Be aware. Dr. Reid will do unauthorized work on you without telling you what she is doing or why. Also, I went in for a cleaning only and was told there was a problem with my x-ray the last time I was there, which she never mentioned at the time. I questioned her, and she said oh yes, there was an issue, but I was never told. She did the x-ray, and within one second she said oh it's OK, and then went out quickly in front of me to check out, to whisper to the receptionist to add that x-ray. Which I heard. I did not need that x-ray, and she lied to me. All she is interested in is making money. read more

I selected Dr. Reid over 2 years ago. At that time she was someone who presented herself as someone with integrity. someone you can trust. My opinion of this practice has plummeted! When you treat patients with care they will stay. when you earn the trust of your patients....don't break it! and, they will stay! your lack of professionalism and greed is seen and I believe it! If you're a person of color, particularly a woman of color, I would not recommend this dentist. Dr. Reid and her associate Dr. Li care about making money not the patient. Dr. Reid sent xray images to my new dentist that were unreadable! Doctors are required to provide X-rays that are readable that will allow the next doctor to treat you effectively. So petty....but I have insurance and looking forward to working with a doctor who makes $$ by caring for their patients not their wallet! you are such a disappointment Dr. Reid! read more

Went in for a cleaning only. However, refused my military insurance because she wants to perform more then authorized. I assume to charge more. Don't waste your time. read more

Beyond frustrated with this office. Front desk is always a new person who doesn't get that they are in a customer service role. Anitra is absolutely the most unprofessional person I've ever had to deal with. She does not understand her role and has the nerve to leave nasty voicemails calling a patient names. After two occasions where this office continued to bill my medical insurance instead of my dental (that covers everything in full), I give up. I can get my teeth cleaned elsewhere and not have to deal with name calling from someone who shouldn't be in the role she has. read more

Feedback for the business: Would be extremely considerate and beneficial to EVERYONES time to ask about any updates or changes to insurance coverage BEFORE the appointment. It's very inconsiderate to have the patient wait extended periods of time while this information is being verified. read more

The staff at Exquisite Dental Care are tasked with keeping my teeth looking pretty, which is challenging considering my smile looks like a broken rake. I also have a sweet tooth, wine tooth, and I pair it with daily coffee. Despite this the professional and friendly staff here keeps my teeth looking good and it doesn't take very long. The office is very pleasant and quiet and it's the best dental experience I've had since moving to this area. However, the parking is basically a nightmare. There are no spaces at the office so you have to drive around and search. I have had knee surgery and my knee is rickety so I always dread this. Otherwise it's an amazing place. read more

she is horrible i dont think she is qualified fareal i dont i just think she stealing money she dont know what she doing i think she knows the bare minimal thats it she comes off nice and sweet but she is evil dont let her fool you she did a root canal on me and i was allergic to something in it and i told her and she wasnt having it i know she dont know that people are allergic to some dental material and fluoride but she dont care i called my insurance and told them and they said they would call her and she told them i wasnt allergic to nothing she didnt see no evidence where i was allergic to anything i hated her for that and that lie i finally got that tooth out from another dentist who listened to me but this lady is pure evil trash i wanted o take her to court also because she threw away all my prescriptions and proof that i got from my doctor that i brought up there and slid under there door because they was closed and she threw them in the trash because when i went back up there to get them the desk clerk said that they didnt have them this lady is trouble im telling you pure evil trouble read more

Great dental office until you need work done. Jennifer the hygienist is super! While Dr. Reid is very pleasant, her partnership with Dr. Feimster has truly changed my perspective. Going in for a crown replacement, needing a root canal and ending up with 3 root canals is pretty damn shocking. I should've gotten the root canal done at the other endodontist's office that I visited. Instead, I thought it would be smarter to just have it done by the endo that comes into my dentists office. Bad choice. I was pushed to do two root canals, when I only needed one. Surely taking advantage of someone in pain. A year later I'm still dealing with tooth pain. Going to a new practice and hoping they can get me some relief. read more

This is strictly for their customer service as I haven't been able to schedule an appointment as a first time patient despite a couple of tries. They offer email as a way to request an appointment and so after 2 tries suggesting a variety of dates, I continue to be told they are booked without any effort to help me find an available date (as I'm obviously not going to know when there are availabilities in their schedule). I work in an office where making personal calls is difficult so I would appreciate better service via email, especially since they offer it as a way to be contacted. I'm so annoyed with their curt responses that I'm going to look for a different dentist office all together. read more

