS INSIDE THE SHOP! 3. It doesn't smell like smoke inside. 4. It is cheaper. I got two heel taps replaced on two pairs of boots and it was only $5!! *cries*