I decided to take my recently purchased 2026 vehicle (had it new for only 6 weeks) to be serviced…read more I called got an appointment for Tuesday 2/10/25 @9am. I was told that my vehicle would be ready early Wednesday. As it was dropped of for front paint protection, tint on the windshield (50%) and match the front two windows as the rear (told it would be 15 percent. I dropped it off on Monday. As always I check my vehicle for any issues as it is a new vehicle and there were no scratches or blemishes. The folks I communicated with had been very friendly and pleasant during my encounters and communication. Prior to dropping my vehicle off, during the scheduling and overview of services I was told if I allowed a training individual to perform the work on my vehicle I could receive a discount. I expressed my decline of having this individual to perform the work for my tint. I was informed on Wednesday morning that the work was not complete on my vehicle as it was supposed to have been finished on Tuesday and needed to cure some in the heat overnight. This pushed the pick up out to 5pm. This was not feasible resulting in the vehicle being picked up on Thursday. I pulled up and saw that my vehicle was parked nicely under the signage. I took a picture and walked over to look over the work. I instantly recognized NOTICABLE seemingly lines on the driver front window. I went inside and waited patiently to be next. I was assisted and asked my questions to include the tint on the windshield as it looked as if nothing was on it. I was explained and shown the tint on a sample. I then saw a gentleman standing at a door and when I made the inquiry about the window the gentleman at the door stated that the window was damaged by razor blades on Tuesday. They failed to alert me of the damage knowingly for several days until I came there. They had enough time to get estimates for Safelite and it would take 9 days to get the windows. I was calm as there was nothing I could do to reverse what has occurred. I was then informed by another employee that it was both front windows. I declined to use Safellite as I prefer it to go and be serviced by the dealer ship as its a brand new vehicle. They agreed to pay for the vehicle. Just to note, the 1st gentleman I encountered to pay on Thursday gave me the balance to be paid to include the tint on the windows that were damaged. They did not remove that amount and if I didnt see the car windows I would have paid that amount without them removing it no matter what. I then asked for some compensation for their damage and inconvenience. Their compensation was to remove the tint cost for the damaged windows. No further compensation was made other than saying they will tint the replacement windows. Just to know that I have drive around with very noticeable damaged windows,, take time off work to take my vehicle to the dealership and wait for the windows to be replaced. Then get those windows tinted. I paid for the paint protection and my windshield tint at the cost quoted. The staff member that said he did the damage spoke of his experience and that it never happened and as a result they threw out all the razor blades. I was informed that they used razor blades to clean the windows prior to the placement of tint. Please note I believe that the individual in training did the tint as the female was strongly promoting the discount to allow such, as the individual in training needed hours prior to his graduating. I can not prove it but its believable for him to have done it, aside from someone that has been doing this for years. I have not had a sincere apology or any apology from the shop. It seems they have no intentions to compensate outside of paying to have my vehicle windows replaced. While I was there I saw some blemishes on the car but very overwhelmed and silently processing everything I thought it was residual drainage from them washing it as it was plenty of drainage lines on the vehicle. Was cleaned up good. So this morning I looked at the "blemish" more and discovered its a small scratch with a chip out of the paint. I informed Kurt as he texted me about the service of my vehicle. Someone else name Jen texted from another number and seemingly is not accepting or declining but questioned and asked if it was a particular door as if it was on there when I dropped the vehicle off. I informed her that I looked over my vehicle prior to giving them the key card. I am not able to provide a good review but look forward to updating this review with information of accomodations if they provide any. I I do not understand why they did not let me know of the issue before they did anymore work on my vehicle and failed to communicate tbis issue. I have visited again to have the ppf checked at 2weeks and the installation of the tint to the replaced front windows. The tint to the front windows took about 90 minutes and it seems okay for now.

Returned for Paint Protection Film (PFF) application. Great customer service, fair pricing…read more Definitely a safe pick for your auto care needs.

Horrible, horrible and horrible. Took my car to these guys and the tint on my windows looks so damn…read morecheap. Tint not to the edge of the window and the rear window has bubbles. Save your money. This damn place is a scam. I recommend any Tint World for state of the art window film. Also its precision cut and the tint is high quality! The customer service is worse. I believe in taking care of people. Its not always about a dollar. When you take care of your customers they will keep coming back this sh!t hole is the worse I've ever seen and I've had plenty of cars with awesome tints job but now Im riding around with ugly windows thanks to these guys! STAY FAR AWAY!!

They did a great job - my car looked like it was brand new. Amazing work and highly recommendedread more

I had a stain on my cloth seats from a spill in my Mustang. Dropped off with no appointment and…read morethey got me and and the interior was spotless when I got it back! Great value for the price as well.

You guys... As a business owner I know reviews and referrals are worth their weight in gold. When a…read morebusiness goes above and beyond, I feel it is my responsibility to spread the word. Platinum Auto Spa LLC is that business. They go above and beyond and have yet to disappoint. MMYERS1031 (as seen on TikTok and insta) and I have had details from other companies and they haven't even come close to the level of detail Anthony Zay and his team deliver. Our rides are show room ready. They look better than the day we got them. We will never go anywhere else. They have our business as long as their doors are open and we have something that will roll into the bay. If you need tint or a wrap, they got you covered in that area too.

