Fast, friendly service! Great communication, showed up on time and helped clear out our apartment…read moreof all the big items that needed a new home! Thanks again!

From the owner: Fast very efficient very time management I am writing to…read moreoffer our services, backed by 10 years of experience in both residential and commercial sectors. Our team is dedicated to providing high-quality results with a focus on speed, efficiency, and precise time management. Please let us know how we can assist you with your upcoming projects.

DO NOT HIRE THIS COMPANY. They charged $366 for fuel, for an 8 mile drive. While also being paid…read more$219/hr for their driving. You set up the move with Kim, who is very sweet. The movers come out, who are awesome at first. When you all arrive at the new home, Scott gives them a price, and they hold your stuff until you pay whatever they came up with, over 2k!! $366 charge for gas! 8 mile drive. Scott the Scmuck is who answers complaints and is unwilling to reduce the price. He had a IDGAF attitude. Very unprofessional. These guys dumped the boxes and left in a hurry. For over $2000 they should have unloaded the boxes, at the very least they could put the clothes that are on hangers, on a rack in the closet. But the worst part of their scam is the individual movers ask you to rate their performance on the company's website, and the ratings are representative of their individual performance, not rate the company. This is why you see any positive reviews. They convince you you're reviewing the guys that come out instead of the company. The company is horrible. They privately contract groups of movers, then tell them the incentive to hire them is by the review left online. The movers convince us the review is for them, not the company. Truly a horrible company

I chose this company because they were cheaper than the others -- big mistake. I was given a 3-hour…read morewindow for arrival, which they completely blew past with no update. When I called to check, I was told "I don't know why someone would give you that time -- that's not going to happen." Red flag. I asked if they'd still make it that day. They said yes, absolutely. A few hours later? They call back and say they can't make it at all and need to reschedule for the next day. I was coordinating with two other people and couldn't do that. Tried calling back to figure it out, got stuck in hold loops and couldn't reach a human. While I'm in phone purgatory, I randomly get a call from the driver saying he's 30 minutes out. What?! I'm confused, thinking the move wasn't happening. Then he starts pressuring me for a massive tip -- like 50% of the entire cost -- before even showing up. Internal communication? Nonexistent. External communication? A joke. I had to call several times just to get my deposit back. Save yourself the stress. This company is unprofessional, disorganized, and a nightmare to deal with. Not worth the money you think you're saving. I recommend Bulldog Movers. They are the best.

Accommodated a large, last minute move with less than 12h notice. Prompt, fast, professional and…read morerespectful towards me and my items. Easy to work with. Great rate. I recommend and plan to use again. Thank you.

I requested a move made well in advance and provided the $50 deposit weeks ahead of time. On the…read moreday of the move, I was supposed to be met with my Movers at 10 AM! Prior to this, I confirmed via text and email that everything was set! On the day of the move no one showed! Moving is stressful and I could not believe that there was an issue even after confirming and providing a deposit. The owner of the company who is Deon Paige had to third-party my move to another Moving Company. It was not until after 2 PM that they showed! Not only was my move not done in a timely manner but there was damage to my floors as well as my furniture. I would not recommend using this company in anyway. I will be filing the appropriate complaints with the Better Business Bureau and the consumer protection division in Maryland. On top of this madness , I was not offered a reduction in moving cost, for the stress that I endured. I am writing this review so no one else has this experience. I beg you to please stay away from this company. They are horrible.

We have had Zip Moving and Storage now for two moves and have two more scheduled with them. We've…read morehad nothing but excellent customer service and support throughout both moves. They were flexible with us as we had to reschedule due to weather, and had several complicated moves that were handled very well. As with any move, we took care ourselves to wrap things, communicate our needs and expectations, but I would do that with any mover. Ask questions, clarify and explain what you want. All furniture was wrapped carefully with moving blankets and secured and all breakables were treated with care. I've never seen a team of people work so hard!

