Prices are competitive , and employees at the office and extremely welcoming. Easy access to units…read moreand clean. Look no further :)

Have stored at Telegraph Self Storage. Working with Chris recently, have nothing but praise for…read morehow this company handles their business. I returned to Telegraph Self Storage after Public Storage ripped me off by raising monthly rental and extra $150/mo after only 4 months! That would NEVER happen at Telegraph Self Storage.

Zach and Ivan were quick and efficient. Great service. Expert handling. A pleasure to work with.read more

Excellent service! Packed everything very efficiently. Took about four hours to move a two bedroom…read moreapartment. They took care of all of our boxes and furniture so nothing got damaged and everything ended up in the right spot. José and Dago did a great job! Definitely recommend them.

My husband and I rented a unit with the intent of only having it for 3 months. Unfortunately, our…read morecontractor went under and we had to pick up all the pieces, which means we had our unit for nearly 4 years! We signed a paper contract when they dropped off the unit, although I don't really remember signing a contract. But then 3.5 years later, they sent us a digital contract and asked us to sign it. But because I don't remember the paper contract, I refused to sign the digital contract. Even though we were paying every month on time for the last four years, they refused to give us one more month with the unit because we refused to sign the contract. Additionally, after returning the unit, my credit card was charged two months in a row, and I had to call the company to get a refund on my credit card. I would recommend the business because the delivery and pickup of the unit was simple. But everything else involved with renting this unit, I don't recommend.

My moving experience was amazing due to American Portable Storage!! Their communication is…read moreimpeccable and they were prompt and friendly and very reasonably priced. Highly recommend!!

The location always felt safe and the customer service was always great with the office staff. I…read morewould advise NOT renting a unit from the top floor if at all possible. Unfortunately I experienced the elevator not working upon having to move out of my unit and had to use the stairs. Unfortunately customer care said they could not reimburse for the inconvenience. Just a lesson learned to not rent a unit that requires elevator access.

Same day service! I'm very impressed with the Alexandria location. Great modern and secure…read morefacility. Nice protected area with carts ready to go for easy loading and unloading. Jennifer was very helpful and even cut her lunch break off early to give a tour and help me get set up.

I had a POD mi ed cross county and only had a 4-hour window to unload it. Exoress Movers showed up…read moreon time and never stopped or slowed down their efforts. Great people, great experience .

I chose Express Moving and Storage to move a family member out of an apartment to a storage unit…read more The booking process was easy and quick and they are very responsive to your communications. The estimate was on point and the final cost was midway between. They show up on time, were amazing with wrapping and assisting in taking some things apart. They were very gentle with everything. Fast and efficient! The workers were very nice and helpful and made sure everything fit in storage with room to spare, which was my fear. Very professional staff. I will definitely use them again and I can't recommend them enough. Very pleased.

I was lucky to get Bookstore Movers for my move as their highly booked schedule shows their strong…read morereputation! Sometimes moves do not go as smoothly as hoped. It was Bookstore Movers' excellent customer service that earns them 5 stars. The 3 movers showed up early and worked very quickly and efficiently. In that haste, some items were damaged and I offered that feedback in the follow-up survey. I quickly received a call from the company offering to discount my move and send Walter Davies, a furniture repair person, out to make furniture repairs. That concern for customers and making things right earns Bookstore Movers 5-star service. Walter Davies was excellent and thorough in repairing my furniture. If you have a move coming up, call Bookstore Movers. Lisa C.

We were disappointed with our recent experience with Bookstore Movers. The crew was polite, but the…read moremove felt much slower and less efficient than it should have been. We had a dedicated elevator, yet workers often brought items down only one or two at a time. I also saw team members on their phones or standing around in rooms and hallways instead of actively moving things. These delays added up quickly. The crew also misplaced parts of our bed frame, and the pieces had to be found before it could be reassembled. That alone added nearly an hour to the move. Because the move took much longer than expected, the final cost was significantly higher than the estimate we received. We were also charged based on an arrival time that was recorded as ten minutes earlier than when the crew actually arrived. The team was courteous, but given the inefficiency, added time, and higher final price, we would not use Bookstore Movers again. This is unfortunate, because we had been happy with them in previous moves.

