Just wrapped up hands down the BEST car-buying experience I've ever had--huge shoutout to Jeremiah…read moreat HGreg From the jump, he was straight-up, no games, no pressure, and actually listened to what I wanted (rare these days). He made the whole process smooth, fast, and honestly... enjoyable. Every question I had, he answered. Every detail, handled. No runaround, no surprises--just solid, professional service the whole way through. If you're tired of the typical dealership nonsense and want someone who actually has your back, go see Jeremiah at HGreg. Dude sets the standard. 10/10 experience--would absolutely buy from him again.

Saw mixed reviews and wanted to give them a shot as my son saw a car he was interested in. Started…read moreoff good as online rep called to confirm the vehicle we were interested in and confirmed appointments to come see it. Arrived at the time of appointment and greeted with a sales reps that didn't know the meaning of a smile. Then only to find out the car we came to see wasn't available at the dealer and it was at the west palm beach location going through an inspection! Why??? Why confirm appointments and why post the vehicle being available at Doral when it wasn't. False advertisement and bait and switch tactic likely. However, luckily my son was also interested in other vehicles at the location so it kinda worked out. Another issue as well was their key management system as they seem to have a hard time finding keys for the car we where interested in and when found and ready for a test drive, they had trouble finding keys for cars that were blocking us in. Advice to call the dealer directly to confirm availability compared to dealing with the online customer service. And be prepared to wait! Everything else is also true about other reviews with the high dealer fees of $1299 and a mandatory protection plan that's $1699 which along with sales tax and title and tag fees will likely add $4000-$5000 extra for your out the door price. Although it's all extra fluff, it's common with many dealers so continuing your search for a car anywhere else you may encounter similar outrageous fees.

I cannot believe I am writing this, but I actually had a great experience here. I was in the market…read morefor a used car, and via CarGurus.com, I found a current model year Honda CRV with very, very low miles here. I called ahead and confirmed they had it. When we arrived, Simon was ready to show us the car. We took a quick test drive and then returned to the dealership to engage in the usual song and dance. Simon returned from the manager's office with the typical BS stuff tacked on, and we had other cars to look at, so we departed. After looking at all of our options, we thought the CRV here was the best. I texted with Simon the following day and asked for the add ons to be removed and negotiated the dealer fee down a little. Much to my surprise, we were able to quickly agree and come to a deal. The only catch was that I needed to finance the car to get the advertised low price, but they said I could pay it off before the first payment. Juan, the finance manager, was great - no BS, no games. I ran all of the documents through Claude AI and confirmed that there were no tricks, no secrets, no "gotchas". We were able to e-sign the documents from home. I ubered to the dealership and arrived at 12:30. I was in the car exiting the lot at 12:54! It seriously could not have been easier. Please be advised that they keep the dealership refrigerated to arctic levels, so if you need to spend anytime there for negotiation or credit approval, bring a sweater! And a coat! And maybe some gloves! Kudos to Simon and Juan for not being the stereotypical vultures! This was a really relaxed and stress free process.

I brought my 2012 Volkswagen Jetta to this dealership for an ABS module replacement and was…read morerepeatedly reassured that the issue could be fixed. However, they kept my car for more than two weeks and ultimately were unable to complete the repair despite those assurances. When I received my car back, the speedometer was no longer working, and both the check engine and EPC warning lights were on. None of these problems were present before I brought the car to the dealership. When I called to ask why these new issues had appeared, the staff acted as though they had no idea what had happened and offered no clear explanation. Also since then I have had to replace the battery twice since the car has died on me multiple times. I am extremely disappointed with the service I received and would not recommend this dealershIp.

Bob PAterno and Juan as my financial analyst . My second car with them . Shout to bob and Juan for…read morebeing patient and honest . Thank you guys so much ! I highly recommend BOB Paterno as your sales men ! Honest and kind

This place is ridiculous. They are notorious for bate and switch…read more We find a car we like advertised on their site and of course when you get there, that car just sold. Then they try to put you in something that costs more. Go where people are honest and not trying to trick you in anyway. Cars sell themselves... you don't need to be unethical to get people in your doors.