The movers themselves were friendly and they were quick. That alone is deserving of 5 stars…read more However. The amount of damage we received was excessive to say the least. It wasn't intentional, but the amount of damage we saw was much more than what I would have been okay with. The furniture and location was difficult however given that everything made it to where they needed to be, I'm sure it could have been done much more carefully. That made this pretty mid tier service. So 3 stars. And that's what we initially put in our review. But then after putting in our claim on damages with ample proof of damages, and also our honest review, my wife received a call from one of the movers asking us to take down the poor review because they would get in trouble with the owners. Now I'm wondering goes on behind the scenes because the good reviews seems much more shady now. How many other reviews got asked to be taken down? They got the move done and did it relatively quick given the difficulty. The price was rather high given the quality of work completed. And given how quick they were to request us to take a poor review down to me deserves an even poorer review. Honestly, if they had taken accountability right away to the damages I would have felt better about a simple 3 star review. I can't in good conscience recommend Zip Moving and Storage.

This is a completely different store since new management took over a few months ago. Previously…read moreyou could print UPS labels for free, which was a nice bonus. Now they charge $2.99 for the first BW page of anything, which is insane. Other UPS stores within 2 miles of this location charge between $0.33 and $0.40 per page. But the MOST insane thing happened today when I tried to ship a 1-pound package to London and they told me the cheapest option was $375! Needless to say I took my package and left. I went home and logged on to PirateShip.com and entered the requisite information, and it produced UPS international options ranging from $29.07 to $59.64 to get my package to London by Thursday. I will never return to this store unless I am dropping off a package that already has a prepaid label affixed to it, though I wouldn't be surprised if they tried to charge me for that, as well.

I used to come all time time to ship, drop off, get passport photos. Service was great, prices…read morereasonable. That was before the new ownershoo beginning Dec. 2025. Now I go and they are charging over $3 to print a single page. I get charging to print. Paper and ink cost money. Printing a single 8*10 page with a single blacl barcode on it should not cost over $3. That's truly ridiculous. Also while trying to assist me they are on a personal phone call on speaker. I can barely hear what they are saying to me over what this other person is saying to them and they can't hear me to bother to search the email I sent to them because they are too busy having another conversation. This is a grown adult couple and I had better service from the part time teenagers that used to work the front desk.

This is my local storage place until I get settled. I was very impressed with the people I spoke…read morewith on the phone and the overall general experience. "The Good" - It feels very safe. You need a code to walk anywhere... From accessing the entrance or the main area. - The fees are very reasonable all things considered. In addition the website has a number of specials based on the size of the unit and how long you intend to rent. -The sell packing and storage supplies, including boxes and tape if you forget anything. - The entrance to the shopping center has a stop light... Now, this may not seem like much but if you are driving a rented truck or a van a light makes all the difference. - The common areas as well as the outside area that is theirs is very clean. "The Meh" - It's kinda funky, the storefront is in the main parking lot accessed in the front. However, the entrance to the majority of the storage units is in the rear as well as the access area for the trucks and vans. - The do run with a skeletal crew so sometimes when the staff is out showing units they will not be able to assist you immediately, but be patient... you went on that same tour once too just to see what the units looked like. "The Bad" - Nothing really bad to comment on.

No one answers the phone you have a problem and when you leave a message nobody responds. I've been…read morehaving a problem with the price increase for a while now. The price went from $164-$243 in less than one year. That is insane. As soon as I have the money I'm moving my stuff out. Do not use this place to store your items because they will continue to jack up the price on you and not give you a legitimate reason why

I often have packages to pickup or ship and do not always have time or feel like finding a big name…read moredrop-off site. Glad I looked up this place one day. Not only was I able to have my package needs met, I was also able to purchase packaging supplies. Additionally, I learned they have some mailbox space and notary services. So glad I stumbled across this store, now I have a convenient place I can trust with my packages. Bonus, it's Black woman owned!

UPS dropped off my package there after an attempt delivery at my house. The next day; I picked up…read moremy package there. The lady there was very courteous, understanding and helpful. I recommend using these guys to ship anything.