Sean and Brittany were exemplary in their customer service, professionalism, knowledge and…read morenavigating the goal of renting a space

Looking for storage space for your most precious items can be a daunting and stressful experience…read more However, from the moment I contacted Extra Space Storage for a quote to the day of my move-in, I received nothing but exceptional customer service. On moving day, I realized that the unit I had reserved wouldn't accommodate all of my belongings. Store Manager Jalena D. went above and beyond to help. She quickly found an additional unit--conveniently located directly across from my original one--and walked me through the entire process of adding the new space. She even offered water to my movers during the transition. Customer service means a great deal to me, and I would be remiss not to acknowledge the outstanding level of care and professionalism Jalena D. provided. Her support truly made a stressful day much smoother.

They are never ever at the front office. Left messages multiple times no call back. Rate went from…read more$50 to $100 to $140 in 4 months WTF!

The agent was professional. He was knowledgeable and answered all my questions and concerns. He…read morewent above and beyond customer service. GREAT RENT EXPERIENCE. His name was Miego he was the Public Storage store located at 1790 woodberry Ave East Point Ga. Please go there for all your storage needs.

Indya was extremely helpful. She really made my move stress free. She went above and beyond to…read moreaccommodate me. I wasn't sure about storage sizes and she took me on a tour to see the various sizes. She's super sweet and personable. She was able to answer all my questions. Quick and easy move without a doubt. The facility is extremely clean. It smells nice. They have security in the evenings so feel comfortable coming at night. And the place in climate controlled. I was able to get a prorated rate due to mid month move in as well as a discount for having my own rental insurance. WHOOT WHOOT!

Very helpful staff adore Elle so much. they have done a lot to secure the building despite homeless…read morepeople in the area trying to shelter inside. They are very prompt in notifying you when you are past due. The facility has a truck that you can use for the day for little or no price

I was here for three years moved several times within the facility never had issue. they went up on…read morethe rent which is crazy but I would just transfer to a new unit and get the new rates which is typically cheaper then if you been a loyal tenant. crazy Ik on my move out day i leave a trash bag outside my car. And was charged 80$ to my account for a quarter filled trash bag. These places are money hungry and it's gross. 40$ okay maybe even 50 $. Crazy !! Plus moving out I was paying 178$ for a 10x5 and moved to the same unit for half the price alway check market rates. They will keep raising the price if you don't stop them or transfer units

Brandon is rockstar. He is very helpful and professional. Thank you for assisting me today. 5…read morestars...more if I could.

My recent move with Mark the Mover was great. The crew was fast, kind, and respectful. Although the…read moreparking logistics were difficult on both ends of the move and the freight elevator in our high rise was down, they handled all obstacles like champs and with smiles on their faces. The rates were affordable and well worth the great job they did.

Paul helped me out would highly recommend!! Was very professional and knowledgably, made my moving…read moreexperience seamless

Bad communication no managers on site , bad reservation follow up when you reserve online the unit…read morelocation is invisible and after you reserve they give you what they want and hard to switch or communicate with property manager or live agent bad system

I went to add my items to my unit and 1. No one was in the…read moreoffice during office hours. 2. I asked someone moving her stuff in if she knew where the office people were. She said for me to check this tiny hut in the back. I knock on the door and the woman inside tells me that the sign on the door says private and to please not knock and leave. Talk to the office people. I said they weren't there. She said call the 800 number. I said I did... she looked at my until I left. 3. I decided that I'll at least go up and see my unit, and the picture above is what I find. Someone has been trying to break into a unit that obviously has nothing in it, by literally breaking through the door. I will not be returning and I'll be trying to get my money back. This place is SO not worth it. Also, the app that is supposed to allow you access is very slow and unresponsive.

Day one of the move. We got started right on time at 9 AM…read more The communication has been excellent. Back Savers showed up with so many movers I almost lost count. 6 or 7 of the most clean cut, uniform wearing gentleman. They got to work right away helping me finish wrapping up odds and ends. I opted to provide the boxes and supplies needed for the move but I noticed that they did have extra supplies to wrap the couches etc. We are having to get the crew to come back out again tomorrow because I needed more storage. If I did have the extra storage space today they could have easily finished up today. These people are serious about getting the job done. I will complete my review tomorrow It is tomorrow William and team got it done. Very happy with every aspect and the final bill came in under the estimate. I can't say enough good stuff here. Thank you guys for a great experience.

From the time I sent a request form it was 4 hours later... I was price checking. Compared to…read moreothers it's a slow response time. Slow enough that 3 others got back to me before this place did. Less than an hour for them. Wish there were more movers around for better competitive rates.

Whoa. No fuss. Clean, fully functional U-Haul truck. Fully organized desk person. Actually *had*…read morethe truck. All this is a first for me. Previously, there has been unnecessary and unwanted drama every time I've gone the cheap route (aka U-Haul). This one was perfectly smooth and simple. In other words, this *should* be a 3-star (a-ok, which is *good*), but it's so far beyond any other U-Haul location I've encountered that I'm bumping it up. Hopefully, I won't be needing a rental truck for quite some time, but I'll remember this place.

Called to reserve a van, and dudeman took down my info. The process couldn't have been simpler…read more Reasonably clean, bigger-on-the-inside-feeling van was ready and waiting upon my arrival an hour later. Paperwork signed and on the road within 10 minutes. The van, whom I named Gortimer, operated admirably on my jaunt to north GA and back; good alignment, brakes, and so forth. I sang ballads to his greatness all afternoon, to which he responded with smoother suspension and Tardis-like capacity. Next time I need to haul things, I'll definitely stroll back down to CITY Storage (otherwise known as Morningstar Self Storage).

I have been in a pinch recently - roof leak into my laundry closet... thus no connection for the…read moreforeseeable future. I took all my towels, blankets, sheets, shirts, bath mats and not only did the owner NOT charge me, but I wen to the gym and came back and my clothes had already been dried. The customer service is excellent - the location is clean with nearby free parking. You can buy all you need on site and even pick up a coffee next door while you wait. I will definitely be coming back!

Super chill spot when you gotta do laundry. Close to Little 5 points so you can hang out there for…read morea bit while you wait for your laundry to finish drying (max 1.5 hours). They take quarters or you can download an app and use credit card or Apple Pay. Definitely coming in clutch