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    Extra Space Storage

    5.0 (1 review)
    Open 6:00 am - 10:00 pm
    Updated 2 months ago

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    5 years ago

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    Emily S.

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    All My Sons Moving & Storage

    All My Sons Moving & Storage

    (54 reviews)

    So here's how they absolutely rape you. They quote…read moreliterally half of what the balance will be (all in). They load up, using MUCH more time and materials than needed. To add to the bill. Let's put it this way they used over 4 hours to "pack" but less than 2 to unpack and leave - one of the three guys I paid for wasn't even working after he showed up 40min late. The ONLY reason I don't give a single star is because the two poor guys who actually did all the work (one mainly) were very respectful. In all honesty only one piece of furniture was damaged (that I am aware of at this time). Save your money DO NOT USE these rip offs. Thank God Amex is good I'm filing a chargeback I know I'll be protected.

    DO NOT HIRE THIS COMPANY. They charged $366 for fuel, for an 8 mile drive. While also being paid…read more$219/hr for their driving. You set up the move with Kim, who is very sweet. The movers come out, who are awesome at first. When you all arrive at the new home, Scott gives them a price, and they hold your stuff until you pay whatever they came up with, over 2k!! $366 charge for gas! 8 mile drive. Scott the Scmuck is who answers complaints and is unwilling to reduce the price. He had a IDGAF attitude. Very unprofessional. These guys dumped the boxes and left in a hurry. For over $2000 they should have unloaded the boxes, at the very least they could put the clothes that are on hangers, on a rack in the closet. But the worst part of their scam is the individual movers ask you to rate their performance on the company's website, and the ratings are representative of their individual performance, not rate the company. This is why you see any positive reviews. They convince you you're reviewing the guys that come out instead of the company. The company is horrible. They privately contract groups of movers, then tell them the incentive to hire them is by the review left online. The movers convince us the review is for them, not the company. Truly a horrible company

    The Dmv Movers - Aftermath of creating a mass after completing their work.

    The Dmv Movers

    (9 reviews)

    Millhill

    Fucking TERRIBLE service. Most definitely a scam. They seem to be impersonating another DMV movers…read morefrom maryland. The "man" who runs this company in Ga claims that the Maryland location sends them jobs to do here. Bullshit. They had damaged my items and my apartment when they moved my stuff in. I wanted to talk to someone higher up but its just some dudes personal phone number. If you call they'll ignore it. Scammed me out of $900 for a piss poor job. Do NOT use them. Will be reporting them to the Georgia Attorney General's Consumer Protection Division and also the Maryland division. Terrible people.

    I requested a move made well in advance and provided the $50 deposit weeks ahead of time. On the…read moreday of the move, I was supposed to be met with my Movers at 10 AM! Prior to this, I confirmed via text and email that everything was set! On the day of the move no one showed! Moving is stressful and I could not believe that there was an issue even after confirming and providing a deposit. The owner of the company who is Deon Paige had to third-party my move to another Moving Company. It was not until after 2 PM that they showed! Not only was my move not done in a timely manner but there was damage to my floors as well as my furniture. I would not recommend using this company in anyway. I will be filing the appropriate complaints with the Better Business Bureau and the consumer protection division in Maryland. On top of this madness , I was not offered a reduction in moving cost, for the stress that I endured. I am writing this review so no one else has this experience. I beg you to please stay away from this company. They are horrible.

    Store-It

    Store-It

    (10 reviews)

    No one answers the phone you have a problem and when you leave a message nobody responds. I've been…read morehaving a problem with the price increase for a while now. The price went from $164-$243 in less than one year. That is insane. As soon as I have the money I'm moving my stuff out. Do not use this place to store your items because they will continue to jack up the price on you and not give you a legitimate reason why

    This is my local storage place until I get settled. I was very impressed with the people I spoke…read morewith on the phone and the overall general experience. "The Good" - It feels very safe. You need a code to walk anywhere... From accessing the entrance or the main area. - The fees are very reasonable all things considered. In addition the website has a number of specials based on the size of the unit and how long you intend to rent. -The sell packing and storage supplies, including boxes and tape if you forget anything. - The entrance to the shopping center has a stop light... Now, this may not seem like much but if you are driving a rented truck or a van a light makes all the difference. - The common areas as well as the outside area that is theirs is very clean. "The Meh" - It's kinda funky, the storefront is in the main parking lot accessed in the front. However, the entrance to the majority of the storage units is in the rear as well as the access area for the trucks and vans. - The do run with a skeletal crew so sometimes when the staff is out showing units they will not be able to assist you immediately, but be patient... you went on that same tour once too just to see what the units looked like. "The Bad" - Nothing really bad to comment on.

    Two Men and a Truck Annapolis

    Two Men and a Truck Annapolis

    (50 reviews)

