Great customer service by all. From the customer service center to the site manager and employee…read more Their desire to help the customer is genuine. They are friendly and accommodating. The one time move in fee for the rental vehicle, gas and mileage was more than fair. I paid.25 cents a mile and.25 cents a mile for gas and I had the rental truck from 11am until 5pm and my total cost was $8.50. The great customer service, the great truck rental fee, plus the clean rental facility deserves 5 stars from me. I highly recommend!

Great staff at the facility. Always friendly and helpful. The facility is always clean and…read moretemperature controlled. Would gladly recommend.

I needed short term storage (2 months) stopped by on Monday .... Angela Blakley had just what I…read moreneeded. Signed up, inspected the unit and out of there in 15 minutes. Very professional and courteous. And the cost was just fine.

So far belongings are in excellent condition. It is covered and very convenient to useread more

I had a great experience with this storage company. The team there is very helpful and professionalread more

Excellent Customer service with Sara at the front desk. She made the interaction pleasant and…read moreefficient. She took me to see the storage unit that fit my needs and showed me how to work the lock and then gave me the keys. The unit was a great size, for a great price, and the best part is its inside and air conditioned. The paperwork was a breeze, and she explained each step carefully and was very knowledgeable. I highly recommend the, for your storage needs.

We had an awesome experience with Two Men And A Truck. The scheduling process with Sarah was easy;…read moreshe asked all the pertinent questions pertaining to the type and size of the furniture to be moved. The crew; Gary, Keith, Michael, and Robert arrived on time and immediately requested to give them a quick walkthrough to ascertain the size and location of the furniture to be loaded. They then proceeded with protecting and carefully wrapping all furniture in plastic. Everyone was very careful moving about as to not cause any damage to the furniture, walls, or doors. At our new home they were very meticulous as to not cause any damage to the low ceiling while moving a 4-poster bed and accompanying Queen Mattress and Boxspring up the stair. I was very impressed by their acumen and attention to detail. I would definitely hire Two Men And A Truck again if ever needed.

I'll start by saying that my experience was a 100% nightmare. The guys were friendly enough and…read moreshowed up at a decent time, so those are about the only positives I can mention. The movers were extremely unprofessional when it came to handling my belongings. They didn't seem to work well together, and they often carried more than they could safely manage. As a result, several items were dropped or damaged. One example was a file cabinet that was damaged so badly that it is no longer usable. They also damaged my $2,000 leather couch. They wrapped it with probably $100 worth of packing materials--which I had to pay for--yet they still left a significant portion of the couch exposed and unprotected. If you don't purchase full-value protection, you quickly find out that you have very little coverage for damaged belongings. But the damage wasn't the worst part. After the movers left, I realized that some of my belongings were missing. I had a couple of random boxes containing various items from my house that I had packed at the last minute. Both boxes were gone. I checked my old house and my new house, and they were nowhere to be found. Some valuable items were in those boxes, and unfortunately, I have no way to recover them. Everyone involved simply says, "I don't know. I didn't see anything." When I contacted management, I was essentially told that it was a legal matter and that I should call the police. At that point, there wasn't much I could realistically do. I ended up taking the loss and moving on. However, I want to warn anyone considering using this company: these movers were extremely unprofessional, and I would not recommend them. My belongings were damaged, items went missing, and the entire experience was incredibly frustrating.

They're wonderful. Location is always clean and they greet you with a friendly smile everytime.read more

Great experience with the staff. Facility was clean, safe, and access was easy! I would…read moredefinitely recommend to others.

WTF? called for a price on a storage unit, price doubles in 3 months? Listen mini, customers want…read morestraight forward pricing, no "so called Specials" or internet bait and switch, then it doubles in 3 months? you're NOT very confident about your pricing if you can't just tell the customer upfront what the REAL price is. 160 internet price for a 10x30 then 333.00? shop around. Thanks for nothing Derek.

Just finished a call with Dylan Villegas at the corporate office whose professionalism and planning…read moreassistance were top-notch, bar-none!!! Every staff member engaged over the few years of utilizing this organization has been on the same level. Courteous, helpful, thorough, knowledgeable, professional, and simply amazing overall -- a consistent of approach hard-found in today's business world. And I'll not forget to give high props to Kiana E. at the Call Federal Drive location in Richmond, VA where my personal belongings are currently stored. Whether or not she's received a raise recently, give her another one! She is not an expendable or lose-able employee, she is an absolute keeper, and any organization blessed enough to have her on staff will be wise to take exceptionally good care of her!!!

Moving nightmare! Movers packed strange mixtures of boxes, no labels and a lot of damage. We were…read morefeeling overwhelmed and very frustrated, until we contacted and met with Sarah. From the very first phone call, to an in house meeting, we began to calm down and feel finally on the right path. Sarah is knowledgeable, very experienced, has the contacts and down to earth! She suggested possible plans of attack and we came up with a plan. Follow up comments will come as we progress. Stay tuned........

I would definitely use Sara if you need help organizing your life. This was a great experience…read more And even having this one area decluttered makes me feel better.

My wife and I went to the UPS store to have passport photos taken. Sheena was the person who…read morehelped us, made the photos, etc. She was very friendly and made the whole process quick and pleasant and easy. My wife mails regularly at this store and the packages go out very quickly. My daughter has a mailbox in this store and has been using UPS for several years, very happily. The people who work in this store are friendly and effective. They know what they are doing and the mail we send there gets delivered quicker than from the USPS.

The woman behind the counter was so rude. There were 3 people in the store. She roughly directed us…read moreto use the self-help kiosk. I went over to use it and the computer asked "does your item fit in the plastic bag?" It didn't, so it directed me to go back to her. She then rudely demanded that I hand over the items and didn't look at me the entire time. She treated me like I was an interruption of her day rather than the purpose for her to be there. This chick doesn't seem to realize that she has all the control here. Nobody moves until she gets to them. The ball is all in her court, and she's treating us like we're the problem. I get that some people have issues, but don't take it out on other people. The UPS Store is ALWAYS like this. It doesn't matter which one I go to. I suspect it has something to do with the work culture at UPS. When I have a choice to go elsewhere, I do.