The only reason I am giving a 3 star is because I have been a client for many years and I always…read morehad a great experience. The dealer has become a joke with false advertisement. They have been contacting me for months to buy my lease and I specifically stated I could sell you my car but I do not want to get a new car. The representative told me no problem, come for an appraisal because we are giving X amount of money over the market price. Once I was in the dealer and the salesman realized I didn't want to trade they did not pay any attention to the matter. Needless to say I called the person who said to come for an appraisal and he has not even have the decency to call me back. Unprofessional.

To begin, I have been a Doral Lincoln customer for many years…read more I had never encountered a problem at this location until recently. I called the 800 number and asked for help at a harsh time, my lease is about to expire but I need to return my vehicle sooner due to health issues. The representative who helped me, advised me to call the dealership and speak to the finance manager who would most likely help me. I decided to call and ask for the finance manager. A very friendly voice answered yes, that she was the finance manager? Francelys Veloz is her name, she replied with the same friendly tone. I then explained my situation at a very vulnerable stage of my life, and she assured me that they would be able to take my car, pay it off to the bank and I would get to walk away free of debt (which sounded too good to be true). I immediately asked her all these questions: "are you sure?" and "will this not affect my credit?" and "Is this a sure thing, or you have to keep me there a while until you decide if yes or no?" I insisted. She answered 10,000%! we will buy your car, pay it off, and you walk out of here in 15 minutes. I saw the light at the end of the tunnel and scheduled an appointment which i couldn't keep, and she wrote to me reminding me to come the following week and see her, so i did. I went in on Thursday august 13, as scheduled, but to my surprise she wasn't there. I wrote her an email and she said to speak to one of her sales people. I did. Their story was completely different; and what i expected all along. She was a scam, she lied to me continuously. First assuring me she was the finance manager, then assuring me it was completely doable, fast and easy. My frustation increased when the salesman and manager said they could only pay 26000 out of the balance due which was over 28000. The manager promised to call me within 24 hours and try to help me but to this moment 48 hours later I'm still waiting for the call. My intentions were to go back to Lincoln when my situation goes back to normal, which eventually will. Honestly at this point I feel cheated, lied to and played with by Lincoln altogether, and don't plan on ever going back to this dealer. They are unprofessional, liars and a scam. They are playing with people's feelings at their times of vulnerability and have no intention of trying to fix the mess they have caused. This lady Francelys Veloz has no clue on what customer service or integrity is and should be fired from her job as whatever it truly is her title may be.

My Camry's original color is white pearl. This car was painted completely on a factory recall, but…read morethee paint applied doe not have any pearl. After complaining after multiple visits (3) and complaining every time they refuse to admit that it does not have any pearls as was the original white pearl paint it had from factory. They are a bunch of crooks that apparently stole the second stage of the pearl. DO NOT DEAL WITH TIS PEOPLE!

NEVER AGAIN. If I could give this place zero stars I would. This is a follow up review to my…read moreprevious one sharing my discontent with their lack of customer service. They supposedly conducted a multipoint inspection on my car, which I paid for but I was told nothing of the results. Come Monday morning, my car doesn't start due to the battery. Now, if they really inspected the battery during the multipoint inspection they could have caught that and told me and I would have taken care of it that same day; but no. This man didn't check shit and now I'm late to work because of battery issues that could have been prevented if Doral Toyota employees would be competent and care about their customers. Needless to say, I will never come back to this place and I would tell the public to avoid this place at all costs.

Ocean Mazda made the experience of buying a car way less stressful than usual. A very special thank…read moreyou to Nelson Rodriguez!

The only reason is Robert L. The best part of Ocean Mazda,…read moreno doubt. I know he will help to get you that Mazda. My daughter loves Mazda and I don't mind getting it for her. She loves the new premium plus CX-5. She wasn't disappointed going from the Signature to the premium plus that offers new technology and amazing screen like a Tesla. I love to see her enjoying her new suv! Thank you much, ROBERT!