I have always had a good experience at Exquisite Dental. I have been seeing Dr Reid for over 7+ years. Both at the current practice and beforehand. She and her team have always been the utmost professionals. In my humble opinion I never felt pressured to have unnecessary procedures. When I am there every six months I'm greeted by name and seen promptly. The equipment is nice and shiny new. They've got flat screen televisions at each station and offer you water when you arrive. I've noticed they place is very clean and well kept -- floor to ceiling. I'm a bit of a clean freak so I notice these things. The cleaning appointment is probably the most thorough I've ever had and the dental hygienist has always been stellar. With the billing I never had any issues or problems. It works seamlessly so I never see any paperwork or invoices. And no I do not work, nor have any financial or personal relationship with Exquisite Dental. I just decided to comment because I think negative minority sometimes out comments the happy majority. read more

The Dental team at Exquisite is very friendly and accommodating. Recently, I had a horrible tooth ache that may have stemmed from a bad cold or sinus issues (still not sure), and after calling the emergency number in agony, Dr. Reid was able to see me that next morning. Appreciate the help and dental care! :-) read more

It may have been his first day, so I'll give him some slack, but the hygienist, Alex, acted like he had no idea what he was doing! I brought my 16 month old son for his very first checkup. The pediatric dentist only comes once a month, so it was a day for just kids. You'd think the hygienist would've been given a heads up... Alex brought us into the room and asked me to put my son in the chair. I asked if I could sit with him on my lap (he's only 16 months!). Sure. Then Alex got out his cleaning tools and put on his gloves, and asked me to open my son's mouth. Ok-as best I could, I lifted his lips and tried to show him inside his mouth. Not working so great. My toddler doesn't really understand the concept of "open your mouth so the hygienist can clean your teeth". Alex awkwardly sat there waiting for me to open his mouth. Finally he got up and said he would go get the dentist. Thank you She came in and we worked together (I held his arms and legs, she held his head) to look into my son's mouth, while she did a check up and "cleaning". Poor Alex wasn't going to get anywhere with his scraper and mirror. read more

My ten year old porcelain molar broke so I came here to get it replaced. Everything went well. I made sure they take delta standard insurance before coming here. There is also delta premier which I don't have. The thing they used to keep my tongue away from the tooth was uncomfortable, though. read more

I have been seeing Dr. Reid for nearly two years now, and I must say I LOVE her service; I understand at times business make changes whether it's for the good or bad, I personal feel the new young lady who replaced Natasha, needs to go back to finishing school. She does not know how to communicate in a professional manner. Playing music that should only be played in your car isn't cool while conducting business, "Keyshia Cole on your prepaid Iphone for everyone to hear isn't appropriate for a workplace environment". read more

Clean, GREAT staff, knowledgeable. Nice touch with the tvs connected to the dental chairs. Took a star off because of the lack of parking for patients.... last visit, $200 street parking ticket. Other than that, Exquisite is Exquisite! read more

I wish I could give this place 10 stars. I have been a patient at Exquisite Dental Care for 3 or 4 years now, and it has gotten to the point where I look forward to seeing Dr. Reid and my hygienist, Jennifer. Who looks forward to going to the dentist!?! During my first appointment, several years ago, Dr. Reid recommended that I get my wisdom teeth extracted (they were not below the surface of my gums, so it was pretty quick and easy). I was skeptical at first, because my dentist previously never recommended that I get them pulled. However, I am so happy they are gone. It's so much easier to keep my teeth clean in between cleanings. Jennifer, the hygienist, is truly an asset to Exquisite Dental Care. She is so friendly, personable and welcoming, not to mention very detail-oriented, gentle, skilled and professional. She welcomes questions, and explains why and how "things" need to be done. She'll always show my x-ray photos and explain why they appear the way they do. Dr. Reid filled a cavity for me earlier this year, and during my most recent x-ray, noticed it wasn't sealed as well as it should be. Therefore, she wants to fix it free of charge. I could not be happier with this dentist (not to mention - they are in the block next to my work)! I have recommended three others to visit their practice as well, and all have had great experiences. Will continue to see them indefinitely. Thanks to all at Exquisite! read more

