Ever since management changed over a year ago it gone all the way to shit! Dirty as fuck, rude &…read moreincapable employees, manager doesn't exist. I rented a unit for 4 years and my company for 7 years. Piss poor stay all the way away. Missing packages, robberies... you name it!

Rented a Uhaul truck and Xavier and the whole team were very friendly and helpful in getting me…read moresetup and out the door. 10/10

This was my first time ever getting a storage place and the process was pretty smooth. I had called…read morevarious places and they gave the best deal. I booked everything and signed the agreement online. I do wish they would include all fees in their quotes. I'm a person that likes all the details (not just what's convenient to say), when dealing with an establishment and when an agreement is involved. Other than that, they did great. The instructions to enter the storage were spot on. The lady at the front (who seems to always be working alone) has always been very nice and professional every single time I spoke with her.

We rented a climate controlled unit at 1249 Northside Dr NW Atlanta. EXCELLENT customer service by…read moreStacy Besler. He explained the the system, walked me to my unit, and was beyond helpful! Very professional and friendly. The unit was clean and we felt safe in the facility. We also think the price is quite reasonable especially for the location. Thank you again Stacy!

Ms.celeste was a very wholesome bundle of joy. As a college student you get too much help but she…read morehelped me move all my stuff out and directly help with the steps needed. 10/10 recommend and I will be visiting again!!

From the owner: Extra Space Storage sets the standard for clean, secure, and hassle-free self storage. We offer a…read morelarge selection of unit sizes with a range of convenient storage options to fit your specific needs, and our team of experts is ready to help you find the right unit. Whether you're moving, downsizing, or decluttering, we're here to make finding the right storage unit quick and easy. Reserve online, give us a call, or stop by today.

Oh my land! This is our first storage experience and we could not be more pleased. The biggest…read moreasset is Mahogany, the Manager. She is fabulous. Any business would be proud to have her on their team. She on top of it all, super knowledgeable and a helpful advisor to her clients. She is engaging, kind and efficient. She went out of her way to explain all the relevant details as well as the many ways they can help us. The facility is very clean and temperature appropriate. We feel very good about our experience here.

Josh at this location has been super helpful. He is very professional and patient when resolving…read morecustomer issues. While I'd like to move my storage closer to home this location just provides quality service so I'll be staying.

David and I were looking for a very inexpensive storage unit to put some unused furniture and all…read moreof our stuff that are in plastic bins. It's hard not having enough storage space in a loft and putting it out in the open is not an option for us, since we are neat freaks! We stopped by the neighborhood U-Haul and when they told us that the storage unit was on the 4th floor and the elevator was broken, we went into Whitney Houston mode and was like, "Hell to the No!" That's when I suggested we check out Walker Street Mini Storage. It did look a tad bit sketchy but it was still located within Castleberry Hill. Plus it was across the street from No Mas Cantina! Let me just say that there are not too many places in Atlanta where you truly feel like a business is family owned! Even though its not a family owned business (actually operated by the developers H. J. Russell), Lenora made the experience so easy and awesome! No contracts...month to month rentals...and access to 7PM every night! Plus it was very affordable! The only negatives are that they did not offer their own insurance and their climate control rooms were not that fantastic and would be difficult to move furniture into them. Definitely recommend to anyone looking for a storage unit and will continue to update this review on the rest of our experiences with this place!

From the owner: Walker Street Mini Storage offers drive-up storage units in Atlanta, GA. Great for homes &…read morebusinesses. Sizes range from small to fit belongings to large for businesses. Convenient access near public transportation. Rent online or visit today!

Sean and Brittany were exemplary in their customer service, professionalism, knowledge and…read morenavigating the goal of renting a space

Looking for storage space for your most precious items can be a daunting and stressful experience…read more However, from the moment I contacted Extra Space Storage for a quote to the day of my move-in, I received nothing but exceptional customer service. On moving day, I realized that the unit I had reserved wouldn't accommodate all of my belongings. Store Manager Jalena D. went above and beyond to help. She quickly found an additional unit--conveniently located directly across from my original one--and walked me through the entire process of adding the new space. She even offered water to my movers during the transition. Customer service means a great deal to me, and I would be remiss not to acknowledge the outstanding level of care and professionalism Jalena D. provided. Her support truly made a stressful day much smoother.

Indya was extremely helpful. She really made my move stress free. She went above and beyond to…read moreaccommodate me. I wasn't sure about storage sizes and she took me on a tour to see the various sizes. She's super sweet and personable. She was able to answer all my questions. Quick and easy move without a doubt. The facility is extremely clean. It smells nice. They have security in the evenings so feel comfortable coming at night. And the place in climate controlled. I was able to get a prorated rate due to mid month move in as well as a discount for having my own rental insurance. WHOOT WHOOT!

Very helpful staff adore Elle so much. they have done a lot to secure the building despite homeless…read morepeople in the area trying to shelter inside. They are very prompt in notifying you when you are past due. The facility has a truck that you can use for the day for little or no price

Public storage as always been my go to for storage space…read more But this time the lack proper cust service was the reason Ii had to cancel my contract one day after signing it. I had an issue and some questions about the space, so I called nd since nobody was available to speak with at the time I requested a callback, nobody even thought about calling back, even after 2 days of requesting a callback, still no callback, this was red flag, so I canceled my contract public storage for the time ever, they never even called with the customary follow up for a new rental, so I literally have not spoken to one person in that since my initil signup. You have now opened me as a FORMER customer up to Cubesmart who at least showed the standard and much better customer service at least at that store. This store failed to do basic good business practice. Its a downtown store so they have probably gotten comfortable with lack of customer service because they don't have to worry about foot traffic, but this is one foot that won't traffic into this store ever.

I want to shout out Courtney she is very helpful and understanding and a ball of sunshine. I've had…read morethis storage for 2 years, hours of operation and the garbage being locked are the only issues I've ever had and they other 2 female workers if they are still there.