I'm not sure how or why CarMax has a relatively low overall rating, or how anyone with experience…read morehaggling and negotiating at shady dealerships could claim to have a bad experience here. I've purchased 2 vehicles from CarMax and recently traded in or sold them my 3rd. I appreciate the fact that the first offer they give is generally their best, and there is usually no room or chance for haggling or negotiating and all the BS that comes with that. Most importantly, I've never walked away feeling that I wasn't treated fairly or didn't get at least an above average deal. During our most recent experience we were buying a new car from another dealership, but their trade-in offer on our existing vehicle was very low. When we checked Kelly Blue Book/Edmunds to see what the trade-in was worth, we received an immediate offer from CarMax that was above what KBB indicated we should expect to receive at a dealership, and it was valid for several days. When we came here to do the trade-in, the process was relatively painless, though not necessarily quick. When we arrived here at around 11 a.m. on a Friday, we were about the 8th or 9th car in line to get an appraisal to either trade or sell our car. It took some time to get through that line, then the actual process of the staff examining the vehicle, taking photos and test driving it took another 15 minutes and then once done, it took about 20 minutes before the trade offer was ready for us to view inside the dealership. The offer CarMax made was in-line with the one they'd offered us via Kelly Blue Book/Edmunds a few days earlier, and in my opinion was very fair. We then had to go to the business office to accept the offer, present ID and turn over the signed title, then pull our car into the service bay and turn in the keys. They told us the paperwork would take about 40 minutes to process and that was spot on. She called us over to sign a few things via Docusign and 5 minutes later she called us back to the window where she gave us copies of all the paperwork from this transaction along with our old license plate, a check for the trade-in and we were on our way about 2 hours and change after we'd first arrived. Simple, easy and painless with a fair price for our old vehicle.

This weekend I became an expert of navigating all things auto…read more I owned a 2013 Nissan Rouge, and to be honest this car has really done the most for the last 13 years. However, cars cannot last forever and when it was time to retire my beloved Rouge, my first stop was Carmax to see the value so I could use that towards a new car. On Friday, I put in all the information about my vehicle into the Carmax website and got an offer that was valid for 7 days. Carmax gave me more than Carvana and so I took that online offer to the dealership on Saturday. The dealer offered me much less than the Carmax offer - so I walked out of that deal, and went back to Carmax to see the official appraisal. I made an appointment online, arrived on time on a Sunday afternoon (the last day of the month) - and was out with my appraisal which matched the online quote in real life in 40 minutes. I found this to be quick and painless, and a great experience. I did not get a car from Carmax, but I feel like they gave me a great and fair offer on my car which helped me leverage a great deal at a dealership for a new lease.

Gio Murillo is an amazing sales man and he has great customer service. He helped me a lot in…read morefinding a car perfect me and helped me find exactly what I was looking for. I definitely recommend asking for him and trusting in him. 10/10 service and amazing communication skills english and Spanish

I had a decent experience with my salesperson, but everything after the handshake was a nightmare…read more I would leave 0 stars if I could! Doral Kia relies on exhaustion tactics and dishonest "errors" to squeeze money out of you. After agreeing on an all-in down payment, we were forced to wait 2.5 hours to see the finance manager. We literally had to pack our stuff and threaten to walk before they suddenly became "available." The real issues started in the finance office. Despite our clear agreement, the finance manager tried to sneak the 1st month's payment and tag/title/tax fees on top of my total out-of-pocket amount. I was so fed up at that point I walked out of his office, out the main door of the dealership, and got in my car to leave. The General Manager actually ran out to the parking lot to stop me, apologizing and re-confirming the original deal. When I sat back down for the 2nd time, the finance manager AGAIN tried to sneak in the fees. When I called him out, he removed them instantly without even checking with the GM, proving it was intentional. I eventually got the deal I wanted, but only because I fought for it and because I know to read every line of the contract. I feel sorry for anyone who gets duped by this dealership. This is my 5th Kia, first with Doral Kia, and my LAST with Doral Kia!