I recently had a very bad experience as well unfortunately. I went in for a regular cleaning and was told that I had a cavity (possibly requiring a root canal) and a cracked tooth. I'm too naive in general and should have questioned the cracked tooth when I didn't feel any pain. However, I believed them and booked an appointment to get both fixed. They did two procedures at one time: the cavity filling and crown to fix the cracked tooth. Apparently, this is poor practice my mouth has hurt ever since (having no pain prior to the procedure). Initially, I went back to them a week or two after the procedure, and the dentist (Dr. Reid) seemed to get defensive immediately and started talking about Tooth EXTRACTION before she even looked at the tooth. I decided to go to a different dentist after looking up Yelp reviews (I really wish I did this before going to Dr. Reid) and I immediately felt a difference in competence and care. After doing a thorough exam, he thinks that my tooth was basically traumatized with both procedures done at once. However, instead of rushing to do another procedure on my mouth (and more money out of my pocket), he said that I should avoid chewing crunch foods on that side, take some advil (if needed) and see if my body can start to heal itself. I'm hoping that's the case, but he said if it still hurts in another few weeks to come back in and then he would probably do a root canal (he said the tooth was perfectly healthy and did not need to be EXTRACTED (I still can't believe she said that before taking Xrays and doing a proper examination). All of that to say, Dr. Reid has a very small business and I'm sure that money is tight. Unfortunately, I do't think she has patients best interests at heart. I highly recommend that you do not go to this dentist. read more

I absolutely love this dental office. The staff is so nice and friendly and have really worked hard to ensure that I am taken care of. They are as good as it gets in my eyes. The first time I went I was fearful because of the simple fact that a stranger is prying around in your mouth.The dental hygienist who cleaned my teeth broke down the importance of tooth health and explained everything step by step for me. While they were seeing me we also had friendly conversations. Dr. Reid came in after the cleaning, examined me and my xrays in detail and stated I needed 2 cavities but other than that my teeth were in great condition. I returned and had the fillings done and I have no complaints. I would definitely recommend her to family and friends! read more

I have been seeing Dr. Reid for several years and she is terrific! She is extremely knowledgeable and has provided fantastic dental care. She has filled cavities without any pain and does super thorough cleanings. She takes such good care of my teeth, I haven't had to have a cavity filled or anything major done in more than two years. Additionally, Dr.Reid has given me excellent guidance with regard to my deep overbite and the removal of my wisdom teeth. She also has a wonderful personality and makes going to the dentist a pleasant experience, read more

I visited exquisite dental care a few months ago after visiting a number of dentists in the area. From the minute I walked in I knew I had found the place. I had a LOT of work to be done and no other dentist seemed to have wanted to work with me, my insurance and my finances. The specialists there took their time with me and in a few months ! have my smile back. I really appreciated all their effort read more

Its too bad "0" stars isn't an option. I went to this dentist last year hoping to have found my new dentist since moving to the area. Upon my first visit they ask when I had x-rays last and upon responding "Just over a year ago" I was told that my insurance covers "Once a year x-rays". Next I discussed my nighttime teeth grinding with the dentist and she recommended a night guard device that was $590. I resisted because of the cost and was told that it would only cost me $236 because insurance would pay $354, so I agreed to it. I then made an appointment to pick up the night guard device that they cancelled. A few weeks go by and I get a bill from them for $399 for work not covered by insurance?! I called to discuss the bill several times and was told that I would receive a call back...I never did. Now they have turned this over to a collection agency even though they have never discussed the bill with me. STAY AWAY FROM THESE CON ARTISTS.....IT WILL COST YOU. read more

I was in a serious bicycle accident and needed a wide variety of dental services from different kinds of dental specialists. After shopping around, I chose Exquisite Dental Care because they were the most honest, straight forward, and upfront. And they have all kinds of dentists on staff -- oral surgeons, endodontists, periodontists, etc., so I got all my different procedures done in the same office. In addition to being very friendly, they also went out of their way to work with my doctors and my insurance company to make sure everything went smoothly. A+++ read more

