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    Extra Space Storage

    3.8 (8 reviews)
    Closed 9:30 am - 6:00 pm
    Updated 1 week ago

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    2 years ago

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    2 years ago

    Drea was amazingly informative and very polite! I will recommend family and friends!

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    2 years ago

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    2 years ago

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    3 years ago

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    All My Sons Moving & Storage

    All My Sons Moving & Storage

    1.2
    (69 reviews)

    I usually refrain from writing negative comments unless it's really bad, but I think certain…read moreelements are worth highlighting . Draw your own conclusion. 1. First, with a positive, the follow up and customer service is great. It has to be, due to the following comments listed. 2. Moved a 1 bedroom apt( bedframe , mattress, dresser , 2 TVs , and a sofa), and it took 5 hours , with a locked elevator , in the same building, separated by 2 floors.Everything additional was boxed or bagged. No loose items. 3. They attempted to change the charges the day of the move , even though we had confirmed less than 24 hours prior. Claimed the 3rd person Was due to their double booking, snow , etc . And the additional man would speed up the process . Did i mention this simple 1 bedroom move took 5 hours for an in building, one bedroom transfer? Does that seem expedited ? Everything was a group effort, and teaching moment. this slowed the move down. For example, it Took 20 minutes of discussion to figure out how to disassemble a bed frame efficiently . Constantly going back and forth to the moving truck on the clock ( for what idk ) . If not watched , disappearing for 15-20 minutes at a time . 4. I was advised that I could leave my dresser items in the drawers, and they could move them efficiently. I now have to find someone to take my dresser apart, due to items some how making their way to inside unreachable areas insiders dresser. 5. I have to find someone to reassemble my sofa. They didn't put it back together. 6. You're charged 30 minutes to and from . So, you owe an hour before they start . They didn't have to leave the property, but charged me fuel . How do you charge someone fuel, and time for arrival, and departure ? Seems like the rate is only labor . You're also charged for any items used to rap to transport furniture . The intimation that they try to give you when you book is that is inclusionary. 7. With a discount, A DISCOUNT, this move cost me $1,000. Between the random 3rd man up charge , wrapping items for the large furniture , fuel charge , insurance that they make you cover that they don't disclose until the last minute that is almost $200 additional ... 8. Moved my items into the hallway, and left them there unattended while moving. 9. Even if you pay by phone, they want you to write your credit card information on a random piece of paper. It's a hard NO, for me. Yes, I signed, and let them go about their business. It's exhausting to keep debating obvious discrepancies, and hidden fees during a move which is a top 3 stressor in general. Just .... Don't . Use someone else .

    All My Sons Moving - Virginia North…read more This moving company needs to be investigated for fraud or deceptive business practices. I booked my move a week in advance and paid a $100 deposit after being told it would guarantee my moving date and secure my spot. Then, only 3 days before my scheduled move, the manager -- I believe his name was David -- called to tell me they were fully booked for the entire week and that my move would either need to be rescheduled or canceled altogether. I made it very clear from the beginning that my apartment lease ends on the 31st and that I needed to move before then. Had this company been honest about the fact that paying a deposit did not actually guarantee service, I would have hired another moving company much earlier. Now I'm left scrambling at the last minute, despite having everything planned out. I also have to report to work in another state on the 1st, so this has created a major inconvenience and unnecessary stress. To make matters worse, speaking with them on the phone was a complete disaster. The communication was unprofessional, disorganized, and unacceptable. They agreed to refund the $100 deposit, but that does not make up for the inconvenience, stress, and potential consequences this situation may cause me. If I receive penalties from my landlord for a late move-out or face any employment-related consequences because of this company's failure to honor their commitment, I will absolutely be exploring all possible legal and consumer protection options.

    BonzaMovers

    BonzaMovers

    4.7
    (108 reviews)
    $$

    I used Bonza movers again for a second time earlier this month as I moved from Alexandria to DC. As…read morebefore, Abba and his crew were on time, ready to go, and incredibly careful and respectful of all of my belongings. His team of two movers got everything down to the truck speedily, while Abba carefully wrapped up all of my larger and more valuable items. They made it to the new location pretty quickly, and also unpacked carefully and quickly. They had me inspect the truck once they were done just to ensure all of my belongings were out, and took care of the bill, which was exactly the rate we had agreed upon during scheduling. Highly recommend this team of skilled movers! Great value and service.

    What an exhausting and frustrating experience! They didn't send or highlight their policy ahead of…read moretime or explain that the hourly rate they gave us didn't include the cost of the truck the way other quotes did so we thought they were more affordable when really they were not up front. We also told them ahead of time we're in a townhouse with 3 flights of stairs and all the main furniture we needed to move (we did all the small and fragile items ourselves since we're moving 25 mins away). No lamps or dishes or decor. Literally boxes and furniture that was too heavy for us. We moved from a 1600sqft townhouse with 3 rooms.. I don't understand.l how this was such an insurmountable task. They spent 4 hours just in our 2 upstairs bedrooms which included standard items (king bed, 2 side tables, wardrobe, small dresser, daybed and 2 unassembled cribs) a lot of which we had shrink wrapped ourselves. They stood around wondering what the best way to get things downstairs was so my husband who was very frustrated by their pace just started doing it himself and exhausting himself which was why we hired them in the first place. 4 grown men who's job it is to move things should know how to do this. Our property isn't unique for Nova so I'm not sure where the confusion came from. We have 2 small kids and did a lot of the work to get things done for them but somehow these guys stretched it to an 11 hour day because gotta make that cash, right?! Then at the end My husband asked them to wait so he could double check if anything big was left and when he noticed they left a whole big tv box on our top level, they were driving away. Didn't even listen to him and had the nerve to say they would charge him for the box if we kept it. What?!! Soo much stuff was left for us after they left and they didn't put a single piece of furniture in the right place at our new house. We said "in the corner" and they put it 2 feet from the corner...moving with kids we have exhausted ourselves beyond belief getting moved and these people made the journey not only expensive but soooo very difficult. We had to go back and move extra thigh and clean for a few hours.. very stressful. Major waste and would absolutely never recommend them. Insane amount of up charges ($400 worth of tape as though they don't buy it in bulk). Never again! Our new house is a tornado of things none of which are in the right place and I'm so upset and overwhelmed. What's hilarious is that they wrapped everything like crazy but still broke a wheel from our fridge and just said "oh". No apologies, no offer to fix it, no we can take off something for you... nothing. Then $3000 later they asked if we wanted to tip on top of this nightmare of an experience...very bold, but the only tip I can offer is "Do better. Much better"

    Extra Space Storage - selfstorage - Updated July 2026

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