Avoid going to this dealership. These guys are not honest. Specially the salesman Ben - Bahman…read morePishgou. He list the cars from dealserhip on his facebook account for less money and when you call him he does not mention anything and ask you to come to dealership to make the deal.. I found a car on his facebook page and asked him about it and he made me come to the dealership. I drove an hour to get to the dealership and as i was about to get there he texted me telling me that the car is over 50k now , and then i called him on it telling him that i can buy a brand new one for that price so he said go buy new and hung up on me. Not only that but before all this, i spoke with internet manager Adrian Perez and he told me the price too over the phone and told me oh we do work with our customers but you have to be present on site for us to make a deal. Alter all this communication i drove that far and was then told that the price is now higher. VERY Disappointed on how i was treated. A dealership is represented by how they treat their customers but they clearly dont care about their customer service.

I've been coming to Doral Acura for a while and usually have a decent experience, but today was…read morehonestly disappointing. I came in for a simple oil change and, like in the past, expected to be offered a ride home or an Uber if the service was going to take longer than usual. This time, that courtesy wasn't even mentioned. I specifically asked how long it would take and was told an hour and a half. Instead, I ended up sitting in the lobby for nearly three hours and a half. Had I known it would be this long, I would've arranged my own Uber home and actually gotten some work done instead of wasting a huge chunk of my day just waiting around. Communication and customer care definitely fell short this time. Not once did my service consultant Sebastyan come communicate with me give me an update. Tell me sorry it's taking longer or sorry they're still working on it. I had to keep finding out the status and progress of my car by asking myself at the checkout desk . I hope this isn't a sign of things to come, because it used to be a lot better.

I am sharing my experience with Super Autos Miami, Alfredo Blanca, regarding serious and suspicious…read moreissues involving my vehicle purchase, the handling of my personal information, and privacy violations involving my Social Security Number and personal data. I purchased a vehicle from Super Autos Miami. After driving the vehicle for approximately five hours, I discovered that the car had serious transmission problems and other major mechanical issues that were not disclosed to me at the time of sale. I immediately attempted to return the vehicle to the dealership, but Alfredo Blanca refused to take the car back. While dealing with the vehicle problems, we had to stop at a mechanic shop. The mechanic checked the VIN number and informed us that the vehicle had previously been declared a "total loss." After discovering this information, I contacted the bank that financed the vehicle and requested help. Following an investigation, the bank informed me that if the first payment was not made, the financing contract would be cancelled after 14 days, and Super Autos Miami would be required to return the funds to the bank. After this situation, I was informed by Westlake Financial that a person identified as Katiusca Coelho contacted the bank requesting authorization to make a payment related to this vehicle. According to the bank, in order to communicate about my account, this person had access to my personal information, including my Social Security Number, financing account number, and full home address. The payment was allegedly made in cash through MoneyGram on April 28. I do not know Katiusca Coelho, and I never authorized her or anyone else to make payments, access my account, or act on my behalf regarding this vehicle or financing account. I am very concerned about how this person obtained my personal information and who provided both my private information and the money used for this payment. One day before the payment was made, I received a message from the same phone number Alfredo Blanca used to communicate with me during the vehicle purchase process, asking for my Westlake account number. I did not provide this information. This raises concerns and suspicion that the payment may have been made in an attempt to prevent the cancellation of the financing contract. While conducting some research on social media, I came across information that raised concerns. I sent all evidence and documentation to the bank. After reviewing the situation, the bank terminated/cancelled the financing contract with the dealership. I fear that my personal information and documents may be used for other fraudulent purposes. I believe the actions committed against me involve fraud, misuse of personal information, invasion of privacy, and unauthorized use of my Social Security information, which I trusted them with during the vehicle purchase process.

horrible dealer ship - all the reviews are real...they just did it to a government employee today…read moreand she is not sitting on this - they ran her credit then said guy quit - wait to see what her review and complaints will be - stay tuned