Do NOT go here!!! That reviewer jennifer must work for this company, because I had a very similiar experience to Eric. I was looking for a new dentist in Alexandria, and used my insurance company to find this one. Upon accepting my insurance card, I had my first cleaning, and was recommended to have my crown replaced. I was wary of the cost, but once the front desk receptionist looked up in her big fat insurance book for my particular insurance, she found the estimated cost and I agreed. The total cost would be $1200, but I would only be billed for $350. Great! I also wanted to see if my front tooth could be resurfaced, and they could also do that! And they would bill it as a cavity filling so that it could be covered by insurance. I would only have to pay $62. Each time I had the treatments, I was given a bill at the end, which I paid onsite. No mention of any extra cost looming... Fast forward to THREE months later when I was called and told that I had an outstanding balance of $1500. WHAT?! The same receptionist told me that in fact the insurance company had not paid, and now it was up to me to pay the difference. I was flabbergasted - obviously I would not have gotten the costly treatments had they not been covered. I called my insurance company only to find out that they were NEVER contacted by exquisite dental and they keep very precise records of any time anyone contacts them on behalf of my account. At first I was actually willing to work on a payment plan with the Exquisite and they also agreed to lower the amount to $900. However, soon after I received the bill for $1500 with threats to contact a collection agency. I also received phone calls from them - and even a call to schedule my next checkup!! This dentist is so ridiculously unprofessional - save yourself the aggravation and the cost and go anywhere else!! read more

I chose to come to this office in 2011 because I live in Old Town and they were in my insurance plan. The place was fairly modern but warning signals started to go off in my mind when the receptionist had tattoos and poor grammar/spelling in emails. The dentist (Dr. Reid sp?) seemed ok, but she was pregnant and had to change my appointments around. Turned out I had a large cavity and I was told that I needed a root canal. The treatment plan wasn't explained very well and it was a couple years ago, so I wasn't sure who was doing what to my teeth. There was another woman (Dr. Feimster sp?) that was "brought in" to do some of the work. Dr. Feimster wasn't part of this location I believe. It was sort of like an assembly line where each dentist does one small part in order to get through as many patients as possible in a day. I had some pain and swelling issues a week after the procedure, and two of these women (Reid and Feimster) pointed fingers at each other as to what the problem was. In the end I was told on the phone in a strict tone by Feimster "that root canal is fine" and so I decided I was being a big baby and it was just supposed to hurt. It has bothered me off and on for the last couple years, and recently became abscessed. Very painful and stressful. I am going to a new dentist in Clarendon today, so we'll see what the prognosis is (will probably have to lose the tooth), but I would steer clear from Exquisite Dental. read more

Dr. Reid is a highly trained and skilled dentist, and a super communicator. My experience with Dr. Reid is that she is empathetic, helpful, and competent. Her staff is very nice, very friendly. And Natasha at the front desk is super at sorting out the insurance stuff and very willing to do it. read more

I was in search of a dentist after moving to the Old Town area and went off of what my insurance listed as available. I had an issue with an upper tooth and immediately they said Root Canal!....I trusted this was the correct route but really wish I had stuck with my gut and went for a second opinion. This was about 8 months ago now - August 2011. They struck a nerve during the procedure and it was horrible. She said we had to keep going so I let her. Tears were coming down my face....I went back a week later for the permanent crown but was too afraid to continue and left with a prescription for Zanax for the next visit. So two weeks went by and then was brave enough to complete the process....It went ok but still two months following it still hurt. They did a bit of drilling and felt a little better.... Well now it's been over 8 months and still hurts. I'm off to see an highly recommended new dentist to look at this and to look at another problem I am having....Oh I hope this is a better experience! I would steer clear of this place!!!! Not professional!....I should have investigated more and now I see they do Botox..hahaha! Beware! read more

These people tried to sell me services I didn't need. After moving to Alexandria for a new job, I came here because of the good reviews and because it was covered by my insurance. The red flags started almost immediately upon entering the office when the receptionist was bad-mouthing one of they hygienists on her cell phone. I knew I had some gingivitis but Dr Reid said it ha advanced and I needed a full perio cleaning on the bottom and a partial perio on top, and might be developing a cavity that needed filling also. This was a shock since I was always on a 6-month dental visit schedule and never had anything like this before. I went home to the dentist I had seen in NC for 18 years to get a second opinion I trusted. He said the top perio would have been "aggressive" treatment, while all the rest would be just plain unnecessary. I will not be going back. read more

I love love love the staff at Exquisite Dental Care I had some major work done and the doctors took care of all my issues so I can smile again.... I must make mention that whenever you go to a doctor of any kind make sure you the PATIENT know your insurance plans......it happened to me at another doctor where I did not realize what my plan covered and I personally got two different stories when I called the insurance...so know your plan. Anyhoo I dont work for the company it is so funny people only make comments when they are not happy but I am very pleased with the service I received. read more

I am very scared of the dentist had some bad experiences in the past and the staff at Exquisite were wonderful ..........I can smile now after all the mistakes from my previous dentist were corrected. I am so grateful to the doctors there.... thanks a bunch read more