Jeff is quick to respond to messages, detailed in his work, and a delight to talk to. He managed to…read moresqueeze me in the last minute to detail my car for a trade-in estimate. Thanks Jeff!!!

The before and after is what's so impressive. Honestly, this is the guy that makes other detailers…read morecringe when they see him coming. His diversity and attention to detail is second to none. Never disappoints.

Car looks fantastic - shiny and clean as a whistle. The man running the company is extremely…read morepolite and professional as well. Highly recommended. I only need to get a "deep clean" for my car once in a while, but when I do I will be using this company in the future. It's so convenient that they come to you, so I was able to have my car cleaned while I was at work and it took no time out of my life.

If I could a zero rating I would. Purchased a Groupon on June 22, 2021 for car detailing at the…read moreAberdeen location. I texted numerous times a week trying to get an appointment. Ended up driving to their shop after several weeks of no response. There were no cars being detailed at the shop and the person there was sitting in a chair. He told me that he gets a lot of texts and sometimes forgets to reply. We set up a appointment for Monday, which he subsequently cancelled. I was texting him three or more times a week to set up another appointment. After six/seven weeks I gave up. The lack of customer service is appalling. It is obvious that they don't care about getting new customers or retaining existing customers.

Trustworthy, kind experts: My experience with Mudgett's was outstanding. I was recently involved in…read morean accident, and everyone there, especially Donna and Justin, were incredibly responsive, knowledgeable and helpful. They are trustworthy and offered excellent customer service.

Minor fender bender on my 2002 S10. Could not find a body shop willing to fit me in .Westminster…read moreMaryland. Stopped at mudgett's and got a quotation while I waited. I'm sure that parts for a 21-year-old pickup truck are not easy to come by, but they were able to access them and did a really nice job on my truck. I thought their pricing was fair and they gave me a good recommendation for a mechanic to do a safety inspection to get my "salvage title". Would use this place again and would definitely recommend it.

Avoid this business at all costs !! I took my brand new 2025 Lucid to them and had a horrible…read moreservice experience. Initially I was quoted 2 days for the work to be completed. It turned out to be a full 9 days before I received the vehicle back. Upon inspection, I noted a few areas that appeared to be flawed with bubbles/ lines, etc. I was assured that this was a normal part of the curing process, and to allow a week or two for the film to adjust. About two days later, I noticed that the film was completely lifting off of the trunk of my vehicle. I was told that the tech didn't cut the piece long enough. I gave them back the vehicle for a second application of the PPF to the trunk area. They took another 4 days to have the film reapplied. Again, I received the vehicle back with imperfections that I was assured would adjust in the curing phase. On my follow up appointment, after the curing phase, an area on my trunk had not adjusted as I was advised it would and required yet another (3rd) application of the PPF. I took the vehicle back a third time, at which point they were also to apply the windshield protection film to the vehicle. I was promised a day, it took an additional two. On the day I was supposed to receive the vehicle back, I received a call advising me that during the 3rd application to the trunk they had lifted the paint off of my vehicle (they are not a body shop). Therefore the vehicle had to be towed to a body shop for painting. That took about 5-6 weeks. Once I received the vehicle from the body shop I was able to fully inspect the windshield film that was applied to the vehicle. Upon inspection I noticed the very same imperfections (bubbles, lines,etc) on the windshield. Some of these are in the actual field of vision for the driver and obscure the view. So now, this is another thing I will have to have redone. Overall, it just seems like really sloppy work. They claim to have 20+ years experience in the business, but I did not receive a level of service that reflected that at all. Don't believe me? Check out Google reviews. You'll see more of the same type of experiences. Beware !

I took my Model 3 to another place and had the worst experience. I came to BWI Motorsports after I…read morepurchased my new Tesla Model Y. I really wanted to tint my windows to help block out the sun for my infant. Kie and Van were fantastic. The rest of the staff were so professional too. The lobby/waiting area was very comfortable and clean. I was actually able to wait for my service on site with my daughter. They offer a huge variety of services and they're in a good location. I highly recommend BWI Motorsports for tint, wraps, protection films, and other auto customizations.

they broke the rear view mirror off of my 1988 Porsche 944. They never told me and tried to super…read moreglue it on. In the process they smeared glue all over the windshield. they said nothing and left. when I left a review on google they responded saying I broke my car deliberately to scam them. They never apologized or offered to rectify the issue. Beware these guys are complete crooks.

Simply the best auto-detailer I have ever experienced, and I've had more than a few…read more Howard is a class-act, humble and extremely professional! His attention to detail is unparalleled. From my first full interior/exterior detail service, I've been a fan. I was so impressed with him, I immediately signed up for the maintenance plan, because I never not want to have a clean car again. My car was relatively new, but he restored it to show room condition and I've kept it that way since. He really does make you have a new appreciation for a well kept car. I've given him multiple referrals, who are all equally as pleased. Don't sleep on him...try him you'll see EXACTLY what I'm talking about. He already knows - because I tell him all the time; I'm a customer for life Thanks Howard - wishing you all the success you can handle!!!