I was getting ready to move into my first apartment while finishing up college, and I honestly…read morethought I could handle everything myself. That plan lasted about an hour . After trying to carry my mattress and desk down the stairs, I realized I was way in over my head. I called Honest Hand Moving and they made it so much easier. They showed up, got everything loaded without messing around, and were really careful with my stuff. Even getting everything into the new apartment was quick and stress-free. As someone moving out on my own for the first time, I really appreciated how easy they made the whole day. Definitely saved me a lot of time, frustration, and probably a few arguments with my friends . Would 100% recommend them.

I appreciate your response, but I need to clarify a few points for accuracy. At no point did I…read morerefuse to pay for services rendered--what I objected to was the lack of professionalism, last-minute changes, and misrepresentation of the job despite providing an inventory in advance.Your team arrived late and attempted to upsell, which created unnecessary stress and forced me to rent a truck myself in order to complete the move. This was not an issue of "budget," but rather of expectations set by your company not being met. Customers should be able to rely on a moving service to honor the scheduled time, come prepared, and communicate honestly. Unfortunately, that did not happen here. What's more telling is that several other reviews describe the same experience I had--so this isn't an isolated issue. Instead of addressing that pattern, your assumption is that I "couldn't afford the move"... interesting. While I understand setbacks can occur, dismissing concerns by blaming the customer is not good business practice. My review reflects my experience so that future customers can make informed decisions.

I can't say enough good things about the staff and the professionalism they showed. We were moving…read moreand our initial moving truck reservation was canceled less than 24 hours before we needed to move. We searched around and thankfully Mini U had a Penske truck we could rent. They followed up to clarify and check in to see if there was anything else we needed and that they looked forward to seeing us. When we picked up the truck, the gentlemen was so nice and helped us getting all the supplies we needed to be successful on our moving day. They were awesome! Totally transparent, helpful, and very genuine. Next time we move, they will be our first call!

Very helpful personnel. Made the while experience very easy. Michael and Sean cared about my unique…read moresituation. ​

A+++ I had an…read moreoutstanding experience with Samra at Extra Space Storage. I needed a storage unit at the last minute, and I arrived just before closing (she had everything ready for me...glad I called ahead!). Despite the timing, Samra never made me feel rushed. She greeted me with a genuine smile, remained incredibly patient, and took the time to make sure I found the right storage unit for my needs. Her professionalism, positive attitude, and exceptional customer service turned what could have been a stressful situation into a smooth and pleasant experience. It's rare to find someone who maintains such a high level of care and courtesy at the end of a long workday. Extra Space Storage is truly fortunate to have Samra on their team. She sets the gold standard for customer service, and I highly recommend this location because of her. Thank you, Samra, for going above and beyond!

Met with Sony, the site manager on hand, to discuss the increase in rent on two units. He was…read moreprofessional, friendly and after going over the agreement with upper management, he was able to satisfy me with a quick, reasonable rate so that I did not have to leave to find another competitive situation. Great asset to ExtraSpace Storage.

Rented the 19.95 truck. 1.29/mile PROS:…read moreTruck was clean. Air conditioning was cold. Returning was hassle free. Felt safe driving the truck. Location next to I-95. CONS: Parking is still a nightmare. Rental return lane CAN block you getting in and out the lot. I complained and said could park in nearby gravel lot. Damage spots with no sticker or stickers disappearing. How picky about damage? Closest Exxon gas station is a nightmare to get gas. You will have to compete for a spot to gas.

This store sucks. We called to let the store we were running 30-60 min late bc we got stuck in…read morefreeway traffic. Manager said that should be okay, but they ended up charging us for a while extra day when we arrived. I el take my business elsewhere next time.