    With my sister selling her house on Gibson Island, and with a very short turnaround to get some of…read moreher furniture, I found myself in a scramble to arrange movers from Gibson Island to Baltimore County. TMAAT was recommended and they did not disappoint! I called and spoke to Renada on a Wednesday to arrange movers for a week later. She was very patient and quickly walked me through the steps, took my inventory and answered questions. After some discussion with family, I called back to confirm and spoke with Derek who was just as professional. He suggested I might need three men instead of two and explained the pricing was basically the same. Upon receiving the emailed quote/pre-move confirmation, I noticed the starting address was incorrect. I called on a Saturday and Makayla updated the address while I was on the phone and promptly emailed it to me for signature. The day before the move I called to confirm everything and was told everything was set. The morning of the move, Jerrell called me with an ETA of 55 minutes. He, along with George and Marcus, arrived exactly on time and ready to help. All three were professional and very friendly, upbeat and positive for an early morning, and agreeable to wearing booties in the house per the real estate agent since it had been raining for two days. I admit they had bug eyes when I pointed out extremely heavy patio furniture, but they got right to work and were careful and efficient. They wrapped mattresses and patio heaters, were very careful with artwork and followed instructions of where to place the items as they took them off the truck in Baltimore County. I had paid $100 deposit prior to the move, and this amount was included in my final payment, which was shockingly the exact amount they quoted me in my estimate. No upcharges or extra fees. I honestly expected about $200 more in fees since I was right at the 6-hour deadline. I appreciated their honesty and integrity with my belongings and my money and time. They made moving day way less stressful and a positive experience due to their timeliness, professionalism and kindness, not to mention their lighthearted and friendly attitudes. I would definitely use this company again and hope to get these THREE MEN AND A TRUCK: Jerrell, George and Marcus. After the move, I got a couple of texts from Seth asking how the move went and asking for some follow up. I appreciated the reach out, as it showed the company values feedback.

    I'll be blunt: fuck this company. I'd give 0 stars or negative if I could. I should've read more…read morereviews prior to hiring these incompetent people. Now, reading the other reviews, I feel like I dodged a bullet in a way. I'm actually flabbergasted this company is still functioning or allowed to operate. I plan to complain to BBB. To preface: I honestly don't even know what location my movers were coming out of. The paperwork was inconsistent. My paperwork listed Crofton, MD, but the individual I spoke with over the phone said they just have their Red Branch location now, so I assumed that's where they'd be coming from. I wouldn't trust any/either of the Maryland locations at all though. I booked a move roughly two weeks ago. A SMALL, very SIMPLE move. Just about 1 bedroom worth of stuff to a studio apartment 30 mins away (Dundalk to Towson). I spoke with Chantel on the phone and she was relatively nice and helpful. I paid a $100 deposit. As the move approached I received numerous calls, voicemails and texts to confirm my move. I confirmed with them over the phone. My new building is a high rise and I had to reserve a loading dock and freight elevator and the reservations are 3-hour time blocks. I blocked off 11am-2pm at the loading dock, informed the movers of this, and they assured me they would be at my place to begin the move between 8:30 and 10am-ish. At 9am I got a call from Two Men and the guy said he wanted to be "really transparent with me" and informed me that he had a "bunch of guys with the flu called out sick" and he would be unable to perform my move today. He asked if I could reschedule my move for 4 DAYS LATER on CHRISTMAS EVE. Are you fucking kidding me??! All my belongings were in boxes, I had slept on the couch because I took apart my bed and moved my mattress (in order to make the move easier for the movers), and I had nowhere to sleep for another 4 nights, nor any clothes, shower items, etc because everything was IN BOXES READY TO MOVE. What the hell?! I had this reservation for 2 weeks!! He then said he could do it tomorrow (so somehow he went from "I can do this 4 days from now" to "I can do this tomorrow" ??). He said he'd do it at a discount. I asked how large of a discount? He said he couldn't tell me LOL Are you kidding me? You're offering me a discount but can't tell me how much, what a joke. Unacceptable. At that point I was 1) running late to my loading dock reservation time, 2) very upset and angry, and 3) had a VERY bad feeling about these movers and no longer trusted anything they said or had to offer me. It was so obvious they were lying blatantly to my face lmao They really think I'm fucking stupid. I don't believe for one second that "all your guys are sick." Boo fucking hoo. Not my problem. Hire more employees so you can cover for the ones who are out sick. I am PAYING YOU to do YOUR JOB! How do I even know your guys are "sick" for real. I doubt they're even actually sick. They were probably just out late drinking the previous night or whatever and called in "sick." Whether they're sick or not is not the point. The point is that I DO NOT CARE, I paid for a service and I expect that service to be carried out. I got so pissed, I didn't even bother to call these idiots back. I am lucky to have some very supportive, very kind friends who stepped up for me and we performed the move ourselves in roughly 4 hours; myself, one man, and my (currently pregnant) best friend. To be clear: my PREGNANT best friend (who can't lift heavy objects at the moment) was more helpful than these ""two men."" Thanks to my friend's help, I completed my move without this shitty company, and I also got my deposit back (after my friend advocated for me and demanded it back). DO NOT HIRE. DO NOT LET THESE PEOPLE LIE TO YOU. DO NOT LET THEM LEAVE YOU HIGH AND DRY. DO NOT TRUST. I truly don't understand how they can expect people to simply reschedule a move the day of. A move is a pre-planned, pre-arranged ordeal. I don't need to explain this but many moves have a time constraint: my time constraint was just a loading dock, but often times people absolutely HAVE to have all their belongings out of a place by a certain day and time or their stuff could simply be thrown in the street. Sometimes emergencies happen and people have to move out FAST (for safety reasons, for their kids, so they can start a new job right away, etc). I'm lucky I wasn't currently in a situation like that, but it's unacceptable for a moving company to cancel on you last minute or not show up when your whole life revolves around your move and your housing situation. I am ultimately so glad these people never touched any of my belongings. My friends and I used our collective strength, motivation, savvy, and hustle to complete my move with one platform dolly and 2 SUV's. My friend said it best: it's a case of "if you want something done right DO IT YOURSELF."

    Extra Space Storage - selfstorage - Updated August 2026

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